Startups
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When Tableau was founded back in 2003, not many people were thinking about artificial intelligence to drive analytics and visualization, but over the years the world has changed and the company recognized that it needed talent to keep up with new trends. Today, it announced it was acquiring Empirical Systems, an early stage startup with AI roots.
Tableau did not share the terms of the deal.
The startup was born just two years ago from research on automated statistics at the MIT Probabilistic Computing Project. According to the company website, “Empirical is an analytics engine that automatically models structured, tabular data (such as spreadsheets, tables, or csv files) and allows those models to be queried to uncover statistical insights in data.”
The product was still in private Beta when Tableau bought the company. It is delivered currently as an engine embedded inside other applications. That sounds like something that could slip in nicely into the Tableau analytics platform. What’s more, it will be bringing the engineering team on board for some AI knowledge, while taking advantage of this underlying advanced technology.
Francois Ajenstat, Tableau’s chief product officer says this ability to automate findings could put analytics and trend analysis into the hands of more people inside a business. “Automatic insight generation will enable people without specialized data science skills to easily spot trends in their data, identify areas for further exploration, test different assumptions, and simulate hypothetical situations,” he said in a statement.
Richard Tibbetts, Empirical Systems CEO, says the two companies share this vision of democratizing data analysis. “We developed Empirical to make complex data modeling and sophisticated statistical analysis more accessible, so anyone trying to understand their data can make thoughtful, data-driven decisions based on sound analysis, regardless of their technical expertise,” Tibbets said in a statement.
Instead of moving the team to Seattle where Tableau has its headquarters, it intends to leave the Empirical Systems team in place and establish an office in Cambridge, Massachusetts.
Empirical was founded in 2016 and has raised $2.5 million.
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Investors are placing another huge bet on a startup looking to reinvent a decades-old process into something that’s near instant, this time pouring $325 million into Opendoor — a company that wants to bring the complex operation of buying or selling a home down to something similarly as simple as hailing a Lyft.
The idea of Opendoor is one not so dissimilar from a consumer theory that’s blossomed into companies worth tens of billions of dollars — consumers hate complex processes and are willing to hand off those processes to technology companies if they can make it even a little simpler. Home-buying and selling can be one of the more intense ones, requiring a lot of moving pieces and coordinating multiple time tables and schedules. Opendoor’s theory is that it can create a sizable business by dropping that time and energy cost to zero and effectively create a new technology-powered business model in the process, just like Uber or Airbnb.
Opendoor says it hopes to expand to 50 markets by the end of 2020 with this additional financing. It is in 10 markets right now, and also says it now purchases more than $2.5 billion in homes on an annual run rate. The company says it has raised a $325 million financing round co-led by General Atlantic, Access Technology Ventures and Lennar Corporation. Andreessen Horowitz, Coatue Management, 10100 Fund and Invitation Homes also participated, as well as existing investors Norwest Venture Partners, Lakestar, GGV Capital, NEA and Khosla Ventures. Opendoor has in total raised $645 million in equity and $1.5 billion in debt.
“What I realized was that there’s a lot of tailwinds with people wanting to transact with their mobile device,” CEO Eric Wu said. “We see this with Uber and Lyft and Amazon. I believe the future of real estate will be on demand and that’s the centerpiece of Opendoor’s thesis, making the transaction real time and instant. I realized there were going to be tailwinds, and that real estate was in need of being transformed.”

Opendoor has also sought to expand its efforts to make viewing those homes just as seamless. The company enables potential customers to check out a home by opening it with the app seven days a week. Wu said that most potential buyers go to the house each of the seven days up to the transaction, and then seven days after the transaction happens. Given that it’s such a significant step for any home owner, it makes sense that a lot of planning and consideration would go into the process. The next step is to create a sort of trade-up system, where Opendoor works to create a streamlined way to turn around an existing home for a new home.
Still, buying (or selling) a home is one of the single-largest transactions a consumer can do — especially if they are in a major metropolitan area where houses can quickly hit the $1 million-plus range. So it’s still a hurdle to convince consumers that they should press a few buttons to make a transaction in the hundreds of thousands of dollars. Wu said that the challenge there was to build enough trust with customers that they realize the process should be as seamless and powered by transparent data.
