Complete published information
Practical support for everyday technology problems
1010Computers repairs and supports Windows computers, Macs, laptops, desktops, storage devices, and connected home-office technology. The catalog below combines the original published services with additional repair categories documented in current service records, including memory and SSD upgrades, cooling, batteries, keyboards, hinges, liquid damage, file-system repair, encryption access, ports, firmware, and specialized data recovery.
Complete residential service catalog
Repair, recovery, setup, and support for everyday technology
Select the category closest to your symptoms. The detailed page explains the service path, while the written estimate and approved ticket define the exact work for your device.
Computer Diagnostics
Identify the likely cause of startup, performance, software, hardware, connectivity, or reliability symptoms before repair is approved.
Review service detailsVirus, Malware & OS Cleanup
Remove detected threats, repair eligible system damage, address unwanted software, and restore supported operating-system stability.
Review service detailsWindows & Mac Software Repair
Resolve eligible operating-system, update, driver, application, startup, corruption, and configuration problems.
Review service detailsPassword, Account & Encryption Help
Evaluate eligible Windows or Apple sign-in problems, account access, BitLocker or FileVault recovery paths, and password resets.
Review service detailsNew Computer Setup
Prepare Windows or Mac computers with approved accounts, updates, security, licensed software, data, and peripherals.
Review service detailsRemote Computer Support
Receive live help on an eligible Windows or Mac computer for software, accounts, setup, configuration, and training.
Review service detailsMobile & On-Site Support
Schedule help where the network, printer, workstation, internet connection, or home-office environment must be evaluated.
Review service detailsRAM, SSD & Hardware Upgrades
Improve compatible computers with memory, SATA or NVMe storage, graphics, wireless, power, or other approved components.
Review service detailsHardware, Power & Cooling Repair
Diagnose and repair eligible fans, thermal problems, batteries, charging ports, power supplies, storage, memory, ports, and internal connections.
Review service detailsLaptop Screens & Display Assemblies
Evaluate cracked, blank, dim, flickering, distorted, or touch-display symptoms and replace compatible display components.
Review service detailsKeyboards, Hinges & Palmrests
Repair eligible keyboards, trackpads, hinges, top covers, palmrests, lids, cables, ports, and related laptop assemblies.
Review service detailsMotherboard & Logic Board Service
Assess board-level symptoms, replacement options, DC-jack or connector issues, firmware conditions, and compatible repair paths.
Review service detailsData Backup with Repair
Copy available user files from a readable, stable source as an approved add-on to another repair.
Review service detailsData Migration
Transfer available user files from an operational source to a compatible computer or storage destination.
Review service detailsData Recovery
Attempt recovery from failing, corrupted, inaccessible, damaged, or nonfunctional storage using tiered in-house or specialized options.
Review service detailsDrive Corruption & File-System Repair
Evaluate repairable file-system damage, boot records, partition problems, storage errors, and the need for recovery or replacement.
Review service detailsLiquid Damage & Contamination
Document device condition, stabilize eligible equipment, assess corrosion or contamination, and quote the safest available repair path.
Review service detailsStatic Release & Power Reset
Address eligible residual-power, embedded-controller, no-start, and related conditions before more invasive repair is recommended.
Review service detailsPrint, Copy, Scan & Fax
Use convenient in-store document services at the McDonough repair center, with prices starting at $0.10 per page.
Review service details
Data and credentials
Tell us what matters before service
Identify important data and provide required passwords, recovery keys, accounts, chargers, or accessories. Backup and recovery are separate services unless included in writing.
Approval and limitations
Know the scope before work continues
Parts availability, hidden damage, encryption, prior repairs, and device condition can change the recommendation. Additional work is submitted for written authorization.
