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Salesforce Commerce Cloud updates keep us shopping with AI-fueled APIs

As people increasingly use their mobile phones and other devices to shop, it has become imperative for vendors to improve the shopping experience, making it as simple as possible, given the small footprint. One way to do that is using artificial intelligence. Today, Salesforce announced some AI-enhanced APIs designed to keep us engaged as shoppers.

For starters, the company wants to keep you shopping. That means providing an intelligent recommendation engine. If you searched for a particular jacket, you might like these similar styles, or this scarf and gloves. That’s fairly basic as shopping experiences go, but Salesforce didn’t stop there. It’s letting developers embed this ability to recommend products in any app, whether that’s maps, social or mobile.

That means shopping recommendations could pop up anywhere developers think it makes sense, like on your maps app. Whether consumers see this as a positive thing, Salesforce says when you add intelligence to the shopping experience, it increases sales anywhere from 7-16 percent, so however you feel about it, it seems to be working.

The company also wants to make it simple to shop. Instead of entering a multi-faceted search, as has been the traditional way of shopping in the past — footwear, men’s, sneakers, red — you can take a picture of a sneaker (or anything you like) and the visual search algorithm should recognize it and make recommendations based on that picture. It reduces data entry for users, which is typically a pain on the mobile device, even if it has been simplified by checkboxes.

Salesforce has also made inventory availability as a service, allowing shoppers to know exactly where the item they want is available in the world. If they want to pick up in-store that day, it shows where the store is on a map and could even embed that into your ridesharing app to indicate exactly where you want to go. The idea is to create this seamless experience between consumer desire and purchase.

Finally, Salesforce has added some goodies to make developers happy, too, including the ability to browse the Salesforce API library and find the ones that make the most sense for what they are creating. This includes code snippets to get started. It may not seem like a big deal, but as companies the size of Salesforce increase their API capabilities (especially with the MuleSoft acquisition), it’s harder to know what’s available. The company has also created a sandboxing capability to let developers experiment and build capabilities with these APIs in a safe way.

The basis of Commerce Cloud is Demandware, the company Salesforce acquired two years ago for $2.8 billion. Salesforce’s intelligence platform is called Einstein. In spite of its attempt to personify the technology, it’s really about bringing artificial intelligence across the Salesforce platform of products, as it has with today’s API announcements.

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Goldman Sachs leads $8M round in cybersecurity skills platform Immersive Labs

Immersive Labs, a cybersecurity skills platform founded by former GCHQ researcher James Hadley, has raised $8 million in Series A funding. Leading the round is Goldman Sachs, with participation from a number of unnamed private investors.

Operating in the cybersecurity training space, Immersive Labs helps enterprise IT and other cybersecurity teams acquire the latest security skills by combining up to date threat data with what is described as “gamified” learning. This sees the startup use real-time feeds of the latest attack techniques, hacker psychology and technological vulnerabilities to quickly create “cyber war games” for IT and security teams to learn from.

The idea is that the platform can up-skill people within hours of a threat emerging, in addition to being used more generally to help identify and remedy less immediate weaknesses in a company’s cybersecurity team.

“First, there is a big picture problem that the world is crying out for cybersecurity talent and is currently struggling to fill that gap,” Immersive Labs founder and CEO James Hadley tells me. “Secondly, the way that cyber skills are being taught is massively obsolete and puts the companies they work for at risk. On many occasions, what is taught is out of date before people leave the classroom.”

The inspiration for Immersive Labs was born out of Hadley’s experience running a summer school at GCHQ. It was while running the course that he came to the realisation that “passive classroom-based learning doesn’t suit the people, or pace, of cybersecurity.”

“Not only does the content date quickly, but the lack of challenge is just not enough for the curious and creative minds required to be good in cyber. You can’t dictate, they have to teach themselves through exploration,” he says.

“We let technical and security teams learn cyber skills like an attacker, allowing them to keep pace by combining breaking threat data with short browser-based war games. This takes the form of a series of stories that encourage people to research, analyse and build their own attacks and solutions. Whilst doing this, they learn in a fun and compelling way.”

To that end, Immersive Labs says its Series A funding will be used to grow its offering for enterprise IT and cybersecurity teams. This will include investing in headcount and infrastructure to develop the platform further, and to support the company’s go-to-market strategy. Current clients include global corporates with complex cybersecurity needs, such as BAE Systems, Sophos and Grant Thornton.

