Startups
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Fronted, the new London-based startup aiming to make life easier for renters, including lending the cash needed for a deposit, has picked up seed investment from Passion Capital. The investment showed up in a recent regulatory filing for the company.
The exact cheque size isn’t yet disclosed, but what we do know is that Passion Capital partner Eileen Burbidge has joined Fronted’s board. That’s unsurprising, given that Fronted co-founder Simon Vans-Colina was an early and important employee of Monzo, the challenger bank that counts Passion Capital and Burbidge as original backers.
Confirming Passion Capital’s investment, Fronted co-founder and CEO Jamie Campbell gave TechCrunch the following statement:
“Like a lot of businesses we have been finding our feet in post-pandemic world, we are grateful to have supporting investors like Passion Capital who have supported us from the very beginning and who believe in our vision to help renters move.”
The company, founded late last year by Campbell, Vans-Colina and Anthony Mann — former employees at Bud, Monzo and Apple, respectively — is planning to launch later this year with a fintech product to help renters finance their rental deposits.
The nascent company is currently in the FCA “sandbox” program (run by the U.K. financial services regulator) to begin lending cash that can only be used for a rental deposit.
By using open banking and other financial technology, and offering a credit product designed to finance deposits directly, Fronted believes it can lend more cheaply than existing options — such as credit cards, pay-day lenders and overdrafts, or insurance-backed membership schemes — and at lower risk.
Late last year, Campbell and Vans-Colina explained that renters that apply to use the Fronted service will be asked to link their bank using open banking, therefore sharing their recent transaction data, and provide details of the property they wish to rent. Then, once Fronted has run the required checks and agreed to provide credit, the startup will send the money directly to the estate agent to be placed in the U.K.’s Deposit Protection Scheme, meaning that the loan never touches the renter’s hands (or wallet).
Renters will then pay back the loan over a set schedule, or they can pay it off entirely when they have the money to do so. There is also a planned “holiday mode” that will allow borrowers to temporarily reduce their monthly payments in order to help avoid falling into financial difficulty.
Fronted paused operations as the coronavirus pandemic took hold and at the height of uncertainty, but with the initial product built and money in the bank, a launch doesn’t look too far off.
“We are in the final stage [of regulatory approval] and once we are authorised we can launch,” adds Campbell.
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Grocery delivery has emerged as one of the hottest categories in e-commerce in the last six months, partly due to the coronavirus pandemic, where stay-at-home orders plus a general reluctance to avoid crowded places have led many more consumers to shopping online. Today, one of the big players in on-demand restaurant delivery is picking up a grocery delivery business both to meet that demand and continue diversifying its business.
Delivery Hero, the Berlin-based restaurant delivery company that operates mainly in emerging markets, has acquired InstaShop, a Dubai-based grocery delivery platform with around 500,000 users in five markets, where people can order food and other home supplies, pharmacy items, flowers and other items.
Delivery Hero said the acquisition values the company at $360 million, $270 million upfront plus an additional $90 million based on InstaShop meeting certain growth targets. It currently operates in five markets: United Arab Emirates, Lebanon, Egypt, Bahrain and Greece, the home country of the founders, Ioanna Angelidaki and John Tsioris. It’s a great return for investors: the five year-old startup had raised just $7 million before being acquired.
Both Delivery Hero and InstaShop are already profitable. The bigger of the two today posted half-year results that noted revenues were up 93.7% on a year-on-year basis to €1,126.8 million ($1.3 billion) in the period, although gross profit declined slightly given the impact of lockdowns and curfews, it said, posting gross profit of €167.2 million versus €168.3 million a year ago.
The plan is for InstaShop to stay as an independent brand under its current leadership team, both to expand in MENA, but also to look at how to apply its model to other markets.
This puts it (and now Delivery Hero) a significant step ahead of U.S. companies like Instacart, which was one of the pioneers and most popular purveyors of the grocery-on-demand model in the U.S. but hasn’t really exported its service outside of North America.
InstaShop’s basic business model is very similar to Instacart’s: its focus is on providing a two-sided marketplace not just to consumers but to retailers, which might not have their own delivery services, or want to use InstaShop to expand the number of deliveries they can make, or to reach a different audience.
