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Voi raises another $85M for its European e-scooter service

Voi Technology, the “micro-mobility” startup that operates an e-scooter service in a 38 cities across 10 European countries, has raised an $85 million in Series B funding.

Backing the round is a mixture of existing and new investors. They include Balderton Capital, Creandum, Project A, JME Ventures, Raine Ventures, Kreos Capital, Inbox Capital, Rider Global, and Black Ice Capital. The new funding brings the total raised by Voi to $136 million.

Eagled-eyed readers will have noticed that, based on our previous Voi coverage, the total figure is $32 million short. That’s because not all of Voi’s previous Series A commitment was cashed in after the company was offered more favourable terms for its $30 million Series A extension and therefore elected not to draw down the second tranche of its original Series A.

Launched in 2018, the company is best-known for its e-scooter rentals but now pitches itself as a micro-mobility provider, offering a number of different transport devices. These include various e-scooter and e-bike models, in a bid to become a broader transport operator helping to re-shape urban transport and wean people off using cars.

To date, Voi says it has 4 million registered users and has powered 14 million rides. More recently it has launched new, more robust hardware that has been designed to sustain the rigours of commercial e-bike sharing. The idea is that more suitable hardware will help e-scooter companies improve margins since more rides can be extracted from the life-span of each vehicle.

On that note, Voi says it will use the new funding to develop “strong profitable businesses” in the 38 cities where it is already operating, as well as increase its R&D spend to improve its technology platform and products. Earlier this year, the company announced that it is already profitable in the cities of Stockholm and Oslo.

“Clearly, we feel we are on track to achieve this in more of our cities and that is our aim,” Voi co-founder and CEO Fredrik Hjelm tells me. “At this point, a key focus for us is to ensure we continue to increase the lifetime of our e-scooters, forge key partnerships and continue to work in those cities which provide the best conditions for a profitable e-scooter business”.

Hjelm says that Voi’s version 2 scooters are projected to last over 18 months, which means the company should be in profit before it needs to raise again. However, he wouldn’t be drawn on when that might be.

With regards to R&D and improvements to the Voi platform, the company will continue to work on the lifetime of its e-scooters, in addition to improved repair management via integrating “predictive diagnostics”.

Hjelm also says Voi is developing “AI-powered” fleet management and more generally the platform’s capability to support future product portfolio expansion. In other words, we can expect new micro-mobility device categories in the future.

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Startups Weekly: Airbnb’s growing pains

Hello and welcome back to Startups Weekly, a weekend newsletter that dives into the week’s noteworthy startups and venture capital news. Before I jump into today’s topic, let’s catch up a bit. Last week, I wrote about Uber’s new “money” team. Before that, I told you about how SoftBank is screwing up.

Remember, you can send me tips, suggestions and feedback to kate.clark@techcrunch.com or on Twitter @KateClarkTweets. If you don’t subscribe to Startups Weekly yet, you can do that here.


Brian Chesky, chief executive officer and co-founder of Airbnb Inc. (Michael Nagle/Bloomberg via Getty Images)

Airbnb’s growing up

Following the death of five people at a Halloween party hosted at a California Airbnb rental, and a scathing Vice report outlining Airbnb’s failure to prevent nation-wide scams, the company says it will begin verifying all seven million of its listings.

Airbnb properties will soon be verified for accuracy of photos, addresses, listing details, cleanliness, safety and basic home amenities, according to a company-wide email sent by Airbnb co-founder and chief executive officer Brian Chesky on Wednesday. All rentals that meet the company’s new standards will be “clearly labeled” by December 15, 2020, he notes. Beginning next month, Airbnb will rebook or refund guests who check into rentals that do not meet the new accuracy standards.

These changes, outlined fully here, come as Airbnb preps for an IPO or a direct listing slated for 2020. The company was in need of some serious additions to its barely-there security measures and it also needed to make a grand gesture (or two) to Wall Street following multiple PR disasters over the last two weeks. Airbnb’s response to the recently-highlighted problems will help determine how it fares on the public market and given its quick and seemingly comprehensive response, money managers may be pleased.


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TechCrunch Disrupt Berlin 2017 in Berlin on 5 December 2017. ImageXDante for TechCrunch

Meet me in Berlin

The TechCrunch team is heading to Berlin again this year for our annual event, TechCrunch Disrupt Berlin, which brings together entrepreneurs and investors from across the globe. We announced the agenda this week, with leading founders including Away’s Jen Rubio and UiPath’s Daniel Dines. Take a look at the full agenda.