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Testing times for second wave scooter startups

Investors are still pouring millions into scooter startups, albeit sometimes at flat valuations. At the same time a little cash is flowing the other way, in cases where cities have realized the importance of prioritizing the needs of the local environment and its citizens, over and above the ambitions of VCs for a swift and lucrative exit.

Scooter startups affected by such regulatory bumps in the road are, unsurprisingly, rather less keen to shout about this sort of policy friction and the negative cash and ride flow it generates.

In one recent incident in Spain, in the Catalan capital of Barcelona, El Pais reported that the town hall fined a local scooter startup, called Reby, for contravening urban mobility rules.

The startup is so new it doesn’t even have scooters available for public hire yet. But it’s already had some of its ‘test’ rides removed by police and been fined for breaking scooter sharing rules.

If it was hoping to copy-paste from an Uber 1.0 playbook, things aren’t looking good for Reby. (Indeed, that’s a very tatty manual in most places these days.)

Spain’s capital city Madrid also forced a temporary suspension on scooter sharing startups recently, as we reported last month, after changes to mobility laws that tighten the screw on scooter sharing — requiring already operational startups to tweak how their rides operate in order to come into compliance.

While Madrid authorities haven’t banned scooter sharing entirely, they have imposed more limits on where and how they can be used, thereby injecting fresh friction into the business model.

But compared to Barcelona that’s actually a free ride. Things aren’t so much bumpy as roadblocked entirely for scooter sharing in the latter city where regulations adopted by Barcelona town hall in 2017 essentially ban the on-demand scooter model, at least as startups prefer to operate it.

These rules require companies that wanting to offer scooters for hire must provide a guide with the ride (one guide per maximum two people), as well as a helmet. They must also verify that the person to whom the vehicle is hired has the ability to ride it properly.

Rides might scale if you’re able to litter enough cheap and easy scooters all over the urban place but a (human) guide per two rides definitely does not.

Yet, as we’ve written before, there’s no shortage of patinetes electronics weaving around Barcelona’s often narrow and crowded streets. Most of these are locally owned though. And the town hall appears to prefer it that way. After all, people who own high tech scooters aren’t usually in a rush to ditch them in stupid places.

In its 2017 by-law regulating various personal mobility vehicles (PMVs) — including, but not limited to, two-wheeled electric scooters — the city council said it wanted to foster safer and sustainable usage of scooters and other PMVs, pointing to “the growing presence of this new mobility which is taking up more and more road space”.

“Barcelona City Council is committed to a sustainable city mobility model which gives priority to journeys on foot, by bicycle or on public transport,” it added, setting out what it dubbed a “pioneering regulation” that forbids e-scooter use on pavements; imposes various speed restrictions; and gives priority to pedestrians at all times.

Scooters can also only be parked in authorized parking places, with the council emphasizing: “It is forbidden to tie them to trees, traffic lights, benches or other items of urban furniture when this could affect their use or intended purpose; in front of loading or unloading zones, or in places reserved for other users, such as persons with reduced mobility; in service areas or where parking is prohibited, such as emergency exits, hospitals, clinics or health centres, Bicing [the local city bike hire scheme] zones and on pavements where this might block the path of pedestrians.”

There’s more though: The regulation also targets scooter sharing startups seeking to exploit PMVs as a commercial opportunity — with “special conditions for economic activities”.

These include the aforementioned guide, helmet and minimum skill level rule. There’s also a registration scheme for PMVs being used for economic activity which allows city police to scan a QR code that must be displayed on the ride to check it conforms to the regulation’s technical requirements. How’s that for a smart use of tech?

“There may be specific restrictions in specific areas and districts where there is a lot of pressure from these kinds of vehicles or they pose a specific problem,” the council also warns, giving itself further leeway to control PMVs and ensure they don’t become a concentrated nuisance.

Despite what are clear, strict and freshly imposed controls on scooter sharing, that hasn’t stopped a couple of smaller European startups from trying their luck at getting rentable rubber on Catalan carrers anywayperhaps encouraged by demonstrable local appetite to scoot (that and the lack of any big Birds).

The opportunity probably looks tantalizing; a dense urban environment that’s also a tourist hotspot with clement weather, lots of two-wheel-loving locals and a small but vibrant tech scene.

In Reby’s case, the very early stage Catalan startup, whose co-founders’ LinkedIn profiles suggests the business was founded last July, has a website and not much else at this point, aside from its ambitions to follow in the wheeltracks of Bird, Lime et al.

Nonetheless it has racked up fines worth €5,300 (just over $6,000), according to town hall sources, after being deemed to have breached the city’s PMV rules.

