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UK to toughen telecoms security controls to shrink 5G risks

Amid ongoing concerns about security risks posed by the involvement of Chinese tech giant Huawei in 5G supply, the U.K. government has published a review of the telecoms supply chain, which concludes that policy and regulation in enforcing network security needs to be significantly strengthened to address concerns.

However, it continues to hold off on setting an official position on whether to allow or ban Huawei from supplying the country’s next-gen networks — as the U.S. has been pressurizing its allies to do.

Giving a statement in parliament this afternoon, the U.K.’s digital minister, Jeremy Wright, said the government is releasing the conclusions of the report ahead of a decision on Huawei so that domestic carriers can prepare for the tougher standards it plans to bring in to apply to all their vendors.

“The Review has concluded that the current level of protections put in place by industry are unlikely to be adequate to address the identified security risks and deliver the desired security outcomes,” he said. “So, to improve cyber security risk management, policy and enforcement, the Review recommends the establishment of a new security framework for the UK telecoms sector. This will be a much stronger, security based regime than at present.

“The foundation for the framework will be a new set of Telecoms Security Requirements for telecoms operators, overseen by Ofcom and government. These new requirements will be underpinned by a robust legislative framework.”

Wright said the government plans to legislate “at the earliest opportunity” — to provide the regulator with stronger powers to to enforcement the incoming Telecoms Security Requirements, and to establish “stronger national security backstop powers for government.”

The review suggests the government is considering introducing GDPR-level penalties for carriers that fail to meet the strict security standards it will also be bringing in.

First policy response will be ‘soft’, common cybersecurity standards. Then regulations, with strict standards and #GDPR like fines. New powers allowing to compel telecoms to do something. And work to increase diversity. pic.twitter.com/nBLWneFUDK

— Lukasz Olejnik (@lukOlejnik) July 22, 2019

“Until the new legislation is put in place, government and Ofcom will work with all telecoms operators to secure adherence to the new requirements on a voluntary basis,” Wright told parliament today. “Operators will be required to subject vendors to rigorous oversight through procurement and contract management. This will involve operators requiring all their vendors to adhere to the new Telecoms Security Requirements.

“They will also be required to work closely with vendors, supported by government, to ensure effective assurance testing for equipment, systems and software, and to support ongoing verification arrangements.”

The review also calls for competition and diversity within the supply chain — which Wright said will be needed “if we are to drive innovation and reduce the risk of dependency on individual suppliers.”

The government will therefore pursue “a targeted diversification strategy, supporting the growth of new players in the parts of the network that pose security and resilience risks,” he added.

“We will promote policies that support new entrants and the growth of smaller firms,” he also said, sounding a call for security startups to turn their attention to 5G.

Government would “seek to attract trusted and established firms to the UK market,” he added — dubbing a “vibrant and diverse telecoms market” as both good for consumers and for national security.

“The Review I commissioned was not designed to deal only with one specific company and its conclusions have much wider application. And the need for them is urgent. The first 5G consumer services are launching this year,” he said. “The equally vital diversification of the supply chain will take time. We should get on with it.”

Last week two U.K. parliamentary committees espoused a view that there’s no technical reason to ban Huawei from all 5G supply — while recognizing there may be other considerations, such as geopolitics and human rights, which impact the decision.

The Intelligence and Security Committee also warned that what it dubbed the “unnecessarily protracted” delay in the government taking a decision about 5G suppliers is damaging U.K. relations abroad.

Despite being urged to get a move on the specific issue of Huawei, it’s notable that the government continues to hold off. Albeit, a new prime minister will be appointed later this week, after votes of Conservative Party members are counted — which may be contributing to ongoing delay.

“Since the US government’s announcement [on May 16, adding Huawei and 68 affiliates to its Entity List on national security grounds] we have sought clarity on the extent and implications but the position is not yet entirely clear. Until it is, we have concluded it would be wrong to make specific decisions in relation to Huawei,” Wright said, adding: “We will do so as soon as possible.”