I will be there to interview a bunch of venture capitalists, who will give tips on how to raise your first euros. Buy tickets to the event here.


VC deals

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Ex-Facebook CPO Chris Cox now advises on climate & campaign tech

Chris Cox’s motivational speeches were at the heart of Facebook’s new employee orientation. But after 14 years at the social network, the chief product officer left in March amidst an executive shake-up and Facebook’s new plan to prioritize privacy by moving to encrypt its messaging apps. No details on his next projects were revealed.

Now the 37-year-old leader will be putting his inspirational demeanor and keen strategy sense to work to protect the environment and improve the government. Today at Wired25 conference, Cox finally shared more about his work advising political technology developer for progressives Acronym, and climate change-tracking satellite startup Planet Labs. He also explained more about the circumstances of his departure from the social network’s C-suite.

SAN FRANCISCO, CALIFORNIA – NOVEMBER 08: Chris Cox speaks onstage at the WIRED25 Summit 2019 – Day 1 at Commonwealth Club on November 08, 2019 in San Francisco, California. (Photo by Phillip Faraone/Getty Images for WIRED)

Leaving Facebook

On how he felt leaving Facebook, Cox said, “part of the reason I was okay leaving was that after 2016 I’d spent a couple years building out a bunch of the teams that I felt were most important to sort of take the lessons that we learned through some of 2016 and start to put in place institutions that can help the company, be more responsible and be a better communicator on some of the key issues.”

LIVE: Chris Cox, Former Chief Product Officer, Facebook, in conversation with WIRED’s Lauren Goode

LIVE: We’re live with Chris Cox, former Chief Product Officer, Facebook, from our #WIRED25 summit in conversation with WIRED senior writer Lauren Goode.

Posted by WIRED on Friday, November 8, 2019

As for what specifically drove him to leave, Cox explained that, “It wasn’t something where I felt I wanted to spend another 13 years on social media. Mark and I saw things a little bit differently . . . I think we are still investigating as an industry, how do you balance protecting the privacy of people’s information and continuing to keep people safe,” Cox said.

On whether moving toward encryption was part of that, he said he thinks encryption is “great: and that “It offers an enormous amount of protection,” but noted “it certainly makes some of those things more complicated” on the privacy versus safety balance. He complemented Facebook’s efforts to build ways of catching bad actors even if they’re shielded by encryption. That includes digital literacy initiatives in Brazil and India ahead of elections, and offering forwarding systems for sending questionable information to fact checkers. “I think there are pros and cons with these systems and I’m not a hard-liner on any one of them,” Cox said, and noted that what Facebook is building is “resonant with what people want.”

Cox was asked about the major debate about whether Facebook should allow political advertising. “We think political advertising can be good and helpful. It often favors up and comers versus incumbents.” Still, on fact-checking, he said, “I’m a big fan,” even though Facebook isn’t applying that to political ads. He did note that “I think the company should investigate and is investigating micro targeting . . . if there’s hundreds of variants being run of the creative then it’s tricky to get your arms around what’s being said.” He also advocated for more context in the user interface distinguishing political ads. 

Chris Cox speaks at Wired25

Cox’s next projects

Since leaving Facebook, Cox has joined the advisory board of a group called Acronym, which is helping to build out the campaign and messaging technology stack for progressive candidates. “This is an area where my perception is that the progressives have been behind on the ability to develop and use as a team infrastructure that helps you have a good voter file, how to develop messaging — just basic politics in 2019.”

Wired’s Lauren Goode asked if he was aligning himself with progressives, taking a political stance, and whether he could do that while still at Facebook. “Absolutely not,” Cox responded.And why is that I think when you’re in a very senior role at a platform, you have a duty to be much more neutral in your politics.”

He then came out with a bold statement enabled by his independence. “I think Trump should not be our president. The other thing I care a lot about right now is climate change and he’s not going to help us there.”

That led to Cox discussing that he’s also been working to advise San Francisco startup Planet Labs, which is using satellite imagery to track climate change. “The vision was to build these small, about shoebox-size satellites with solar panel panel wings and have a fleet of them in space, which is real-time imaging the Earth.”