Reby had put out up to a hundred scooters in Barcelona for ten days, according to El Pais, padlocking them to bike anchors (with a digital password for unchaining delivered via app) — presumably in the hopes of locating a grey area in the regulation and unlocking the pile em’ high, rent em’ cheap dockless on-demand scooter model that’s disrupted cities elsewhere.

But the Ayuntamiento de Barcelona was unimpressed. Its new by-law brought in a penalty system with fines of up to €100 for minor infringements, up to €200 for serious infringements and up to €500 for very serious infringements. (We understand Reby received 53 sanctions for minor infringements — costing €100 apiece).

Penalties are levied per infringement, so essentially per scooter deployed on the street. And while a few thousand euros might not sound that much of a big deal, the more scooters you scatter the higher the fine scales. And of course that’s not the kind of scaling these startups are scooting for.

We asked Reby for its version of events but it didn’t want to talk about it. A spokesman told us it’s still very early days for the business, adding: “We are a very small team and haven’t launched yet officially. We are doing some tests in Barcelona.”

A more established European scooter startup, Berlin-based Wind, has also clashed with city hall. El Pais reports it had around 100 scooters seized by police last August, also after abortively trying to put them on the streets for hire.

Town hall sources told us that, in Wind’s case, the company’s rides were removed immediately by police, not even lasting a day — so there wasn’t even the chance for a fine to be issued. (We contacted Wind for comment on the incident but it did not respond.)

The bottom line is legislative hurdles won’t simply vanish because startups wish it.

Where scooters are concerned city authorities aren’t dumb and can also move surprisingly fast. The dumping grounds some urban spaces have become after being flooded with unwanted dockless rides by overfunded startups chasing scale via max disruption (and minimum environmental sensitivity) certainly hasn’t gone unnoticed.

At the same time, keeping streets flowing, uncluttered and safe is the bread and butter business of city councils — naturally pushing PMVs up the regulatory agenda.

You also don’t have to look far for tragic stories vis-a-vis scooters. Last summer a 90-year-old pedestrian was killed in a suburb of Barcelona after she was hit by two men riding an electric scooter. In another incident in a nearby town a 40-year-old scooter rider also reportedly died after falling off her ride and being run over by a truck.

The risks of PMVs mingling with pedestrians and more powerful road vehicles are both clear and also not about to disappear. Not without radical action to expel most non-PMV vehicles from city centers to expand the safe (road) spaces where lower powered, lighter weight PMVs could operate. (And no major cities are proposing anything like that yet).

Add to that, in European cities like Barcelona, where there has already been major investment in public transport infrastructure, there’s a clear incentive to funnel residents along existing tracks, including by tightly controlling new and supplementary forms of micro-mobility.

If the Barcelona city council has one potential blind spot where urban mobility is concerned it’s air pollution. Like most dense urban centers the city often suffers terribly from this. And savvy scooter companies would do well to be pressing on that policy front.

But there’s little doubt that would-be fast-follower scooter clones have their work cut out to scale at all, let alone go the distance and get big enough to attract acquisitive attention from the category’s beefed up early movers.

Even then, for the Birds and Limes of the scooter world, multi-millions in funding may buy runway and the opportunity to scoot for international growth but policy roadblocks aren’t the kind of thing that money alone can shift.

Scooter startups need to sell cities on the potential civic benefits of their technology, by demonstrating how PMVs could replace dirtier alternatives that are already clogging roads and having a deleterious impact on urban air quality, as part of a modern and accessible mobility mix.

But that kind of lobbying, while undoubtedly benefiting from local connections, takes money and time. So there’s no shortage of challenge and complexity in the road ahead for scooter startups, even as — as we wrote last month — the investment opportunity is shrinking, with investors having now placed their big bets.

In some cities, scooter ownership also appears to be growing in popularity which will also eat into any sharing opportunities.

One regional investor from an early stage Madrid-based fund that we spoke to about scooters had no qualms at having passed over the space. “We’ve looked at various companies in the space and in Spain but we’re not very attracted by the market given our fund size, competition and regulation question marks,” KFund‘s Jamie Novoa told us.

So those entrepreneurs still dreaming of fast following the likes of Bird, Lime and Spin may find the race they were hoping to join is already over and park gates being padlocked shut.

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Startups Weekly: Will Trump ruin the unicorn IPOs of our dreams?

The government shutdown entered its 21st day on Friday, upping concerns of potentially long-lasting impacts on the U.S. stock market. Private market investors around the country applauded when Uber finally filed documents with the SEC to go public. Others were giddy to hear Lyft, Pinterest, Postmates and Slack (via a direct listing, according to the latest reports) were likely to IPO in 2019, too.

