

Rookout, a startup that provides debugging across a variety of environments, including serverless and containers, announced an $8 million Series A investment today. It plans to use the money to expand beyond its debugging roots.
The round was led by Cisco Investments along with existing investors TLV Partners and Emerge. Nat Friedman, CEO of GitHub; John Kodumal, CTO and co-founder of LaunchDarkly; and Raymond Colletti, VP of revenue at Codecov also participated.
“Rookout from day one has been working to provide production debugging and collection capabilities to all platforms,” Or Weis, co-founder and CEO of Rookout told TechCrunch. That has included serverless like AWS Lambda, containers and Kubernetes and Platform-as-a-Service like Google App Engine and Elastic Beanstalk.
The company is also giving visibility into platforms that are sometimes hard to observe because of the ephemeral nature of the technology, and that go beyond its pure debugging capabilities. “In the last year, we’ve discovered that our customers are finding completely new ways to use Rookout’s code-level data collection capabilities and that we need to accommodate, support and enhance the many varied uses of code-level observability and pipelining,” Weiss said in a statement.
It was particularly telling that a company like Cisco was deeply involved in the round. Rob Salvagno, vice president of Cisco Global Corporate Development and Cisco Investments, likes the developer focus of the company.
“Developers have become key influencers of enterprise IT spend. By collecting data on-demand without re-deploying, Rookout created a Developer-centric software, which short-circuits complexities in the production debugging, increases Developer efficiency and reduces the friction which exists between IT Ops and Developers,” Salvagno said in a statement.
Rookout, which launched in 2017, has offices in San Francisco and Tel Aviv, with a total of 20 employees. It has raised more than $12 million.
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CircleCI has been supporting continuous integration for Linux and Mac programmers for some time, but up until today, Microsoft developers have been left on the outside looking in. Today, the company changed that, announcing new support for Microsoft programmers using Windows Server 2019.
CircleCI, which announced a $56 million Series D investment last month, is surely looking for ways to expand its market reach, and providing support for Microsoft programmers is a good place to start, as it represents a huge untapped market for the company.
“We’re really happy to announce that we are going to support Windows because customers are asking for it. Windows [comprises] 40% of the development market, according to a Stack Overflow survey from earlier this year,” Alexey Klochay, CircleCI product manager for Windows, told TechCrunch.
Microsoft programmers could have used continuous integration before outside of CircleCI, but it was much harder. Klochay says that with CircleCI, they are getting a much more integrated solution. For starters, he says, developers can get up and running right away without the help of an engineer. “We give the power to developers to do exactly what they need to do at their own pace without getting locked into anything. We’re providing ease of use and ease of maintenance,” he explained.
CircleCI also provides greater visibility across a development team. “We are also giving companies tools to get better visibility into what everyone is building, and how everyone is interacting with the system,” he said.
Klochay says that much of this is possible because of the changes in Windows Server 2019, which was released last year. “Because of all the changes that Microsoft has been introducing in the latest Windows Server, it has been a smoother experience than if we had to start a year ago,” he said.
Nathan Dintenfass from CircleCI says that, in general, the Microsoft ecosystem has shifted in recent years to be more welcoming to the kind of approach that CircleCI provides for developers. “We have observed a maturation of the Windows ecosystem, and being more and more attracted to the kinds of teams that are investing in really high-throughput software delivery automation, while at the same time same a maturation of the underlying cloud infrastructure that makes Windows available, and makes it much easier for us to operate,” he explained.
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Zendesk has always been all about customer service. Last spring it purchased Smooch to move more deeply into messaging app integration. Today, the company announced it was integrating WhatsApp, the popular messaging tool, into the Zendesk customer service toolkit.
Smooch was an early participant in the WhatsApp Business API program. What that does, in practice, says Warren Levitan, who came over as part of the Smooch deal, is provide a direct WhatsApp phone number for businesses using Zendesk . Given how many people, especially in Asia and Latin America, use WhatsApp as a primary channel for communication, this is a big deal.
“The WhatsApp Business API Connector is now fully integrated into Zendesk support. It will allow any Zendesk support customer to be up and running with a new WhatsApp number quicker than ever before, allowing them to connect to the 1.5 billion WhatsApp users worldwide, communicating with them on their channel of choice,” Levitan explained.
