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Human Capital is an engineering talent agency and a VC fund all in one
Michael Ovitz didn’t invent the idea of a talent agency, but one might argue that he perfected it. He founded the CAA in 1975, and grew it into the world’s leading talent agency, serving as chairman for 20 years. Now, Ovitz is investing in a brand new type of talent agency called Human Capital.
Human Capital is a hybrid organization, one part VC fund, one part recruiting business and one part creative agency. (Human Capital did not invest in its agency startup from its VC fund.) The Human Capital VC fund has $210 million in assets under management.
The Human Capital recruitment/agency company, founded by former General Catalyst associate Armaan Ali and Stanford grad Baris Akis, looks to provide for tech engineers the same services that Ovitz provided to actors and creatives back in the 70s, 80s and 90s. Engineers are some of the most sought-after talent in Silicon Valley and across the globe. And while big corporations and high-growth startups duke it out over these young engineers, the candidates themselves have little to no guidance around where they should go, what they should expect during the process, and, in some cases, what they should expect to earn.
Ovitz — alongside Qasar Younis, founder of Applied Intuition and former partner and COO of YC; Adam Zoia, founder and chairman of Glocap; Stephen Ehikian, co-founder and CEO of Airkit; and other financial institutions and LPs — recently injected $15 million into Human Capital, which is valued in the hundreds of millions according to the company.
Human Capital looks to pair the brightest engineers with the right company for them, while giving startups a new way to approach recruitment. Thus far, the company has 5,000 members (engineers) and has placed them at startups like Brex, Grammarly, Robinhood and more.
Human Capital starts by doing outreach on university campuses with outstanding engineering programs, setting up coffee with engineers who have been recommended or referred by alumni of the program. Once accepted as a member, the engineer explains to Human Capital what type of role they’re interested in, whether it’s at a big corporation, a high-growth startup or an early-stage company where they have the opportunity to build something from scratch.
The recruitment team at Human Capital then coaches the engineer through the interview process and beyond, helping with decision-making around promotions, understanding equity and negotiating new offers.
The org never charges the engineer, but rather takes a commission on the engineer’s annual income for the first year from the startup that recruited them.
Ali explained to TechCrunch how Human Capital is operating during the coronavirus pandemic, describing a situation in which the top talent that is in the market right now has a level of uncertainty about the future, leading them to seek positions at huge companies like Facebook and Google.
“Our hypothesis when we started this was that there are amazing businesses that are being run better at an earlier stage and have a proxy for that same type of stability [at a Google or Facebook] via their access to capital, alongside other foundational pieces of business security, such as their business model, unit economics, long-term vision for the company, gross margin rate, and growth opportunities for individuals at those companies.”
He said that Human Capital believed that, if a macro event occurred in the market place — we’re right in the middle of one of the least predictable and most impactful macro economic events ever — some of those “stable” earlier-stage businesses wouldn’t be hit in the same way as public companies who have to worry about short-term profitability.
“The issue is that you have to know a lot about those businesses in order to be able to discern that, and that’s our job,” said Ali. “And what we’ve seen is that a number of the companies in that position are actually ramping up recruiting right now.”
There is no mandatory link between Human Capital’s venture capital fund and their recruiting/agency entity, though the fund does like to invest in engineers who have gone through the program and move on to start their own businesses. Those types of investments include Brex, Bolt and Qualia, among others. Human Capital also invests in companies for whom they’ve recruited, such as Livongo, Snowflake, Clumio, Wildlife and Trackonomy. Human Capital has a preference for leading rounds only for companies that are started by its engineer members.
The model isn’t unlike SignalFire or Glocap, founded by Adam Zoia (investor in Human Capital). The idea is that VC funds are great for capital injections, but with the cut-throat recruiting atmosphere and a finite number of engineers, that money can be relatively useless if it can’t be used to bring on the best talent. So firms like SignalFire (in the tech world) and Glocap (in the business/finance world) put recruitment front and center in their value proposition. (Glocap doesn’t invest, but is the premier recruitment platform in the financial sector.)
