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Knowable launches its ‘not a podcast’ $100 audio classes

Books on tape were the lifeblood of self-help. But e-learning startups like Khan Academy and Coursera demanded our eyes, not just our ears. Then came podcasts that make knowledge accessible, yet rarely focus on you retaining and applying what they teach.

Today, a new startup called Knowable is launching to provide gaze-free audio education at $100 per eight-hour course on topics like how to launch a startup or how to sleep better. The idea is that by layering chapter summaries and eventually interactive activities atop premium, long-form, ad-free lessons, it can become the trusted name in learning anywhere. With always-in Bluetooth earbuds and smart speakers becoming ubiquitous, we can imbibe content in smaller chunks in new environments. Knowable wants to fill that time with self-improvement.

The big question is whether Knowable can differentiate its content from free alternatives and build a moat against copycats through savvy voice-responsive learning exercises so you don’t forget everything.

To evolve beyond the podcast, Knowable has raised a $3.75 million seed round led by Andreessen Horowitz’s partner Connie Chan, and joined by Upfront, First Round and Initialized. “The market is ready for a company like Knowable. Their timing is right and their team possesses the rare combination of product expertise and creative media experience necessary to win. That’s why I’m not just hosting Knowable’s first course, Launch a Startup, we’re also one of the earliest investors in the company,” says Initialized’s Alexis Ohanian.

Knowable Courses

There’s certainly a market opportunity, as 32% of Americans listen to podcasts monthly, up from 26% in 2018, with 74% of those citing the desire to learn. Half of Americans have listened to an audio book. The e-learning market is $190 billion today, but projected to grow to $300 billion as bloated and expensive higher education succumbs to cheaper and more focused options.

But to score consistent revenue, Knowable must build up its library and execute on plans to offer a subscription service with access to updates on prior lessons. A major challenge will be bundling classes on the right topics that don’t exhaust users so they keep listening and paying.

Building a school from sound

“My first-generation immigrant parents came here without college degrees. Great teachers let me move up the socioeconomic ladder pretty quickly,” says Knowable co-founder Warren Shaeffer. “The genesis of the idea came from our shared interest in education and the value of great teachers.”

Knowable ChaptersShaeffer and his co-founder Alex Benzer have already been through the struggles of startup life together. After meeting at MuckerLab in LA and splitting from their respective co-founders, in 2007 they created SocialEngine, a community website builder that sold to Room 214. Next they built up a video platform for independent creators called Vidme that raised $9 million but never became sustainable before selling to Giphy in 2018.

The pair had glimpsed how great content could rope in an audience, but felt like the true potential of the podcast hadn’t been explored. Why did they have to be produced on the cheap, distributed on generic platforms and supported by ads? Knowable emerged as a way to create luxury audio, delivered through a purpose-built app and paid for with direct sales or subscriptions. Instead of recording unscripted discussions as episodes, they mapped out course curriculum and filled them with structured advice from experts.

I’m a few hours into the Ohanian-hosted Launch a Startup. It’s certainly a lot more efficient than trying to learn the basics just through storytelling from podcasts like Reid Hoffman’s Masters of Scale or NPR’s How I Built This. One chapter breaks down the top ways startups die and the traits you’ll need to persevere. From optimism and resilience operating in unstructured environments to a refusal to make excuses why you can’t succeed, Ohanian cooly recaps the learnings at the end of the chapter. Open the app and you’ll get a written summary plus suggested blog posts and books for diving deeper. An accompanying 95-page PDF workbook collects all the key learnings for rapid review later.

The topic is huge, though, and Knowable is at its best when it’s distilling knowledge into neatly packaged lists and frameworks. The course’s weakest moments are when it feels most like a podcast, with somewhat meandering conversations with random founders discussing how they dealt with problems. Meanwhile, it currently lacks some basic tools like in-app notetaking and sharing, or as wide a range of playback speeds and rewind options as you’ll get on Audible. “We don’t think of ourselves as a podcast company,” Shaeffer says, but that’s still who he’s competing against.

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— Alexis Ohanian Sr. 🚀 (@alexisohanian) May 28, 2019

What’s also missing is any true interactivity. The downside of audio learning is that if you’re not paying full attention, it’s easy to zone out. Knowable needs to develop voice and touch-controlled exercises to help users apply and retain the lessons. There are plans to launch learning communities where students can confer about the classes, akin to Y Combinator’s “Bookface” forum.