“It’s something we faced early on when we launched the service,” Wu said. “We were asking sellers to sell their home online to a tech company. A lot of the things we’ve done — such as lowering the fees and being transparent about pricing — which helped us build trust. Since it’s one of the largest financial transactions anyone makes, we had to build a world-class pricing model, be transparent about how we got to the quote, make it a low-fee service, and provide a certainty around the process.”

To try to do all this, Opendoor says it’s built a robust data set that will help best model potential prices for homes and be more transparent about that information. Wu said Opendoor currently employs around 650 people and hopes to double that by the end of next year, and the company is investing a significant amount of capital in growing out its data science team. The challenge is to understand the dynamics of the housing market — and any potential chaos — in order to best assess how to buy and sell those homes. Opendoor acquires some risk by purchasing some homes and holding them for a period of time, so ensuring that the company knows how the market performs will be one of its biggest challenges.
Opendoor is certainly not the only player in this area, as some competitors like Knock and OfferPad are starting to raise additional capital. Knock picked up $32 million in January last year with a similar bet: simplify the home-buying process and handle all of the details behind the scenes. If anything, it’s shown that there’s an appetite among the venture community (especially one where the numbers just keep getting bigger) for models that look to tap the same consumer demand of simplifying overly complex processes to just a few inputs on a smart app powered by data science.
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Even as AI assistants delve deeper into consumer hardware, companies still seem a bit reticent to bring them deep into their office software workflows.
Jane.ai is aiming to bring natural language processing and intelligence into an employee-facing solution that lets people query a digital assistant to give them information about documents, meetings and general company knowledge.
The St. Louis startup announced today that it is raising an $8.4 million Series A from private investors to power this vision.
Jane lives inside apps like Slack and Skype for Business (in addition to its own web app) where users are already chatting with co-workers and may need to surface information quickly that they don’t have ready access to. With Jane, employees can just message the assistant directly and the system will comb through information and apps that were uploaded and connected to the system in order to find answers. You can ask for a file by name and quickly get a link. You can ask for a specific department’s phone number and Jane will slack it to you.
The startup currently supports integrations with Office 365, Slack, Salesforce and Zenefits, and has more partnerships “on the horizon.”
The big focus will be outsourcing some of the more basic questions that you would ordinarily ask HR or IT so you don’t have to bombard the same person’s email to get the latest phone number for the workaround for a particular problem.
The Jane.ai team
The basic goal of the system is to learn over time and give appointed admins the ability to be called on to answer certain questions when Jane doesn’t have an answer so that Jane will learn from the company experts and get more informed over time.
“Pitting humans against machines is one of the big design flaws of a lot of AI systems,” Jane.ai CEO David Karandish told TechCrunch.
The startup will also have a general knowledge base where users can call on some quickly available info that will also grow over time. It takes time for these solutions to gather the information to be accessible enough to turn to, but Jane.ai is hoping that by ensuring that data is cleaned up for every customer, a lot of employees’ frequent questions are answered on day 1.
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Macy’s has partnered with b8ta, the retail-as-a-service startup that originally started as a way to let people try out new tech products. Macy’s has acquired a minority stake in b8ta and will use the startup to enhance The Market, an experiential-based retail concept at Macy’s. By partnering with b8ta, Macy’s envisions being able to scale its Market concept faster, Macy’s president Hal Lawton said in a statement. For b8ta, this is an additional source of revenue.
“At b8ta, we believe physical retail will thrive as a platform for discovering new products and brands,” b8ta CEO Vibhu Norby said in a statement. “Macy’s was the best partner for b8ta to scale our pioneering retail-as-a-service model to a breadth of categories like apparel, beauty, home, and more. With b8ta’s software platform and business model, product makers can go from solely selling online to launching their products with Macy’s in a few clicks. Our platform makes it easy for makers to deploy, manage, analyze, and scale amazing offline retail experiences.”
Earlier this year, b8ta unveiled a Shopify-like solution for retail stores. Called “Built by b8ta,” the solution functions as a retail-as-a-service platform for brands that want a physical presence. b8ta’s software solution includes checkout, inventory, point of sale, inventory management, staff scheduling services and more. Netgear was the first customer to launch a Built by b8ta store this June in Silicon Valley’s Santana Row, and b8ta has plans to deploy additional stores for other brands in that area.
