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Tinder’s video series ‘Swipe Night’ gets a second season

Following a successful debut for Tinder’s first foray into original content, the company is giving its interactive video series “Swipe Night” another run. The company confirmed today it’s renewing “Swipe Night” for a second season, which will launch this summer (again) as an in-app experience within Tinder’s dating app.

Variety first reported the news of “Swipe Night’s” return. Tinder further confirmed the details to TechCrunch.

“Swipe Night,” as you may recall, first launched in October 2019 within Tinder. The experience introduced a first-person adventure played in-app, where users would make choices at key turning points to progress the narrative — like a choose-your-own-adventure story.

The series was designed to increase user engagement and help the app’s young users better connect.

Today, half of Tinder is Gen Z (ages 18-25) — a demographic that’s embracing their single lifestyle and more casual relationships compared with those on other dating apps, like Tinder parent company Match, for example, or its newer acquisition Hinge. These younger users connected with the idea of starting conversations based on a shared experience, says Tinder.

However, the reality is that “Swipe Night” had also arrived at a time when users were opening Tinder’s app less on a daily basis, even as monthly usage climbed. Though “Swipe Night” only ran on specific dates in October 2019, users’ choices within the interactive experience were added to their profiles. This allowed users to see who else agreed with their decisions and who took the opposite path. That made launching Tinder and swiping through profiles more compelling — even for those who may have been tiring of Tinder before the series’ arrival.

The experiment worked. Tinder said millions of users tuned in to “Swipe Night,” and matches and conversations increased by 26% and 12%, respectively. With “Swipe Night,” it seemed, Tinder finally gave users something to talk about.

The returning second season of “Swipe Night” will again be directed by Karena Evans, who directed Coldplay’s music video “Everyday Life” and Drake’s “In My Feelings” and “God’s Plan.” This time, it will be written by Jessica Stickles (“Portlandia,” “Another Period”) and Julie Sharbutt (“3 Days”).

“Working on Swipe Night was such a fulfilling experience for me. I got to do something that had never been done before and innovate with storytelling to bring a generation of people together. I’m in search of projects that impact, shift or curate a culture and couldn’t be more excited to return for more,” said Evans, in a statement.

“Swipe Night’s” second season may see Tinder tweaking the formula a bit, and may even introduce new mechanics to keep it feeling fresh.

In addition to the Season 2 launching in the U.S., Match previously confirmed that 10 international markets across Europe and Asia will get “Swipe Night” this year. Tinder said today that Season 1 would be launching internationally on March 14th, but declined to say when those users would receive Season 2.

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Google Cloud’s newest data center opens in Salt Lake City

Google Cloud announced today that its new data center in Salt Lake City has opened, making it the 22nd such center the company has opened to date.

This Salt Lake City data center marks the third in the western region, joining LA and The Dalles, Oregon with the goal of providing lower latency compute power across the region.

“We’re committed to building the most secure, high-performance and scalable public cloud, and we continue to make critical infrastructure investments that deliver our cloud services closer to customers that need them the most,” said Jennifer Chason, director of Google Cloud Enterprise for the Western States and Southern California said in a statement.

Cloud vendors in general are trying to open more locations closer to potential customers. This is a similar approach taken by AWS when it announced its LA local zone at AWS re:Invent last year. The idea is to reduce latency by moving compute resources closer to the companies that need them, or to spread workloads across a set of regional resources.

Google also announced that PayPal, a company that was already a customer, has signed a multi-year contract, and will be moving parts of its payment systems into the western region. It’s worth noting that Salt Lake City is also home to a thriving startup scene that could benefit from having a data center located close by.

Google Cloud’s parent company Alphabet recently shared the cloud division’s quarterly earnings for the first time, indicating that it was on a run rate of more than $10 billion. While it still has a long way to go to catch rivals Microsoft and Amazon, as it expands its reach in this fashion, it could help grow that market share.