DeliveryHero — which is now traded publicly in Germany with a market cap of nearly €19 billion ($22 billion) — is already running grocery delivery services across most of its operations in Europe, Latin America, Asia and Middle East/Africa, its founder and CEO Niklas Ostberg told TechCrunch.
“The largest part is Latin America and MENA but Asia catching up quickly. Today we cover 22,000 vendors in our quick commerce area,” he said. “InstaShop is unique in their customer experience. We looked into 100+ grocery players last year and InstaShop is a magnitude better than anything we have seen. This is one reason why they can grow incredibly fast while still being profitable. Together with Delivery Hero they can further improve their customer experience by offering faster delivery and more shops.”
If you count that they are from Greece, this is one of the largest exits for a Greek-founded company.
“The partnership with Delivery Hero is a great opportunity for us to continue to grow our business and put the group’s expertise to use,” said Tsioris, the CEO. “I really enjoyed working with Delivery Hero on this deal and am thrilled to continue to further expand the reach and quality of our service at InstaShop. Delivery Hero is a network driven by ambitious founders and entrepreneurs just like ourselves, and we are proud to become part of this family.”
The transaction is said to set a record value for a Greek startup and is one of the largest recent exits in the MENA region more generally. The previous largest Greek deal was Microsoft’s acquisition of Softomotive for around $150 million. Prior to this, other notable Greek exits include Samsung’s purchase of Innoetics and Daimler buying TaxiBeat — both for less than $50 million each.
InstaShop was initially backed in 2015 by VentureFriends, a European early-stage investor from Greece, and Jabbar, an investor in the MENA region. Notably, VentureFriends’ founding partner Apostolos Apostolakis co-founded e-food, a food delivery marketplace also acquired by Delivery Hero, in 2015.
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Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast (now on Twitter!), where we unpack the numbers behind the headlines.
Yep, it’s another Equity Shot. We’re back. And then we’re going to be back on Friday. Because we can’t stop talking about the biggest news week in the world of startups and venture capital in some time.
Before we start, shout-out to the NBA for the growing, wildcat strike to protest racist police violence in America.
OK, back to our regularly scheduled programming. This time ’round Natasha and your humble servant were joined by Lucas Matney, a member of the TechCrunch reporting team and a first-timer on Equity. Where’s he been all this time? Covering all sorts of things, including VR startups for the publication. He was also a big part of our coverage of both days of YC’s Demo Days, making him a perfect fit for this episode.
Danny was given a break to sit at home, play board games and iron his favorite sweatshirt. He’s back Friday morning.
In case you’ve missed the words, here’s what we wrote this week on the subject:
Those entries should be pretty exhaustive, so dig into them when you can.
And make sure to read Natasha’s great piece on a super-hot startup from the batch, which comes up in the show. Peep that we are back on YouTube and we’ll be right back. Stay cool!
Equity drops every Monday at 7:00 a.m. PT and Friday at 6:00 a.m. PT, so subscribe to us on Apple Podcasts, Overcast, Spotify and all the casts.
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When Brynne McNulty Rojas moved to Bogotá, Colombia four years ago, she encountered a fragmented real estate industry that lacked a central database for consumers to find or compare homes. Rojas was struck by the magnitude of the problem; she was also inspired by the opportunity.
Rojas and business partner Sebastian Noguera homed in on some of the biggest issues in the city’s real estate market, particularly for middle class buyers. They found a market where the average home took 14 months to sell; that figure drops to 10 months for middle class homes. It was a market that lacked price transparency and where sellers used analog tactics like posting a sign in the neighborhood in a futile attempt to attract buyers.
From these problems, Rojas and Noguera founded Habi, a property tech startup with a two-fold approach. The startup founders built a centralized database of residential real estate prices and trends — essentially a multiple listing service — and then used that information to create an automated pricing algorithm to buy and sell homes quickly and efficiently. The company buys, renovates and then sells homes, generating revenue off the margin. It also offers a tool that lets sellers estimate the value of their homes and a database that buyers can use to search for listings. The foundation of its business is its automated pricing technology, which was built using data from its real estate, financial and government partners.