Levitan says the entire WhatsApp interaction experience is now fully integrated into the same Zendesk interface that customer service reps are used to using. WhatsApp simply becomes another channel for them.
“They can access WhatsApp conversations from within the same workspace and agent desktop, where they handle all of their other conversations. From an agent perspective, there are no new tools, no new workflows, no new reporting. And that’s what really allows them to get up and running quickly,” he said.
Customers may click or touch a button to dial the WhatsApp number, or they may use a QR code, which is a popular way of accessing WhatsApp customer service. As an example, Levitan says Four Seasons hotels prints a QR code on room key cards, and if customers want to access customer service, they can simply scan the code and the number dials automatically.
Zendesk has been able to get close to 1,000 businesses up and running as part of the early access program, but now it really wants to scale that and allow many more businesses to participate. Up until now, Facebook has taken a controlled approach to on-boarding, having to approve each brand’s number before allowing it on the platform. Zendesk has been working to streamline that.
“We’ve worked tightly with Facebook (the owner of WhatsApp), so that we can have an integrated brand approval and on-boarding/activation to get their number lit up. We can now launch customers at scale, and have them up and running in days, whereas before it was more typically a multi-week process,” Levitan said.
For now, when the person connects to customer service via WhatsApp, it’s only via text messaging — there is no voice connection, and no plans for any for the time being, according to Levitan. Zendesk-WhatsApp integration is available starting today worldwide.
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For nearly 15 years LanzaTech has been developing a carbon capture technology that can turn waste streams into ethanol that can be used for chemicals and fuel.
Now, with $72 million in fresh funding at a nearly $1 billion valuation and a newly inked partnership with biotechnology giant Novo Holdings, the company is looking to expand its suite of products beyond ethanol manufacturing, thanks, in part, to the intellectual property held by Novozymes (a Novo Holdings subsidiary).
“We are learning how to modify our organisms so they can make things other than ethanol directly,” said LanzaTech chief executive officer Jennifer Holmgren.
From its headquarters in Skokie, Ill., where LanzaTech relocated in 2014 from New Zealand, the biotechnology company has been plotting ways to reduce carbon emissions and create a more circular manufacturing system. That’s one where waste gases and solid waste sources that were previously considered to be un-recyclable are converted into chemicals by LanzaTech’s genetically modified microbes.
The company already has a commercial manufacturing facility in China, attached to a steel plant operated by the Shougang Group, which produces 16 million gallons of ethanol per year. LanzaTech’s technology pipes the waste gas into a fermenter, which is filled with genetically modified yeast that uses the carbon dioxide to produce ethanol. Another plant, using a similar technology, is under construction in Europe.
Through a partnership with Indian Oil, LanzaTech is working on a third waste gas converted to ethanol using a different waste gas taken from a Hydrogen plant.
The company has also inked early deals with airlines like Virgin in the U.K. and ANA in Japan to make an ethanol-based jet fuel for commercial flight. And a third application of the technology is being explored in Japan which takes previously un-recyclable waste streams from consumer products and converts that into ethanol and polyethylene that can be used to make bio-plastics or bio-based nylon fabrics.
Through the partnership with Novo Holdings, LanzaTech will be able to use the company’s technology to expand its work into other chemicals, according to Holmgren. “We are making product to sell into that [chemicals market] right now. We are taking ethanol and making products out of it. Taking ethylene and we will make polyethylene and we will make PET to substitute for fiber.”
Holmgren said that LanzaTech’s operations were currently reducing carbon dioxide emissions by the equivalent of taking 70,000 cars off the road.
“LanzaTech is addressing our collective need for sustainable fuels and materials, enabling industrial players to be part of building a truly circular economy,” said Anders Bendsen Spohr, senior director at Novo Holdings, in a statement. “Novo Holdings’ investment underlines our commitment to supporting the bio-industrials sector and, in particular, companies that are developing cutting-edge technology platforms. We are excited to work with the LanzaTech team and look forward to supporting the company in its next phase of growth.”
Holmgren said that the push into new chemicals by LanzaTech is symbolic of a resurgence of industrial biotechnology as one of the critical pathways to reducing carbon emissions and setting industry on a more sustainable production pathway.
