Tinder’s latest feature, Tinder U, is only for college students

Published August 21, 2018

Tinder is today rolling out what may be one of its smartest additions yet with the launch of Tinder U, a feature designed specifically for Tinder users in college. Once enabled, students with a .edu email address will be able to register with their school, then swipe on students who also attend their school or others nearby. Beyond limiting potential matches to other students, the overall Tinder experience is unchanged.

Students will still be able to view each others’ profiles, swipe right and left to match or pass, message mutual matches, use Super Likes, and more.

To use Tinder U, students will first have to be geolocated on campus and log in to the Tinder app using their .edu email address. They’ll then have to check their inbox for the verification email and tap the button to confirm their account.

After completing this process, users will be in the Tinder U experience the next time they launch the app.

Here, students will see their school’s logo appear at the top of the screen, and individual profile photos will have flair on the bottom left to indicate the user’s school. Tinder U doesn’t prevent users from swiping off campus, however – using a toggle button at the top of the screen (see photo above), users can choose to swipe by location instead, or by Tinder Picks by toggling over to the diamond icon, if they’re a Gold member.

Tinder U makes sense for the company, whose user base already skews younger – it has said before that half its user base is between 18 and 24, for example. And dating apps’ usage, in general, among this age group has roughly tripped from 10% in 2013 to 27% by 2016, according to Pew Research. And of course, there’s the fact that Tinder itself got its start on college campuses – a market that’s young, single, and more willing to adopt mobile dating apps than other, older demographics.

The feature arrives at a time when Facebook is poised to enter the dating market – a market Tinder and its parent company Match Group today dominate. Tinder now has an estimated 50 million worldwide users, and nearly 3.8 million subscribers.

“Five years ago at college campuses around the U.S, students first heard about Tinder through friends. Tinder spread like wildfire, because it was a really fun and easy way to meet people who went to school, but you didn’t know personally,” Match Group CEO Mandy Ginsberg recently said, when announcing the product. “We believe it is critical that Tinder maintains a strong foothold at universities around the globe, especially given that every 18-year-old who starts college is building a social life from scratch making new friends and starting new relationships.”

Tinder says the new feature is launching initially on iOS devices at 4-year, accredited, not-for-profit schools in the U.S. that deliver courses in a traditional face-to-face learning format – meaning, no online universities or virtual schools will be supported. The company didn’t provide a timeframe for the Android release.

Foundries.io promises standardized open source IoT device security

Published August 21, 2018

IoT devices currently lack a standard way of applying security. It leaves consumers, whether business or individuals, left to wonder if their devices are secure and up-to-date. Foundries.io, a company that launched today, wants to change that by offering a standard way to secure devices and deliver updates over the air.

“Our mission is solving the problem of IoT and embedded space where there is no standardized core platform like Android for phones,” Foundries.io CEO George Grey explained.

What Foundries has created is an open and secure solution that saves everyone from creating their own and reinventing the wheel every time. Grey says Foundries’ approach is not only secure, it provides a long-term solution to the device update problem by providing a way to deliver updates over the air in an automated manner on any device from tiny sensors to smart thermostats to autonomous cars.

He says this approach will allow manufacturers to apply security patches in a similar way that Apple applies regular updates to iOS. “Manufacturers can continuously make sure their devices can be updated with the latest software to fix security flaws or Zero Day flaws,” he said.

The company offers two solutions, depending on the size and complexity of your device. The Zephyr RTOS microPlatform is designed for smaller, less complex devices. For those that are more complex, Foundries offers a version of Linux called the Linux OE microPlatform.

Diagram: Foundries.io

Grey claims that these platforms free manufacturers to build secure devices without having to hire a team of security experts. But he says the real beauty of the product is that the more people who use it, the more secure it will get, as more and more test it against their products in a virtuous cycle.

You may be wondering how they can make money in this model, but they do it by charging a flat fee of $10,000 per year for Zephyr RTOS and $25,000 per year for Linux OE. These are one-time prices and apply by the product, regardless of how many units get sold and there is no lock-in, according to Grey. Companies are free to back out any time. “If you want to stop subscribing you take over maintenance and you still have access to everything up to the point,. You just have to arrange maintenance yourself,” he said.