Human Capital is also starting to look at potential acquisitions that can beef up its agency business, recently acqui-hiring Khonvo Corporation, a recruitment agency founded by Archit Bhise and Andrew Rising.
Ovitz explained to TechCrunch that his ultra-successful career as an agent stemmed from his ability to make decisions about people and projects quickly. He sees the same type of intuition in Ali and Akis at a much younger age and with less experience than he had.
“It’s a checklist in your head,” said Ovitz. “It’s a combination of when your brain meets your stomach, your intellect meets your gut that lets you know you’ve hit a winner. The thing that’s allowed Ali and Akis to build a company that’s worth the hundreds of millions in such a short period of time is that they had that when I met them without having an enormous amount of experience.”
He added that access to the internet, which he did not have during his agency days, is an amazing learning tool and an “epic crutch” that, when paired with good instincts, can accelerate the learning curve on building a business.
(It’s worth noting that this isn’t Ovitz’s first foray into Silicon Valley. The entertainment powerhouse was one of the earliest advisors to Marc Andreessen and Ben Horowitz during the formation of the legendary VC firm a16z, helping them model the firm after CAA itself. Ovitz has been quietly investing in and advising tech startups for the past 15 years.)
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Granulate announces $12M Series A to optimize infrastructure performance
As companies increasingly look to find ways to cut costs, Granulate, an early-stage Israeli startup, has come up with a clever way to optimize infrastructure usage. Today it was rewarded with a tidy $12 million Series A investment.
Insight Partners led the round with participation from TLV Partners and Hetz Ventures. Lonne Jaffe, managing director at Insight Partners, will be joining the Granulate board under the terms of the agreement. Today’s investment brings the total raised to $15.6 million, according to the company.
The startup claims it can cut infrastructure costs, whether on-prem or in the cloud, from between 20% and 80%. This is not insignificant if they can pull this off, especially in the economic maelstrom in which we find ourselves.
Asaf Ezra, co-founder and CEO at Granulate, says the company achieved the efficiency through a lot of studying about how Linux virtual machines work. Over six months of experimentation, they simply moved the bottleneck around until they learned how to take advantage of the way the Linux kernel operates to gain massive efficiencies.
It turns out that Linux has been optimized for resource fairness, but Granulate’s founders wanted to flip this idea on its head and look for repetitiveness, concentrating on one function instead of fair allocation across many functions, some of which might not really need access at any given moment.
“When it comes to production systems, you have a lot of repetitiveness in the machine, and you basically want it to do one thing really well,” he said.
He points out that it doesn’t even have to be a VM. It could also be a container or a pod in Kubernetes. The important thing to remember is that you no longer care about the interactivity and fairness inherent in Linux; instead, you want that the machine to be optimized for certain things.
“You let us know what your utility function for that production system is, then our agents. basically optimize all the decision making for that utility function. That means that you don’t even have to do any code changes to gain the benefit,” Ezra explained.
What’s more, the solution uses machine learning to help understand how the different utility functions work to provide greater optimization to improve performance even more over time.
Insight’s Jaffe certainly recognized the potential of such a solution, especially right now.
“The need to have high-performance digital experiences and lower infrastructure costs has never been more important, and Granulate has a highly differentiated offering powered by machine learning that’s not dependent on configuration management or cloud resource purchasing solutions,” Jaffe said in a statement.
Ezra understands that a product like his could be particularly helpful at the moment. “We’re in a unique position. Our offering right now helps organizations survive the downturn by saving costs without firing people,” he said.
The company was founded in 2018 and currently has 20 employees. They plan to double that by the end of 2020.
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Medallia acquires voice-to-text specialist Voci Technologies for $59M
M&A has largely slowed down in the current market, but there remain pockets of activity when the timing and price are right. Today, Medallia — a customer experience platform that scans online reviews, social media, and other sources to provide better insights into what a company is doing right and wrong and what needs to get addressed — announced that it would acquire Voci Technologies, a speech-to-text startup, for $59 million in cash.
