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Gremlin brings Chaos Engineering as a Service to Kubernetes

The practice of Chaos Engineering developed at Amazon and Netflix a decade ago to help those web scale companies test their complex systems for worst-case scenarios before they happened. Gremlin was started by a former employee of both these companies to make it easier to perform this type of testing without a team of Site Reliability Engineers (SREs). Today, the company announced that it now supports Chaos Engineering-style testing on Kubernetes clusters.

The company made the announcement at the beginning of KubeCon, the Kubernetes conference taking place in San Diego this week.

Gremlin co-founder and CEO Kolton Andrus says that the idea is to be able to test and configure Kubernetes clusters so they will not fail, or at least reduce the likelihood. He says to do this it’s critical to run chaos testing (tests of mission-critical systems under extreme duress) in live environments, whether you’re testing Kubernetes clusters or anything else, but it’s also a bit dangerous to do be doing this. He says to mitigate the risk, best practices suggest that you limit the experiment to the smallest test possible that gives you the most information.

“We can come in and say I’m going to deal with just these clusters. I want to cause failure here to understand what happens in Kubernetes when these pieces fail. For instance, being able to see what happens when you pause the scheduler. The goal is being able to help people understand this concept of the blast radius, and safely guide them to running an experiment,” Andrus explained.

In addition, Gremlin is helping customers harden their Kubernetes clusters to help prevent failures with a set of best practices. “We clearly have the tooling that people need [to conduct this type of testing], but we’ve also learned through many, many customer interactions and experiments to help them really tune and configure their clusters to be fault tolerant and resilient,” he said.

The Gremlin interface is designed to facilitate this kind of targeted experimentation. You can check the areas you want to apply a test, and you can see graphically which parts of the system are being tested. If things get out of control, there is a kill switch to stop the tests.

Gremlin Kubernetes testing screen (Screenshot: Gremlin)

Gremlin launched in 2016. Its headquarters are in San Jose. It offers both a freemium and pay product. The company has raised almost $27 million, according to Crunchbase data.

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Logitech accessory kit makes the Xbox Adaptive Controller even more accessible

Microsoft’s Xbox Adaptive Controller was a breath of fresh air in a gaming world that has largely failed to consider the needs of people with disabilities. Now Logitech has joined the effort to empower this diverse population with an expanded set of XAC-compatible buttons and triggers.

Logitech’s $100 Adaptive Gaming Kit comes with a dozen buttons in a variety of sizes, two large analog levers to control the triggers, and a Velcro-style pad to which they can all be securely attached. It’s hopefully the start of a hardware ecosystem that will be at least a significant fraction of the diversity available to the able population.

The visibility of gamers with disabilities has grown both as the communities have organized and communicated their needs, and as gaming itself has moved towards the mainstream. Turns out there are millions of people who, for one reason or another, can’t use a controller or mouse and keyboard the way others can — and they want to play games too.

Always one of the more reliably considerate companies when it comes to accessibility issues, Microsoft began developing the XAC a couple years back — though admittedly after years of, like the rest of the gaming hardware community, failing to accommodate disabled gamers.

Logitech was an unwitting partner, having provided joysticks for the project without being told what they were for. But when the XAC was unveiled, Logitech was stunned and chagrined.

“This is something that, shame on us, we didn’t think about,” said Mark Starrett, Logitech G’s senior global product manager. “We’ve been trying to diversify gaming, like getting more girls to play, but we totally did not think about this. But you see the videos Microsoft put out, how excited the kids are — it’s so motivating to see that, it makes you want to continue that work.”

And to their credit, the team got in contact with Microsoft soon after and said they’d like to collaborate on some accessories for the system.

In some ways this wouldn’t be particularly difficult: The XAC uses 3.5mm headphone jacks as its main input, so it can accept signals from a wide range of devices, from its own buttons and sticks to things like blow tubes, so there’s no worries about proprietary connections, for instance. But when it comes to accessible devices and systems like this, there are often other rigorous standards in place that need to be upheld throughout, so it’s necessary to work closely with both the platform provider (Microsoft) and, naturally, the people who will actually be using them.