In a press release accompanying the telecoms supply chain review the government said decisions would be taken about high risk vendors “in due course.”

Earlier this year a leak from a meeting of the U.K.’s National Security Council suggested the government was preparing to give an amber light to Huawei to continue supplying 5G — though limiting its participation to non-core portions of networks.

The Science & Technology Committee also recommended the government mandate the exclusion of Huawei from the core of 5G networks.

Wright’s statement appears to hint that that position remains the preferred one — barring a radical change of policy under a new PM — with, in addition to talk of encouraging diversity in the supply chain, the minister also flagging the review’s conclusion that there should be “additional controls on the presence in the supply chain of certain types of vendor which pose significantly greater security and resilience risks to UK telecoms.”

“Additional controls” doesn’t sound like a euphemism for an out-and-out ban.

In a statement responding to the review, Huawei expressed confidence that it’s days of supplying U.K. 5G are not drawing to a close — writing:

The UK Government’s Supply Chain Review gives us confidence that we can continue to work with network operators to rollout 5G across the UK. The findings are an important step forward for 5G and full fibre broadband networks in the UK and we welcome the Government’s commitment to “a diverse telecoms supply chain” and “new legislation to enforce stronger security requirements in the telecoms sector”. After 18 years of operating in the UK, we remain committed to supporting BT, EE, Vodafone and other partners build secure, reliable networks.”

The evidence shows excluding Huawei would cost the UK economy £7 billion and result in more expensive 5G networks, raising prices for anyone with a mobile device. On Friday, Parliament’s Intelligence & Security Committee said limiting the market to just two telecoms suppliers would reduce competition, resulting in less resilience and lower security standards. They also confirmed that Huawei’s inclusion in British networks would not affect the channels used for intelligence sharing.

A spokesman for the company told us it already supplies non-core elements of U.K. carriers’ EE and Vodafone’s network, adding that it’s viewing Wright’s statement as an endorsement of that status quo.

While the official position remains to be confirmed, all the signals suggest the U.K.’s 5G security strategy will be tied to tightened regulation and oversight, rather than follow a U.S. path of seeking to shut out Chinese tech giants.

Commenting on the government’s telecoms supply chain review in a statement, Ciaran Martin, CEO of the U.K.’s National Cyber Security Centre, said: “As the UK’s lead technical authority, we have worked closely with DCMS [the Department for Digital, Culture, Media and Sport] on this review, providing comprehensive analysis and cyber security advice. These new measures represent a tougher security regime for our telecoms infrastructure, and will lead to higher standards, much greater resilience and incentives for the sector to take cyber security seriously.

“This is a significant overhaul of how we do telecoms security, helping to keep the UK the safest place to live and work online by ensuring that cyber security is embedded into future networks from inception.”

Although, tougher security standards for telecoms combined with updated regulations that bake in major fines for failure suggest Huawei will have its work cut out not to be excluded by the market, as carriers will be careful about vendors as they work to shrink their risk.

Earlier this year a report by an oversight body that evaluates its approach to security was withering — finding “serious and systematic defects” in its software engineering and cybersecurity competence.

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Onward raises $1.5 million to offer round-trip rides to older adults needing assistance

Uber and Lyft aren’t designed to transport people who need a little help getting out of the house or need someone to help get them from the doctor’s waiting room back to their home. While Uber, for example, has launched Uber Health to help patients get to their appointments, the drivers are not vetted with patient assistance in mind. This is where Onward comes in.

Onward, with $1.5 million in seed funding from Royal Street Ventures, Matchstick Ventures and JPK Capital, launched a few months ago in the San Francisco Bay Area to help seniors safely get from point A to point B. Unlike Uber and Lyft, Onward offers round-trip, door-to-door rides and aims to provide freedom for older adults who may feel isolated, Onward co-founder Mike Lewis told TechCrunch.

The idea for Onward emerged from Lewis’ experience with his mother-in-law who had Alzheimer’s. It got him and his co-founder, Nader Akhnoukh, thinking about the idea of aging in place and how older people may feel isolated as they become unable to do the tasks they’ve spent their whole lives doing, like driving.