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Quick notes on the DoorDash IPO filing

Earlier today, during an eye-popping market selloff, DoorDash announced that it has privately filed to go public. The decision to file privately will allow the high-valued startup to get its S-1 documents in good order with the SEC before showing the rest of us what it has up its sleeve.

The move to announce its private filing is more interesting and could be related to prepping demand for its shares, providing some PR-cover for backer SoftBank, which could use the assist, or, perhaps, to dampen investor excitement for rival companies, in the face of DoorDash’s implied success and maturity.

Whatever the reasons behind the timing — some of which must deal with the capital requirements of long-running cash burn — the filing is a new milestone for the on-demand and gig economies. And how well DoorDash’s filing is received, predicated in no small part on its recent financial performance, will help set sentiment for a number of other, richly backed startups.

So let’s remind ourselves of what we know about DoorDash’s financial history. This will give us a workable foundation heading into its eventual S-1, and, we presume, old-fashioned IPO. (It’s hard to imagine the cash-fired engine that is DoorDash looking toward a direct listing.) We’ll dig through its fundraising, unearth what we know about its revenue over time and turn over some data concerning its hiring efforts in recent months to better understand its IPO prep.

History

DoorDash’s fundraising history is well-known but worth recalling sequentially.

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James Currier, Sarah Nahm, Arun Mathew and Vlad Magdalin to speak at Early Stage SF

TC Early Stage SF goes down on April 28, and we are more excited than ever to introduce this brand new event to the community.

The day-long event is meant to give early-stage founders the chance to pick their own adventure, hearing from a wide variety of experts in fundraising, marketing and operations in a more intimate, Q&A-centered environment. Unlike our other events, which usually center around a single, large stage, Early Stage will feature speakers in breakout rooms fit for ~100 people, who will give their own tactical advice and then answer audience questions.

We’re thrilled to announce that James Currier, Sarah Nahm, Arun Mathew and Vlad Magdalin will be joining us at the event.


James Currier

A serial entrepreneur, James Currier has led four VC-backed companies (Tickle, acquired by Monster; WonderHill, acquired by Kabam; Iron Pearl, acquired by PayPal; and Jiff (acquired by Castlight). He’s an early pioneer of some of the most-used tactics in the tech startup world, including viral marketing, A/B testing and crowdsourcing. In 2015, Currier co-founded NFX, an early-stage venture firm with $425 million under management.

How to move fast and find the right VC investors

Learn the right and wrong ways to find and approach the right investors for your startup. Discover the six elements VCs look for that will make your process fast, in this lightning talk with James Currier, investor in over 130 startups and managing partner at NFX Capital.


Sarah Nahm

Sarah Nahm began her tech career at Google after graduating from Stanford with a bachelor’s degree in engineering and product design. She’s now CEO and founder of Lever, an enterprise SaaS startup with more than $70 million in funding. Lever boasts a 50-50 gender ratio, with 53% women in management, 40% women on its board, and is overall 40% non-white.

What scale-stage execs need to know about culture and D&I during hypergrowth

Your company’s culture and commitment to diversity and inclusion shouldn’t take a backseat when hiring at scale. Hear from Sarah Nahm, CEO of Lever, on how her company has evolved their culture as they grew from 20 to 250 while keeping D&I at the forefront of how they hire. A leader in the D&I and hiring space, Sarah will share actionable advice from Lever, her time at Google, and examples from leaders in the tech industry.


Arun Mathew and Vlad Magdalin

Vlad Magdalin is the founder and CEO of Webflow, a no-code tool that allows designers and entrepreneurs to build websites and apps easily. Magdalin bootstrapped Webflow for seven years, bringing the company to profitability before ever entertaining the idea of VC money. Arun Mathew, who leads growth investments in enterprise, security and infrastructure markets for Accel, ended up leading Webflow’s first investment ever.

The business of bootstrapping

Webflow was bootstrapped and profitable for seven years before co-founder and CEO Vlad Magdalin trusted Accel’s Arun Mathew as their first institutional investor. Hear how Magdalin designed a sustainable, high-growth business without institutional investment, and the surprising factors that led him to take VC investment.