“This community, you can’t make anything for them without doing it with them,” said Starrett. “When we design a gaming keyboard or mouse, we engage pros, players, all that stuff, right? So with this, it’s absolutely critical to watch them with every piece.”

“The biggest takeaway is that everybody is so different: every challenge, every setup, everyone we talked to,” he continued. “We had a 70, 80 year old guy who plays Destiny and has arthritis — all we really needed to do was put a block on the back of his controller, because he couldn’t pull the trigger. Then we worked with a girl who has a quadstick, she was playing Madden like a pro with something you just puff and blow on. Another guy played everything with his feet. So we spent a lot of time on the site just watching.”

The final set of buttons they arrived at includes three very large ones, four smaller ones (though still big compared with ordinary controller buttons), four “light touch” buttons that can be easily activated by any contact, and two big triggers. Because they knew different gamers would use the sets differently, there’s a set of labels in the box that can be applied however they like.

Then there are two hook and loop (i.e. Velcro) mats to which the buttons can be attached, one rigid and the other flexible, so it can be draped over a leg, the arm of a couch, etc.

Even the packaging the buttons come in is accessible: A single strip of tape pulls out and causes the whole box to unfold, and then everything is in non-sealed reusable bags. The guide is wordless so it can be used in any country, by any player.

It’s nice to see such consideration at work, and no doubt the players who will benefit from these products will be happy to have a variety of options to choose from. I was starting to think I could use a couple of these buttons myself.

Starrett seemed very happy with the results, and also proud that the work had started something new at Logitech.

“The groups we talked to brought a lot of different things to mind for us,” he said. “We’re always updating things, but now we’re updating everything with an eye to accessibility. It’s helped Logitech as a company to learn about this stuff.”

You can pick up Logitech’s Adaptive Gaming kit here for $100.

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Steve Jang & Kanyi Maqubela form or fund as Kindred Ventures

Venture capitalists often mutter, “I haven’t seen anything I like lately.” Founders frequently complain that “investors are back-seat drivers who won’t get their hands dirty.” A $55 million fund with a fresh approach is aiming to address both those issues.

Steve Jang and Kanyi Maqubela are two exceedingly smart and sweet guys who couldn’t help but come up with ideas for startups. Jang co-founded music apps Imeem and Soundtracking, meanwhile serving as an early Uber advisor and angel investor in Coinbase. Maqubela worked in operations at career network Doostang (acquired by Universum Global) and solar startup One Block Off the Grid (acquired by NRG) before rising to general partner at Collaborative Fund.

Today the pair officially launch Kindred Ventures to form startups as well as fund them.

“We don’t want to wait for people to come around and solve the problems we think matter,” says Jang. “We’d rather proactively assemble an amazing team to go tackle that problem,” Maqubela follows up. But Kindred Ventures will also step up and lead seed rounds, then help startups orchestrate their follow-on fundraises.

Kindred Ventures partner and co-founder Steve Jang

“The ethos is empathy — to take a very adaptive coaching and mentorship model,” Jang tells me. That means partnering with startups, not merely offering arm’s-length investing. By keeping the portfolio size low, Jang and Maqubela plan to turn concentrated conviction and outsized, hands-on effort into big stakes in tomorrow’s top companies.

“I originally wanted to call the fund Kindred Spirits, but it sounds a little too woo-woo,” Jang says with a laugh. From multiple interviews with the team and its portfolio, though, that’s really the vibe Kindred Ventures is going for — to be the first people founders call when they’re in crisis… whether they need answers or just some cheering up.

Techno-optimism

Beyond the warm smiles, Kindred already has a strong track record from its prototype phase under Jang’s solo operation since 2014. He’d made a reputation for himself as a fixer through his advising work during Uber’s scrappy early years starting in 2009. It began with Jang writing Garrett Camp a check for his side-project. As the company blossomed without full-time employees, Jang pitched in wherever he could.