However, Shaeffer says that “we’re on a mission to make education more accessible and quizzes might be an impediment to that,” which leaves questions about what the learning activities will look like, even though they’re crucial to users coughing up $100 per class. It’s easy to imagine Spotify/Anchor, Gimlet Media or other major podcast players developing their own interactive features and classes if Knowable doesn’t get there first.

Snackable audio education

The startup’s bid for virality is the ability to give a friend a code to take the class with you. Knowable is also hoping big-name experts and quality driven by a team cobbled together from NPR, The Washington Post, William Morris Endeavor, Masterclass and Vice will set it apart. They’ve got a lot of work ahead to grow beyond the six courses currently available on topics like climate change activism and real estate, especially because there’s a 100% money-back guarantee if classes fall short.

For the moment, Knowable feels a bit late with its homework. It has the potential and demand to reinvent audio learning but currently sounds too similar to what’s already everywhere. I was hoping for a Bandersnatch for education that made a broadcast experience feel more like a game.

But the opportunity will only continue to grow as we spend more of our lives in earshot of AirPods and Echoes. With a broad enough library and clever editing, one day you might tell Knowable “teach me something about venture capital in eight minutes” as you walk to the coffee shop. That’s going to have a much better impact on your life than just scrolling through another feed.

 

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Pandora puts its personalization powers to work in a revamped app

Pandora is doubling down on personalization and revamping its app in order to better compete with rivals like Spotify and Apple Music. Today, the company is introducing a new mobile experience that includes a dedicated “For You” tab where a continually updated feed of content is presented to users, including both music and podcast recommendations (and more). This content is personalized to the individual, based on factors like the day of the week, the time of day and Pandora’s predictions about your mood, among other things.

The new personalized feed will also help the company to better showcase more of its exclusive content — like its music-and-podcast combos, called “Pandora Stories,” for example. Or the dozens of SiriusXM talk shows that became Pandora podcasts following its acquisition.

“Our listeners have told us that they love the utility of Pandora — it’s drop-dead easy, it works, it knows me, it’s really simple,” explains Pandora’s Chief Product Officer Chris Phillips. “But what they haven’t been able to understand and have easy enough access to is all the content and programming that we have available on Pandora — the new content, new programming and the unique content that you can’t get other places,” he says.

The For You tab aims to change that by turning Pandora’s personalization capabilities onto its broader catalog and exclusives, then crafting a scrollable feed with dozens of ways to listen.

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Here, you’ll be able to tap into Pandora Modes, for example, which is a new way to listen to Pandora Stations. The feature was previously available on the web, and has now come to mobile for the first time with today’s launch.

Pandora Modes let you toggle between ways to customize your stations. You can opt for modes that will tweak the station to play things like the most popular songs (“crowd faves”), the deep cuts, new releases, artist-only tracks and more. You also can opt for a “discovery” mode to have Pandora introduce you to new artists you may like, as related to the station in question.

Another section in the For You tab lets you browse by categories, including genre, new music, podcasts, moods, playlists, decades and trending.

The “Moods & Activities” section, meanwhile, will present collections of music based on current trends — for example, one of the available “moods” is “fall,” and another could be “rainy day,” matched up with the day’s weather. You also can dig into this section for moods to match your activity, like workout, gaming, studying, family time and more.

As you scroll down the For You page, you’ll come across your podcast recommendations and personalized playlists. And Pandora can create some 80 different versions of the latter, which include playlists by moods, activities, genres and more, all powered by its Music Genome.

Plus, the combined Pandora and SiriusXM editorial team of around 25 creates hundreds of human-curated playlists, too.

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In total, there are some 35 different modules in Pandora’s new For You feed, some of which are shown to every user while others appear dynamically based on time of day and day of week. Its suggestions will also be tailored to your own likes and interests, thanks to your own listening behavior and explicit signals, like thumbs up and thumbs down.

That means your For You tab will be unique to you, and you can later be targeted with specific promotions — like the content to emerge from that deal between SiriusXM/Pandora and Drake, for example, if relevant to your interests. (Hey, it’s better than that time when Spotify put Drake’s face on every playlist.)

Despite the personalization, the feed will still include some insights powered by the larger Pandora population, so you can see what’s popular and trending more broadly across the service.