There will be about 50+ breakout sessions at the show, and attendees will have an opportunity to attend at least seven. The sessions will cover all the core topics confronting early-stage founders — up through Series A — as they build a company, from raising capital to building a team to growth. Each breakout session will be led by notables in the startup world on par with the folks we’ve announced today. 

But wait, there’s more! Don’t worry about missing a breakout session, because transcripts from each will be available to show attendees. And most of the folks leading the breakout sessions have agreed to hang at the show for at least half the day and participate in CrunchMatch, TechCrunch’s platform to connect founders and investors based on shared interests.

Here’s the fine print. Each of the breakout sessions is limited to around 100 attendees. We expect a lot more attendees, of course, so signups for each session are on a first-come, first-serve basis. Buy your ticket today and you can sign up for the breakouts we are announcing today, plus you’ll save $50 with the early-bird discount. Pass holders will also receive advance notice before we announce the next batch. (And yes, you can “drop” a breakout session in favor of a new one, in the event there is a schedule conflict.)

So get your TC Early Stage: San Francisco pass today, and get the inside track on the sessions we announced today, as well as the ones to be announced in the coming weeks. 

Possible sponsor? We have some very nifty ways to bring sponsors in on the show flow, so please contact us here!

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Daily Crunch: DoorDash files to go public

DoorDash prepares to go public, Roblox raises $150 million and Reddit’s CEO takes aim at TikTok. Here’s your Daily Crunch for February 27, 2020.

1. DoorDash, the $13B on-demand food delivery startup, says it has confidentially filed for an IPO

The company said that its Form S-1 (a draft registration statement) was filed with the SEC and is now being reviewed. It did not say how many shares it would potentially sell, nor the price range for the IPO, nor what the timing of its next steps would be.

The timing of the news underscores just how cash-intensive the on-demand food delivery business can be. DoorDash closed its latest round, for $700 million at a $13 billion valuation, in November of last year.

2. Roblox raises $150M Series G, led by Andreessen Horowitz, now valued at $4B

The funding comes at a period of significant growth for the gaming platform. Just last summer, it was being visited by 100 million users, topping Minecraft, and its developer community of over 2 million actives earned $110 million in 2019.

3. Reddit CEO: TikTok is ‘fundamentally parasitic’

At the Social 2030 conference, Reddit CEO Steve Huffman pushed back hard on the notion that Silicon Valley startups had something to learn from TikTok, saying, “Maybe I’m going to regret this, but I can’t even get to that level of thinking with them. Because I look at that app as so fundamentally parasitic, that it’s always listening, the fingerprinting technology they use is truly terrifying, and I could not bring myself to install an app like that on my phone.”

4. Apple to begin online sales in India this year, open first retail store in 2021

For a decade, Apple has solely relied on third-party sellers, stores and marketplaces to sell its products in India. That will begin to change this year.

5. What virtual worlds in the coming multiverse era will look like

In Part 3 of our virtual worlds series, we imagine what the experience of these new social environments will feel like. (Extra Crunch membership required.)

6. Dahmakan, a Malaysian ‘full-stack’ food delivery startup, raises $18M Series B

Launched by former executives from Foodpanda, Dahmakan was the first Malaysian startup to participate in Y Combinator’s startup accelerator program. Operational costs for food delivery companies are notoriously high, but Dahmakan is among several startups that use “cloud” kitchens, located closer to customers, to reduce delivery costs.

7. Vice President Mike Pence will lead the US response to the COVID-19 outbreak

In a press conference, President Donald Trump tapped Vice President Mike Pence to lead the U.S. response to the COVID-19 outbreak that has spread through Europe, Asia and Latin America. The new coronavirus strain has infected about 81,000 people around the world, killed 3,000 and wrought havoc on the global economy.

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here.