“The minute you can’t do that, it’s sad and scary,” Lewis said.

Onward has three types of customers: older adults who are no longer able to drive, someone who can’t drive for medical reasons (surgeries, eye exams, etc.) and caregivers who are unable to provide transportation to their loved ones.

Similar to Uber and Lyft, Onward drivers are 1099 contractors, but a key difference is that they are paid hourly — at least $20 per hour. Currently, there are more than 25 drivers on board who are all trained in CPR, dementia, and have gone through a background check and car inspection.

Onward also ensures its drivers know how to fold wheelchairs, though, only some drivers have the ability to transport those in powered wheelchairs. This time next year, Onward expects to have hundreds of drivers. Lewis says he also expects the number of vehicles with the ability to transport people in powered wheelchairs to increase as the company grows.

For riders, they can expect to pay $35 per hour. The minimum charge for the trip is one hour, so this is definitely geared toward people who may need the driver to wait for them during a doctor’s appointment, for example. After the first hour, Onward charges by the minute.

That hourly fee gets riders round-trip rides with the driver waiting for you at the destination, door-to-door assistance at each stop and the ability to request favorite drivers.

Onward completed its first ride in March in the San Francisco Bay Area. For the rest of the year, Onward plans to focus on San Francisco as well as one other launch market. To date, Onward has completed more than 500 trips.

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In spite of slowing growth, Microsoft has been flexing its cloud muscles

When Microsoft reported its FY19, Q4 earnings last week, the numbers were mostly positive, but as we pointed out, Azure earnings growth has stalled. Productivity and business, which includes Office 365, has also mostly flattened out. But slowing growth is not always as bad as it may seem. In fact, it’s an inevitability that once you start to reach Microsoft’s market maturity, it gets harder to maintain large growth numbers.

That said, AWS launched the first cloud infrastructure service, Amazon Elastic Compute Cloud in August, 2006. Microsoft came much later to the cloud, launching Azure in February, 2010, but so were other established companies in Microsoft’s market share rearview. What did it do differently to achieve this success that the companies chasing it — Google, IBM and Oracle — failed to do? It’s a key question.

Let’s look at some numbers

For starters, let’s look at the most numbers for Productivity & Business Processes this year. This category includes all of its commercial and consumer SaaS products including Office 365 commercial and consumer, Dynamics 365, LinkedIn and others. The percentage growth started FY19 at 19% but ended at 14%

Screenshot 2019 07 19 14.34.00

When you look at just Office365 commercial earnings growth, it started at 36% and dropped down to 31% by Q4.

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Google Cloud makes it easier to set up continuous delivery with Spinnaker

Google Cloud today announced Spinnaker for Google Cloud Platform, a new solution that makes it easier to install and run the Spinnaker continuous delivery (CD) service on Google’s cloud.

Spinnaker was created inside Netflix and is now jointly developed by Netflix and Google. Netflix open-sourced it back in 2015 and over the course of the last few years, it became the open-source CD platform of choice for many enterprises. Today, companies like Adobe, Box, Cisco, Daimler, Samsung and others use it to speed up their development process.

With Spinnaker for Google Cloud Platform, which runs on the Google Kubernetes Engine, Google is making the install process for the service as easy as a few clicks. Once up and running, the Spinnaker install includes all of the core tools, as well as Deck, the user interface for the service. Users pay for the resources used by the Google Kubernetes Engine, as well as Cloud Memorystore for Redis, Google Cloud Load Balancing and potentially other resources they use in the Google Cloud.

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The company has pre-configured Spinnaker for testing and deploying code on Google Kubernetes Engine, Compute Engine and App Engine, though it also will work with any other public or on-prem cloud. It’s also integrated with Cloud Build, Google’s recently launched continuous integration service, and features support for automatic backups and integrated auditing and monitoring with Google’s Stackdriver.