After Imeem’s sale to Myspace and later Soundtracking’s acquisition by Rhapsody, Jang made about 50 angel investments of around $25,000 to $250,000 in companies like Coinbase, Blue Bottle Coffee, Postmates and Zymergen under the name Kindred Ventures. Instead of just throwing money around, “I’d help a co-founder — sit down and work with them on product, their presentation for seed funding, hiring their first employees, finding a co-founder — it was quite different from how VCs operate.” Still, he wanted to lead more investments like his favorite seed funds First Round and True Ventures while remaining a thick-or-thin squire to his startups.

But to pour that kind of sweat into the portfolio, Jang needed the help of someone who could dig deep and become an ally to founders in any vertical. He needed someone like Kanyi.

After his stints in operations, Maqubela went on to work at Collaborative Fund for seven years, rising to partner at the firm looking for the intersection of positive impact and profit. He tells me developed a thesis about “what does it mean to be a techno-optimist?: to believe that technology is amoral but can be oriented towards good.”

Maqubela’s super-power is learning. I knew him from Stanford, and now the same reputation precedes him through his portfolio of angel investments like Earnest and Buffer. He’ll immerse himself in any topic or industry, read and call people until he truly gets it and then wedge his entrepreneurial skill set into the cracks to firm up an idea. Still relatively new to venture, Maqubela was seeking someone with a well-worn process for investing and a big heart for what founders go through. He was looking for Steve.

Kindred Ventures partner and co-founder Kanyi Maqubela

The coincidental co-investors became friends, then deliberately funded startups side by side, and now are taking the leap as Kindred Ventures. Together they want to redefine “What does it mean to invest at t=0?. What do they really need?,” Maqubela says.

The plan is to fund about 25 companies through pre-seed and seed per fund, which they’ll raise every two to three years. Kindred is vertical agnostic, but it has a soft spot for the future of cities, work and living. It’s also keen on marketplaces, material science, food innovation, deep tech, enterprise SAAS and developer tools.

Jang and Maqubela are learning from each other day by day, at home and in the office. They’ve each got their own toddler son to juggle alongside Kindred. Added responsibility seems to have made both of them conscious of how each minute counts, no matter who they’re with. The result is you’ll often hear the word “nicest” whenever people describe the pair.

Get in formation

So far Kindred Ventures has funded nine startups from its $55 million initial fund. It’s helped form two companies and hopes to do four to eight per fund. But Kindred won’t be taking founder-level equity in those. Instead it just wants the opportunity to lead the seed round and own 10% to 20% by the time of the Series A.

That makes Kindred Ventures distinct from most startup studios like Atomic that aim for bigger ~30% stakes. “The Studios are creating whole platform teams, services teams, only work on their own ideas, and own a considerable amount of equity,” Jang notes. By leaving more shares for the real CEO, “We’d be able to work with a stronger profile of founders” while avoiding spending so much time per company that the model becomes unscalable. “We’re there at the formation of the company, but it’s not our company.”

Kindred’s two formations come from the disparate medicine and blockchain worlds. Maqubela became an expert in cardiology to help start Heartbeat, which does in-person and remote heart-health diagnostics. “I have a clear bullshit meter for when non-healthtech people try to get into it,” but Maqubela really figured it out, Heartbeat CEO Jeff Wessler, MD, tells me.

On his experience with Kindred, “It’s ‘we’re there for you when you need us’ rather than ‘we’re there for you when we fund you and then we move on,’ ” Wessler says. “Very quickly this evolved into Steve and Kanyi being my absolute numbers 1 and 2.” The investors gave Wessler Entrepreneurship 101 coaching, provided Heartbeat’s first funding and helped it build a team. With their help, the first-time founder has sidestepped common pitfalls and is already turning patients into customers with its $2.5 million in funding.

Bitski, a blockchain app login platform, has quickly leveraged Kindred’s support with formation into big funding from top investors. Bitski CEO Donnie Dinch tells me, “In the early days, Steve would be in the office with us, late night jamming on ideas around the evolution of the blockchain space, fundamental products that needed to exist, early use cases etc. There’s a lot of money available for seed-stage projects, but it can be difficult to find an investor willing to grind with the team through the days of pre product-market fit.”