In April, Norby told me there were a handful of other brands that b8ta would announce soon. This year, b8ta expects anywhere from 10 to 15 companies to launch stores built by b8ta across cosmetics, apparel and furniture. It seems that Macy’s was one of those companies.
b8ta initially launched as a store that showcased products like the Gi Flybike, a folding electric bicycle, and Thync, a wearable for achieving mindfulness and boosting energy, into physical stores to enable customers to have real, tactile experiences with them.
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In 2014, it seemed like pretty much anyone with a pulse and pitch deck was capable of raising huge amounts of capital from prestigious venture capital firms at sky-high valuations. Here we are four years later and times have changed. VCs inked a little more than 3,100 deals in the last quarter of 2017, according to Crunchbase — about 500 fewer than the previous quarter.
For aspiring startup founders, it’s a “confusing time in the so-called Unicorn story,” as Erin Griffith put it in a column last May — an asset bubble that never really popped, but which at the very least is deflating. In the confirmation hearing for new SEC Chairman Jay Clayton, lawmakers lamented the dearth of initial public offerings as companies that thrived in private markets — from Snap to Blue Apron — have struggled to deliver meaningful returns to investors.
This all creates a number of dilemmas for founders looking to raise capital and scale businesses in 2018. VCs remain an integral part of the innovation ecosystem. But what happens when the changing dynamics of financial markets collide with VCs’ expectations regarding growth? VCs may not always be aligned with founders and companies in this new environment. A recent study commissioned by Eric Paley at Founder Collective found that by pressuring companies to scale prematurely, venture capitalists are indirectly responsible for more startup deaths than founder infighting, technical debt and slow customer adoption — combined.
The new landscape requires that founders in particular be judicious in the way they seek out new sources of capital, structure cap tables and ownership and the types of concessions made to their new backers in exchange for that much-needed cash. Here are three ways founders can ensure they’re looking out for what’s best for their companies — and themselves — in the long run.
Venture capitalists are arguably in the business of due diligence. Before they sign the dotted line, they can be expected to call your competitors, your customers, your former employers, your business school classmates — they will ask everyone and their mother about you.
It goes without saying that differences of opinion regarding your business strategy can lead to big conflict down the road.
A first-time founder is also new to the pressures of entrepreneurship, of having employees rely on you for their livelihoods. Whether you are desperate for cash because you need to make payroll, or you’re anxious for the validation of a headline-worthy investment, few founders take the time to properly backchannel their investors. Until you can say you’ve done due diligence of your own, your opinion of your VCs is going to be based on the size of their fund, the deals they’ve done or the press they’ve gotten. In short, it will likely be based on what they’ve done right.
On the other hand, you likely don’t know anything about the actual partner that will join your board. Are they intelligent in your space? Do they have a meaningful network? Or do they just know a few headhunters? Are they value creators? What is their political standing in their firm? Before you sign a term sheet, you need to take the time to contextualize the profile of the person who is taking a board seat. It gives you foresight on the actions your investment partner will likely take down the road.
If you do decide to raise capital, make sure you are in alignment with your board regarding your business plan, the pursuit of profit at the expense of revenue growth, or vice versa, and how it will steer your decision making as the market changes. It goes without saying that differences of opinion regarding your business strategy can lead to big conflict down the road.
As you think about these trade-offs, remember that as an entrepreneur, your obligation is to the existing shareholders: the employees and you. As the pack of potential unicorns has thinned, VCs in particular have turned to unconventional deal structures, like the use of common and preferred shares. For the founder who needs to raise cash, a dual ownership structure seems like a fair compromise to make, but remember that it may be at the expense of your employees’ option pool. The interests of preferred and common shareholders are not perfectly aligned, particularly when it comes time to make difficult decisions in the future.
VCs frequently share information, board decks and investor presentations with members of the press and the tech community, sometimes in support of their own personal agendas or to get perspective on whether to invest or not. That’s why it’s particularly important to backchannel, and more importantly, that you have allies that you can call on and people who can ensure some measure of goodwill. A good company board cannot be made up of just the investors and you: You need advocates that are balanced and on your side.
Venture capital is far from the only way to finance an early-stage business.