There is also a hobbyist and education package for $10 a month.

The company spun off from research at Linaro, an organization that promotes development on top of ARM chips.

To be successful, Foundries.io needs to build a broad community of manufacturers. Today’s launch is the first step in that journey. If it eventually takes off, it has the potential to provide a consistent way of securing and updating IoT devices, a move which would certainly be welcome.

Google Fit gets a redesign, adds Heart Points and coaching

Published August 21, 2018

Google Fit is getting a major update today. The company’s activity tracking app has been around for a few years now but until today, it pretty much worked and looked that same as on the day it launched. Today’s redesign is quite a departure from that old look and feel, though, and it also introduces quite a few new features that help take the service in a new direction.

The most obvious new feature in the new version is that instead of only focusing on active minutes (or ‘Move Minutes’ as they are called now), Google has now introduced the concept of Heart Points. With this, you don’t just score points for moving, the app will also reward you for activities that actually get your heart beating a bit faster. Google Fit will give you one point for every minute of moderate activity and double points for more intense activities (think running or kickboxing). You won’t be able to buy anything with those points, but you’re more likely to live longer, so there’s that.

Like before, Google Fit will automatically track your activities thanks to the sensors in your phone or Wear OS watch. You can always manually add activities, too, or use apps like Strava, Runkeeper, Endomondo and MyFitnessPal to get credit for the workouts you track with them.

What’s also new in this update is actionable coaching, something that was sorely missing from the old version. It remains to be seen how useful this new feature is in day-to-day use, but the idea here is to give you feedback on how active you’ve been throughout the week and help you stay motivated.

What I’m actually the most excited about, though, is the new look and feel. Based on the screenshots Google has shared so far, the app now provides you with far more details at a glance, without having to dig into timelines (which weren’t all that usable in the old version to begin with).

The new version is now rolling out to Android and Wear OS users.

Semmle, startup that makes code searchable, hauls in $21M Series B

Published August 21, 2018

Semmle, a startup that originally spun out of research at Oxford, announced a $21 million Series B investment today led by Accel Partners. It marked the second time Accel has led an investment in the company.

Work-Bench also participated in the round. Today’s investment brings the total to $31 million.

Semmle has warranted this kind of interest by taking a unique approach to finding vulnerabilities in code. “The key idea behind our technology is to treat code as data and treat analysis problems as simple queries against a database. What this allows you to do is very easily encode domain expertise, security expertise or any other kinds of specialist knowledge in such a way it can be easily and automatically applied to large amounts of code,” Pavel Avgustinov, Semmle co-founder and VP of platform engineering told TechCrunch.

Screenshot: Semmle

Once you create the right query, you can continuously run it against your code to prevent the same mistakes from entering the code base on subsequent builds. The key here is building the queries and the company has a couple of ways to deal with that.

They can work with customers to help them create queries, although in the long run that is not a sustainable way of working. Instead, they share queries, and encourage customers to share them with the community.

“What we find is that the great tech companies we work with have the best security teams in the world, and they are giving back what they created on the Semmle platform with other users in an open source fashion. There is a GitHub repository where we publish queries, but Microsoft and Google are doing the same thing,” Oege de Moor, company CEO and co-founder explained.

In fact, the Semmle solution is freely available to open source programmers to use with their applications, and the company currently analyzes every commit of almost 80,000 open source projects. Open source developers can run shared queries against their code or create their own.

They also have a paid version with customers like Microsoft, Google, Credit Suisse, NASA and Nasdaq. They have relied mostly on these strategic partners up until now. With today’s investment they plan to build out their sales and marketing departments to expand their customer base into a wider enterprise market.

The company spun out of research at Oxford University in 2006. They are now based in San Francisco with 60 employees, a number that should go up with this investment. They received an $8 million Series A in 2014 and $2 million seed round in 2011.

Netflix tests a bypass of iTunes billing in 33 markets

Published August 21, 2018

Netflix is one of the highest-grossing apps on the iOS App Store, but it looks like the video streaming giant is contemplating how it might make an even bigger margin on its iPhone and iPad users.