Medallia plans to integrate the startup’s AI technology so that voice-based interactions — for example from calls into call centers — can be part of the data crunched by its analytics platform. Despite the rise of social media, messaging channels, and (currently) a shift for people to do a lot more online, voice still accounts for the majority of customer interactions for a business, so this is an important area for Medallia to tackle.
“Voci transcribes 100% of live and recorded calls into text that can be analyzed quickly to determine customer satisfaction, adding a powerful set of signals to the Medallia Experience Cloud,” said Leslie Stretch, president and CEO of Medallia, in a statement. “At the same time, Voci enables call analysis moments after each interaction has completed, optimizing every aspect of call center operations securely. Especially important as virtual and remote contact center operations take shape.”
While there are a lot of speech-to-text offerings in the market today, the key with Voci is that it is able to discern a number of other details in the call, including emotion, gender, sentiment, and voice biometric identity. It’s also able to filter out personal identifiable information to ensure more privacy around using the data for further analytics.
Voci started life as a spinout from Carnegie Mellon University (its three founders were all PhDs from the school), and it had raised a total of about $18 million from investors that included Grotech Ventures, Harbert Growth Parnters, and the university itself. It was last valued at $28 million in March 2018 (during a Series B raise), meaning that today’s acquisition was slightly more than double that value.
The company seems to have been on an upswing with its business. Voci has to date processed some 2 billion minutes of speech, and in January, the company published some momentum numbers that said bookings had grown some 63% in the last quarter, boosted by contact center customers.
In addition to contact centers, the company catered to companies in finance, healthcare, insurance and others areas of business process outsourcing, although it does not disclose names. As with all companies and organizations that have products that cater to offering services remotely, Voci has seen stronger demand for its business in recent weeks, at a time when many have curtailed physical contact due to COVID-19-related movement restrictions.
“Our whole company is delighted to be joining forces with experience management leader Medallia. We are thrilled that Voci’s powerful speech to text capabilities will become part of Medallia Experience Cloud,” said Mike Coney, CEO of Voci, in a statement. “The consolidation of all contact center signals with video, survey and other critical feedback is a game changer for the industry.”
It’s not clear whether Voci had been trying to raise money in the last few months, or if this was a proactive approach from Medallia. But more generally, M&A has found itself in a particularly key position in the world of tech: startups are finding it more challenging right now to raise money, and one big question has been whether that will lead to more hail-mary-style M&A plays, as one route for promising businesses and technologies to avoid shutting down altogether.
For its part, Medallia, which went public in July 2019 after raising money from the likes of Sequoia, has seen its stock hit like the rest of the market in recent weeks. Its current market cap is at around $2.8 billion, just $400 million more than its last private valuation.
The deal is expected to close in May 2020, Medallia said.
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Comet.ml nabs $4.5M for more efficient machine learning model management
As we get further along in the new way of working, the new normal if you will, finding more efficient ways to do just about everything is becoming paramount for companies looking at buying new software services. To that end, Comet.ml announced a $4.5 million investment today as it tries to build a more efficient machine learning platform.
The money came from existing investors Trilogy Equity Partners, Two Sigma Ventures and Founder’s Co-op. Today’s investment comes on top of an earlier $2.3 million seed.
“We provide a self-hosted and cloud-based meta machine learning platform, and we work with data science AI engineering teams to manage their work to try and explain and optimize their experiments and models,” company co-founder and CEO Gideon Mendels told TechCrunch.
In a growing field with lots of competitors, Mendels says his company’s ability to move easily between platforms is a key differentiator.
“We’re essentially infrastructure agnostic, so we work whether you’re training your models on your laptop, your private cluster or on many of the cloud providers. It doesn’t actually matter, and you can switch between them,” he explained.
The company has 10,000 users on its platform across a community product and a more advanced enterprise product that includes customers like Boeing, Google and Uber.