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Newlab and The Boston Globe team up to launch AI tools startup Applied XLabs

Applied XLabs is a new startup building tools that can automate data-gathering for journalists — and eventually, for knowledge workers in other industries.

The company is emerging from Brooklyn-based Newlab, with The Boston Globe as its launch partner. It will be led by Francesco Marconi (pictured above), who was previously R&D chief at The Wall Street Journal and head of AI strategy at the Associated Press.

Marconi told me that there’s a tremendous amount of data out there that could be useful to journalists, whether that’s inside public company filings or academic climate change research. But data-driven journalism remains a sliver of the industry, because “only a handful of organizations have the internal resources to create these types of tools, these types of analyses.”

The plan is for Applied XLabs to develop products to help newsrooms, starting with The Globe, automatically pull data and generate insights.

Vinay Mehra, president of The Boston Globe, said the hope is to use AI to improve the information that Globe journalists provide to different communities.

For example, Mehra said that The Globe has been expanding its coverage in Rhode Island, partly in response to the disappearance of local newspapers and the resulting “news deserts.” When the team started talking to the community about what kind of coverage they wanted to see, they came up with a long list of ideas like restaurant openings and closings. (That’s something news startup Hoodline, co-founded by Extra Crunch Managing Editor Eric Eldon, has also tried to tackle with data and automation.)

But providing comprehensive coverage in these areas is tough with a small newsroom, Mehra said: “We can’t keep throwing journalists at this.” So the idea is to “mine that data” and make existing journalists more effective.

At the same time, he emphasized that he doesn’t see AI as a way to replace journalists or justify newsroom cuts, and he noted that The Globe continues to hire.

“We can’t sit back and ignore these technologies that are coming out every day,” Mehra said. “The opportunity here is to redefine what is possible with AI, to expand our own thinking and horizons around how we do journalism today and how we serve these communities.”

Marconi added that ultimately, these tools could also be sold to knowledge workers in a variety of industries.

Newlab

“The same way that you have Salesforce for managing the sales process, we are building the platform for knowledge workers,” he said. “The reason why it’s so important to start with news and why we’re working with journalists [is] the threshold is really, really high. If you are able to build products and seeds of information that editors can use and sign off on, then you can quickly expand into other industries.”

Applied XLabs is also the first startup to emerge from Newlab’s venture studio program. When we first visited Newlab back in 2016, it described itself as a workspace for companies in robotics, AI and other fields. Now it has created a studio model where it aims to bring together “diverse stakeholders” to create new companies in frontier tech.

“There is a substantial investment from Newlab, and in addition to capital, Newlab is providing all of the back-office services,” Marconi said. “I get the stability of an established company with the freedom, flexibility and creativity of a new venture.”

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London-based Gyana raises $3.9M for a no-code approach to data science

Coding and other computer science expertise remain some of the more important skills that a person can have in the working world today, but in the last few years, we have also seen a big rise in a new generation of tools providing an alternative way of reaping the fruits of technology: “no-code” software, which lets anyone — technical or non-technical — build apps, games, AI-based chatbots, and other products that used to be the exclusive terrain of engineers and computer scientists.

Today, one of the newer startups in the category — London-based Gyana, which lets non-technical people run data science analytics on any structured dataset — is announcing a round of £3 million to fuel its next stage of growth.

Led by U.K. firm Fuel Ventures, other investors in this round include Biz Stone of Twitter, Green Shores Capital and U+I , and it brings the total raised by the startup to $6.8 million since being founded in 2015.

Gyana (Sanskrit for “knowledge”) was co-founded by Joyeeta Das and David Kell, who were both pursuing post-graduate degrees at Oxford: Das, a former engineer, was getting an MBA, and Kell was doing a Ph. D. in physics.

Das said the idea of building this tool came out of the fact that the pair could see a big disconnect emerging not just in their studies, but also in the world at large — not so much a digital divide, as a digital light year in terms of the distance between the groups of who and who doesn’t know how to work in the realm of data science.