Bitski actually started as collaborative video production app Riff. But Jang and Maqubela’s advice helped it solidy pivot into developer tools for decentralized apps. It’s since gone on to raise $3.5 million from SV Angel, Coinbase, Galaxy Digital and the Winklevoss twins. “The collaborative tone of the relationship really stands out,” says Dinch of Kindred. “Obviously, operating with a high-touch model can take more of the partners’ time, but we haven’t noticed any drop in availability or support.”

Plenty of funds talk a lot about getting their hands dirty. Often that means hiring big teams they can assign to help founders, though, while the partners focus elsewhere. With just two support staff, Jang and Maqubela don’t have that luxury. They’re in constant contact with their investments by WhatsApp, phone and email to work through snags directly.

They’re always super responsive,” says Michael Karnjarnaprakorn, co-founder of collectibles investing startup Otis that was backed by Kindred’s prototype fund. He cites three big value-adds. Strategy: “Anytime I’m thinking through a big decision, I call them to help me think through it,” including fundraising and product launches. Network: “They have an extremely strong network and are usually one to two degrees away from anyone.” And “everything else,” from mentorship on founder psychology to company building.

Undertaking such intense involvement in their whole portfolio would likely surface concerns about a green VC. But “Steve has essentially been doing this for a decade or so not formalized, so I don’t see any reason it can’t work,” says one of Kindred’s stealth startup founders Brian Norgard. “As companies begin to scale, my sense is they will be less effective because that’s a different game that’s more on the operations side. Still, I see a lot of value that can be created in the early innings.”

Kindred had a sort of grit and passion for early-stage founders and teams that we thought would give us an edge as we started to grow quickly,” says health insurance company Catch‘s co-founder Kristen Tyrrell.” They have been genuinely interested in our mental health. Having Steve fly in to take us to dinner and tell us we’re doing OK is surprisingly meaningful when you’re fighting on every side.”

NEW YORK, NY – MAY 10: Kanyi Maqubela of Collaborative Fund speaks onstage during TechCrunch Disrupt NY 2016 at Brooklyn Cruise Terminal on May 10, 2016 in New York City. (Photo by Noam Galai/Getty Images for TechCrunch)

But being high-touch and concerned with entrepreneurs’ well-being doesn’t mean becoming a push-over yes-man. “Founder empathy is not always founder-friendly,” says Maqubela. “It’s being able to disagree with founders, even very passionately, and still constructively working together. To be able to tell them they’re wrong but come out the other side.”

That means Kindred Ventures isn’t for every founder. Those who want their investors firmly belted in the backseat or locked in the trunk may want to look elsewhere for cash. Smart founders will take all the help they can get, and Kindred strives to give the most per dollar. Jang concludes that, “The idea may come from them or come from us, but we want to back amazing founders on a mission. It’s scratching both itches for us.”

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Weber’s new SmokeFire pellet grill uses June technology for smart cooking

BBQ legend Weber is getting into the connected cooking game with their new SmokeFire grill, which uses wood pellets for fuel and incorporates technology developed by Weber in partnership with appliance startup June for Wi-Fi-enabled smart cooking.

The SmokeFire grill, which will be available for pre-order in the U.S. starting on Cyber Monday and which will start shipping early next year, is a first in more ways than one for Weber. Yes, it packs in connected smart cooking — but it’s also the first time Weber has made a pellet grill, a style of outdoor cooker popularized by Traeger, and useful for both low and slow smoking, as well as high-heat grilling like a more traditional coal, natural gas or propane BBQ.

Weber may not have a history of building pellet grills, but it does have a very strong reputation when it comes to outdoor cooking appliances. The business introduced its iconic Kettle Grill back in 1952, and consistency racks up top marks for its range of BBQs, known for their even, consistent temperatures and long-term durability.

This legacy cooking industry heavyweight apparently decided to partner with June once word of the startup’s own Smart Oven started circulating around the office. June and Weber teamed up to test thousands of recipes in the development of the Weber Connect smart grilling software, which provides step-by-step directions ranging from prep through the entire cook, as well as an ETA on whatever you’ve got on the grill, delivered to and controlled from your smartphone.

