Complete published information
Service details and important policies
Business email work may include account setup, Microsoft 365 or another provider, domain and DNS configuration, mailbox migration, security settings, device setup, shared addresses, and user guidance. The project plan accounts for provider access, data volume, downtime risk, licensing, authentication, and legacy-system limitations.
PricingQuoted by users, mailboxes, data, and provider
Service scope
What this service may include
- Provider, licensing, domain, DNS, user, mailbox, storage, and device review
- Approved tenant, domain, account, security, and client-device configuration
- Mailbox or contact migration when specifically included
- Cutover communication, validation, user guidance, and documented ownership
Documented workflow
What to expect
- Confirm domain control, provider credentials, users, mailboxes, devices, and required data.
- Approve the service, licensing, migration, security, and cutover plan.
- Configure and test the approved environment before or during the scheduled cutover.
- Review delivery, login, synchronization, and remaining user actions.
Important service notes
Scope, access, and limitations
- Licenses, subscriptions, domains, third-party add-ons, storage, and provider fees are separate unless listed.
- Provider restrictions, DNS timing, unavailable credentials, legacy protocols, spam filtering, forwarding, and mailbox corruption can affect timing and results.
- The business must retain control of its domain and primary administrator credentials; 1010Computers does not promise unlimited storage or support.
Clear authorization
Your written business service record
Findings, estimates, approvals, work notes, invoices, and follow-up remain connected to the correct request through the 1010Client Portal. A business contact with appropriate authority should approve scope, access, purchases, and material changes in writing.
Transaction-specific terms
The approved scope controls
Published descriptions explain available service categories. The written estimate, approved ticket, proposal, statement of work, managed-service agreement, and invoice define the authorized deliverables, charges, service windows, exclusions, and responsibilities for a specific engagement.