Mendels says Comet has been able to take advantage of the platform’s popularity to build models based on data customers have made publicly available. The first one involves predicting when a model begins to show training fatigue. The Comet model can see when this happening and signal data scientists to shut the model down 30% faster than this kind of fatigue would normally surface.
The company launched in Seattle at TechStars/Alexa in 2017. The community product debuted in 2018.
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Fishtown Analytics raises $12.9M Series A for its open-source analytics engineering tool
Philadelphia-based Fishtown Analytics, the company behind the popular open-source data engineering tool dbt, today announced that it has raised a $12.9 million Series A round led by Andreessen Horowitz, with the firm’s general partner Martin Casado joining the company’s board.
“I wrote this blog post in early 2016, essentially saying that analysts needed to work in a fundamentally different way,” Fishtown founder and CEO Tristan Handy told me, when I asked him about how the product came to be. “They needed to work in a way that much more closely mirrored the way the software engineers work and software engineers have been figuring this shit out for years and data analysts are still like sending each other Microsoft Excel docs over email.”
The dbt open-source project forms the basis of this. It allows anyone who can write SQL queries to transform data and then load it into their preferred analytics tools. As such, it sits in-between data warehouses and the tools that load data into them on one end, and specialized analytics tools on the other.
As Casado noted when I talked to him about the investment, data warehouses have now made it affordable for businesses to store all of their data before it is transformed. So what was traditionally “extract, transform, load” (ETL) has now become “extract, load, transform” (ELT). Andreessen Horowitz is already invested in Fivetran, which helps businesses move their data into their warehouses, so it makes sense for the firm to also tackle the other side of this business.
“Dbt is, as far as we can tell, the leading community for transformation and it’s a company we’ve been tracking for at least a year,” Casado said. He also argued that data analysts — unlike data scientists — are not really catered to as a group.
Before this round, Fishtown hadn’t raised a lot of money, even though it has been around for a few years now, except for a small SAFE round from Amplify.
But Handy argued that the company needed this time to prove that it was on to something and build a community. That community now consists of more than 1,700 companies that use the dbt project in some form and over 5,000 people in the dbt Slack community. Fishtown also now has over 250 dbt Cloud customers and the company signed up a number of big enterprise clients earlier this year. With that, the company needed to raise money to expand and also better service its current list of customers.
“We live in Philadelphia. The cost of living is low here and none of us really care to make a quadro-billion dollars, but we do want to answer the question of how do we best serve the community,” Handy said. “And for the first time, in the early part of the year, we were like, holy shit, we can’t keep up with all of the stuff that people need from us.”
The company plans to expand the team from 25 to 50 employees in 2020 and with those, the team plans to improve and expand the product, especially its IDE for data analysts, which Handy admitted could use a bit more polish.
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Will China’s coronavirus-related trends shape the future for American VCs?
Rocio Wu
Contributor
Contributor
Rocio Wu is a second-year MBA candidate at Harvard Business School and a venture capitalist.
For the past month, VC investment pace seems to have slacked off in the U.S., but deal activities in China are picking up following a slowdown prompted by the COVID-19 outbreak.
According to PitchBook, “Chinese firms recorded 66 venture capital deals for the week ended March 28, the most of any week in 2020 and just below figures from the same time last year,” (although 2019 was a slow year). There is a natural lag between when deals are made and when they are announced, but still, there are some interesting trends that I couldn’t help noticing.
While many U.S.-based VCs haven’t had a chance to focus on new deals, recent investment trends coming out of China may indicate which shifts might persist after the crisis and what it could mean for the U.S. investor community.
Image Credits: PitchBook
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Confluent lands another big round with $250M Series E on $4.5B valuation
The pandemic may feel all-encompassing at the moment, but Confluent announced a $250 million Series E today, showing that major investment continues in spite of the dire economic situation at the moment. The company is now valued at $4.5 billion.