Unfortunately, floats that seemed imminent may not actually surface until the second half of 2019 — that is unless President Donald Trump and other political leaders are able to reach an agreement on the federal budget ASAP.  This week, we explored the government’s shutdown’s connection to tech IPOs, recounted the demise of a well-funded AR project and introduced readers to an AI-enabled self-checkout shopping cart.

1. Postmates gets pre-IPO cash

The company, an early entrant to the billion-dollar food delivery wars, raised what will likely be its last round of private capital. The $100 million cash infusion was led by BlackRock and valued Postmates at $1.85 billion, up from the $1.2 billion valuation it garnered with its unicorn round in 2018.

2. Uber’s IPO may not be as eye-popping as we expected

To be fair, I don’t think many of us really believed the ride-hailing giant could debut with a $120 billion initial market cap. And can speculate on Uber’s valuation for days (the latest reports estimate a $90 billion IPO), but ultimately Wall Street will determine just how high Uber will fly. For now, all we can do is sit and wait for the company to relinquish its S-1 to the masses.

3. Deal of the week

N26, a German fintech startup, raised $300 million in a round led by Insight Venture Partners at a $2.7 billion valuation. TechCrunch’s Romain Dillet spoke with co-founder and CEO Valentin Stalf about the company’s global investors, financials and what the future holds for N26.

4. On the market

Bird is in the process of raising an additional $300 million on a flat pre-money valuation of $2 billion. The e-scooter startup has already raised a ton of capital in a very short time and a fresh financing would come at a time when many investors are losing faith in scooter startups’ claims to be the solution to the problem of last-mile transportation, as companies in the space display poor unit economics, faulty batteries and a general air of undependability. Plus, Aurora, the developer of a full-stack self-driving software system for automobile manufacturers, is raising at least $500 million in equity funding at more than a $2 billion valuation in a round expected to be led by new investor Sequoia Capital.


Here’s your weekly reminder to send me tips, suggestions and more to kate.clark@techcrunch.com or @KateClarkTweets


5. A unicorn’s deal downsizes

WeWork, a co-working giant backed with billions, had planned on securing a $16 billion investment from existing backer SoftBank . Well, that’s not exactly what happened. And, oh yeah, they rebranded.

6. A startup collapses

After 20 long years, augmented reality glasses pioneer ODG has been left with just a skeleton crew after acquisition deals from Facebook and Magic Leap fell through. Here’s a story of a startup with $58 million in venture capital backing that failed to deliver on its promises.

7. Data point

Seed activity for U.S. startups has declined for the fourth straight year, as median deal sizes increased at every stage of venture capital.

Key takeaways:
1. Seed activity for U.S. startups declined for the fourth straight year
2. Median U.S. seed deal was the highest on record in Q4 at $2.1M
3. Seed activity as a % of deals shrunk to 25%
4. Companies securing seed deals are older than ever https://t.co/exr8DRQRAF

— Kate Clark (@KateClarkTweets) January 9, 2019

8. Meanwhile, in startup land…

This week edtech startup Emeritus, a U.S.-Indian company that partners with universities to offer digital courses, landed a $40 million Series C round led by Sequoia India. Badi, which uses an algorithm to help millennials find roommates, brought in a $30 million Series B led by Goodwater Capital. And Mr Jeff, an on-demand laundry service startup, bagged a $12 million Series A.

9. Finally, Meet Caper, the AI self-checkout shopping cart

The startup, which makes a shopping cart with a built-in barcode scanner and credit card swiper, has revealed a total of $3 million, including a $2.15 million seed round led by First Round Capital .

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Spotify’s increased focus on podcasts in 2019 includes selling its own ads

Having established itself as a top streaming service with now more than 200 million users, Spotify this year is preparing to focus more of its attention on podcasts. The company plans bring its personalization technology to podcasts in order to make better recommendations, update its app’s interface so people can access podcasts more easily and broker more exclusives with podcast creators. It’s also getting into the business of selling ads within podcasts as a means of generating revenue from this increasingly popular form of audio programming.

In fact, Spotify has already begun to dabble in podcast ad sales, ahead of this larger push.

Spotify, we’ve learned, has been selling its own advertisements in its original podcasts since mid-2018 year, including in programs like Spotify Original “Amy Schumer Presents: 3 Girls, 1 Keith,” “The Joe Budden Podcast,” “Dissect,” “Showstopper” and others. With more exclusives planned for the year ahead, the portion of Spotify’s ad business focused on podcasts will also grow.