The SmartFire comes in two sizes, with 24″ and 36″ grilling surfaces respectively, for $999 and $1,199 respectively. The design looks like what you’d expect from a pellet grill — with the interesting choice of locating the hopper wherein you feed said pellets to the back of a small prep shelf on the right side of the grill. If you’re new to pellet grills, they feed these processed wood pellets, which produce great smoke but very little ash because of their high-efficiency burn, in a controlled manner that keeps temperature inside the grill consistent where you set it.

Low and slow is a great way to grill, and having intelligent cooking features to guide you along the way should help alleviate rookie mistakes like over and undercooking. Plus, it’s just exciting to imagine what Weber can do with its first pellet grill.

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Bill McDermott takes reins as ServiceNow CEO sooner than expected with new CFO

It was pretty unexpected when former SAP CEO Bill McDermott announced he was stepping down in October after a decade in the position. He indicated at that point he would stay until the end of the year to help with the transition to new leadership — then ServiceNow hired him to be its CEO just a few weeks later. Today, the company announced, McDermott has taken over his duties earlier than expected.

The company also announced it has filled its vacant CFO job, hiring Gina Mastantuono, who previously served in similar roles at Ingram Micro and Revlon, and has more than 20 years experience in finance.

It was a game of CEO musical chairs when ServiceNow announced on October 22 that former CEO John Donahoe was leaving to be CEO at Nike, and it would be bringing in McDermott to replace him.

Ray Wang, founder and principal analyst at Constellation Research says all of these changes had a cascading impact, and once Donahoe decided to leave early, everything else happened much faster than planned. “The original plan was to have a transition in January, however there was an urgency on Donahoe’s side to get the Nike thing wrapped up. One of the key reasons to do this early [from a business perspective] is to get the sales team and sales kickoff aligned for 2020. The other reason is providing the same smooth transition for SAP’s co-CEOs Jennifer Moran and Christian Klein,” Wang told TechCrunch.

It is a time of transition for ServiceNow, having to replace both a CFO and CEO, but they landed two experienced pros, who should help continue to guide the company into the future. The company has stated that it hopes to eventually achieve a $10 billion revenue goal under the new leadership team.

As I wrote in a piece analyzing his move to ServiceNow, McDermott seemed to fully embrace that challenge, even though he has a ways to go:

McDermott has his work cut out for him. The company’s 2018 revenue was $2.6 billion. Still, he fully embraced the $10 billion challenge. “Well let me answer that very simply, I completely stand by [the $10 billion goal], and I’m looking forward to achieving it,” he said with bravado during today’s call.

Mastantuono has a lot in common with McDermott, who also came from a much larger organization to help lead ServiceNow to the next level. At her previous position at Ingram Micro she led finance for a company with $50 billion in revenue and more than 200,000 customers.

Mastantuono sees a company with great potential as she takes over to guide the financial side of the organization. “ServiceNow is highly regarded by its customers and has tremendous momentum and opportunity to enable digital transformation and help make work, work better for people,” she said in a statement.

The new leadership duo has its work cut out for it, but it’s a company with lots of room for growth. It will now be up to McDermott and Mastantuono to lead it into that next phase.

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SmartNews raises $92M at a $1.2B valuation

Looks like there’s still money to be made in news aggregation — at least according to the investors backing the news app SmartNews.

The company is announcing the close of a $92 million round of funding at a valuation of $1.2 billion. The funding was led by Japan Post Capital Co. and ACA Investments, with participation from Globis Capital Partners Co., Dentsu and D.A. Consortium.

This includes the $28 million that SmartNews announced in August, and it brings the startup’s total funding to $182 million.

News aggregation apps seemed to everywhere a few years ago, and while they haven’t exactly disappeared, they didn’t turn into unicorns, with many of them acquired or shut down.

However, Vice President of U.S. Marketing Fabien-Pierre Nicolas told me that SmartNews has a few unique advantages. For one thing, it uses machine learning rather than human curation to “thoughtfully generate a news discovery experience” that’s personalized to each user.