“We want to make sure that the solution is great both for developers and DevOps or SRE teams,” says Matt Duftler, tech lead for Google’s Spinnaker effort, in today’s announcement. “Developers want to get moving fast with the minimum of overhead. Platform teams can allow them to do that safely by encoding their recommended practice into Spinnaker, using Spinnaker for GCP to get up and running quickly and start onboard development teams.”

 

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Apple releases iOS 12.4 with potential software support for Apple Card

While iOS 13 is right around the corner with a ton of new features, it isn’t quite ready just yet. Apple has just released iOS 12.4, a new stable update. There aren’t many radical changes, but this is the first version that theoretically supports the Apple Card — the feature isn’t enabled just yet.

Apple has been testing its credit card for a few weeks now. According to Bloomberg, Apple’s retail employees have been able to sign up to the Apple Card with beta versions of iOS 12.4 and an invitation.

As a reminder, Apple has partnered with Goldman Sachs on a credit card for U.S. customers. When you sign up, you receive a Mastercard credit card that you control from the Wallet app.

In addition to a list of your most recent transactions, you can see a breakdown of your purchases by category. You get 1% back when you pay with your card, 2% if you pay using Apple Pay and 3% if it’s an Apple purchase.

Cash back is credited directly on your Apple Cash card. You can pay for things using Apple Pay, make a payment on your Apple Card or transfer it to your bank account.

The Apple Card was originally announced back in March. The company said that it would be available this summer. Now that iOS 12.4 is available, the release date shouldn’t be too far off.

Also, iOS 12.4 features a new migration tool so you can wirelessly transfer data from one iPhone to another. It should make it easier to switch to a new iPhone, especially if you don’t use iCloud.

With this update, you also can control your Apple News+ content more granularly. For instance, you can clear downloaded magazines, check your downloaded issues and more.

Today’s update also re-enables Walkie Talkie on the Apple Watch. The company had to temporarily disable the feature due to a vulnerability.

Apple pushed an additional 36 security fixes through in iOS 12.4, per a security contents advisory.

Don’t forget to back up your iPhone to iCloud or iTunes before updating. Then head over to the Settings app, tap General and Software Update.

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Meet 500 Startups’ 25th batch of startups

It’s that time of year again. When startup founders fret for weeks on end as the long-awaited Demo Day approaches. Investors pore through lists of startups participating in various accelerator programs and have their associates ping dozens of founders for coffee meetings.

Demo Day season is upon us. Soon Y Combinator’s latest cohort of startups will pitch to investors for two days, beginning August 19, and 500 Startups, another San Francisco-based accelerator program for early-stage companies, will host its own Demo Day on August 22.

We’ll report live from YC’s Demo Day next month. For now, here’s a closer look at all the startups finishing out 500 Startups’ latest program. As a reminder, through its four-month seed program, the 500 Startups seed fund invests $150,000 in participating companies in exchange for 6% equity. The companies below include a mix of fintech, digital health, edtech and e-commerce businesses, 33% of which 500 Startups says are women-led and 40% have Black or Latinx founders.