“You can think of it as an MLS plus Opendoor model,” Rojas said in a recent interview. (Opendoor is the U.S.-based property tech startup backed by SoftBank.)
The Bogotá-based startup has now raised $10 million in a Series A round led by Inspired Capital, with participation from 8VC, Clocktower, Homebrew, Vine Ventures and Zigg. The round included angel investments from Flatiron Health and Looker. The company has raised $15.5 million to date.
Habi co-founders Brynne McNulty Rojas and Sebastian Noguera. Rojas is CEO and Noguera is president of the Bogota-based real estate startup. Image Credits: Habi
Since launching in fall 2019, Habi has scaled rapidly — and has even picked up speed during the city’s strict lockdown during the COVID-19 pandemic. Transaction volume has increased threefold since March, Rojas noted.
Rojas said its data-driven approach works, allowing the company to sell a home three times faster than the market average.
The company currently covers all of Bogotá. It plans to use this fresh injection of capital to expand to Medellin this month and eventually to other Latin American markets, according to Noguera, who previously ran the digital transformation at Banco de Bogota and co-founded Marqueo.
The founders also intend to eventually expand Habi’s services to become a “one-stop shop for everything related to the home,” Rojas said. In the long term, this might mean connecting consumers with moving, storage, furnishings and other services.
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The Palantir S-1 finally dropped yesterday after TechCrunch spilled a bunch of its guts last Friday. You can read the filing here, if you are so inclined.
Today, however, instead of our usual overview, I have a different goal: We’re going to be a bit more specific.
It’s fun and easy to clown on Palantir’s ridiculous ownership structure, in which a few dudes have decided that, in perpetuity, they must remain co-Lords of the Ring. And, sure, the company is smaller in terms of revenue-scale than many expected (a bit more Hobbiton than Bree, really). And, yes, its net losses are somewhat staggering (post-Helm’s Deep Saruman?), reaching nearly 100% of revenue in 2018.
But things have gotten better in Palantir-land (Mordor?) in recent quarters, which we should note.
So, in light of the generally negative reviews of Palantir’s finances (similar to what is left of Moria?) that I’ve seen in the media and from investors both publicly and privately, here are the bullish bits about the impending direct listing.
In brief, falling net losses in absolute and percent-of-revenue terms paint the picture of a company that is past a high-burn period, allowing profitability to continue to improve; improving gross margins point to a company that is less service-focused and more software-driven over time; the company’s falling operating cash burn is encouraging, and new customer revenue appears sharply higher in 2020 than 2019.
Let’s examine each in order:
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In June, President Donald Trump signed an executive order temporarily suspending work visas for H-1B holders, which includes skilled workers like software developers.
Considering that 71% of workers in Silicon Valley and other tech hubs are international, the order poses a number of logistical and business challenges for startups.
While nearshoring was an option before the virus struck, the urgency to nearshore due to the visa ban, combined with the remote revolution taking place, has meant companies are reconsidering it as a solution. As a result, the suspension presents an opportunity for companies to bring on board software development capabilities from abroad.
Nearshoring is a way to hire teams in locations that share similar time zones and are easily accessible. Nearshoring also enables U.S. companies to utilize services from close locations, where the talent, working conditions, and salaries are more favorable. In fact, it can save businesses up to 80% on costs, while providing employees with flexibility, autonomy and better career development pathways.
Not only is nearshoring a pragmatic response to the visa ban, it has the potential to be a long-term hiring alternative for businesses. Here’s how:
Amid the pandemic, demand for developers has remained high, no doubt due to companies needing teams to build, maintain and optimize digital platforms as they transition to online services. The visa ban means that businesses in foreign markets can help meet such demand, particularly as tech talent from other countries comes with a fresh, different skill set that empowers companies to solve problems in new ways.
In the past, moving to the U.S. and living the American Dream oriented many foreign businesses’ professional paths. However, the trend has changed. The appeal of the United States was slipping prior to the virus — it ranked 46th out of 66 for “perceived friendliest to expats” — and post-COVID-19 may be even more detrimental.