These prescriptions can sound paranoid, particularly to the founder whose business is growing nicely. But anything can cause a sea change and put you at odds with the people funding your company — who now own a piece of the company that you’re trying to build. When disagreements arise, it can get tense. They might say that you are a first-time founder, and therefore a novice. They will make your weaknesses known and say you’ll never be able to raise again if you ignore their invaluable advice. It’s important that you don’t fall into the fear trap. If you create a product or service that solves an undeniable problem, the money will come — and you will get funded again.
The term founder-friendly VC was always perhaps a bit of a misnomer. The people building the business and the people planning on cashing in on your efforts are imperfect allies. As a founder and business owner, your primary responsibilities are to your clients, to the company you’re building and, most importantly, to the employees who are helping you do it. As founders we like to think that we have all the answers, especially in bad times. Making sure you have alignment with your investors in challenging and unpredictable situations is critical. It’s important to anticipate how your investors will problem-solve before you give up control.
Venture capital is far from the only way to finance an early-stage business. Founders looking to jump-start their business have a number of alternatives, from debt financing and bootstrapping to crowdfunding, angel investors and ICOs. There are indeed still many advantages to having experienced investors on your side, not simply the cash but also the access to hiring and industry knowledge. But the relationship can only benefit both parties when founders go in eyes wide open.
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French startup Exotec Solutions raised a $17.7 million funding round (€15 million) from Iris Capital with existing investors 360 Capital Partners and Breega also participating.
The startup has built an automated robot called the Skypods to optimize e-commerce warehouses. It’s easy to forget about it when you click on “buy now”, but there are a ton of people walking through endless aisles of products every day to pick up your next order.
Exotec is selling a complete solution to replace part of your warehouse with a robot-managed area. France’s second biggest e-commerce website Cdiscount has been experimenting with Exotec and now plans to buy more robots, racks and stations in the coming months.
Skypods are low-profile robots that can carry a standardized box and bring it back to a human operator. But the Skypods don’t just move on flat grounds. They can move up and down a rack and grab a box from the shelves.

This is the most visual part of Exotec, but designing efficient logistics software for automated warehouse solutions is arguably even harder. The startup promises few errors and the ability to add more racks and robots without having to stop your fulfillment center.
With today’s funding round, the company plans to build and sell a thousand robots by 2019. It’s clear that e-commerce companies won’t switch to Exotec overnight. Many companies face huge spikes of demand during the holiday season for instance. So they need to make sure that it can handle a lot of pickups during the most demanding times.
Other companies, such as CommonSense Robotics focus on smaller warehouses and groceries with a warehouse-as-a-service approach. Overall, automated fulfillment centers seem like the future. Warehouses are constrained and predictable environments. And this is perfect for automated systems. Now let’s see who is going to grab more market share in this space.

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When it comes to scaling startups, few people are as accomplished or consistently successful as Reid Hoffman .
While the rest of us consider scaling a startup to market domination a daunting task, Hoffman has continued to make it look easy.
In September, Hoffman will join us at TC Disrupt SF to share his strategies on “blitzscaling,” which also happens to be the title of his forthcoming book.
Hoffman started out his Silicon Valley career at PayPal, serving as EVP and a founding board member. In 2003, Hoffman founded LinkedIn from his living room. LinkedIn now has more than 500 million members across 200 countries and territories across the world, effectively becoming a necessity to the professional marketplace.
Hoffman left LinkedIn in 2007, but his contributions to the company certainly helped turn it into the behemoth it is today, going public in 2011 and selling to Microsoft for a whopping $26.2 billion in 2016.
At Disrupt, he’ll outline some of the methodology behind going from startup to scale up that is outlined in his new book, Blitzscaling, co-authored with Chris Yeh:
Blitzscaling is a specific set of practices for igniting and managing dizzying growth; an accelerated path to the stage in a startup’s life-cycle where the most value is created. It prioritizes speed over efficiency in an environment of uncertainty, and allows a company to go from “startup” to “scaleup” at a furious pace that captures the market.
Drawing on their experiences scaling startups into billion-dollar businesses, Hoffman and Yeh offer a framework for blitzscaling that can be replicated in any region or industry. Readers will learn how to design business models that support lightning-fast growth, navigate necessary shifts in strategy at each level of scale, and weather the management challenges that arise as their company grows.