Today’s round follows last year’s $125 million Series D. At that point the company was valued at a mere $2.5 billion. Investors obviously see a lot of potential here.
Coatue Management led the round, with help from Altimeter Capital and Franklin Templeton. Existing investors Index Ventures and Sequoia Capital also participated. Today’s investment brings the total raised to $456 million.
The company is based on Apache Kafka, the open-source streaming data project that emerged from LinkedIn in 2011. Confluent launched in 2014 and has gained steam, funding and gaudy valuations along the way.
CEO and co-founder Jay Kreps reports that growth continued last year when sales grew 100% over the previous year. A big part of that is the cloud product the company launched in 2017. It added a free tier last September, which feels pretty prescient right about now.
But the company isn’t making money giving stuff away, so much as attracting users, who can become customers at some point as they make their way through the sales funnel. The beauty of the cloud product is that you can buy by the sip.
The company has big plans for the product this year. Although Kreps was loath to go into detail, he says that there will be a series of changes coming up this year that will add significantly to the product’s capabilities.
“As part of this we’re going to have a major new set of capabilities for our cloud service, and for open-source Kafka, and for our product that we’re going to announce every month for the rest of the year,” Kreps told TechCrunch. These will start rolling out the first week in May.
While he wouldn’t get specific, he says that it relates to the changing nature of cloud infrastructure deployment. “This whole infrastructure area is really evolving as it moves to the cloud. And so it has to become much, much more elastic and scalable as it really changes how it works. And we’re going to have announcements around what we think are the core capabilities of event streaming in the cloud,” he said.
While a round this big with a valuation this high and an institutional investor like Franklin Templeton involved typically means an IPO could be the next step, Kreps was not ready to talk about that, except to say the company does plan to begin behaving in the cadence of a public company with a set of quarterly earnings, just not for public consumption yet.
The company was founded in 2014. It has 1,000 employees and has plans to continue to hire and to expand the product. Kreps sees plenty of opportunity here in spite of the current economics.
“I don’t think you want to just turtle up and hang on to your existing customers and not expand if you’re in a market that’s really growing. What really got this round of investors excited is the fact that we’re onto something that has a huge market, and we want to continue to advance, even in these really weird uncertain times,” he said.
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Disruptor Beam relaunches as gaming infrastructure-maker Beamable
Disruptor Beam, the mobile gaming startup behind Star Trek Timelines, has a new name and a new business. It’s now calling itself Beamable, and it’s selling a set of tools to help game developers add commerce and social functionality to their titles.
The company’s direction became clear earlier this year when it sold Timelines to Tilting Point so that it could focus on its developer tools. Now Beamable is officially launching its Early Access program for games that are live, or that are scheduled to go live in the next 12 months.
CEO Jon Radoff told me that Disruptor Beam first built this technology for its own games — not just Timelines, but also Game of Thrones Ascent and Walking Dead: March to War.
Radoff suggested that there’s a real need for this as gaming continues shifting towards a “games as a service” model, where developers don’t just release a title and move on, but rather continue adding new features and content, while continuing to make money from players.
Image Credits: Beamable
The largest developers with the most popular games can support this approach, but he said, “For the next 5,000 games on the app stores, any of the things they’ve built are pretty primitive and they really need help.”
He added, “For these developers, 30% or 40% of their effort goes into making a cool game, and all the other money and time goes into things the player doesn’t really see — the store and the commerce … It’s kind of like a tax on their ongoing operation.”
With Beamable, on the other hand, developers can take advantage of the infrastructure that the company has already built for in-game storefronts, merchandising, content management and social interactions. The platform also ties together the company’s backend infrastructure with the Unity 3D editor and the live gameplay experience.
“Other products we’ve investigated are just middleware,” said Tap Slots CEO Markus Weichselbaum in a statement. “Beamable is fully-integrated with Unity, including user interfaces that work in both the Unity 3D editor and game clients. This saves us massive amounts of time we’d otherwise spend in the guts of the technology and rediscovering best practices, instead of doing what we need to do: designing great games.”