In a more connected world, businesses and individuals can reap the benefits of U.S. opportunities — top technology stack, access to exciting companies and world-class research — without having to actually live in the country. In this respect, nearshoring means foreign teams have the best of both worlds: the comfort of home and ties to an international powerhouse.
The remote shift is demonstrating that teams can function well at a distance; some studies have even revealed that employee productivity and happiness benefit from remote work. In the global remote shift, nearshoring is being seen as an accepted and advantageous model. Companies that opt to nearshore in response to the visa ban can take advantage of the changing tides and use this time to lay the groundwork for best practices within remote teams. For instance, by devising policies for things like communication, tracking progress, vacation and development plans according to the new conditions and specific mission statements. As a result, businesses can seamlessly build professional partnerships.
Another advantage of nearshoring is that the flexible teams contribute to a ready-to-scale model for startups. By having development partners located in different countries, companies can network on a wider level and grow faster among local markets. Rather than start from scratch when expanding, nearshoring gives companies a presence — no matter how small — across regions, which can later be built upon.
Similar to having a readiness to scale, the H-1B visa suspension positions nearshoring as a viable way to strategically partner with foreign development studios. In contrast to offshoring, nearshored businesses are often more vested in the projects they work on because they share time zones and are thus able to work more closely and with greater agility. Within startups, such agility is essential to continuously test, iterate and pivot products or services. Outsourced teams often have defined outputs to achieve, while freelancers are split across several projects, so aren’t completely ingrained in companies’ visions.
With nearshoring, startups can target partners that have experience in a particular area of business or with a specific tech feature and accelerate their time to market. Instead of building systems from zero, they can launch into version 2.0 because the wider choice of experts means there’s a higher chance of partnering with teams who already understand how the industry functions. Nearshore partners also have vast knowledge across industrial fields at a level that is impossible for direct hires to have. Companies therefore don’t have to tackle the difficulty of curating a great team, because nearshore partners are an already solid pairing.
When it comes to funding, this synchronicity, agility and preparedness indicates that a startup has momentum. For investors, nearshoring shows that the company has on-the-ground insights about potential markets to disrupt, and that the business model can thrive using remote teams. As the world braces itself to go fully digital, startups that have already adopted remote processes that catalyze growth will no doubt catch the attention of investors.
Latin America is a clear choice for U.S. businesses looking to nearshore. The region’s proximity, increasing internet penetration, and impressive number of highly skilled developers are all a significant draw.
It’s also worth noting that diversity plays a core role in nearshoring. Currently within tech, Hispanic workers are noticeably underrepresented, making up a mere 16.7% of jobs. Despite the physical distance, nearshoring in Latin America can bring people from different social and economic backgrounds into companies, boosting their visibility in industries as a whole, and setting a firm foundation for equality.
Studies also show that diversity influences creativity among teams, as well as increases company revenue.
Moreover, nearshoring accelerates diversity in a manner that isn’t disruptive. Foreign team members don’t have to sacrifice their home, friends and family to further their professional career. Relocating to the U.S. can be daunting for people who haven’t previously worked abroad, especially when factoring the change in living costs and new culture norms. Nearshoring means teams can work from locations they’re familiar with, so need less time to get up to speed on business processes. They additionally have the emotional support of their social circles nearby, which in the current climate is important for employees’ personal and professional wellbeing.
Research is key to successfully find a nearshore company, and startups don’t always have the time and resources to conduct an in-depth analysis of locations and their ecosystems. The most practical manner to nearshore the right talent is with a nearshoring partner that is responsible for scouting, vetting and communicating with foreign developers.
To find an appropriate partner, ensure that they have previous experience in your industry and positive testimonials from startups in your location. They should also have a clear presence in the regions they operate in; try checking online for their press releases, events they sponsor and general content that validates they are active and respected.
Once you’ve found an appropriate nearshore partner, rely on them to know what teams in your preferred locations need in terms of culture. Nearshore partners will essentially be your development partner — you can leverage them to be your whole Research and Development department. They can guide you on the tech side of your business, advise you on the right team at the right time, give you direction on stack and methodology, and curate the right environment for the team to be productive. In contrast, hiring freelancers comes with risks because you won’t necessarily know the specific needs of the location they’re in. Be aware — if there’s a cultural disconnect, you risk not finding a partner, but a vendor that’s buying into a superficial version of your startup, as opposed to your real startup vision.