“Everyone talks about using data to inform decision making, and the world becoming data-driven, but actually that proposition is available to less than one percent of the world,” she said.

Out of that, the pair decided to work on building a platform that Das describes as a way to empower “citizen data scientists,” by letting users upload any structured data set (for example, a .CSV file) and running a series of queries on it to be able to visualise trends and other insights more easily.

While the longer term goal may be for any person to be able to produce an analytical insight out of a long list of numbers, the more practical and immediate application has been in enterprise services and building tools for non-technical knowledge workers to make better, data-driven decisions.

To prove out its software, the startup first built an app based on the platform that it calls Neera (Sanskrit for “water”), which specifically parses footfall and other “human movement” metrics, useful for applications in retail, real estate and civic planning — for example to determine well certain retail locations are performing, footfall in popular locations, decisions on where to place or remove stores, or how to price a piece of property.

Starting out with the aim of mid-market and smaller companies — those most likely not to have in-house data scientists to meet their business needs — startup has already picked up a series of customers that are actually quite a lot bigger than that. They include Vodafone, Barclays, EY, Pret a Manger, Knight Frank and the UK Ministry of Defense. It says it has some £1 million in contracts with these firms currently.

That, in turn, has served as the trigger to raise this latest round of funding and to launch Vayu (Sanskrit for “air”) — a more general purpose app that covers a wider set of parameters that can be applied to a dataset. So far, it has been adopted by academic researchers, financial services employees, and others that use analysis in their work, Das said.

With both Vayu and Neera, the aim — refreshingly — is to make the whole experience as privacy-friendly as possible, Das noted. Currently, you download an app if you want to use Gyana, and you keep your data local as you work on it. Gyana has no “anonymization” and no retention of data in its processes, except things like analytics around where your cursor hovers, so that Gyana knows how it can improve its product.

“There are always ways to reverse engineer these things,” Das said of anonymization. “We just wanted to make sure that we are not accidentally creating a situation where, despite learning from anaonyised materials, you can’t reverse engineer what people are analysing. We are just not convinced.”

While there is something commendable about building and shipping a tool with a lot of potential to it, Gyana runs the risk of facing what I think of as the “water, water everywhere” problem. Sometimes if a person really has no experience or specific aim, it can be hard to think of how to get started when you can do anything. Das said they have also identified this, and so while currently Gyana already offers some tutorials and helper tools within the app to nudge the user along, the plan is to eventually bring in a large variety of datasets for people to get started with, and also to develop a more intuitive way to “read” the basics of the files in order to figure out what kinds of data inquiries a person is most likely to want to make.

The rise of “no-code” software has been a swift one in the world of tech spanning the proliferation of startups, big acquisitions, and large funding rounds. Companies like Airtable and DashDash are aimed at building analytics leaning on interfaces that follow the basic design of a spreadsheet; AppSheet, which is a no-code mobile app building platform, was recently acquired by Google; and Roblox (for building games without needing to code) and Uncorq (for app development) have both raised significant funding just this week. In the area of no-code data analytics and visualisation, there are biggies like Tableau, as well as Trifacta, RapidMiner and more.

Gartner predicts that by 2024, some 65% of all app development will be made on low- or no-code platforms, and Forrester estimates that the no- and low-code market will be worth some $10 billion this year, rising to $21.2 billion by 2024.

That represents a big business opportunity for the likes of Gyana, which has been unique in using the no-code approach specifically to tackle the area of data science.

However, in the spirit of citizen data scientists, the intention is to keep a consumer version of the apps free to use as it works on signing up enterprise users with more enhanced paid products, which will be priced on an annual license basis (currently clients are paying between $6,000 and $12,000 depending on usage, she said).

“We want to do free for as long as we can,” Das said, both in relation to the data tools and the datasets that it will offer to users. “The biggest value add is not about accessing premium data that is hard to get. We are not a data marketplace but we want to provide data that makes sense to access,” adding that even with business users, “we’d like you to do 90% of what you want to do without paying for anything.”