The company appears to be taking a different approach to working with podcasters than it does with working with music artists.

Today, Spotify gives artists tools that help share their work and be discovered — it invested in distribution platform DistroKid, for example, and now lets artists submit tracks for playlist consideration. With podcasters, however, Spotify wants to either bring their voices in-house, or at least exclusively license their content.

“Over the last year, we become very focused on building out a great podcast universe,” said head of Spotify Studios Courtney Holt, speaking at the Consumer Electronics Show (CES) in Las Vegas this week. “The first step was to make sure that we’ve got the world’s best podcasts on Spotify, and integrated the experience into the service in a way that allowed people to build habits and behavior there,” he said.

“What we started to see is that the types of podcasts that really were working on Spotify were ones where they were really authentic voices… so we just decided to invest more in those types of voices,” Holt added.

Spotify’s collection of originals has been steadily growing over the past year. Last August, for example, Spotify nabbed an exclusive deal with the “Joe Budden” podcast, which is aimed at hip-hop and rap culture fans, and launched its first branded podcast, “Ebb & Flow,” focused on hip-hop and R&B. Its full original lineup today also includes “Dissect,” Amy Schumer’s “3 Girls, 1 Keith,” “Mogul,” “The Rewind with Guy Raz,” “Showstopper,” “Unpacked,” “Crimetown” (its first season was wide, the second season is exclusive to Spotify), “UnderCover” and “El Chapo: El Jefe y su Juicio.”

At CES, Spotify announced the addition of one more — journalist Jemele Hill is coming to Spotify with an exclusive podcast called “Unbothered,” which will feature high-profile guests in sports, music, politics, culture and more.

In growing its collection of originals, the company found that podcasters who joined Spotify exclusively were actually able to grow their audience, despite leaving other distribution platforms.

For example, the Joe Budden podcast had its highest streaming day ever after joining Spotify.

This has led Spotify to believe that influencers in the podcast community will be able to bring their community with them when they become a Spotify exclusive, and then further grow their listener base by tapping into Spotify’s larger music user base and, soon, an improved recommendation system.

There are other perks for Spotify, too — when users come to Spotify and begin to listen to podcasts, they often then spend more time engaged with the app, it found.

“People who consume podcasts on Spotify are consuming more of Spotify — including music,” said Holt. “So we found that in increasing our [podcast] catalog and spending more time to make the user experience better, it wasn’t taking away from music, it was enhancing the overall time spent on the platform,” he noted.

While chasing exclusive deals to bring more original podcasts to Spotify will be a big initiative this year, Spotify will continue to offer its recently launched podcasts submission feature to everyone else.

With this sort of basic infrastructure in place, Spotify now wants to help users discover new podcasts and improve the listening experience.

One aspect of this will involve pointing listeners to other podcast content they may like.

For instance, Spotify could point Joe Budden fans to other podcasts about hip-hop and rap. It will also leverage its multi-year partnership with Samsung to allow listeners to pick up where they left off in an episode as they move between different devices. And it will turn its personalization and recommendation technology to podcasts — including the ads in the podcasts themselves.

“Think about what we’ve done around music — the more understanding you have around the music you stream, the more we can personalize the ad experience. Now we can take that to podcasts,” said Brian Benedik, VP and Global Head of Advertising Sales at Spotify, when asked about the potential for Spotify selling ads in podcasts.

The company has been testing the waters with its own podcast ad sales since mid 2018, Benedik said. The sales are handled in-house by Spotify’s ad sales team for the time being.

Benedik had also appeared on a panel this week at CES, where he talked about the value of contextual advertising — meaning, ads that can be personalized to the user based on factors like mood, behavior and moments. This data could be appealing to podcast advertisers, as well.

But to scale its efforts around podcast ads, Spotify will need to invest in digital ad insertion technology. We’re hearing that Spotify is currently deciding whether that’s something it wants to build in-house or acquire outright.

Spotify’s rival Pandora went the latter route. It closed on the acquisition of adtech company Adswizz in May 2018, then introduced capabilities for shorter, more personalized ads in August. By November, Pandora announced it was bringing its Genome technology to podcasts, which allowed for a recommendation system.

Now Spotify aims to catch up.

The addition of podcasts has reoriented Spotify’s focus as a company, Holt said.

“We’re an audio company. We’re trying to be the world’s best audio service,” he told the audience at CES. “It’s a pure play for us. We’re seeing increased engagement; there’s great commercial opportunities from podcasting that we’ve never seen on the platform… and, obviously, exclusives are to give us something that makes the platform truly unique — to have people come to Spotify for something you can’t get anywhere else is the sort of cherry on top of that entire strategy,” Holt said.