“Industrial biotechnology can unlock the utility of a lot of waste carbon emissions,” said Holmgren. “[Municipal solid waste] is an urban oil field. And we are working to find new sources of sustainable carbon.”
LanzaTech isn’t alone in its quest to create sustainable pathways for chemical manufacturing. Solugen, an upstart biotechnology company out of Houston, is looking to commercialize the bio-production of hydrogen peroxide. It’s another chemical that’s at the heart of modern industrial processes — and is incredibly hazardous to make using traditional methods.
As the world warms, and carbon emissions continue to rise, it’s important that both companies find pathways to commercial success, according to Holmgren.
“It’s going to get much, much worse if we don’t do anything,” she said.
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Eleven million women in the U.S. live more than an hour from an abortion clinic, a number expected to increase as facilities close up shop following new restrictions on women’s healthcare in several states.
Planned Parenthood and other leading nonprofits continue to put up a good fight while private “mission-driven” companies in the burgeoning women’s health tech sector are all talk and little action. But a new effort from The Pill Club, an Alphabet-backed birth control and prescription delivery startup, may lead to change in the nascent sector.
The Pill Club has partnered with Power To Decide, a nonprofit campaign to prevent unplanned pregnancies, to dole out free emergency contraception to women in need. Together they’ll distribute 5,000 units of a generic form of Plan B, a pill taken after sex to stop a pregnancy before it starts. For the next three months The Pill Club will also match all donations up to $10,000 made to Power To Decide’s Contraceptive Access Fund, which helps low-income women access contraception. Anyone can sign up now to receive free units.
The Pill Club’s decision to share resources with a nonprofit comes as several states this year have imposed new laws restricting or outlawing abortion procedures. Alabama, for example, earlier this year passed a Senate bill banning abortion in the state. Arkansas, Indiana, Kentucky and others have also OK’d new restrictions on abortion.
This is The Pill Club’s first effort to donate emergency contraception to populations in need, as well as its first partnership with a not-for-profit entity. Co-founder and chief executive officer Nick Chang says the startup thought long and hard about how it could be most helpful to women in this political climate.
“We thought, what can we do to support women in these states in ways that other companies may not be able to?,” Chang tells TechCrunch. “This is the moment where private companies can really go out and benefit women in ways that may not be supported in other avenues. Since we have the means and ability to do it in ways that are more convenient and private, it’s our opportunity to drive access and support.”
Founded in 2014 and backed with more than $60 million in venture capital funding, one might argue The Pill Club should have forged partnerships like this from the get-go. Curious what efforts other well-funded birth control startups were making to support women in 2019, especially women in contraceptive deserts who are likely unfamiliar with the new line of consumer birth control brands, I reached out to The Pill Club’s competitors Nurx, a fellow birth control delivery company, and Hers, a line of women’s healthcare products owned by the billion-dollar startup Hims.
Both companies emphasized the fact that many of their customers live in Southern states, or the region most impacted by new limitations to abortion care, but didn’t mention any new efforts to increase access, like partnerships with nonprofits or donations. Hers provided this quote from the company’s co-founder Hilary Coles, which didn’t answer my question but did make clear the company is thinking about serving contraceptive deserts:
“At Hers, our mission is to provide women with more convenient and affordable access to the healthcare system,” Hers co-founders Hilary Coles said in a statement. “Approximately 3.5 million patients go without care because they cannot access transportation to their providers and 19.5 million women have reported not having access to a clinic that provides birth control specifically. That’s simply unacceptable. Closing the gaps caused by geographic barriers between patients and their doctors was one of the primary challenges we set out to address when founding Hers. We’re proud to be a resource for women nationwide, including those who live in contraceptive deserts who may not otherwise have access to the care they need. It’s crucial to Hers to be part of the solution in alleviating the pain points women experience within the healthcare system.”
It’s not the responsibility of these companies to improve the political landscape of the U.S., but with $340 million in private capital shared between them, the trio does have a unique opportunity to innovate, share, collaborate and influence. After all, that’s what’s so great about healthtech; it brings new, innovative solutions to an industry characterized by antiquated systems and slow movers. For once, Silicon Valley’s “move fast and break things” mantra may be appropriately applied to a facet of healthcare. Women need sustained access to contraception and abortion care. Fast.
“This is the time when private companies can step in,” Chang concluded. “We can come in and help out and it’s our responsibility to do that.”