With that data, Cox explained you can track wildfires, deforestation, coal power plants, methane gas and more. Then, “You can start to contribute to having a health system, where you are basically imaging the Earth every hour, and then you’re creating some public data set with tools that plug into decision makers, banks, insurance companies, policymakers, investors, journalists, students…”

Asked about big tech’s responsibility for addressing climate change, Cox said “I think at the very least it’s making a commitment to being carbon-negative.”

Acronym and Planet Labs’ work intertwines, as Cox believes climate data proves the need for someone new in the Oval Office. While Cox didn’t discuss it onstage, Wired listed him as part of Shasta Group, which is Cox’s own vehicle for contributing to these projects. Still, he’s not ready to launch a full-fledged company of his own in politics and climate. “I’m still so young at this field that I don’t have enough confidence in my own mental model of the world.”

Cox concluded that by harnessing big company’s employees and having team leaders put more attention on climate change, “I do think tech can lead.” 

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Inside StockX’s authentication center

Joshua Luber runs a sneaker empire valued at more than $1 billion, but he thinks they’re just now scratching the surface. The consumer marketplace recently expanded to include a fifth category (collectibles). “It’s an evolution of eBay that works similar to the stock market,” Luber states, “but at the core, it’s around the concept of true market price.” 

We visited StockX’s 15,000-square-foot facility in Detroit to get a peek into their authentication process, and sat down with Luber to chat about humble beginnings, business expansion and sneakers.

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Extension on early-bird sale to Disrupt Berlin 2019

We won’t bury the lead on this news, startup fans. We’re giving all you professional procrastinators and time-delayed decision makers an extra week to pull yourselves together and score early-bird savings on passes to Disrupt Berlin 2019 (11-12 December).

Early-bird pricing remains in play until 15 November at 11:59 p.m. (CEST). Don’t let this last-chance clock run out. Beat the deadline, buy an early-bird pass to Disrupt Berlin and keep up to €500 in your wallet.

One of the many awesome aspects of Disrupt is the opportunity to learn from a range of experts in the startup community. Here are just three examples of the knowledge you can absorb at Disrupt. Want more? Check out the full event agenda.

Series A financing is a tricky beast and one of the hardest deals to close. If this hot topic speaks to you, don’t miss this panel discussion going down on the Extra Crunch Stage.

What does it take to raise a Series A with Jessica Holzbach (founder, Penta) and Louise Samet (partner, Blossom Capital). Venture capital funds have boomed this decade, but raising money is still hard for young companies. What are investors today looking for in teams, metrics and products?

Climate change is arguably the biggest issue of our time. Learn how one founder turned sustainability into her business.

How to build sustainability as a business with Benjamina Bollag (founder/CEO, Higher Steaks). As climate change and the impacts of a warming world become more important for the consumers who are exposed to it, hear from a developer of lab-grown meat and others on how to build sustainability as a business.

Who wouldn’t love a crystal ball to divine investment trends for the coming year? We have the next best thing — minus the hocus pocus.

Investing in 2020 with Carolina Brochado (investment director, SoftBank Vision Fund) and Tom Hulme (general partner, GV). Nothing changes quite as rapidly as investment trends. Brochado and Hulme will offer perspectives from their experience both on the ground in Europe and from 50,000 feet to talk about what 2020 has in store for startups.

There’s plenty more knowledge and opportunity packed into two short days. Don’t miss the Startup Battlefield pitch competition. Be there as 15-20 stellar startups vie for the Disrupt Cup, investor love, media attention and the $50,000 prize.

Looking for skilled coders to help bring your vision to life? Head to the Extra Crunch Stage and watch the Hackathon finalists pitch working products they designed and built in 24 pressure-filled hours. Who will win the $5,000 prize for best overall hack?

Disrupt Berlin 2019 takes place on 11-12 December. This is it — one extra week. You have until 15 November at 11:59 (CEST) — an extra week to buy an early-bird pass to Disrupt Berlin. Get ‘er done!

Is your company interested in sponsoring or exhibiting at Disrupt Berlin 2019? Contact our sponsorship sales team by filling out this form.