Once you’ve settled on a well-fitting nearshoring partner, ensure you have detailed contracts with all team members, as well as nondisclosure agreements. Nearshoring requires a level of mutual trust, however, at such an early stage of your company’s lifecycle, you need to know that your processes and data will not be revealed to competitors. Check that your nearshore partner’s financial status is secure and sufficient for a long-term model. Correspondingly, service level agreements will set the parameters for job responsibilities and deliverables. After all the formalities are covered, you can focus on curating fruitful, long-term relationships.
The COVID-19 crisis has made recruitment a remote-dominated sphere. Traditional modes of hiring are being reassessed, and companies are realizing that teams don’t have to be in an office to be productive. In fact, not having to cover visa and administration fees for foreign employees is much more cost-effective for companies.
As time passes and businesses develop habits best-suited to remote work, nearshoring will become increasingly popular. People are prioritizing joining teams where their career development, well-being and ethics are protected, all of which nearshoring can offer with the added benefit of not completely upheaving workers’ lives.
Startups who embrace nearshoring early on could find themselves competing with top tech firms that struggle because of recruiting limitations. With the end of the pandemic unknown, and thus no hard deadline for the visa ban, tech companies have to look at alternative modes of building teams. Startups have the advantage of revising their remote product development approach without disturbing workflows too severely. They are also known for pioneering fairer and more innovative workplaces that are enticing for a broader scope of employees.
Nearshoring is mutually beneficial because developers don’t have to give up their culture for a great employment opportunity, and businesses can reap the benefits of diversification. Ultimately, the H-1B visa suspension could stimulate true globalization in tech, where companies can achieve their best performance using global resources.
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Like any successful founder, Andrew Grauer had bright, long-term ambitions for Course Hero from the moment he launched it in 2006.
He started the business to create a place where students could ask questions and get answers similar to Chegg, which launched 15 months before Course Hero . But as he slowly built it, he was tempted by a larger question: “What would a university look like if it was built by the internet?”
And so, the Redwood City-based startup itched at that nebulous goal throughout the years. Course Hero tested and failed products: free curated e-courses, in-person tutoring and teacher advice and ratings.
Clarity only came when Grauer realized that the core goal Course Hero launched with — giving students a place to ask and answer questions — wasn’t simply one product that should be fit into a broader suite of services. Instead, it was a thesis around which to build products. So, the startup began looking for different ways and formats to organize knowledge and questions and answers.
“That was a breakthrough insight,” Grauer said. The startup stopped launching other business verticals and decided to stick to Q&A as its core — and only — business. It sells Netflix -like subscriptions to students looking for access to learning and teaching content. Teachers and publishers can put course-specific study content on the platform.
Image Credits: Getty Images/manopjk
In 2020, Course Hero is a profitable business with annual run revenue upward of $100 million.
Today, Course Hero tells TechCrunch that it has raised a new tranche of capital in a Series B extension round of $70 million. The round is now totaling $80 million, bringing Course Hero’s total known venture capital to date to $95 million.
Its $80 million Series B round is one of the largest U.S. funding deals of 2020, and brings Course Hero’s valuation to $1.1 billion.
From a high level, the new raise is not surprising. Other edtech companies have also recently added on more capital to their balance sheets to meet remote learning demand amid the coronavirus pandemic.
But in Course Hero’s case, the new capital comes as a stark contrast to how the business functioned before 2020. After launching, the startup waited eight years to raise a $15 million Series A. Now, after going another nearly six years without raising venture capital, Course Hero has closed two rounds in this year alone.
Grauer tells TechCrunch that the capital will be used for operations, product innovation and feature development. It also plans to use the capital for future acquisitions (in 2012, Course Hero bought an in-person tutoring business).
Course Hero’s change of heart with venture capital boils down to the company meeting new scale demands. Last year, it passed 1 million subscribers on the platform. Now, it is eyeing “many millions” of students, the co-founder says.
