Enterprise

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GoDadddy CTO and cloud VP heads to Google

Screen Shot 2016-04-16 at 11.34.35 AM GoDaddy’s chief technology officer — amid a time when the company is expanding its cloud-computing operations — is departing, according to a regulatory filing. Elissa Murphy will be leaving the company later in May. Her departure comes as GoDaddy has begun building out cloud infrastructure, helping it evolve from a simple hosting service to something more robust. These kinds… Read More

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Making sense of enterprise security

enterprise-security Until recently, I knew nothing about enterprise security beyond some of the more widely-publicized breaches in the United States. That said, after spending most of 2016 immersed in the space, I’ve come to appreciate just how challenging and broad an issue security has become to enterprises. I’ve also come to believe that our best hope for solving security is by understanding… Read More

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Mitel buys Polycom for $1.96B in enterprise communications consolidation play

earth, connected, flight patterns As more enterprises move their communications services over to IP networks and cloud-based services, we’re seeing an increasing amount of consolidation as the businesses that serve them continue to grow to provide end-to-end services — and to shore up against smaller, newer and less expensive offerings from the likes of Slack, Skype, Google Hangouts and more. Today comes that… Read More

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Bots may be cool, but DigitalGenius thinks it found a better way

Call center in action. Bots seem to be all the rage this week, thanks to the release of Facebook’s Messenger Bot program at F8, but not everyone sees bots as the way to keep up with the customer service glut. DigitalGenius, a former TechCrunch Disrupt Battlefield finalist, thinks there’s a better way using artificial intelligence and machine learning. The company released an entirely new product this… Read More

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Threaded messaging is coming to Slack

slackdroid_2x In an interview with Walt Mossberg, Slack CEO Stewart Butterfield said threaded messaging — perhaps one of the service’s most important missing components — is finally coming. Butterfield told Mossberg that Slack had been using threading internally for months while testing what the best version of the tool would be for the service, which will hopefully come out in the… Read More

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Salesforce and Zendesk want to help brands manage Facebook Messenger traffic

Blurred image of customer service people working at computers. No sooner had Facebook announced it was opening up Messenger for developers to build bots, when two players with an eye on sales and service in the enterprise — Salesforce and Zendesk — announced new products to manage Messenger traffic on their respective platforms.
Salesforce announced Salesforce Messenger, a way for customers to communicate directly with brands through the… Read More

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Zuora update lets customers mix and match revenue models

Sign on market offering subscriptions for organic vegetables. Zuora has always been a bit ahead of the curve when it comes to the subscription economy. Company founder Tien Tzuo recognized something in 2008 when he left a comfortable job at Salesforce to launch a new company. The world was about to change dramatically with a huge influx of cloud services, and it needed a platform for tracking the new way companies recognized revenue. Until the advent… Read More

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New Box product will let you choose storage from IBM and AWS

Business holding cloud apps over globe background. For several years, Box CEO Aaron Levie has been trying to get people to understand his company is not in the storage business. To drive that point home Box announced Box Zones today, a product that lets customers choose a storage component from another vendor, enabling customers to store files in-country when their privacy laws require it. Box is actually announcing the product today,… Read More

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DataStax adds graph databases to enterprise Cassandra product set

Social network graph coming off a tablet. When DataStax acquired Aurelius, a graph database startup last year, it was clear it wanted to add graph database functionality to its DataStax Enterprise product, and today it achieved that goal when it announced the release of DataStax Enterprise Graph. The new enterprise graph product has been fully integrated into the DataStax Enterprise product set, giving customers an integrated… Read More

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