  • Alluva: Rewards individual users for their blockchain and crypto price predictions.
  • AMPAworks: An inventory management tool focused on hospitals. The startup uses computer vision AI to track and manage inventory in real time.
  • BeatDapp: Helps music labels and artists track their songs to collect royalties by providing real-time audit reports of streaming-play counts.
  • BlackCart: A try-before-you-buy app for fashion e-commerce stores.
  • Blue Studios: The Peloton of STEM education focused on teaching 1 billion kids STEM skills.
  • Blue Wire: A sports podcasting network.
  • Bytez: Helps developers and data scientists work faster.
  • Chemtech: An AI-product for manufacturing plant automatization.
  • Crash: A tool to help people launch their career.
  • Curie: A camera-based AI shopping assistant.
  • Dispatchr: Helps electric utilities prevent wildfires, catastrophes and crippling outages.
  • Docket: A system of record and workflow management SaaS for legal teams.
  • EINO: An AI platform that produces predictive and historical insights on localized population movement and their intention in urban areas for enterprise business users.
  • EZFarming: A marketplace that helps farmers finance their business and sell their produce.
  • FitzyTV: An internet TV platform designed to help consumers watch and record all their streaming TV channels across multiple services.
  • Gentem: A tool that provides instant claims reimbursements for physicians.
  • Glyph: A digitally knit shoe company.
  • Hearo Live: Turns passive media into a powerful, live social experience for games, sports, streaming and more.
  • Heartex: Helps companies quickly build AI products and features.
  • HYVE: Helps users navigate their social media universe by allowing them to follow more people.
  • InnerTrends: A data science service for SaaS that uncovers insights in customer onboarding, retention and engagement without the need for data scientists.
  • KIKI: The first app that pays you for having fun. A social marketplace where you can meet people, and buy and share experiences with them.
  • Lucidact Health: An AI assistant for nurses and case managers to help them know what to do faster and eliminate errors.
  • Nanno: The first on-demand childcare app that lets parents book vetted sitters nationwide.
  • Nanogrid: Building advanced cost calculation technology that enables home energy companies to ensure their customers get the most value out of their products.
  • NewoldStamp: An email signatures platform that turns every employee’s email into a marketing tool.
  • Renaissance: Allows users to earn loyalty points by listening to music.
  • Resonado: Reimagining audio systems for businesses with patented Flat Core Speaker technology.
  • RestAR: 3D capturing and product visualization for e-commerce using AI with any mobile device.
  • Rovilus: Developing safe and reliable battery packs for industrial vehicles and light electric aircraft.
  • Send4: Enables retailers to offer a seamless post-purchase experience to their customers.
  • Sharebee: A vertically integrated marketplace where anyone can book moving and storage in a couple of minutes for half of the traditional price.
  • Tradespace: A global IP marketplace for companies to buy, sell, license and invest in technology.
  • Visionful: Connects smart cities and autonomous vehicles leveraging AI and computer vision to provide full automation for parking and traffic monitoring.
  • Voogy: An IP to domain name database that allows companies to track and discover the anonymous web visitors that do not convert into their sales funnel.

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The roles tools play in employee engagement

Christina Janzer
Contributor

Christina Janzer is Slack’s Director of Research & Analytics, responsible for leading all global research and product analytics efforts that provide insights about people and work.

Employee engagement isn’t just about the morale of individual workers—it also enables broader workforce productivity and leads to better business outcomes. In fact, research conducted by The Society for Human Resource Management (SHRM) argues that an understanding of the role employee engagement plays in driving morale and productivity is critical to business success.

At Slack, my team of researchers and analysts spends time studying how people work and what they need to do their best work. We consistently find that an important signal of employee engagement lies in how people feel about the tools they use at work.

Good tools can enable both productivity as well as increase morale. We’ve done research to learn more about successful and thriving Slack teams, and what it is about Slack that enables them to do better work.

These teams don’t just talk about how Slack improves efficiency, but also how it builds community and in some ways modernizes the company. We also found that the top three emotions people associate with Slack are happy, fun and easy, which you might not expect from a productivity tool.

Technology overall has impacted how, for how long, and from where we work, as well as our efficiency in getting things done. Engaging employees with technology isn’t just about supplying more robust software, but giving people tools that they look forward to using everyday as much as their preferred personal apps.

When products and technology reflect the nuances of human communication, while at the same time making information more accessible, employees feel more connected — both with the workplace and with their co-workers – resulting in a stronger, more trusting relationships and better performance.

So, how can we challenge ourselves to set higher expectations for the work products we build and use every day, and what would it look like to bring more humanity, fun and delight into the tools we use for work? Here are some principles to keep in mind.

Add emotional context to improve communication

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Announcing the agenda for TC Sessions: Enterprise | San Francisco, September 5

TechCrunch Sessions is back! On September 5, we’re taking on the ferociously competitive field of enterprise software, and thrilled to announce our packed agenda, overflowing with some of the biggest names and most exciting startups in the enterprise industry. And you’re in luck, because $249 early-bird tickets are still on sale — make sure you book yours so you can enjoy all the agenda has to offer.