SmartNews team

Secondly, he said that many news aggregators treat the publishers creating the content that they rely on “like a commodity,” whereas SmartNews treats them as “true partners.” For example, it’s working with select publishers like Business Insider, Bloomberg, BuzzFeed and Reuters on a program called SmartView First, where articles are presented in a custom format that gives publishers more revenue opportunities and better analytics.

Lastly, he said SmartNews has focused on only two key markets — Japan (where the company started) and the United States. And it sounds like one of the main goals with the new funding is to continue growing in the United States.

Nicolas also suggested that there are some broader trends that SmartNews is taking advantage of, like the fact that the shift to mobile news consumption is still underway, particularly for older readers.

And then there’s “the loss of trust in some news sources — political news, especially,” which makes SmartNews’ curated approach seem more valuable. (It also recently launched a News From All Sides feature to show coverage from different political perspectives.)

As for monetization, he said SmartNews remains focused on advertising.

Yes, there’s a growing interest in subscriptions and paywalls, which is also reflected in subscription news aggregators like Apple’s News+, but Nicolas said, “Eighty-five to ninety percent of Americans are not subscribing to news media. We believe those 85 to 90 percent have a right to have quality information as well.”

Update: Also worth noting is that SensorTower says SmartNews has been downloaded 45 million times since the beginning of 2014, with 11 million of those downloads in 2019.

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Ohi raises $2.75M to power same-day delivery for brands that aren’t Amazon

The world has gotten so much faster. Amazon has made two-day shipping the standard and same- or next-day shipping commonplace. And that doesn’t even include the collection of on-demand players that can get us everything from groceries to alcohol to services like concierge storage and in-home cleaning with the press of a button.

But the logistics around same- or next-day delivery are incredibly complicated, which usually means that only the biggest, most successful brands and platforms can pull it off.

Enter Ohi.

Ohi was founded last year by Ben Jones, with a mission to democratize e-commerce by offering Amazon-level speed to smaller brands. The company today announced the close of a $2.75 million seed round led by Flybridge Capital Partners .

Ohi partners with landlords to turn what would normally be leased as commercial retail property or office space into micro-warehouses within major cities. The company then offers those warehouses on flexible leases that can be as short as three months, which help D2C brands distribute their inventory and power same- or next-day delivery of their products. Ohi employs 1099 workers to handle pick and pack at warehouses, and partners with Postmates and Doordash for last-mile courier services.

Eventually, Ohi has plans to turn this into a full-fledged platform, paying landlords based on volume. For now, however, the startup is doing traditional leases with landlords, taking on more of a financial risk with the spaces, as it scales up the brand side of the platform.

Ohi charges brands a fixed monthly access fee to the platform, which starts at $750/month. More expensive tiers unlock premium intelligence features around matching inventory to warehouse location, as well as access to more spaces. At the transaction level, Ohi asks for a fee of $2.50 for pick and pack.

Jones says that delivery is actually a higher cost for brands than storage, and that same-day shipping can cost upwards of $50/package for a brand, with same-day pick and pack costing about $10/item. The hope is that Ohi can bring down the price of same-day and next-day delivery by using this Ohi network of commercial space, pick and pack and courier services to compete with Amazon.

Moreover, Ohi believes that the platform can go well beyond bringing down the price of same-day delivery. The company says its brands are also seeing a decrease in cart abandonment when customers see that same-day or next-day delivery option.

Plus, through the data it collects by handling fulfillment for brands, Ohi expects to be able to use its tech to predict demand based on geography and category, helping brands understand their own customers and customers shopping in their particular category.

“There is a lot of positive momentum behind what we’re doing,” said Jones. “Every brand we talk to knows this is the future.”

Jones came up with the idea for Ohi after suffering a serious back injury that left him for more than a year unable to get around easily or carry things. This forced him into a situation where e-commerce was his only option for just about everything. Many of the orders he placed offered three- to five-day shipping, leaving him waiting for what he needed.

He started to investigate how a service could democratize the convenience of same-day and next-day delivery for brands and their customers. And Ohi was born.

Ohi currently offers its service in Manhattan and Brooklyn in New York City, and is launching in Los Angeles this week.