In addition to selling Timelines, Disruptor Beam also shifted its business by shutting down Ascent and March to War, and it’s sold an unnamed, still-in-development title to East Side Games.
The Beamable team Image Credits: Beamable
Radoff suggested that when Disruptor Beam started, the market for licensed games tied to major entertainment franchises was still “the Wild, Wild West” providing “a tremendous opportunity” for startups to innovate. Now, however, it’s a “mature market” that’s dominated by larger developers.
Radoff also acknowledged that he spent much of 2019 “trying to figure out how to have my cake and eat it too” — in other words, how the company could turn the game platform into a business while continuing to develop games of its own.
“Ultimately, I concluded that game development is an obsession,” he said. “When you have a company in which any amount of game development is happening, no matter what you do, you’re always going to be obsessed with game development, and that obsession tends to push out your ability to create great technology or a great product for developers.”
Instead, Radoff decided to sell off the company’s games and try to build an organization (now operating remotely via Zoom, like everyone else) that’s equally obsessed with building a development platform — primarily for mobile games, but also for PC and console.
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Env0 announces $3.3M seed to bring more control to Infrastructure as Code
Env0, a startup that wants to help companies bring some order to delivery of Infrastructure as Code, announced a $3.3 million seed investment today and the release of the Beta of the company’s first product.
Boldstart Ventures and Grove Ventures co-led the round with participation from several angel investors including Guy Podjarny of Snyk.
Company co-founder and CEO Ohad Maislish says the ability of developers to deliver code quickly is a blessing and a curse, and his company wants to give IT some control over how and when code gets committed.
“The challenge companies have is how to balance between self-service and oversight of cloud resources in a cloud native kind of way, and to balance this with visibility, predictability, and most importantly, governance around cloud security and costs,” Maislish said.
The product lets companies define when it’s OK for developers to deliver code and how much they can spend instead of letting them deliver anything, at any time, at any cost. You do this by giving overall control of the process to an administrator, who can then define templates and projects. The templates define which repositories and products you can use for a given cloud vendor and the projects correlate to the users allowed to access those templates.
Image Credit: Env0
Ed Sim, founder and managing partner at Boldstart says the startup has been able to find a good balance between governance and the need for speed that today’s developers require in a continuous delivery environment. “Env0 is the first SaaS solution that meets all of those needs by offering self-service cloud environments with centralized governance,” Sim said in a statement.
It’s not easy launching an early-stage company in the middle of the current economic situation, but Maislish believes his company is in a decent position as it provides a way to control self-service development, something that is even more important when your developers are working from home outside of the purview of IT and security.
The company launched 18 months ago and has been in private beta for some time. Today marks the launch of the public beta. It currently has 10 employees.
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ForgeRock nabs $93.5M for its ID management platform, gears up next for an IPO
For better or worse, digital identity management services — the process of identifying and authenticating users on networks to access services — has become a ubiquitous part of interacting on the internet, all the more so in the recent weeks as we have been asked to carry out increasingly more of our lives online.
Used correctly, they help ensure that it’s really you logging into your online banking service; used badly, you feel like you can’t innocently watch something silly on YouTube without being watched yourself. Altogether, they are a huge business: worth $16 billion today according to Gartner but growing at upwards of 30% and potentially as big as $30.5 billion by 2024, according to the latest forecasts.
Now, a company called ForgeRock, which has built a platform that is used to help make sure that those accessing services really are who they say are, and help organizations account for how their services are getting used, is announcing a big round of funding to continue expanding its business amid a huge boost in demand.
The company is today announcing that it has raised $93.5 million in funding, a Series E it will use to continue expanding its product and take it to its next step as a business, specifically investing in R&D, cloud services and its ForgeRock Identity Cloud, and general global business development.
The round is being led by Riverwood Capital, and Accenture Ventures, as well as previous investors Accel, Meritech Capital, Foundation Capital and KKR Growth, also participated.