In time, Pandora plans to roll out even more modules to build out the experience further.

100 billion thumbs are what’s powering all this,” adds Phillips, speaking of Pandora’s recent milestone, which measured the number of thumbs up and down clicks from users. Until now, he says, Pandora “hadn’t really brought together the community…and the power of our personalization, but not just for stations — for all the playlists, albums, songs and artists,” Phillips continues. “And then the idea that we lay on top of all of this…the idea of what time of day it is, and what might be interesting based on what we predict your mood is right now,” he says.

The “For You” tab and other features are arriving today on Pandora for iOS and Android.

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Rhino looks to replace renters’ security deposits with a small monthly fee

Rhino, the insurtech startup incubated by Kairos and co-founded by Kairos CEO Ankur Jain, has today announced the close of a $21 million Series A round led by Kairos and Lakestar.

Rhino was founded in 2017 with the goal of getting back to renters the billions of dollars that are locked up in cash security deposits, all while protecting landlords and their property. As it stands now, landlords usually take one month’s rent to cover any damage that might be done to the apartment during the lease. This is piled on top of first and sometimes last month’s rent, and even at times a broker’s fee of one month’s rent, which adds up to an incredibly steep cost of moving.

Because of certain regulations, this money is held in an individual escrow account and can’t really generate interest, which results in billions of dollars zapped out of the economy and instead sitting dead in some account.

Rhino is looking to give renters the option to pay a small monthly fee (as low as $3) to cover an insurance policy for the landlord. Rhino is itself a managing general agent, allowing the company to both sell and create policy plans for landlords through partnerships with carriers.

Thus far the startup has saved renters upwards of $60 million in 2019, with users in more than 300,000 rental units across the country.

“The greatest challenge is working against legacy and industry norms,” said Rhino CEO and co-founder Paraag Sarva. “That start has begun, but there is a huge amount of inertia behind the status quo and that is far and away what we are most challenged by day in and day out.”

To help speed up the process, Rhino is working alongside policymakers to enact change on a federal level.

Alongside the funding announcement, the company is announcing its new policy proposal that was created in collaboration with federal, state and local government officials. The policy essentially allows for renters to be given a choice when it comes to cash deposits, including allowing residents to cover security deposits in installments or use insurtech products like Rhino to cover deposits.

Rhino says it will be sharing the policy proposal with 2020 presidential candidates on both sides of the aisle.

Rhino is one of a handful of companies that has been incubated by Kairos, a startup studio led by Ankur Jain with the goal of solving the biggest problems faced by everyday Americans. The studio focuses on housing and healthcare, with companies such as Rhino, June Homes, Little Spoon, Cera and a couple of startups still in stealth.

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Khatabook raises $25M to help businesses in India record financial transactions digitally and accept online payments

Even as tens of millions of Indians have come online for the first time in recent years, most businesses in the nation remain offline. They continue to rely on long notebooks to keep a log of their financial transactions. A nine-month old startup which is digitizing the bookkeeping and allowing merchants to accept online payments just raised a significant amount of capital.

Khatabook, a Bangalore-based startup, said on Tuesday it has raised $25 million in a new financing round. The Series A round for the startup was funded by GGV Capital, Partners of DST Global, RTP Ventures, Sequoia India, Tencent, and Y Combinator. A clutch of high-profile angel investors including Amrish Rau, Anand Chandrasekharan, Deep Nishar, Gokul Rajaram, Jitendra Gupta, Kunal Bahl, and Kunal Shah also participated in the round. The startup has raised $29 million to date.

Khatabook operates an eponymous Android app that allows small and medium businesses to keep a log of their financial transactions and accept payments online. The app, which was launched on Google Play Store in December last year, has amassed 5 million merchants from more than 3,000 cities, towns, and villages in India, Ravish Naresh, cofounder and CEO of Khatabook told TechCrunch in an interview this week.

The app, which remains free of charge, was used to process transactions worth more than $3 billion in August, said Naresh. Most merchants in developing markets are not online currently. They continue to rely on logging their financial transactions — credit, for instance — on notebooks. As you can imagine, this methodology is not structured.

Even has Reliance Jio, a telecom operator launched by India’s richest man Mukesh Ambani, upended the Indian market and brought tens of millions of Indians online for the first time in last three years, most businesses in the country are still carrying out their operations without the use of any technology, said Naresh. “Could we build an app that makes it very easy for merchants to digitize their bookkeeping?” he said.