Image credits: Spotify

CES 2019 coverage - TechCrunch

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Scooter startup Bird tried to silence a journalist. It did not go well.

Cory Doctorow doesn’t like censorship. He especially doesn’t like his own work being censored.

Anyone who knows Doctorow knows his popular tech and culture blog, Boing Boing, and anyone who reads Boing Boing knows Doctorow and his cohort of bloggers. The part-blogger, part special advisor at the online rights group Electronic Frontier Foundation has written for years on topics of technology, hacking, security research, online digital rights and censorship and its intersection with free speech and expression.

Yet, this week it looked like his own free speech and expression could have been under threat.

Doctorow revealed in a blog post on Friday that scooter startup Bird sent him a legal threat, accusing him of copyright infringement and that his blog post encourages “illegal conduct.”

In its letter to Doctorow, Bird demanded that he “immediately take[s] down this offensive blog.”

Doctorow declined, published the legal threat and fired back with a rebuttal letter from the EFF accusing the scooter startup of making “baseless legal threats” in an attempt to “suppress coverage that it dislikes.”

The whole debacle started after Doctorow wrote about how Bird’s many abandoned scooters can be easily converted into a “personal scooter” by swapping out its innards with a plug-and-play converter kit. Citing an initial write-up by Hackaday, these scooters can have “all recovery and payment components permanently disabled” using the converter kit, available for purchase from China on eBay for about $30.

In fact, Doctorow’s blog post was only two paragraphs long and, though didn’t link to the eBay listing directly, did cite the hacker who wrote about it in the first place — bringing interesting things to the masses in bite-size form in true Boing Boing fashion.

Bird didn’t like this much, and senior counsel Linda Kwak sent the letter — which the EFF published today — claiming that Doctorow’s blog post was “promoting the sale/use of an illegal product that is solely designed to circumvent the copyright protections of Bird’s proprietary technology, as described in greater detail below, as well as promoting illegal activity in general by encouraging the vandalism and misappropriation of Bird property.” The letter also falsely stated that Doctorow’s blog post “provides links to a website where such Infringing Product may be purchased,” given that the post at no point links to the purchasable eBay converter kit.

EFF senior attorney Kit Walsh fired back. “Our client has no obligation to, and will not, comply with your request to remove the article,” she wrote. “Bird may not be pleased that the technology exists to modify the scooters that it deploys, but it should not make baseless legal threats to silence reporting on that technology.”

The three-page rebuttal says Bird used incorrectly cited legal statutes to substantiate its demands for Boing Boing to pull down the blog post. The letter added that unplugging and discarding a motherboard containing unwanted code within the scooter isn’t an act of circumventing as it doesn’t bypass or modify Bird’s code — which copyright law says is illegal.

As Doctorow himself put it in his blog post Friday: “If motherboard swaps were circumvention, then selling someone a screwdriver could be an offense punishable by a five year prison sentence and a $500,000 fine.”

In an email to TechCrunch, Doctorow said that legal threats “are no fun.”

AUSTIN, TX – MARCH 10: Journalist Cory Doctorow speaks onstage at “Snowden 2.0: A Field Report from the NSA Archives” during the 2014 SXSW Music, Film + Interactive Festival at Austin Convention Center on March 10, 2014 in Austin, Texas. (Photo by Travis P Ball/Getty Images for SXSW)

“We’re a small, shoestring operation, and even though this particular threat is one that we have very deep expertise on, it’s still chilling when a company with millions in the bank sends a threat — even a bogus one like this — to you,” he said.

The EFF’s response also said that Doctorow’s freedom of speech “does not in fact impinge on any of Bird’s rights,” adding that Bird should not send takedown notices to journalists using “meritless legal claims,” the letter said.

“So, in a sense, it doesn’t matter whether Bird is right or wrong when it claims that it’s illegal to convert a Bird scooter to a personal scooter,” said Walsh in a separate blog post. “Either way, Boing Boing was free to report on it,” she added.

What’s bizarre is why Bird targeted Doctorow and, apparently, nobody else — so far.

TechCrunch reached out to several people who wrote about and were involved with blog posts and write-ups about the Bird converter kit. Of those who responded, all said they had not received a legal demand from Bird.

We asked Bird why it sent the letter, and if this was a one-off letter or if Bird had sent similar legal demands to others. When reached, a Bird spokesperson did not comment on the record.