Today, Hoffman leads Greylock Partners’ Discovery Fund, where he invests in seed-stage entrepreneurs and companies. He currently serves on the boards of Airbnb, Convoy, Edmodo and Microsoft. Hoffman’s place in the VC world is a natural continuation of his angel investing. His angel portfolio includes companies like Facebook, Flickr, Last.fm, and Zynga.
Hoffman has also invested in tech that affects positive change, serving on the non-profit boards of Biohub, Kiva, Endeavor, and DoSomething.org.
Blitzscaling marks Hoffman’s third book (others include The Startup of You and The Alliance) and we’re absolutely thrilled to have him teach us a thing or two at Disrupt SF.
Tickets to Disrupt SF are available now right here.
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Amino has raised a big Series C round of funding — $45 million from GV, Venrock, Union Square Ventures, Goodwater Capital and Time Warner Investments, with Hearst Ventures joining as a new investor.
Co-founder and CEO Ben Anderson has described Amino as a way to help people who have “passionate niche interests” find others who feel the same way, via smartphone apps.
The company started out with apps focused on a handful of topics like K-pop, anime and Doctor Who, but it later added the ability for anyone to launch new communities in the main Amino app, and there are now more than 2.5 million communities.
Of course, some of these communities are more active than others, and there’s some overlap between them. But Max Sebela, who is general manager for Amino’s English-language apps, said there’s less overlap than you might think, because “each interest is actually a universe of micro interest.” For example, there might be one community focused on sharing strategy and tactics around the video game Overwatch, while another might revolve around sharing Overwatch fan art.
Ultimately, Sebela said it’s up to the founders and leaders of each community to decide what the community wants to focus on, and which product features they want to use to enable that. Meanwhile, Anderson said Amino is constantly tweaking its algorithms to make sure it’s surfacing the best communities for each user.
“Instead of one big, blue ocean, we provide a million lakes and help you find the exact right one,” he added.

Perhaps even more impressive than the number of communities is the amount of time the average user spends in Amino — more than 70 minutes per day.
One of the initial inspirations for the startup was a real-world anime convention, and Amino getting closer to that experience with the addition of features like live voice and video chat, as well as the screening room, where you can watch videos with other users.
During our conversation, Sebela opened up one of the K-Pop communities on his phone and was quickly able to listen in on a chat room where multiple users were singing along together. (Sadly, we didn’t join the singing.)
“The technology is not super unique,” Anderson acknowledged. “What makes it really special is, I can voice chat with my friends on a lot of different networks, but here I can hop in and join a voice chat with 10 Harry Potter fans who I may not know in my real life.”
While these features are already live, Anderson said they’ve been “downplayed” while Amino tests them out and works out the kinks. Now it’s ready to put them “front-and-center” in the app.
Amino has now raised more than $70 million in total funding.
It’s also been testing out ways to make money, which Anderson said will occur primarily through a subscription service — though apparently it’s too early for him to offer more details.
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“The next hundreds of millions of riders for us are going to come from outside of the United States”, Uber’s head of rider experience Peter Deng tells me. The transportation giant already sees 75 million riders per month and 15 million rides per day. But to grow in the developing world, it had to rethink its app to work on the oldest phones and slowest networks. So Deng’s team traveled the globe asking people what they needed from Uber, but also what they didn’t.
The result is Uber Lite.

It’s launching today in India before rolling out to more countries, though there’s still a waitlist form instead of a download link. The Android app takes up just 5 megabytes. “You delete three selfies, you have room for Uber” Deng laughs. 300-millisecond response time means its quick to hail a ride, even for the 4 percent of users in India on sluggish 2G networks. And by streamlining the design and only showing maps by request, it won’t burn much data for users on a budget.
Uber needs to score growth in developing markets after retreating while cutting deals with local winner like Didi in China, Grab in Southeast Asia, and a forthcoming arrangement with Yandex in Russia. India’s Ola rideshare service already has a ‘Lite” app that’s just 1 megabyte and a 45% share of the taxi market, compared to Uber’s 35%. Uber has reported has talked with Ola about a possible merger in India, sources have told TechCrunch and others. With the country making up 10% of Uber’s rides, it’s a market it can’t forfeit.
To reach its full potential, Uber has to start out-competing homegrown competitors. Success with Uber Lite could give it leverage with Ola and path to gaining more of it around the world.