“As soon as we launched the app, we instantly started to go viral,” he said. For several months now, the startup is seeing 20% growth each month, he said. In six months, the app has helped businesses recover $5 billion in previously unpaid credits, Naresh claimed. Without any marketing, the app has also gained a significant number of users in Nepal, Pakistan, and Bangladesh, said Naresh.

“At Khatabook, we have taken early but significant steps towards leveraging this trend to digitize India’s shopkeepers. For most of our merchants, we are the first business software they’ve used in their entire life. And we will continue to build more India-first innovations to further enable the growth of what is still a largely untapped sector,” he said.

In a statement, Hans Tung, Managing Partner of GGV Capital, said, “as a global investor, we seek out founders who understand the local market and respond to growth opportunities with speed and agility – we certainly see this with the Khatabook team.”

Naresh, a cofounder of property startup Housing, said the startup will use the capital to build new features to serve merchants. In next 12 months, Khatabook will aim to add 25 million businesses, he said.

A growing number of startups in India are attempting to help businesses. OkCredit, which raised $67 million last month, serves 5 million merchants. IndiaMART, a 23-year-old B2B firm that went public this year, led a round in a startup called Vyapar last month that is addressing similar problems.

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Africa’s top mobile phone seller Transsion lists in Chinese IPO

Chinese mobile phone and device maker Transsion has listed in an IPO on Shanghai’s STAR Market, a Transsion spokesperson confirmed to TechCrunch. 

Headquartered in Shenzhen, Transsion is a top seller of smartphones in Africa under its Tecno brand. The company has also started to support venture funding of African startups.

Transsion issued 80 million A shares at an opening price of 35.15 yuan (≈ $5.00) to raise 2.8 billion yuan (or ≈ $394 million).

A shares are the common shares issued by mainland Chinese companies and are normally available for purchases only by mainland citizens. 

Transsion’s IPO prospectus is downloadable (in Chinese) and its STAR Market listing application is available on the Shanghai Stock Exchange’s website.

STAR is the Shanghai Stock Exchange’s new Nasdaq-style board for tech stocks that went live in July with some 25 companies going public.

Transsion plans to spend 1.6 billion yuan (or $227 million) of its STAR Market raise on building more phone assembly hubs, and around 430 million yuan ($62 million) on research and development, including a mobile phone R&D center in Shanghai, a company spokesperson said.

To support its African sales network, Transsion maintains a manufacturing facility in Ethiopia. The company recently announced plans to build an industrial park and R&D facility in India for manufacture of phones to Africa.

The IPO comes after Transsion announced its intent to go public and filed its first docs with the Shanghai Stock Exchange in April.

Listing on STAR Market puts Transsion on China’s new exchange — seen as an extension of Beijing’s ambition to become a hub for tech startups to raise public capital. Chinese regulators lowered profitability requirements for the STAR Market, which means pre-profit ventures can list.

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Transsion’s IPO comes when the company is actually in the black. The firm generated 22.6 billion yuan ($3.29 billion) in revenue in 2018, up from 20 billion yuan a year earlier. Net profit for the year slid to 654 million yuan, down from 677 million yuan in 2017, according to the firm’s prospectus.

Transsion sold 124 million phones globally in 2018, per company data. In Africa, Transsion holds 54% of the feature phone market — through its brands Tecno, Infinix and Itel — and in smartphone sales is second to Samsung and before Huawei, according to International Data Corporation stats.

Transsion has R&D centers in Nigeria and Kenya and its sales network in Africa includes retail shops in Nigeria, Kenya, Tanzania, Ethiopia and Egypt. The company also attracted attention for being one of the first known device makers to optimize its camera phones for African complexions.

On a 2019 research trip to Addis Ababa, TechCrunch learned the top entry-level Tecno smartphone was the W3, which lists for 3,600 Ethiopian Birr, or roughly $125.

In Africa, Transsion’s ability to build market share and find a sweet spot with consumers on price and features gives it prominence in the continent’s booming tech scene.

Africa already has strong mobile-phone penetration, but continues to undergo a conversion from basic USSD phones, to feature phones, to smartphones.

Smartphone adoption on the continent is low, at 34%, but expected to grow to 67% by 2025, according to GSMA.