Throughout the day, you can expect to hear from industry experts and partake in discussions about the potential of new technologies like quantum computing and AI, how to deal with the onslaught of security threats, investing in early-stage startups and plenty more

We’ll be joined by some of the biggest names and the smartest and most prescient people in the industry, including Bill McDermott at SAP, Scott Farquhar at Atlassian, Julie Larson-Green at Qualtrics, Wendy Nather at Duo Security, Aaron Levie at Box and Andrew Ng at Landing AI.

Our agenda showcases some of the powerhouses in the space, but also plenty of smaller teams that are building and debunking fundamental technologies in the industry. We still have a few tricks up our sleeves and will be adding some new names to the agenda over the next month, so keep your eyes open. In the meantime, check out these agenda highlights:

AGENDA

Investing with an Eye to the Future
Jason Green (Emergence Capital), Maha Ibrahim (Canaan Partners) and Rebecca Lynn (Canvas Ventures)
9:35 AM – 10:00 AM

In an ever-changing technological landscape, it’s not easy for VCs to know what’s coming next and how to place their bets. Yet, it’s the job of investors to peer around the corner and find the next big thing, whether that’s in AI, serverless, blockchain, edge computing or other emerging technologies. Our panel will look at the challenges of enterprise investing, what they look for in enterprise startups and how they decide where to put their money.


Talking Shop
Scott Farquhar (Atlassian)
10:00 AM – 10:20 AM

With tools like Jira, Bitbucket and Confluence, few companies influence how developers work as much as Atlassian. The company’s co-founder and co-CEO Scott Farquhar will join us to talk about growing his company, how it is bringing its tools to enterprises and what the future of software development in and for the enterprise will look like.


Q&A with Investors 
10:20 AM – 10:50 AM

Your chance to ask questions of some of the greatest investors in enterprise.


Innovation Break: Deliver Innovation to the Enterprise
DJ Paoni (
SAP), Sanjay Poonen (VMware) and Shruti Tournatory (Sapphire Ventures)
10:20 AM – 10:40 AM

For startups, the appeal of enterprise clients is not surprising — signing even one or two customers can make an entire business, and it can take just a few hundred to build a $1 billion unicorn company. But while corporate counterparts increasingly look to the startup community for partnership opportunities, making the jump to enterprise sales is far more complicated than scaling up the strategy startups already use to sell to SMBs or consumers. Hear from leaders who have experienced successes and pitfalls through the process as they address how startups can adapt their strategy with the needs of the enterprise in mind. Sponsored by SAP.


Coming Soon!
10:40 AM – 11:00 AM


Box’s Enterprise Journey
Aaron Levie (Box)
11:15 AM – 11:35 AM

Box started life as a consumer file-storage company and transformed early on into a successful enterprise SaaS company, focused on content management in the cloud. Levie will talk about what it’s like to travel the entire startup journey — and what the future holds for data platforms.


Bringing the Cloud to the Enterprise
George Brady (Capital One), Byron Deeter (Bessemer Venture Partners) and a speaker to be announced
11:35 AM – 12:00 PM

Cloud computing may now seem like the default, but that’s far from true for most enterprises, which often still have tons of legacy software that runs in their own data centers. What does it mean to be all-in on the cloud, which is what Capital One recently accomplished. We’ll talk about how companies can make the move to the cloud easier, what not to do and how to develop a cloud strategy with an eye to the future.


Keeping the Enterprise Secure
Martin Casado (Andreessen Horowitz), Wendy Nather (Duo Security) and a speaker to be announced
1:00 PM – 1:25 PM

Enterprises face a litany of threats from both inside and outside the firewall. Now more than ever, companies — especially startups — have to put security first. From preventing data from leaking to keeping bad actors out of your network, enterprises have it tough. How can you secure the enterprise without slowing growth? We’ll discuss the role of a modern CSO and how to move fast… without breaking things.