All too often, companies send legal threats and demands to try to silence work or findings that they find critical, often using misinterpreted, incorrect or vague legal statutes to get things pulled from the internet. Some companies have been more successful than others, despite an increase in awareness and bug bounties, and a general willingness to fix security issues before they inevitably become public.

Now Bird becomes the latest in a long list of companies that have threatened reporters or security researchers, alongside companies like drone maker DJI, which in 2017 threatened a security researcher trying to report a bug in good faith, and spam operator River City, which sued a security researcher who found the spammer’s exposed servers and a reporter who wrote about it. Most recently, password manager maker Keeper sued a security reporter claiming allegedly defamatory remarks over a security flaw in one of its products. The case was eventually dropped, but not before more than 50 experts, advocates and journalist (including this reporter) signed onto a letter calling for companies to stop using legal threats to stifle and silence security researchers.

That effort resulted in several companies — notably Dropbox and Tesla — to double down on their protection of security researchers by changing their vulnerability disclosure rules to promise that the companies will not seek to prosecute hackers acting in good-faith.

But some companies have bucked that trend and have taken a more hostile, aggressive — and regressive — approach to security researchers and reporters.

“Bird Scooters and other dockless transport are hugely controversial right now, thanks in large part to a ‘move-fast, break-things’ approach to regulation, and it’s not surprising that they would want to control the debate,” said Doctorow.

“But to my mind, this kind of bullying speaks volumes about the overall character of the company,” he said.

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WeWork gets into the food business, backing the superfood startup of big wave surfer Laird Hamilton

WeWork CEO Adam Neumann has been described as an avid surfer, one who has been known to grab his board and go, both in the Hamptons in Long Island, where he reportedly owns a home, as well as in Hawaii.

Maybe it’s no surprise, then, that WeWork is now also investing in a so-called superfood company that was created several years ago by big wave surf star Laird Hamilton, who Neumann was apparently surfing alongside just last week. In a video call with Neumann on Monday, a Fast Company reporter noted that Neumann is currently sporting a cast on one of his fingers, having broken it during the outing.

How much WeWork is investing in the startup, Laird Superfood, is not being disclosed, but according to the food company, the money will be used to fuel product development, acquisitions and to hire more employees. A press release that was published without fanfare earlier today also notes that Laird Superfood products will be made available to WeWork members and employees at select locations soon.

Some of those offerings are certainly interesting, including “performance mushrooms” that it says “harnesses the benefits” of Chaga, a fungus believed by some to stimulate the immune system; Cordyceps, another fungus that’s been used for kidney disorders and erectile dysfunction; and Lion’s Mane, yet another fungus believed by some to stimulate nerve growth in the brain.

The company suggests adding one teaspoon of the mushrooms each day to one’s coffee, tea or health shake.

Laird Superfood also sells beet- and turmeric-infused powdered coconut waters, “ultra-caffeinated” coffee and a variety of coffee creamers, including a mint-flavored creamer and a turmeric-flavored number.

It’s for a very specific consumer, in other words — presumably one who really likes turmeric, for example. Then again, what works for Laird Hamilton will undoubtedly work for a lot of people who’ve watched his decades-long career with amazement.

Hamilton seems to be selling what he actually ingests, too. As he told The Guardian last spring of his own diet: “I love espresso. You could give me five shots of espresso, a quarter stick of butter, a quarter stick of coconut oil and other fat, and I’ll drink that. I could go for five or six hours and not be hungry, because I’m burning fat.”

Organic food startups have been raising money left and right in recent years, including from traditional food companies, as well as from venture investors, who’ve poured billions of dollars into healthy snacks and drinks, with mixed results.

For WeWork’s part, the investment isn’t the first that has seemed somewhat far afield for the company. In one of its more surprising bets to date, WeWork invested in a maker of wave pools in 2016. The size of that funding was also undisclosed.

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Improbable urges Unity to unsuspend their license, rectify ‘farcical’ situation for developers

Improbable may be pissed at Unity, but they still want them back.

In a blog post titled “A final statement on SpatialOS and Unity,” the team at the cloud gaming startup aimed to tell their side of the story and implored Unity to “clarify their terms or unsuspend our licenses.”

Unity is a game engine that developers use to create, among other things, games. Improbable offers a cloud solution to developers that basically enables large multiplayer online gameplay by rendering the game worlds across multiple servers on its SpatialOS platform.

Yesterday, Improbable announced that Unity had terminated their game engine access and that developers that used SpatialOS were in danger of losing their work. Unity responded that live and in-development games were fine and that Improbable was in violation of their new terms of service and needed to negotiate a new partnership.