Paraphrasing Bill Gates, Grauer said, “We do overestimate what we can do in just three years. And we dramatically underestimate what we can do closer to 10 years.”
Any edtech company that raises money off of current momentum in remote education will have to face the reality of what it is like to grow when remote learning is no longer a necessity. In other words, when the coronavirus pandemic ends, will these same platforms still find surges in usage?
“That’s the risk and reward of raising capital,” Grauer said. He added that “if you raise too much money early on, you can get misaligned expectations based on different time horizons set up by different terms of incoming shareholders or investors.”
Course Hero sees tailwinds in a dynamic that has been brewing since before the pandemic and will likely grow during and after: the growth of “nontraditional students” enrolling in and participating in higher education. Grauer noted that more than 40% of students work 30 hours or more per week. Over a quarter of students are parents, and of that quarter, over 70% are single moms.
“Because that’s the reality, and because we can make an affordable subscription and the economics can work, Course Hero is aligned to serving the majority, the real majority, and that’s the beauty of opportunity,” he said. There is a freemium model, but on an annual plan, a subscription costs $9.95 per month. On a monthly plan, a subscription costs $39.99 per month.
It’s not an opportunity the company hopes to expand into, it’s a reality of its diverse customer base. An internal data analytics survey of Course Hero shows that 58% of students that subscribe work at least part time. Over 25% of subscribers are 35 years old or older, and 22% of subscribers are parents.
Looking ahead, Course Hero hopes to continue to broaden its multisided marketplace.
In July, the business announced it is launching Educator Exchange, which allows college faculty to make money by uploading study materials for fellow teachers or students.
The “direct-to-faculty” relationship could pacify earlier tensions between the platform and teachers by giving the latter a way to monetize on how Course Hero “open sources” creative content on the point of copyright infringement.
Grauer compares Course Hero’s long-term vision to that of Google Maps, in that the platform can make recommendations of content based on other people’s usage.
But we’re not talking recommendations for the closest gas station. Based on how a user learns, Course Hero can recommend a specific professor who has a specific syllabus on a topic in which the user is interested.
“We’ve seen that specificity level differentiates us from others,” he said. “It helps students when they’re doing their real work, that one homework, that studying for one test. And I think that’s where the magic is for us.”
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There’s a growing wave of commercial activity from companies that are creating products using new biological engineering technologies.
Perhaps the most public (and tastiest) example of the promise biomanufacturing holds is Impossible Foods . The meat replacement company whose ground plants (and bioengineered additives) taste like ground beef just raised another $200 million earlier this month, giving the privately held company a $4 billion valuation.
But Impossible is only the most public face for what’s a growing trend in bioengineering — commercialization. Platform companies like Ginkgo Bioworks and Zymergen that have large libraries of metagenomic data that can be applied to products like industrial chemicals, coatings and films, pesticides and new ways to deliver nutrients to consumers.
In fact, by 2021 consumer products made with Zymergen’s bioengineered thin films should be appearing at the Consumer Electronics Show (if there is a Consumer Electronics Show). It’s one of several announcements this year from the billion dollar-valued startup.
In August, Zymergen announced that it was working with herbicide and pesticide manufacturer FMC in a partnership that will see the seven-year-old startup be an engine for product development at the nearly 130-year-old chemical company.
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If you’re overwhelmed trying to choose the next movie or TV show to watch on Netflix, Hulu, Disney+, HBO Max or any other streaming service, Bingie could be the app for you.
You may recall a previous wave of TV recommendation apps from a decade ago, like Viggle and GetGlue. Those apps have largely disappeared, with most of us relying on social media and group chats when we want to talk about TV with our friends.
However, Bingie’s co-founder and CEO Joey Lane pointed out that the world has changed since then, with people needing more guidance than ever when it comes to navigating the streaming world. (Obligatory plug: TechCrunch has a podcast devoted to that very proposition.)
“I think the time is unique,” Lane said. “The amount of content that’s out there makes it such a big challenge.”
