1107 McDonough Place, McDonough, GA 30253 Mon–Fri 10 AM–5 PM
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April 12, 2016

Salesforce and Zendesk want to help brands manage Facebook Messenger traffic

Blurred image of customer service people working at computers. No sooner had Facebook announced it was opening up Messenger for developers to build bots, when two players with an eye on sales and service in the enterprise — Salesforce and Zendesk — announced new products to manage Messenger traffic on their respective platforms.
Salesforce announced Salesforce Messenger, a way for customers to communicate directly with brands through the… Read More

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