“The greatest challenge we face is how to scale quickly without making mistakes,” said Jones. “It’s not quite as simple as a piece of software that has one-to-many distribution. We’re actually holding brands’ inventory and there’s a physical aspect to this business that makes it more complex. Making sure we can scale that efficiently without making mistakes is going to be one of the biggest challenges.”

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John Legere is stepping down as CEO of T-Mobile, succeeded by deputy Mike Sievert on May 1

He’s reportedly not going to take over WeWork, but John Legere is definitely on his way out of the CEO role at T-Mobile, the carrier that is currently merging with SoftBank-controlled Sprint. Today the carrier and Legere confirmed that Mike Sievert — currently T-Mobile’s COO — will succeed Legere as CEO on May 1 of 2020. Legere will stay on the board.

Neither Legere nor T-Mobile commented on what his next move will be, and specifically if this will pave the way for him to take over the top job at WeWork. There had been reports that Legere — something of a turnaround specialist — was being lined up for the job at the very troubled office-space startup, which had to shelve its IPO earlier this year after showing poor financials amid questionable management that not only led to the departure of its founder Adam Neumann as CEO, but a strong devaluation of the company that resulted in SoftBank, as a major creditor, taking control.

The reports of Legere coming in to fix things at WeWork seemed to get refuted quite swiftly. However, the same “sources” that quashed that story also insisted he had “no plans” to leave T-Mobile. With elements of the report in doubt, that could put the WeWork rumors (or thoughts of other SoftBank roles, for that matter) back on the table. We’ve asked Legere directly and will update this post if he replies.

Legere has been with T-Mobile since 2012, where he used his irreverent personality to directly spar with the industry while at the same time position the carrier — which has long trailed bigger competitors like AT&T and Verizon (which owns us) in size — as a growth story and different from the pack (hence the “un-carrier” marketing strategy). The stock price has over that time gone up, and the carrier is currently valued at around $65 billion. (Notably, the stock is down about 1.5% today on the back of this news.)

Sievert will be tasked with continuing the route that Legere set, T-Mobile said, “demonstrating that T-Mobile will remain a disruptive force in US wireless marketplace to benefit consumers.”

“I hired Mike in 2012 and I have great confidence in him. I have mentored him as he took on increasingly broad responsibilities, and he is absolutely the right choice as T-Mobile’s next CEO,” said Legere in a statement. “Mike is well prepared to lead T-Mobile into the future. He has a deep understanding of where T-Mobile has been and where it needs to go to remain the most innovative company in the industry. I am extremely proud of the culture and enthusiasm we have built around challenging the status quo and our ongoing commitment to putting customers first.”

“The Un-carrier culture, which all our employees live every day, will not change,” Sievert said in a separate statement. “T-Mobile is not just about one individual. Our company is built around an extraordinarily capable management team and thousands of talented, committed, and customer-obsessed employees. Going forward, my mission is to build on T-Mobile’s industry-leading reputation for empowering employees to deliver an outstanding customer experience and to position T-Mobile not only as the leading mobile carrier, but as one of the most admired companies in America.”

Regardless of whether this is a sign that SoftBank indeed has a job lined up for Legere at one of its other portfolio companies, such as WeWork, the changing of the guard makes some sense, as the merger with Sprint would leave a question mark over who would lead the combined business. The two companies were reportedly close to releasing a management line-up for the merged business earlier this year, but that has yet to happen. The merger is due to be completed early next year.

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Salesforce, Apple partnership begins to come to life

Last year at Dreamforce, Salesforce’s enormous annual customer conference, Apple and Salesforce announced the beginnings of a partnership where the two organizations would work together to enhance Salesforce products running on Apple devices. Today, as this year’s Dreamforce conference begins, the companies announced the fruits of that labor with general availability of two new tools that were first announced at last year’s event.

For starters, Apple has been working with Salesforce to redesign the Salesforce Mobile app to build in Apple iOS features into the app like being able to use Siri shortcuts to get work done faster, using your voice instead of typing, something that’s sometimes awkward to do on a mobile device.

Hey Siri example in Salesforce Mobile app.