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Facebook’s first experimental apps from its ‘NPE Team’ division focus on students, chat & music

This July, Facebook announced a new division called NPE Team which would build experimental consumer-facing apps, allowing the company to try out new ideas and features to see how people would react. It soon thereafter tapped former Vine GM Jason Toff to join the team as a product manager. The first apps to emerge from the NPE Team have now quietly launched. One, Bump, is a chat app that aims to help people make new friends through conversations, not appearances. Another, Aux, is a social music listening app.

Aux seems a bit reminiscent of an older startup, Turntable.fm, that closed its doors in 2013. As in Turntable.fm, the idea with Aux is that of a virtual DJ’ing experience where people instead of algorithms are programming the music. This concept of crowdsourced DJ’ing also caught on in years past with radio stations that put their audiences in control of the playlist through their mobile app.

Later, streaming music apps like Spotify experimented with party playlists, and various startups launched their own guest-controlled playlists.

The NPE Team’s Aux app is a slightly different take on this general idea of people-powered playlists.

The app is aimed at school-aged kids and teens who join a party in the app every day at 9 PM. They then choose the songs they want to play and compete for the “AUX” to get theirs played first. At the end of the night, a winner is chosen based on how many “claps” are received.

As the app describes it, Aux is a “DJ for Your School” — a title that’s a bit confusing, as it brings to mind music being played over the school’s intercom system, as opposed to a social app for kids who attend school to use in the evenings.

Aux launched on August 8, 2019 in Canada, and has less than 500 downloads on iOS, according to data from Sensor Tower. It’s not available on Android. It briefly ranked No. 38 among all Music apps on the Canadian App Store on October 22, which may point to some sort of short campaign to juice the downloads.

The other new NPE Team app is Bump, which aims to help people “make new friends.”

Essentially an anonymous chat app, the idea here is that Bump can help people connect by giving them icebreakers to respond to using text. There are no images, videos or links in Bump — just chats.

Based on the App Store screenshots, the app seems to be intended for college students. The screenshots show questions about “the coolest place” on campus and where to find cheap food. A sample chat shown in the screenshots mentions things like classes and roommate troubles. 

There could be a dating component to the app, as well, as it stresses that Bump helps people make a connection through “dialog versus appearances.” That levels the playing field a bit, compared with other social apps — and certainly dating apps — where the most attractive users with the best photos tend to receive the most attention.

Chats in Bump take place in real time, and you can only message in one chat at a time. There’s also a time limit of 30 seconds to respond to messages, which keeps the chat active. When the chat ends, the app will ask you if you want to keep in touch with the other person. Only if both people say yes will you be able to chat with them again.

Bump is available on both iOS and Android and is live in Canada and the Philippines. Bump once ranked as high as No. 252 in Social Networking on the Canadian App Store on September 1, 2019, according to Sensor Tower. However, it’s not ranking at all right now.

What’s interesting is that only one of these NPE Team apps, Bump, discloses in its App Store description that the NPE Team is from Facebook. The other, Aux, doesn’t mention this. However, both do point to an App privacy policy that’s hosted on Facebook.com for those who go digging.

That’s not too different from how Google’s in-house app incubator, Area 120, behaves. Some of its apps aren’t clear about their affiliation with Google, save for a link to Google’s privacy policy. It seems these companies want to see if the apps succeed or fail on their own merit, not because of their parent company’s brand name recognition.

Facebook hasn’t said much about its plans for the NPE Team beyond the fact that they will focus on new ways of building community and may be shut down quickly if they’re not useful.

Facebook has been asked for comment about the new apps and we’ll update if one is provided.

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Alpaca nabs $6M for stocks API so anyone can build a Robinhood

Stock trading app Robinhood is valued at $7.6 billion, but it only operates in the U.S. Freshly funded fintech startup Alpaca does the dirty work so developers worldwide can launch their own competitors to that investing unicorn. Like the Stripe of stocks, Alpaca’s API handles the banking, security and regulatory complexity, allowing other startups to quickly build brokerage apps on top for free. It has already crossed $1 billion in transactions within a year of launch.

The potential to power the backend of a new generation of fintech apps has attracted a $6 million Series A round for Alpaca led by Spark Capital . Instead of charging developers, Alpaca earns its money through payment for order flow, interest on cash deposits and margin lending, much like Robinhood.

“I want to make sure that people even outside the U.S. have access” to a way of building wealth that’s historically only “available to rich people” Alpaca co-founder and CEO Yoshi Yokokawa tells me.