In the new blog post, Improbable doesn’t mince words, saying it “still has all its Unity license and access suspended. We cannot easily fix bugs, improve the service or really support our customers without being in a legal grey area. Anyone who has ever run a live game knows this is a farcical situation that puts games at risk.”

Last night, Improbable appeared to leverage their relation with rival engine-maker Epic Games to put the heat on Unity, creating a $25 million fund with the gaming giant to help developers move to “more open engines,” a pretty transparent knock on Unity.

Improbable now seems to be claiming that Unity basically changed the rules on them and was trying to bully them into a deal that none of their other partners have requested.

“We do not require any direct technical cooperation with an engine provider to offer our services – Crytek, Epic and all other providers clearly allow interoperability without commercial arrangement with cloud platforms. We have no formal technical arrangements there and have not required any with Unity for years.”

Losing Unity support is a huge blow to Improbable, which has raised $600 million largely on the promise that it can revolutionize online gaming, something that would prove difficult to do without one of the largest available game engines.

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Elon Musk shows off the assembled Starship test rocket

After weeks of teasing renderings and production photos, Elon Musk finally showed off the finished Starship test rocket last night.

Starship test flight rocket just finished assembly at the @SpaceX Texas launch site. This is an actual picture, not a rendering. pic.twitter.com/k1HkueoXaz

Elon Musk (@elonmusk) January 11, 2019

As you can well see, the Starship test rocket has a stainless steel skin, which had a few people scratching their heads. Steel is indeed quite durable, but weighs more than other materials used in rockets, like carbon fiber, aluminum and titanium. Musk argues, however, that stainless steel’s resistance to extreme temperature, especially heat, makes it a better fit for this type of rocket.

The Starship rocket, previously called the BFR, is an integral piece of the SpaceX road map. It’s meant to take the place of the Falcon and Falcon Heavy rockets as a primary launch vehicle, which means lots of re-entry (which means lots of heat).

This test model, currently at the Boca Chica, Texas launch site, is meant for suborbital VTOL tests, which will take place in March. The orbital version will be taller, with thicker skins, and a more smoothly curving nose section, with launches on the books for 2020.

SpaceX first Starship hopper under Texas Boca Chica Beach’s cloudy sky.@elonmusk #Starship #SpaceX pic.twitter.com/hVg5Ken7Vp

— Evelyn Janeidy Arevalo (@JaneidyEve) January 10, 2019

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Daily Crunch: Bing has a child porn problem

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here:

1. Microsoft Bing not only shows child pornography, it suggests it

A TechCrunch-commissioned report has found damning evidence on Microsoft’s search engine. Our findings show a massive failure on Microsoft’s part to adequately police its Bing search engine and to prevent its suggested searches and images from assisting pedophiles.

2. Unity pulls nuclear option on cloud gaming startup Improbable, terminating game engine license

Unity, the widely popular gaming engine, has pulled the rug out from underneath U.K.-based cloud gaming startup Improbable and revoked its license — effectively shutting them out from a top customer source. The conflict arose after Unity claimed Improbable broke the company’s Terms of Service and distributed Unity software on the cloud.

3. Improbable and Epic Games establish $25M fund to help devs move to ‘more open engines’ after Unity debacle

Just when you thought things were going south for Improbable the company inked a late-night deal with Unity competitor Epic Games to establish a fund geared toward open gaming engines. This begs the question of how Unity and Improbable’s relationship managed to sour so quickly after this public debacle.

4. The next phase of WeChat 

WeChat boasts more than 1 billion daily active users, but user growth is starting to hit a plateau. That’s been expected for some time, but it is forcing the Chinese juggernaut to build new features to generate more time spent on the app to maintain growth.

5. Bungie takes back its Destiny and departs from Activision 

The creator behind games like Halo and Destiny is splitting from its publisher Activision to go its own way. This is good news for gamers, as Bungie will no longer be under the strict deadlines of a big gaming studio that plagued the launch of Destiny and its sequel.

6. Another server security lapse at NASA exposed staff and project data

The leaking server was — ironically — a bug-reporting server, running the popular Jira bug triaging and tracking software. In NASA’s case, the software wasn’t properly configured, allowing anyone to access the server without a password.

7. Is Samsung getting serious about robotics? 

This week Samsung made a surprise announcement during its CES press conference and unveiled three new consumer and retail robots and a wearable exoskeleton. It was a pretty massive reveal, but the company’s look-but-don’t-touch approach raised far more questions than it answered.

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