Keeping an Enterprise Behemoth on Course
Bill McDermott (SAP)

1:25 PM – 1:45 PM

With over $166 billion is market cap, Germany-based SAP is one of the most valuable tech companies in the world today. Bill McDermott took the leadership in 2014, becoming the first American to hold this position. Since then, he has quickly grown the company, in part thanks to a number of $1 billion-plus acquisitions. We’ll talk to him about his approach to these acquisitions, his strategy for growing the company in a quickly changing market and the state of enterprise software in general.


How Kubernetes Changed Everything
Brendan Burns (Microsoft), Tim Hockin (Google Cloud), Craig McLuckie (VMware)
and Aparna Sinha (Google)
1:45 PM – 2:15 PM

You can’t go to an enterprise conference and not talk about Kubernetes, the incredibly popular open-source container orchestration project that was incubated at Google. For this panel, we brought together three of the founding members of the Kubernetes team and the current director of product management for the project at Google to talk about the past, present and future of the project and how it has changed how enterprises think about moving to the cloud and developing software.


Innovation Break: Data: Who Owns It
(SAP)

2:15 PM – 2:35 PM

Enterprises have historically competed by being closed entities, keeping a closed architecture and innovating internally. When applying this closed approach to the hottest new commodity, data, it simply does not work anymore. But as enterprises, startups and public institutions open themselves up, how open is too open? Hear from leaders who explore data ownership and the questions that need to be answered before the data floodgates are opened. Sponsored by SAP.


AI Stakes its Place in the Enterprise
Bindu Reddy (Reality Engines), Jocelyn Goldfein (Zetta Venture Partners)
and a speaker to be announced
2:35 PM – 3:00 PM

AI is becoming table stakes for enterprise software as companies increasingly build AI into their tools to help process data faster or make more efficient use of resources. Our panel will talk about the growing role of AI in enterprise for companies big and small.


Q&A with Founders
3:00 PM – 3:30 PM

Your chance to ask questions of some of the greatest startup minds in enterprise technology.


The Trials and Tribulations of Experience Management
Julie Larson-Green (Qualtrics), Peter Reinhardt (Segment) and a speaker to be announced
3:15 PM – 3:40 PM

As companies gather more data about their customers, it should theoretically improve the customer experience, buy myriad challenges face companies as they try to pull together information from a variety of vendors across disparate systems, both in the cloud and on prem. How do you pull together a coherent picture of your customers, while respecting their privacy and overcoming the technical challenges? We’ll ask a team of experts to find out.


Innovation Break: Identifying Overhyped Technology Trends
James Allworth (
Cloudflare), George Mathew (Kespry) and Max Wessel (SAP)
3:40 PM – 4:00 PM

For innovation-focused businesses, deciding which technology trends are worth immediate investment, which trends are worth keeping on the radar and which are simply buzzworthy can be a challenging gray area to navigate and may ultimately make or break the future of a business. Hear from these innovation juggernauts as they provide their divergent perspectives on today’s hottest trends, including Blockchain, 5G, AI, VR and more. Sponsored by SAP.


Fireside Chat
Andrew Ng (Landing AI)
4:00 PM – 4:20 PM

Few technologists have been more central to the development of AI in the enterprise than Andrew Ng . With Landing AI and the backing of many top venture firms, Ng has the foundation to develop and launch the AI companies he thinks will be winners. We will talk about where Ng expects to see AI’s biggest impacts across the enterprise.


The Quantum Enterprise
Jim Clarke (Intel), Jay Gambetta (IBM)
and Krysta Svore (Microsoft)
4:20 PM – 4:45 PM

While we’re still a few years away from having quantum computers that will fulfill the full promise of this technology, many companies are already starting to experiment with what’s available today. We’ll talk about what startups and enterprises should know about quantum computing today to prepare for tomorrow.