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What virtual worlds in the coming multiverse era will look like

Gaming and social media are on a collision course, the result of which will be mainstream popularity of virtual worlds primarily driven by user-generated content (UGC) and anchored in small groups and one-to-one interactions.

Games targeting core gamers will remain a thriving market, and social apps centered on broadcasting content will remain popular for photo sharing and news tracking. However, a lot of our daily online social interaction will shift to multiverse virtual worlds where avatars mark our presence, we own digital goods, earn money from our contributions to the world and gain a deeper sense of community than other types of online interactions.

(This is part three of a seven-part series about virtual worlds.)

Most people will participate in multiple virtual worlds depending on their mood, personality and social circle. A half dozen worlds will be particularly popular but there will be many niche ones. Some may require that you use your real identity (or at least the name on your Facebook account) but most will not.

These worlds don’t have to remain tied to the norms of our physical world — they can be imaginative realms with different physics. Some worlds may strive to look photorealistic while others will go for artistic distinction. Rules, cultural norms, economic models, and user controls will vary. Some worlds will be oriented around war and conflict, others will be oriented around peaceful commerce and participation in a tranquil society, and still others will take an educational focus looking to simulate areas of Earth for closer study.

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Roblox raises $150M Series G, led by Andreessen Horowitz, now valued at $4B

Online gaming platform Roblox, now home to 115 million largely Gen Z players per month, announced today it has raised $150 million in Series G funding, led by Andreessen Horowitz’s Late Stage Venture fund. The company will also open a tender offer for up to $350 million of common and preferred shares, it says.

The company has previously offered stakeholders and employees liquidity through periodic secondary offerings, as it believes in its long-term potential. Roblox is also cash-flow positive, according to its CFO Michael Guthrie.

Others participating in the Series G include new investors Temasek and Tencent Holdings Limited, as well as existing investors Altos Ventures, Meritech Capital, and Tiger Global Management.

The funding comes at a period of significant growth for the gaming platform. Just last summer, it was being visited by 100 million users, topping Minecraft, and its developer community of over 2 million actives earned $110 million in 2019 — up from around $70+ million in 2018 and $40+ million in 2017.

Since then, Roblox has further invested in its developer business, with the launch of new tools for building more realistic 3D experiences and a marketplace where creators can sell their own development assets and tools to others, among other things.

Roblox offers a platform for its developers to build upon, similar to the App Store. Many of its most popular games are free, instead monetizing as players spend on in-game items using virtual cash called Robux. Some of its largest games average over 10 million users monthly. Over 10 games have seen more than 1 billion visits.

Players on Roblox often do more than just focus on completing a goal or task — they go online to hang out with friends in a gaming environment. Half of weekly active users go to Roblox to play with friends. In addition, half of Roblox users update their avatar every month.

In recent months, Roblox has also been working to take its platform further outside the U.S. including most notably China. Last year, Roblox entered a strategic partnership with Tencent in an effort to bring its platform and coding curriculum to the region, including by adding support for Chinese languages and running coder camps. Today, Roblox has players and creators in over 200 countries, it says.

As of last year, Roblox was valued at $2.5 billion, with roughly half of U.S. children ages 9 through 12 playing on its platform, according to comScore. This remains true today. In addition, its user base overall skews younger, with over 40% 13 and up.

The company is now valued at $4 billion, The Wall Street Journal reported. (TechCrunch additionally understands this to be true. Roblox isn’t commenting.)

Today, Roblox says its user base is spending a collective 1.5 billion hours per month on its service. And because it’s accessible across platforms, users often move from PC to smartphone to continue to play — a newer trend in online gaming, and one that’s also driving adoption of games like Fortnite, PUBG, and others.

“We are big believers in Roblox’s long-term vision, and are confident in backing the team as they enter this next inflection point,” said David George, General Partner at Andreessen Horowitz, of the firm’s investment. “Roblox is one of those rare platform companies with massive traction and an organic, high-growth business model that will advance the company, and push the industry forward for many years to come,” he added.