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Private rocket launch startup and SpaceX competitor Rocket Lab made a big announcement today: It’ll be looking to re-use the first stage of its Electron rockets, returning them to Earth with a controlled landing after they make their initial trip to orbit with the payload on board. The landing sequence will be different from SpaceX’s however: They’ll attempt to catch the returned first stage mid-air using a helicopter.
That’s in part because, as Rocket Lab founder and CEO Peter Beck told a crowd when announcing the news today, the company is “not doing a propulsive re-entry” and “we’re not doing a propulsive landing,” and instead will leach off its immense speed upon return to Earth through a turnaround burn in space before releasing a parachute to slow it down enough for a helicopter to catch it.
There are a number of steps required to get to that point, but already, Rocket Lab has been looking to measure all the data it needs to ensure this is possible through its last few launches. It’s upgrading the instrumentation for its eighth flight to gather yet more data, and then on flight 10 it’ll have the rocket splash down into the ocean to recover that rocket for even more learning. Then, during a flight to be determined later (Beck is unwilling to put a number on it at this stage) they’ll try to actually bring one down in good enough shape to reuse it.
As for why, there’s a clear advantage to being able to re-fly rockets, and it’s a simple one to understand when you realize that there’s a huge amount of demand for commercial launches.
“The fundamental reason we’re doing this is launch frequency,” Beck said. “Even if I can get the stage done once, I can effectively double production ratio.”
Beck also added that the biggest difficulty will be braking the rocket’s speed as it returns to Earth — a feat next to which he said the actual mid-air capture of the Electron via helicopter is actually pretty easy, from his POV as an amateur helicopter pilot in training.
Rocket Lab has an HQ in Huntington Beach, Calif. and its own private launch site in New Zealand; it was founded in 2006 by Beck. The company has been test launching its orbital Electron rocket since 2017, and serving customers commercially since 2018. It also intends to launch from Virginia in the U.S. starting in 2019.
The company revealed its Photon satellite platform earlier this year, which would allow small satellite operators to focus on their specific service and use the off-the-shelf Photon design to skip the step of actually designing and building the satellite itself.
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The two developers of an indie game called Ooblets have been subjected to “tens of thousands if not hundreds of thousands” of abusive messages following their decision to put their game on the Epic Games Store. It’s a worrying yet entirely unsurprising example of the toxic elements of the gaming community and their strangely unlimited hatred for Epic.
Ooblets is a game by a husband and wife team that looks like a sort of farming/dancing/collecting simulator with a fun, cute style. They’ve been developing it for a couple of years now with the help of Patreon supporters, and are getting closer to release.
In the process of lining up where and how to sell the game, the two entered into a contract with the Epic Games Store, which in exchange for near-term exclusivity would guarantee the developers the income they might have gotten if they’d decided to launch on multiple storefronts.
This practice adds some stability to what can be a very unpredictable sales environment, and as a side effect gave the two a fund upfront to finish development without having to rely on their Patreon supporters — whom they told about the new deal and consulted about what should happen next.
To be clear, the game will still be able to be bought and played by pretty much everyone on PC, just using a different storefront. Like if the chips you prefer started being sold at 7-Eleven instead of AM/PM. Except you can go to either one just by clicking your mouse.
But when they announced the news to the broader internet, it drew down on Ben and Rebecca Cordingley the ire of the easily provoked gaming world, specifically those who believe that Epic’s purchase of exclusives for its nascent gaming storefront is an affront to all that is sane and good in this world.
Immediately the two were inundated with messages “on every conceivable platform” telling them to die, swallow bleach, get raped, and both accusing Ben of anti-Semitism and mocking his being Jewish. Some, he said, went so far as to doctor video to make it seem like he had posted something then deleted it.
Horrified and taken aback by this massively disproportionate response to two people deciding to make a deal that should benefit their game and not affect their supporters (their patrons on Patreon were never promised the game, let alone on a specific platform), Ben wrote a post with his thoughts on the matter. You can read it here, along with some rather disturbing excerpts of the attacks on him and his wife.
These attacks are likely ongoing — in fact, the new post has probably just stoked the fire, and the two can look forward to a few more weeks of being told to kill themselves or that someone is going to find them and assault them.