Photo: Salesforce

For instance, you could say, “Hey Siri, next sales meeting,” and Siri can interact with Salesforce CRM to tell you who your meeting is with, the name of his or her company, when you last met and what the Einstein opportunity score is to help you predict how likely it is that you could make a sale today (or eventually).

In addition, the Mobile App takes advantage of Apple’s Handoff feature to reflect changes across devices immediately, and Apple’s Face ID for easy log on to the app.

Salesforce also announced a pilot of Einstein Voice on Salesforce Mobile, allowing reps to enter notes, add tasks and update the CRM database using voice. Einstein is Salesforce’s general artificial intelligence layer, and the voice feature uses natural language understanding to interpret what the rep asks.

The company reports that over 1000 companies participated in piloting the updated app, which constitutes the largest pilot in the history of the organization.

Salesforce also announced its new mobile development platform SDK, built specifically for iOS and iPadOS using the Swift language. The idea is to provide a tool to give Salesforce developers with the ability to build apps for iPad and iPhone, then package them up with a new tool called Swift UI and Package Manager.

Trailhead Go

Photo: Salesforce

Trailhead Go is the mobile version of the company’s online learning platform designed specifically for iPad and iPhone. It was built using the new Mobile SDK, and allows users to access the same courses they can on the web in a mobile context. The new mobile tool includes the ability to Handoff between devices along with support for picture-in-picture and split view for multi-tasking when it makes sense.

Salesforce Mobile and Trailhead Go are available starting today for free in the iOS App Store. The Salesforce Mobile SDK will be available later this year.

As this partnership continues to develop, both companies should benefit. Salesforce gets direct access to Apple features, and can work with Apple to implement them in an optimized way. Apple gets deeper access to the enterprise with help from Salesforce, one of the biggest enterprise software vendors around.

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‘Magic: The Gathering’ game maker exposed 452,000 players’ account data

The maker of Magic: The Gathering has confirmed that a security lapse exposed the data on hundreds of thousands of game players.

The game’s developer, the Washington-based Wizards of the Coast, left a database backup file in a public Amazon Web Services storage bucket. The database file contained user account information for the game’s online arena. But there was no password on the storage bucket, allowing anyone to access the files inside.

The bucket is not believed to have been exposed for long — since around early-September — but it was long enough for U.K. cybersecurity firm Fidus Information Security to find the database.

A review of the database file showed there were 452,634 players’ information, including about 470 email addresses associated with Wizards’ staff. The database included player names and usernames, email addresses, and the date and time of the account’s creation. The database also had user passwords, which were hashed and salted, making it difficult but not impossible to unscramble.

None of the data was encrypted. The accounts date back to at least 2012, according to our review of the data, but some of the more recent entries date back to mid-2018.

A formatted version of the database backup file, redacted, containing 452,000 user records. (Image: TechCrunch)

Fidus reached out to Wizards of the Coast but did not hear back. It was only after TechCrunch reached out that the game maker pulled the storage bucket offline.

Bruce Dugan, a spokesperson for the game developer, told TechCrunch in a statement: “We learned that a database file from a decommissioned website had inadvertently been made accessible outside the company.”

“We removed the database file from our server and commenced an investigation to determine the scope of the incident,” he said. “We believe that this was an isolated incident and we have no reason to believe that any malicious use has been made of the data,” but the spokesperson did not provide any evidence for this claim.

“However, in an abundance of caution, we are notifying players whose information was contained in the database and requiring them to reset their passwords on our current system,” he said.

Harriet Lester, Fidus’ director of research and development, said it was “surprising in this day and age that misconfigurations and lack of basic security hygiene still exist on this scale, especially when referring to such large companies with a userbase of over 450,000 accounts.”

“Our research team work continuously, looking for misconfigurations such as this to alert companies as soon as possible to avoid the data falling into the wrong hands. It’s our small way of helping make the internet a safer place,” she told TechCrunch.

The game maker said it informed the U.K. data protection authorities about the exposure, in line with breach notification rules under Europe’s GDPR regulations. The U.K.’s Information Commissioner’s Office did not immediately return an email to confirm the disclosure.

Companies can be fined up to 4% of their annual turnover for GDPR violations.

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