He recalled surveying potential users at the beginning of the year and having them say, “Let me show you this notes section of my phone with 60 titles and no idea where to watch them [and] no one to tell me, ‘Dude, that was horrible’ or ‘That was really great.’ ”
Image Credits: Bingie
So with Bingie, you can search for different shows and movies, then share a recommendation link with a friend and start a chat about that specific title, with a direct link to wherever people can stream that title. And if your friend isn’t on Bingie already, the app allows you to send them a link via SMS.
The Bingie team created the app (launching today, and currently iOS-only) with digital agency Wonderful Collective, and Wonderful’s Matt Knox is a co-founder of the startup. He described the startup’s approach to content discovery as “the human algorithm,” where you’re getting recommendations from people you care about, rather than relying on Netflix’s technology.
Lane added that his hope is to make Bingie the home for all your conversations and arguments about this content.
“There’s no politics, there are no pictures of food,” he said. “Here, it’s all about sharing this really, really fun content that’s out there in TV shows and movies.”
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LaunchNotes, a startup founded by the team behind Statuspage (which Atlassian later acquired) and the former head of marketing for Jira, today announced that it has raised a $1.8 million seed round co-led by Cowboy Ventures and Bull City Ventures. In addition, Tim Chen (general partner, Essence Ventures), Eric Wittman (chief growth officer, JLL Technologies), Kamakshi Sivaramakrishnan (VP Product, LinkedIn), Scot Wingo (co-founder and CEO, Spiffy), Lin-Hua Wu (chief communications officer, Dropbox) and Steve Klein (co-founder, Statuspage) are participating in this round.
The general idea behind LaunchNotes is to help businesses communicate their software updates to internal and external customers, something that has become increasingly important as the speed of software developments — and launches — has increased.
In addition to announcing the new funding round, LaunchNotes also today said that it will revamp its free tier to include the ability to communicate updates externally through public embeds as well. Previously, users needed to be on a paid plan to do so. The team also now allows businesses to customize the look and feel of these public streams more and it did away with subscriber limits.
“The reason we’re doing this is largely because [ … ] our long-term goal is to drive this shift in how release communications is done,” LaunchNotes co-founder Jake Brereton told me. “And the easiest way we can do that and get as many teams on board as possible is to lower the barrier to entry. Right now, that barrier to entry is asking users to pay for it.”
As Brereton told me, the company gained about 100 active users since it launched three months ago.
“I think, more than anything, our original thesis has been validated much more than I expected,” co-founder and CEO Tyler Davis added. “This problem really does scale with team size and in a very linear way and the interest that we’ve had has largely been on the much larger, enterprise team side. It’s just become very clear that that specific problem — while it is an issue for smaller teams — is much more of a critical problem as you grow and as you scale out into multiple teams and multiple business units.”
It’s maybe no surprise then that many of the next items on the team’s roadmap include features that large companies would want from a tool like this, including integrations with issue trackers, starting with Jira, single sign-on solutions and better team management tools.
“With that initial cohort being on the larger team size and more toward enterprise, issue tracker integration is a natural first step into our integrations platform, because a lot of change status currently lives in all these different tools and all these different processes and LaunchNotes is kind of the layer on top of that,” explained co-founder Tony Ramirez. “There are other integrations with things like feature flagging systems or git tools, where we want LaunchNotes to be the one place where people can go. And for these larger teams, that pain is more acute.”
The fact that LaunchNotes is essentially trying to create a system of record for product teams was also part of what attracted Cowboy Ventures founder Aileen Lee to the company.
“One of the things that I thought was kind of exciting is that this is potentially a new system of record for product people to use that kind of lives in different places right now — you might have some of it in Jira and some in Trello, or Asana, and some of that in Sheets and some of it in Airtable or Slack,” she said. She also believes that LaunchNotes will make a useful tool when bringing on new team members or handing off a product to another developer.
She also noted that the founding team, which she believes has the ideal background for building this product, was quite upfront about the fact that it needs to bring more diversity to the company. “They recognized, even in the first meeting, ‘Hey, we understand we’re three guys, and it’s really important to us to actually build out [diversity] on our cap table and in our investing team, but then also in all of our future hires so that we are setting our company up to be able to attract all kinds of people,” she said.
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