The backlash against Epic over the last year has been perplexing to watch. The new storefront was created in the wake of Fortnite’s success to act as a dark horse challenger to the reigning champ of the PC gaming world, Valve’s Steam. Releasing on Steam has been a foregone conclusion for most PC games for years, but recently that practice has been challenged as companies like Epic and Ubisoft created their own launchers and game stores.
Flush with Fortnite cash, Epic has relied on two things to grow its storefront, which began (and remains) rather lackluster compared to its more mature and popular competitors. First, it has simply picked a number of games each month to give away for free, no strings attached — and not shovelware either, but actually great games that people want. Second, they’ve arranged for upcoming games to release exclusively on their platform.
Paid exclusivity is of course by no means new, especially not in the gaming community, where exclusivity among platforms has been the rule since the ’80s, when it was Mario versus Sonic, to today, when it’s Halo versus Destiny or a hundred others. Sony, Microsoft, Nintendo and many others pay huge amounts to lock in developers for years, sometimes buying them outright so their games will be released exclusively on a certain platform. Epic seems to be joining a fairly large club.
Steam has many features Epic doesn’t, it is true. The community of recommendations, mods, forums and gamified purchasing on Steam is unmatched anywhere else. But for the purpose of buying and launching a game, the two are pretty evenly matched. It’s understandable that people might be upset when a game they are looking forward to disappears from their wishlist on Steam, or that they have to download another app in order to launch some games. But this inconvenience is, let’s be honest, minimal.
It’s sad reading not just the initial outrage at the pair’s decision — which, as they explained, is helpful for them as developers and lets them finish the game with less financial uncertainty — but at the justification that many have put forward that by joking about how angry people get about the Epic thing in the original post, Ben was inviting the abuse he received. These “they should have known” or “they were asking for it” people seem to want the developer’s perceived tone to have equal importance as the thousands of death threats they received subsequently.
From Ben’s post:
I’d challenge anyone to be on the receiving end of this for a few minutes/hours/days to not come to the conclusion that a huge segment of the broader gaming community is toxic.
There’s a strange relationship a segment of the gaming community has with game developers. I think their extreme passion for games has made them perceive the people who provide those games as some sort of mystical “other”, an outgroup that’s held to a whole set of weird expectations. These folks believe they hold the magic power of the wallet over developers who should cower before them and capitulate to any of their demands. You can see this evidenced by the massive number of angry people threatening to pirate our game in retaliation to any perceived slight.
It’s hard to see the effects or scope of what a massive mob of online harassment is doing to someone until you’re on the receiving end of it. It’s also really hard to realize when you’re unwittingly part of a harassment group because you’ve been so convinced by the mob mentality that your anger and target are justified.
Ben and Rebecca are far from the first to be the target of this type of mob, and let’s not forget that 8chan got its start as a refuge for “gamergate” diehards who had been ejected from other platforms. The original toxic gamer outrage factory is now known for being an incubator for white nationalist terrorists. Threats from the collective fragile internet ego are manifesting in bullets and taking lives with frightening frequency.
If you’d like to support the game and developer, which I already intended to do before this unseemly furore, you can follow the developers and see the latest over at Ooblets.com.
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Last year, we told you about a New York-based startup that had begun lending cold, hard, cash to cryptocurrency holders who don’t want to offload their holdings but also don’t necessarily want so much of their assets tied up in cryptocurrencies.
Today, that two-year-old company, BlockFi, is announcing $18.3 million in Series A funding led by Peter Thiel’s Valar Ventures, with participation from Winklevoss Capital, Morgan Creek Digital, Akuna Capital and earlier backers Galaxy Digital Ventures and ConsenSys Ventures.
Apparently, BlockFi is gaining some traction.
Last year, after raising $1.5 million in seed funding from ConsenSys Ventures, SoFi and Kenetic Capital, it secured $50 million led by Galaxy Digital Ventures (the digital currency and blockchain tech firm founded by famed investor Mike Novogratz) that is used to loan out cash to customers who use their bitcoin and ethereum holdings as collateral.
The minimum deposit required: $20,000 worth of cryptocurrency.
According to founder Zac Prince, who talked with Bloomberg about BlockFi’s newest round, enough people are now using those loans that BlockFi has seen its monthly revenue grow more than 10 times since January.