This, added to an improving internet profile, is key to Africa’s tech scene. In top markets for VC and startup origination — such as Nigeria, Kenya and South Africa — thousands of ventures are building business models around mobile-based products and digital applications.

If Transsion’s IPO enables higher smartphone conversion on the continent, that could enable more startups and startup opportunities — from fintech to VOD apps.

Another interesting facet to Transsion’s IPO is its potential to create greater influence from China in African tech, in particular as the Shenzhen company moves more definitely toward venture investing.

In August, Transsion-funded Future Hub teamed up with Kenya’s Wapi Capital to source and fund early-stage African fintech startups.

China’s engagement with African startups has been light compared to China’s deal-making on infrastructure and commodities — further boosted in recent years as Beijing pushes its Belt and Road plan.

Transsion’s IPO is the second event this year — after Chinese owned Opera’s venture spending in Nigeria — to reflect greater Chinese influence and investment in the continent’s digital scene.

So in coming years, China could be less known for building roads and bridges in Africa and more for selling smartphones and providing VC for African startups.

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Monthly enlists experts and celebrities to teach 30-day online classes

You may know Max Deutsch from Month to Master, his yearlong self-improvement program where he tried to master one “expert-level” skill each month — such as solving a Rubik’s Cube in 20 seconds, holding a 30-minute conversation in a foreign language and even challenging world champion Magnus Carlsen to a game of chess (Deustch lost).

Now, Deustch and his co-founder Valentin Perez are launching Monthly, which Deustch told me is designed to “leverage technology to help scale this kind of learning to many more people.”

Specifically, Monthly offers 30-day classes taught by experts and celebrities — the instructors often have hundreds of thousands or millions of YouTube subscribers. For example, Andrew Huang is teaching a class on music production, Daria Callie is teaching a class on realistic portrait painting and Stevie Mackey is teaching a class on singing.

When you enroll in a class, you’ll be assigned a different task every day; you might watch an instructional video one day, and then do something more hands-on the next. While the classes are online, you have to enroll and take the class at set periods of time — currently, Huang’s class is the only one open for enrollment.

Deutsch acknowledged that this can seem “a bit antithetical to the benefit of online learning (that you can do it whenever you want),” but he noted that often, “‘whenever you want’ ends up offering most people too much flexibility and becomes ‘maybe some other time.’”

So by having explicit start and stop days for a class, he said, “the commitment you’re making to yourself is more significant and as a result you’re much more likely to stick with it and follow through on your aspirations.”

You’ll also be placed in peer groups with 20 other students, with whom you share work and give and receive feedback. And at the end of it, Deutsch said you’ll have produced “something tangible that you’ve made that you’re proud of and that you can share with the world” — a voice recording, a film, a painting, etc.

Pricing will vary from $179 to $279, depending on the class. Deutsch didn’t provide specific numbers on how the money is shared with instructors, but he noted that the split varies depending on whether students signed up via Monthly or via an instructor promotion. And either way, he said, “creators are getting a very compelling split.”

As for funding, Monthly has raised an undisclosed amount from Floodgate’s Ann Miura-Ko at Floodgate, Intuit founder Scott Cook (Deutsch worked as a product manager at Intuit), and OVO Fund’s Eric Chen.

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Upstart banking company Dave is now worth $1 billion, as Norwest puts in $50 million

Two years after the Los Angeles-based fintech startup Dave launched with a suite of money management tools to save consumers from overdraft fees, the company is now worth $1 billion thanks to a nascent banking practice that had investors lining up.

The company used its overdraft protection service and money management display to shift customers’ focus away from the total balance that their account would show by giving them a sense of how much was actually left in their accounts once debits were included in their statements.

“What was cool about our financial management product was that we were trying to use Dave as a replacement for their current bank,” says Jason Wilk, Dave’s co-founder and chief executive.

Dave now counts over 4 million users for its financial management app and has roughly 800,000 people on the waiting list to use its banking services, Wilk says.

The company has taken a methodical approach to opening its doors as a digital bank, in part because it wants to have the necessary support infrastructure in place to service the demand that Wilk expects to see for its service.

“It’s one thing to help people with budgeting. It’s another to actually manage their money,” says Wilk.

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Dave will use the $50 million raised from Norwest to significantly expand its product and engineering team within the next 12 months, in order to double down on the core business and ensure the success of the banking product.

