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Zendesk expands beyond the help desk

Customer service rep on phone. Zendesk has always been known as a customer service cloud application, and while its focus remains on the customer, it is attempting to expand the mission using data to drive communication and understanding about the customer. The company wants to make sure that everyone involved has the whole picture of the customer experience and hopes to provide assistance whenever and wherever people… Read More

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Alluxio launches its memory-centric storage system for big data workloads

BIERE, GERMANY - JULY 01: Close-up of cables and LED lights in the new data center of T-Systems, a subsidiary of Deutsche Telekom AG on July 01, 2014, in Biere, Germany. T-Systems is the largest German and one of the largest European IT services companies. (Photo by Thomas Trutschel/Photothek via Getty Images) Alluxio, formerly known as Tachyon, raised a $7.5 million Series A round led by Andreessen Horowitz earlier this year. Today, the company is launching the first commercial product based on its open source memory-centric distributed storage platform out of beta. The problem Alluxio aims to solve is that while most businesses now create massive amounts of data, they often store them in a… Read More

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IrisVR raises $8M to bring virtual reality to architecture and design

IrisVR New York City startup IrisVR is announcing that it has raised $8 million in Series A funding. The company has built virtual reality tools for the architecture and design industries. Iris Prospect allows customers to take their 3D plans and blueprints and turn them into VR experiences viewable on devices like Oculus Rift, HTC Vive, GearVR and Cardboard. Iris Scope, meanwhile, converts… Read More

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Companies expect IP theft to rise in the next year, according to a new survey from Deloitte

IPtheft Intellectual property theft may not be discussed as much as data breaches that see customers’ credit card and other personally identifiable information stolen by hackers. But online theft of IP is a growing concern in tech, according to a new survey by Deloitte, Cyberattackers and Your Intellectual Property. That concern is even higher within the automotive industry, where 64% think it… Read More

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Dataiku grabs $14 million for its collaborative data science platform

office-381228_1920 French startup Dataiku has been profitable for the past three years. But the company wants to go further and is raising a $14 million Series A round led by FirstMark Capital with all existing investors also investing.
Dataiku helps data scientists and data analysts manage huge sets of data to get some insights about what’s happening with their customers, suppliers, transactions and more. Read More

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HYPR raises $3 million to keep hackers from getting their hands on your fingerprints

Fingerprint If your account gets hacked these days, the first thing you’ll do typically is reset your password, maybe beef up your security settings, and proceed to use the account or app again. But what if hackers get their hands on your fingerprint, iris or other biometric data? You can’t just change your fingerprints or eyes on a whim. That’s where a New York City startup called… Read More

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Slack’s rapid growth slows as it hits 1.25M paying work chatters

slack-dau-paid-oct16 Slack is still growing fast, about 33% in daily users and paid seats in the last 5 months. But not as fast as before, when it saw 50% DAU growth and 63% paid seat growth in the 5.5 months from December 15th to May 25th. This aligns with rumors TechCrunch has heard about a slight dip in customer retention at Slack, as the casual, GIF-filled workplace chat app can get noisy and distracting… Read More

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TravelBank launches expense account app that pays you for underspending

travelbank Employees waste tons of money through expense accounts because there’s no incentive to book flights early, stay at a modest hotel, or dine on the cheap. But a new startup called TravelBank can predict what employees should be spending on trips, help them file their expenses, and even give them cash rewards if they come in under budget. TravelBank has raised a $10 million Series A round… Read More

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HigherMe raises $1.5M to help businesses hire hourly workers

behind the counter Hiring startup HigherMe is announcing that it has raised $1.5 million in seed funding. It’s also brought on some big names as customers, including Dunkin Donuts, Panera Bread — and most recently, fast food chain White Castle. Co-founder and CEO Rob Hunter (a past owner of multiple Marble Slab Creamery locations) has said that when employers hire hourly workers, location,… Read More

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