Roblox plans to leverage the new funds to continue its growth, including international; further build out its developer tools and ecosystem; and invest in engineering talent and infrastructure.

“We’ve stayed true to our vision of creating a safe and civil place where people come together to create, learn, and have fun, and it’s amazing to see what we’ve built together with our global creator community,” said David Baszucki, CEO and co-founder of Roblox, in a statement. “Looking ahead, we’re doubling down on our commitment to building the most advanced tools and technology to take our creators and players into the metaverse of the future.”

Updated, 2/26/20, 7:30 PM ET with more updated statistics.

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A look at Made Renovation, which just raised $9 million in seed funding to zero in on bathroom remodels

Made Renovation, a new, San Francisco-based company, thinks it has found a profitable way to help homeowners get done something that busy general contractors in the Bay Area won’t otherwise make time for, which is bathroom remodels.

Why they typically pass on these: they have too many entire homes, or, at least, entire floors, to build for affluent regional homeowners who’ve kept the construction industry buzzing for years.

It’s a problem that founders Roger Dickey, who previously co-founded Gigster, and Sagar Shah, who previously founded Quad, think they can solve through technology, naturally. Their big idea: create bathroom templates that customers can customize but whose scope and costs are generally understood, line up these customers, then hire general contractors who are willing to focus only on these bathrooms.

It’s an idea that’s picking up traction with these GCs, says Dickey, who explains it this way: “General contractors generally see net margin of 3%” no matter the size of the job, owing to unforeseen hurdles, like pipes that suddenly need to be rebuilt, drains that need to be dug and materials that don’t ship on schedule.

In addition to timing issues, GCs are also often dealing with frustrated building owners who might underestimate a project’s costs, particularly in California, where construction bills often cause sticker shock.

Made Renovation sees an opportunity to make both the lives of GCs and homeowners easier. Through pre-negotiated pricing, volume and materials handling (it right now rents part of a warehouse where it receives goods), it’s promising GCs a “reasonable margin” so they can not only pay their crews but live a higher quality of life themselves.

Meanwhile, per the plan, customers need only choose from the company’s “modern” collection, its more traditional “heritage”design or its “artisan” collection — all of which can be customized — then sit back while their long-neglected bathrooms are remade.

Whether Made Renovation can pull off its grand vision is a giant question mark. The construction industry is nothing if not messy, and in addition to convincing GCs of its merits, Made Renovation — like any marketplace company — has to strike the right balance between customer demand and supply as it gets off the ground.

In the meantime, investors clearly think it has promise. Led by Base10 Partners and with participation from Felicis Ventures, Founders Fund and some individual investors, the company has already raised $9 million in seed funding across two tranches.

Part of that capital is on display right now in San Francisco, where Made Renovation today opened its doors to customers who want to check out its design ideas and, if all goes as planned, will begin lining up their own home improvement projects. Customers simply pick a collection, Made Renovation then puts together a “mood board” of materials from that collection, sends out a 3D rendering of what to expect, then goes into build mode with its GC partners.

As for what happens when that build goes awry, Dickey says Made Renovation has it covered. Most notably, while it guarantees the work to its own customers, the GCs with whom it works guarantee their work to Made Renovation.

Dickey also notes that while the startup “may lose money on some projects,” he stresses there are caveats that customers agree to at the outset. Among these, he says, “We can’t X-ray their walls and see if they don’t have wiring up to code. We don’t cover dry rot in walls.” Technology, suggests Dickey, can only do so much.

If you’re in the Bay Area and want to check out its new storefront, it’s on Chestnut Street in SF, in the city’s Marina district. The company hopes to perfect its model in the Bay Area, says Dickey, then expand into other regions. As for why Made Renovation decided to tackle one of the most challenging U.S. markets first, he suggests it’s the best way to test its mettle. “I like the idea of starting a company here, because if we can make it work here, I think we can succeed anywhere.”

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