Fran Rosch, the startup’s CEO, said in an interview that this will likely be its final round of funding ahead of an IPO, although given the current static of affairs with a lot of M&A, there is no timing set for when that might happen. (Notably, the company had said its last round of funding — $88 million in 2017 — would be its final ahead of an IPO, although that was under a different CEO.)
This Series E brings the total raised by the company to $230 million. Rosch confirmed it was raised as a material upround, although he declined to give a valuation. For some context, the company’s last post-money valuation was $646.50 million per PitchBook, and so this round values the company at more than $730 million.
ForgeRock has annual recurring revenues of more than $100 million, with annual revenues also at over $100 million, Rosch said. It operates in an industry heavy with competition, with some of the others vying for pole position in the various aspects of identity management including Okta, LastPass, Duo Serurity and Ping Identity.
But within that list it has amassed some impressive traction. In total it has 1,100 enterprise customers, who in turn collectively manage 2 billion identities through ForgeRock’s platform, with considerably more devices also authenticated and managed on top of that.
Customers include the likes of the BBC — which uses ForgeRock to authenticate and log not just 45 million users but also the devices they use to access its iPlayer on-demand video streaming service — Comcast, a number of major banks, the European Union and several other government organizations. ForgeRock was originally founded in Norway about a decade ago, and while it now has its headquarters in San Francisco, it still has about half its employees and half its customers on the other side of the Atlantic.
Currently ForgeRock provides services to businesses related to identity management including password and username creation, identity governance, directory services, privacy and consent gates, which they in turn provide both to their human customers as well as to devices accessing their services, but we’re in a period of change right now when it comes to identity management. It stays away from direct-to-consumer password management services and Rosch said there are no plans to move into that area.
These days, we’ve become more aware of privacy and data protection. Sometimes, it’s been because of the wrong reasons, such as giant security breaches that have leaked some aspect of our personal information into a giant database, or because of a news story that has uncovered how our information has unwittingly been used in ‘legit’ commercial schemes, or other ways we never imagined it would.
Those developments, combined with advances in technology, are very likely to lead us to a place over time where identity management will become significantly more shielded from misuse. These could include more ubiquitous use of federated identities, “lockers” that store our authentication credentials that can be used to log into services but remain separate from their control, and potentially even applications of blockchain technology.
All of this means that while a company like ForgeRock will continue to provide its current services, it’s also investing big in what it believes will be the next steps that we’ll take as an industry, and society, when it comes to digital identity management — something that has had a boost of late.
“There are a lot of interesting things going on, and we are working closely behind the scenes to flesh them out,” Rosch said. “For example, we’re looking at how best to break up data links where we control identities to get access for a temporary period of time but then pull back. It’s a powerful trend that is still about four to five years out. But we are preparing for this, a time when our platform can consume decentralised identity, on par with logins from Google or Facebook today. That is an interesting area.”
He notes that the current market, where there has been an overall surge for all online services as people are staying home to slow the speed of the coronavirus pandemic, has seen big boosts in specific verticals.
Its largest financial services and banking customers have seen traffic up by 50%, and digital streaming has been up by 300% — with customers like the BBC seeing spikes in usage at 5pm every day (at the time of the government COVID-19 briefing) that are as high as its most popular primetime shows or sporting events — and use of government services has also been surging, in part because many services that hadn’t been online are now developing online presences or seeing much more traffic from digital channels than before. Unsurprisingly, its customers in hotel and travel, as well as retail, have seen drops, he added.
“ForgeRock’s comprehensive platform is very well-positioned to capitalize on the enormous opportunity in the Identity & Access Management market,” said Jeff Parks, co-founder and managing partner of Riverwood Capital, in a statement. “ForgeRock is the leader in solving a wide range of workforce and consumer identity use cases for the Global 2000 and is trusted by some of the largest companies to manage millions of user identities. We have seen the growth acceleration and are thrilled to partner with this leadership team.” Parks is joining the board with this round.
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