Alpaca co-founder and CEO Yoshi Yokokawa

Hailing from Japan, Yokokawa followed his friends into the investment banking industry, where he worked at Lehman Brothers until its collapse. After his grandmother got sick, he moved into day-trading for three years and realized “all the broker dealer business tools were pretty bad.” But when he heard of Robinhood in 2013 and saw it actually catering to users’ needs, he thought, “I need to be involved in this new transformation” of fintech.

Yokokawa ended up first building a business selling deep learning AI to banks and trading firms in the foreign exchange market. Watching clients struggle to quickly integrate new technology revealed the lack of available developer tools. By 2017, he was pivoting the business and applying for FINRA approval. Alpaca launched in late 2018, letting developers paste in code to let their users buy and sell securities.

Now international developers and small hedge funds are building atop the Alpaca API so they don’t have to reinvent the underlying infrastructure themselves right away. Alpaca works with clearing broker NTC, and then marks up margin trading while earning interest and payment for order flow. It also offers products like AlpacaForecast, with short-term predictions of stock prices, AlpacaRadar for detecting price swings and its MarketStore financial database server.

AlpacaForecast

The $6 million from Spark Capital, Social Leverage, Portag3, Fathom Capital and Zillionize adds to $5.8 million in previous funding from investors, including Y Combinator. The startup plans to spend the cash on hiring to handle partnerships with bigger businesses, supporting its developer community and ensuring compliance.

One major question is whether fintech businesses that start to grow atop Alpaca and drive its revenues will try to declare independence and later invest in their own technology stack. There’s the additional risk of a security breach that might scare away clients.

Alpaca’s top competitor, Interactive Brokers, offers trading APIs, but other services as well that distract it from fostering a robust developer community, Yokokawa tells me. Alpaca focuses on providing great documentation, open-source contribution and SDKs in different languages that make it more developer-friendly. It will also have to watch out for other fintech services startups like DriveWealth and well-funded Galileo.

There’s a big opportunity to capitalize on the race to integrate stock trading into other finance apps to drive stickiness because it’s a consistent, voluntary behavior rather than a chore or something only done a few times a year. Lender SoFi and point-of-sale system Square both recently became broker dealers as well, and Yokokawa predicts more and more apps will push into the space.

Why would we need so many stock trading apps? “Every single person is involved with money, so the market is huge. Instead of one-player takes all, there will be different players that can all do well,” Yokokawa tells me. “Like banks and investment banks co-exist, it will never be that Bank of America takes 80% of the pie. I think differentiation will be on customer acquisition, and operations management efficiency.”

The co-founder’s biggest concern is keeping up with all the new opportunities in financial services, from cash management and cryptocurrency that Robinhood already deals in, to security token offerings and fractional investing. Yokokawa says, “I need to make sure I’m on top of everything and that we’re executing with the right timing so we don’t lose.”

The CEO hopes that Alpaca will one day power broader access to the U.S. stock market back in Japan, noting that if a modern nation still lags behind in fintech, the rest of the world surely fares even worse. “I want to connect this asset class to as many people as possible on the earth.”

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Popular Android phones can be tricked into snooping on their owners

Security researchers have found several popular Android phones can be tricked into snooping on their owners by exploiting a weakness that gives accessories access to the phone’s underlying baseband software.

Attackers can use that access to trick vulnerable phones into giving up their unique identifiers, such as their IMEI and IMSI numbers, downgrade a target’s connection in order to intercept phone calls, forward calls to another phone or block all phone calls and internet access altogether.

The research, shared exclusively with TechCrunch, affects at least 10 popular Android devices, including Google’s Pixel 2, Huawei’s Nexus 6P and Samsung’s Galaxy S8+.

The vulnerabilities are found in the interface used to communicate with the baseband firmware, the software that allows the phone’s modem to communicate with the cell network, such as making phone calls or connecting to the internet. Given its importance, the baseband is typically off-limits from the rest of the device, including its apps, and often come with command blacklisting to prevent non-critical commands from running. But the researchers found that many Android phones inadvertently allow Bluetooth and USB accessories — like headphones and headsets — access to the baseband. By exploiting a vulnerable accessory, an attacker can run commands on a connected Android phone.