Overcoming the Data Glut
Benoit Dageville (Snowflake), Ali Ghodsi (Databricks) and a speaker to be announced
4:45 PM – 5:10 PM

There is certainly no shortage of data in the enterprise these days. The question is how do you process it and put it in shape to understand it and make better decisions? Our panel will discuss the challenges of data management and visualization in a shifting technological landscape where the term “big data” doesn’t begin to do the growing volume justice.


Early-bird tickets are on sale now for just $249. That’s a $100 savings before prices go up — book yours today.

Students, save big with our super discounted $75 ticket when you book here.

Are you a startup? Book a demo table package for just $2,000 (includes 4 tickets) — book here.

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Huawei reportedly helped North Korea build out 3G network in secret

A new report could ultimately prove another bombshell in Huawei’s ongoing conflicts with the U.S. government. New documents obtained by The Washington Post tie the Chinese hardware giant to North Korea’s commercial 3G wireless network.

If proven, the ties would be yet more fodder for the U.S., which has already dinged the company over charges of violating Iran sanctions. The government has also investigated potential ties between Huawei and North Korea for years, though concrete links have apparently remained elusive.

This latest report arrives by way of a former Huawei employee, with confirmation and supporting documents from other sources who have also requested to remain anonymous for fear of retribution. For its part, Huawei has stated that it has “no business presence” in the embattled country.

“Huawei is fully committed to comply with all applicable laws and regulations in the countries and regions where we operate, including all export control and sanction laws and regulations,” it said in a statement offered to the press. Notably, the statements appear to apply primarily to its current business offerings, while declining to comment on the past.

The specifics of the dealings are a touch complicated. According to the documents, Huawei partnered with Panda International Information Technology, a state-owned Chinese communications company. Huawei reportedly used the firm to send networking equipment to the country in order to launch wireless carrier Koryolink over a decade ago.

The company has been under additional scrutiny recently as carriers have begun to roll out 5G networks across the globe. We’ve reached out to Huawei for additional comment.

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Serverless, Inc. expands free Framework to include monitoring and security

Serverless development has largely been a lonely pursuit until recently, but Serverless, Inc. has been offering a free framework for intrepid programmers since 2015. At first, that involved development, deployment and testing, but today the company announced it is expanding into monitoring and security to make it an end-to-end tool — and it’s available for free.

Serverless computing isn’t actually server-free, but it’s a form of computing that provides a way to use only the computing resources you need to carry out a given function — and no more. When the process is complete, the resources effectively go away. That has the potential to be more cost-effective than having a server that’s always on, regardless of whether you’re using it or not. That requires a new way of thinking about how developers write code.

While serverless offers a compelling value proposition, up until Serverless, Inc. came along with some developer tooling, early adherents were pretty much stuck building their own tooling to develop, deploy and test their programs. Today’s announcement expands the earlier free Serverless, Inc. Framework to provide a more complete set of serverless developer tools.

Company founder and CEO Austen Collins says that he has been thinking a lot about what developers need to develop and deploy serverless programs, and talking to customers. He says that they really craved a more integrated approach to serverless development than has been available until now.

“What we’re trying to do is build this perfectly integrated solution for developers and developer teams because we want to enable them to innovate as much as possible and be as autonomous as possible,” Collins told TechCrunch. He says at the same time, he recognizes that operations need to connect to other tools, and the Serverless Framework provides hooks into other systems, as well.

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The new tooling includes an integrated environment, so that once you deploy, you can simply click an error or security event and drill down to a dashboard for more information about the issue. You can click for further detail to see the exact spot in the code where the issue occurred, which should make it easier to resolve more quickly.

While no tool is 100% comprehensive, and most large organizations, and even individual developers, will have a set of tools they prefer to use, this is an attempt to build a one-stop solution for serverless developers for the first time. That in itself is significant, as serverless moves beyond early adopters and begins to become more of a mainstream kind of programming and deployment option. People starting now probably won’t want to cobble together their own toolkits, and the Serverless, Inc. Framerwork gives them a good starting point.

Serverless, Inc. was founded by Collins in 2015 out of a need for serverless computing tooling. He has raised more than $13.5 million since inception.

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