Small-business IT support

Small Business IT Assessment & Technology Roadmap

A structured review of your current technology, operational risks, support priorities, and practical next steps.

Call 404-585-6253
Black IT technician reviewing a small-business technology environment with a diverse business team

Complete published information

Service details and important policies

The assessment establishes a reliable starting point before a project, support plan, or major technology decision. A 1010Tech reviews the available workstations, users, network, internet connection, backups, security practices, business email, software dependencies, and other systems that affect daily operations. The resulting recommendations distinguish immediate risks from planned improvements and optional future work.

Pricing$129.99 per hour · 2-hour minimum · $259.98 starting total

Service scope

What this service may include

  • Discovery discussion covering business priorities, recurring problems, and known technology concerns
  • Review of available computers, network equipment, backups, security controls, email, and critical applications
  • Identification of urgent risks, operational gaps, aging equipment, and support dependencies
  • Written findings and recommended next steps organized by priority

Documented workflow

What to expect

  1. The business identifies its users, locations, critical workflows, current providers, and primary concerns.
  2. The 1010Tech reviews the systems and records available within the approved assessment scope.
  3. Findings are separated into urgent, near-term, and planned recommendations.
  4. Any repair, project, procurement, or managed-service work is quoted separately for approval.

Important service notes

Scope, access, and limitations

  • The published assessment rate is $129.99 per hour with a two-hour minimum, for a $259.98 starting total. Additional locations, devices, travel, documentation, testing, or after-hours access require a revised quote.
  • An assessment is not a penetration test, compliance certification, legal opinion, insurance audit, or guarantee that every hidden condition will be identified.
  • Recommendations are based on the systems, access, records, and conditions available during the review.

Clear authorization

Your written business service record

Findings, estimates, approvals, work notes, invoices, and follow-up remain connected to the correct request through the 1010Client Portal. A business contact with appropriate authority should approve scope, access, purchases, and material changes in writing.

Transaction-specific terms

The approved scope controls

Published descriptions explain available service categories. The written estimate, approved ticket, proposal, statement of work, managed-service agreement, and invoice define the authorized deliverables, charges, service windows, exclusions, and responsibilities for a specific engagement.

Ready when you are

Start with the technology problem in front of you.

404-585-6253

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