“We can prove that Dave can be helpful by showing how we can help you manage your current account, and then Dave banking is the marketing lever from there,” says Wilk.

For now, customers need to have the financial management app installed to be able to access the company’s banking service.  

Dave charges $1 per month for access to its financial management tools and that also gives customers the ability to use a cushion of between $50 to $75 to avoid being hit with overdraft fees from their current bank account. Dave asks for a tip every time a customer uses that cushion to cover expenses — something that Wilk says is still cheaper than having to worry about overdraft fees.

And, to add a bit of environmental spin, for every tip that Dave receives, the company plants a tree. “We plant millions and millions of trees,” says Wilk.

The company is FDIC insured through a partner bank, the Memphis-based Evolve Bank and Trust, which acts as a backstop for the company’s financial management activities.

“We already had a relationship with them for some payment processing stuff,” says Wilk. “We liked the team and liked the terms and went with them.”

Terms between financial services firms can vary, and, Wilk says, Evolve Bank was willing to give the company a good deal on splitting the interchange fee, which is a big source of revenue for upstart banks.

It’s possible that Dave could have received a bigger check at a potentially higher valuation, but Wilk says the startup is trying to stay lean.

“The company is growing so quickly, we didn’t want to get too diluted on this round,” he says. “We think the company is quite a bit more valuable than [$1 billion]. You don’t want to raise too much money too quickly if you really think the valuation is going to climb… Since we signed the term sheet the company has already grown another 40%.”

It was only four months ago that Dave was announcing a $110 million credit financing with Victory Park Capital and the launch of its banking product.

Dave’s products and services have a few advantages for customers that are just getting started on the path to financial security. The company monitors everyday monthly payments and reports them to credit agencies to improve customers’ credit ratings. The company also provides up to $100, interest-free, overdraft protection.

“Banks have failed their customers by building products that put their own interests ahead of the humans who use them. People don’t need predatory fees, they need tools that actually solve their challenges around credit building, finding work and getting access to their own money to cover immediate expenses. Dave is the banking product that works with its customers, not against them,” said Wilk, in a June statement announcing the funding and banking product launch.

While Dave is getting some hefty firepower and a generous valuation from Norwest, it’s also operating in a market where its core services that were a point of differentiation are quickly becoming table stakes.

Earlier in September, the new startup banking company Chime announced that it had hit 5 million banking customers and was offering its own overdraft protection service.

The San Francisco-based bank has also raised a lot more capital for a potential piggy bank to raid if it needs to acquire or spend on engineering talent to build out new products and services. Earlier this year, the company announced a $200 million round and said it had hit roughly 3 million customers. Clearly Chime is adding new banking customers at a torrid pace.

And they’re facing global competition as well. N26, the European startup bank with a $3.6 billion valuation and hundreds of millions in financing launched in the U.S. a few months ago as well.

The company sees a global opportunity to create new digital banking services in a world where large amounts of capital and an elite set of consumers move easily between international markets.

“We have an opportunity that we build a bank that has more than 50 million users around the globe. Today, we only have 3.5 million users but we’re accelerating,” said N26 chief executive, Valentin Self, in an interview with TechCrunch. “From a country perspective, we have agreed already that we go to Brazil. There’s no plan after Brazil yet. Now let’s focus on the U.S., then on Brazil, then next year we’ll find out what’s the feedback from these two markets.”

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AWS IQ matches AWS customers with certified service providers

AWS has a lot going on, and it’s not always easy for customers to deal with the breadth of its service offerings on its own. Today, the company announced a new service called AWS IQ that is designed to connect customers with certified service providers.

“Today I would like to tell you about AWS IQ, a new service that will help you to engage with AWS Certified third party experts for project work,” AWS’s Jeff Barr wrote in a blog post introducing the new feature. This could involve training, support, managed services, professional services or consulting. All of the companies available to help have received associate, specialty or professional certification from AWS, according to the post.

You start by selecting the type of service you are looking for, such as training or professional services, then the tool walks you through the process of defining your needs, including providing a title, description and what you are willing to pay for these services. The service then connects the requestor with a set of providers that match the requirements. From there, the requestor can review expert profiles and compare the ratings and offerings in a kind of online marketplace.