No doubt the uptick in loans correlates with the rebound in Bitcoin’s value, which was priced as low as $3,400 earlier this year but is now valued at roughly $11,400.
Prince also told the outlet that he expects annual revenue to hit eight figures by the end of this year. In startup land, that means it’s time to roll out new money-making services. BlockFi already introduced a savings account product earlier this year that it says enables investors to earn interest on their assets. They are not backed by the FDIC, though the company says it “operates with a focus on compliance with U.S. laws and regulations.” And while it won’t say exactly what’s coming up next, it says in a statement about the new round more products are being added to its existing platform.
Prince previously spent roughly five years in consumer lending and began investing his own money in crypto in early 2016.
He told us last year that his “lightbulb moment” for the company came as he was in the process of getting a loan for an investment property. Instead of using a traditional bank, he decided to list his crypto holdings to see what would happen, and the response was overwhelming. “I realized that there was no debt or credit outside of [person-to-person] margin lending on a few exchanges, and I had the feeling that this was a big opportunity that I was well-suited to go after.”
Other companies providing crypto-backed loans that are issued in fiat currencies include CoinLoan, SALT Lending, Nexo.io and Celsius Network, among others.
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Here at TechCrunch, we like to think about what’s next, and there are few technologies quite as exotic and futuristic as quantum computing. After what felt like decades of being “almost there,” we now have working quantum computers that are able to run basic algorithms, even if only for a very short time. As those times increase, we’ll slowly but surely get to the point where we can realize the full potential of quantum computing.
For our TechCrunch Sessions: Enterprise event in San Francisco on September 5, we’re bringing together some of the sharpest minds from some of the leading companies in quantum computing to talk about what this technology will mean for enterprises (p.s. early-bird ticket sales end this Friday). This could, after all, be one of those technologies where early movers will gain a massive advantage over their competitors. But how do you prepare yourself for this future today, while many aspects of quantum computing are still in development?
IBM’s quantum computer demonstrated at Disrupt SF 2018
Joining us onstage will be Microsoft’s Krysta Svore, who leads the company’s Quantum efforts; IBM’s Jay Gambetta, the principal theoretical scientist behind IBM’s quantum computing effort; and Jim Clark, the director of quantum hardware at Intel Labs.
That’s pretty much a Who’s Who of the current state of quantum computing, even though all of these companies are at different stages of their quantum journey. IBM already has working quantum computers, Intel has built a quantum processor and is investing heavily into the technology and Microsoft is trying a very different approach to the technology that may lead to a breakthrough in the long run but that is currently keeping it from having a working machine. In return, though, Microsoft has invested heavily into building the software tools for building quantum applications.
During the panel, we’ll discuss the current state of the industry, where quantum computing can already help enterprises today and what they can do to prepare for the future. The implications of this new technology also go well beyond faster computing (for some use cases); there are also the security issues that will arise once quantum computers become widely available and current encryption methodologies become easily breakable.
The early-bird ticket discount ends this Friday, August 9. Be sure to grab your tickets to get the max $100 savings before prices go up. If you’re a startup in the enterprise space, we still have some startup demo tables available! Each demo table comes with four tickets to the show and a high-visibility exhibit space to showcase your company to attendees — learn more here.
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Why is tech still aiming for the healthcare industry? It seems full of endless regulatory hurdles or stories of misguided founders with no knowledge of the space, running headlong into it, only to fall on their faces.
Theranos is a prime example of a founder with zero health background or understanding of the industry — and just look what happened there! The company folded not long after founder Elizabeth Holmes came under criminal investigation and was barred from operating in her own labs for carelessly handling sensitive health data and test results.
But sometimes tech figures it out. It took years for 23andMe to breakthrough FDA regulations — it’s since more than tripled its business and moved into drug discovery.
And then there’s Oscar Health, which first made a mint on Obamacare and has since ventured into Medicare. Combined with Bright, the two health insurance startups have pulled in a whopping $3 billion so far.
It’s easy to shake our fists at fool-hardy founders hoping to cash in on an industry that cannot rely on the old motto “move fast and break things.” But it doesn’t have to be the code tech lives or dies by.
So which startups have the mojo to keep at it and rise to the top? Venture capitalists often get to see a lot before deciding to invest. So we asked a few of our favorite health VC’s to share their insights.
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