“We know we’re not just a U.S. company, we’re a global company. Not only have we built this for the world, it was built in India” Deng tells me. Deng came to Uber in March 2017 after 10 years at Facebook’s various companies. It was early to the “Lite” idea, with its shrunken app reaching over 200 million users.
But Deng says Uber Lite didn’t come from stripping down the main app, but building it up from scratch. “The team has traveled to markets around the world to do in home interviews to understand the needs of the customers.”
Compared to the 181 megabyte standard version, Uber Lite is a lot easier for low-storage phones to handle. Uber Lite launches not to a map or a text entry box, but instead a suggested nearby business or landmark based on your GPS. “You have to do less typing and can do more tapping” Deng explains. It also tries to guess your destination based on pre-cached popular city spots. You can input addresses, but Uber Lite won’t load a data-heavy map unless you purposefully grab for it. ‘Tap for map’.
Same goes for your driver’s ETA. After you’ve selected your vehicle type and hailed, you’ll just get a countdown to their arrival unless you tap to see them on their way. Payment for now is cash only. But soon Uber plans to add India’s popular Paytm payment platform and credit card options. It’s also still lacking notifications, which seem worth the data. More languages will come too.

Uber wouldn’t explain how, but it also revealed that it plans to offer offline hailing, possibly through some peer-to-peer Bluetooth mesh network or other technology. One other interesting test its running in India lets users punch in a code found at a bus stop to instantly hail a ride there. Another lets older or less phone savvy users phone in to an accessibility team that can hail a ride for them. It’s already offered web bookings. “The whole charter is to allow everyone around the world to experience Uber” Deng says.
What Uber wouldn’t skip in v1 was the in-app support and a way to share your ETA with loved ones so they can watch out for you. “We knew how important safety was in these markets. I’m really proud we took additional steps to empathize” Deng says.
The company is clearly trying to put the darker moments of its past behind it. While cynics might take the compassion talk as just lip service like the company’s big apology ad campaign, it’s also the reason some tech talent has stayed at or joined Uber. If the company is going to be unavoidable, making it secure and accessible is a pretty good reason to wake up in the morning.
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Prøhbtd, a startup that CEO Drake Sutton-Shearer said is designed to “build a bridge” between the cannabis industry and mainstream culture, is announcing that it has raised $8 million in Series A funding.
It’s not the only cannabis-focused digital media company out there; I wrote about the initial funding for Herb last year. But Sutton-Shearer argued that Prøhbtd is creating premium content with a unique voice.
For one thing, he said Prøhbtd’s isn’t focused exclusively on cannabis. Instead, the goal is to create a diverse slate of lifestyle- and culture-related content, with cannabis as the hook.
Take, for example, Edibles, a video series hosted by Birdie Harrelson (niece of Woody Harrelson) — the series includes recipes for creating cannabis-infused baked goods, but as Sutton-Shearer put it, when each episode opens, “She’s not talking about weed, she’s going to bakeries.”
The company says that its video content (which is available on both the Prøhbtd website and on devices like Apple TV and Roku) saw 21 million views in May, with an average view time of 3 minutes and 45 seconds.

Sutton-Shearer said one of his priorities is forging “mainstream partnerships” like Prøhbtd’s deal with Advertising Week. The company also works with more than 60 cannabis brands — not just on branded videos and sponsorships, but more broadly on product development, design and marketing.
Asked whether this creates a potential conflict with the editorial side of the business, Sutton-Shearer pointed out that plenty of other digital media companies (like BuzzFeed and Vice) run their own branded content studios.
“Today’s younger consumer, I don’t think they really care that much whether something’s branded or not,” he said. “They do want to know if it’s entertaining and thoughtful.”
Prøhbtd had previously raised $4 million in seed funding from investors including actor/musician Donald Glover. The new round was led by Serruya Private Equity, The Delavaco Group and Cresco Capital.
“We’ve seen every media opportunity in the cannabis industry but none of them compare to what the team at PRØHBTD has built,” said Serruya Private Equity’s Aaron Serruya in the funding announcement. “We expect great things from the company and we’re excited to support the team’s global vision.”
Speaking of that vision, Sutton-Shearer said Prøhbtd is exploring international opportunities, including in Canada, Australia and Latin America, with plans for a Canadian public offering.
“We’re very strategically looking at the rest of the world, but there’s still a lot to be done in the U.S.,” Sutton-Shearer said.
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