AWS IQ start screen

You start by selecting the type of service you want to engage

Swami Sivasubramanian, vice president at AWS, says they wanted to offer a way for customers and service providers to get together. “We built AWS IQ to serve as a bridge between our customers and experts, enabling them to get to work on new projects faster and easier, and removing many of the hassles and roadblocks that both groups usually encounter when dealing with project-based work,” he said in a statement.

The company sees this as a particularly valuable tool for small and medium-sized vendors, which might lack the expertise to find help with AWS services. The end result is that everyone should win. Customers get direct access to this community of experts, and the experts can more easily connect with potential customers to build their AWS consulting practice.

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European early-stage VC firm ‘Project A’ on Europe’s startup scene taking the next step

Project A, the Berlin-based VC, just raised a new $200 million fund (€180 million) to continue backing European startups at Seed and Series A stage.

In addition, the firm — whose investments include WorldRemit, Catawiki, Voi and Uberall — announced it will now have a presence in London and Stockholm in order to put people on the ground in what it says are “two of its favorite ecosystems.”

What better time, therefore, to catch up with the team at Project A, where we talked investment thesis, why Stockholm and London, and the increasing interest in Europe from U.S. LPs and VCs. Other subjects we touched on include diversity in venture, and, of course, Brexit!

TechCrunch: You last raised a fund in 2016, totaling €140 million, what changes have you noticed since then with regards to the types of companies you are seeing and the European ecosystem as a whole?

Uwe Horstmann: Entrepreneurs definitely matured a lot over the last few years. We see more and more of serial founders who combine drive with experience delivering great results. We also noticed an increase in more tech / product-centric and in B2B models.

This doesn’t come as a surprise as the market for consumer-oriented models started developing much earlier and is now reaching its limits after a few years. Many entrepreneurs gained experience in the Old Economy or have been consulting companies for a few years, learned about the struggle with products and processes first-hand and developed solutions specifically tailored to the industry’s needs.

We also notice a rise in professionalism in company setups and a higher ambition level in founding teams. This is probably also due to a more professional angel and micro fund scene that has developed in Europe.

TC: I note that you have U.S. LPs in the new fund, which I think is a first for Project A, and more broadly we are seeing a lot more interest from U.S. VCs in Europe these days. Why do you think that is, and how does this change the competitive landscape for deal-flow and the ambition of European founders?

Thies Sander: Having our first U.S. LPs on board makes us proud. LPs have noticed that European VC returns have really picked up during recent fund cohorts.

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SmartNews’ head of product on how the news discovery app wants to free readers from filter bubbles

Since launching in the United States five years ago, SmartNews, the news aggregation app that recently hit unicorn status, has quietly built a reputation for presenting reliable information from a wide range of publishers. The company straddles two very different markets: the U.S. and its home country of Japan, where it is one of the leading news apps.

SmartNews wants readers to see it as a way to break out of their filter bubbles, says Jeannie Yang, its senior vice president of product, especially as the American presidential election heats up. For example, it recently launched a feature, called “News From All Sides,” that lets people see how media outlets from across the political spectrum are covering a specific topic.

The app is driven by machine-learning algorithms, but it also has an editorial team led by Rich Jaroslovsky, the first managing editor of WSJ.com and founder of the Online News Association. One of SmartNews’ goal is to surface news that its users might not seek out on their own, but it must balance that with audience retention in a market that is crowded with many ways to consume content online, including competing news aggregation apps, Facebook and Google Search.

In a wide-ranging interview with Extra Crunch, Yang talked about SmartNews’ place in the media ecosystem, creating recommendation algorithms that don’t reinforce biases, the difference between its Japanese and American users and the challenges of presenting political news in a highly polarized environment.

Catherine Shu: One of the reasons why SmartNews is interesting is because there are a lot of news aggregation apps in America, but there hasn’t been one huge breakout app like SmartNews is in Japan or Toutiao in China. But at the same time, there are obviously a lot of issues in the publishing and news industry in the United States that a good dominant news app might be able to help, ranging from monetization to fake news.

Jeannie Yang: I think that’s definitely a challenge for everybody in the U.S. With SmartNews, we really want to see how we can help create a healthier media ecosystem and actually have publishers thrive as well. SmartNews has such respect for the publishers and the industry and we want to be good partners, but also really understand the challenges of the business model, as well as the challenges for users and thinking of how we can create a healthier ecosystem.

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