“The impact of these attacks ranges from sensitive user information exposure to complete service disruption,” said Syed Rafiul Hussain and Imtiaz Karim, two co-authors of the research, in an email to TechCrunch.

Hussain and his colleagues Imtiaz Karim, Fabrizio Cicala and Elisa Bertino at Purdue University and Omar Chowdhury at the University of Iowa are set to present their findings next month.

“The impact of these attacks ranges from sensitive user information exposure to complete service disruption.”
Syed Rafiul Hussain, Imtiaz Karim

Baseband firmware accepts special commands, known as AT commands, which control the device’s cellular functions. These commands can be used to tell the modem which phone number to call. But the researchers found that these commands can be manipulated. The researchers developed a tool, dubbed ATFuzzer, which tries to find potentially problematic AT commands.

In their testing, the researchers discovered 14 commands that could be used to trick the vulnerable Android phones into leaking sensitive device data, and manipulating phone calls.

But not all devices are vulnerable to the same commands or can be manipulated in the same way. The researchers found, for example, that certain commands could trick a Galaxy S8+ phone into leaking its IMEI number, redirect phone calls to another phone and downgrade their cellular connection — all of which can be used to snoop and listen in on phone calls, such as with specialist cellular snooping hardware known as “stingrays.” Other devices were not vulnerable to call manipulation but were susceptible to commands that could be used to block internet connectivity and phone calls.

The vulnerabilities are not difficult to exploit, but require all of the right conditions to be met.

“The attacks can be easily carried out by an adversary with cheap Bluetooth connectors or by setting up a malicious USB charging station,” said Hussain and Karim. In other words, it’s possible to manipulate a phone if an accessory is accessible over the internet — such as a computer. Or, if a phone is connected to a Bluetooth device, an attacker has to be in close proximity. (Bluetooth attacks are not difficult, given vulnerabilities in how some devices implement Bluetooth has left some devices more vulnerable to attacks than others.)

“If your smartphone is connected with a headphone or any other Bluetooth device, the attacker can first exploit the inherent vulnerabilities of the Bluetooth connection and then inject those malformed AT commands,” the researchers said..

Samsung recognized the vulnerabilities in some of its devices and is rolling out patches. Huawei did not comment at the time of writing. Google said: “The issues reported are either in compliance with the Bluetooth specification or do not reproduce on Pixel devices with up to date security patches.”

Hussain said that iPhones were not affected by the vulnerabilities.

This research becomes the latest to examine vulnerabilities in baseband firmware. Over the years there have been several papers examining various phones and devices with baseband vulnerabilities. Although these reports are rare, security researchers have long warned that intelligence agencies and hackers alike could be using these flaws to launch silent attacks.

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Sinclair leads $10.3M investment in rideshare advertising startup Octopus

Octopus Interactive, a startup bringing an interactive TV and ad experience into Uber and Lyft rides, has raised a $10.3 million funding round led by Sinclair Digital Group.

Backseat TVs mixing show snippets and commercials have become a common part of the taxi experience in New York City and elsewhere. Octopus is offering something of a more interactive version of this concept to rideshare drivers, who can use it to keep their passengers entertained and also earn extra money.

Octopus says it provides drivers with tablets that combine games (which can include cash prizes, and can also be sponsored), ride information (like maps and weather) and advertising in a 13-minute loop. Even if the passenger doesn’t win anything, this could help keep them occupied during a long ride, which could lead to higher driver ratings. And if the passenger isn’t interested, they can just mute the screen.

The company says it’s deploying technology to make the advertising smarter, for example with geofences to target ads or increase their frequency in a certain neighborhood, and by offering real-time analytics to advertisers. It also monitors the seat to confirm that there’s actually a passenger sitting there when an ad plays.

After launching in 2018, Octopus says it’s now reaching more than 3 million people each month across 10,000 screens in markets like New York, Los Angeles, Chicago and Washington, D.C. By working with Sinclair Digital Group — an affiliate of TV giant Sinclair — the startup can bring content from local TV stations onto the platform.

“What we see here is an untapped medium with a truly captive audience that is buckled in and looking to engage,” said Sinclair Executive Chairman David Smith in a statement. “We invested in Octopus because the team has successfully created an innovative and differentiated branding opportunity that we can help scale further.”

MathCapital, an investment firm partnered with programmatic advertising company MediaMath, also participated in the funding.

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