TechCrunch has learned and confirmed that Netflix, in its own words, is “testing the iTunes payment method” in 33 countries. More specifically, Netflix is testing how to bypass iTunes. Until September 30, new or lapsed subscribers in selected markets across Europe, Latin America and Asia will be unable pay using iTunes. They are instead getting redirected to the mobile web version to log payment details directly with Netflix.

Others like Spotify also have moved users away from using iTunes to pay for subscriptions. It’s notable that both Spotify and Netflix have something else in common: Apple — now the world’s biggest company passing a $1 trillion market cap earlier this month — has made many big moves to encroach on their space, and thus it makes little sense for either company to cut Apple in more than it has to on its direct customer relationships. (You might say the same for Google.)

Netflix’s iOS test was first spotted by NDTV in India last week, with users also flagging changes on Twitter. Journalist Manish Singh (in a tweet he then deleted) subsequently said Netflix was running a two-month experiment. A customer support agent contacted by us earlier today confirmed that the test has actually been running since June, starting first in 10 countries and then expanding to 33 from August 2 until September 30.

“During this time, customers in these countries may experience any of the following when launching the Netflix app on an iOS (mobile or tablet) device: 1. Ability to sign up in app with only iTunes Mode Of Payment. 2. Ability to log into Netflix but not sign up (sign up only via mobile browser),” he wrote. “We are constantly innovating and testing new signup approaches on different platforms to better understand what our members like. Based on what we learn, we work to improve the Netflix experience for members everywhere.”

Asked for more clarification, a spokesperson, provided a statement echoing the same words also used by the customer support agent.

The full list of countries where the billing test is running is as follows: Argentina, Australia, Austria, Belgium, Brazil, Canada, Colombia, Croatia, Czech Republic, Denmark, Ecuador, Finland, France, Germany, Great Britain, Hungary, India, Indonesia, Italy, Japan, Korea, Malaysia, Mexico, Norway, Peru, Philippines, Poland, Slovakia, South Africa, Spain, Sweden, Taiwan and Thailand.

Although Netflix is calling this a test, it’s notable that the company has been gradually shifting its customer relationships on other platforms to develop more direct billing with its users.

As of May 2018, Netflix stopped allowing new or rejoining customers to use Google Play to pay for its service. “If you are currently billed by Google Play, you can continue to use Google Play billing until your account is cancelled,” the company notes on a help page about the change, which is in line with how it appears to be testing billing now on iOS.

Changing the billing to a direct format means that Netflix bypasses giving Google and Apple a cut on those subscriptions. Currently, Apple takes a 30 percent cut on the first year of a subscription, which goes down to 15 percent for subsequent years.

Apple has something of the upper hand especially when it comes to newer apps or those still building up their user bases: it controls the App Store on iOS devices, and with active billing details for a large number of these users, Apple greatly reduces friction for enticing users to sign up and subscribe to a service (the same goes for in-app purchases, too, although that is less relevant to Netflix).

But the math and strategy change for the biggest app publishers, who have their own brands (and even their own memes). These might be more willing to take the chance of creating a little bit more friction in exchange for a bigger return.

Although it’s not elaborating too much about what it is doing, this might be particularly the case for Netflix. In July, the company posted a miss in its quarterly revenues and subscriber additions. Growth may be slowing, so now might be a good time for the company to refocus the margins its making on its 130 million+ users.

The test for payments comes at the same time that Netflix is making other tests and tweaks to its service, including an experiment to see how well video promos between episodes do with users (they seem to universally dislike them), and closing off the option to leave user reviews on videos.

If the billing test grows, or becomes a permanent thing, as it has with Google, it looks like Apple might soon need to update its subscription pages for developers:

En este caso contacta a nuestros amigos de iTunes para que te ayuden con esa cancelación. Te dejo su pagina de soporte: https://t.co/l9Rny3SUZ2 *DR

— Netflix CS (@Netflixhelps) August 20, 2018

iTunes should be available for you. To have iTunes as your biller, you just have to sign up for Netflix on an iOS device. *JR

— Netflix CS (@Netflixhelps) August 2, 2018

We’ll update this post as we learn more.

Additional reporting Jon Russell

Twitch Prime ditches ad-free viewing as one of its perks

Published August 20, 2018

Twitch Prime, the perks program for Amazon Prime members offering free loot, games and other benefits, is ditching one of its best features: ad-free viewing. According to an email sent out to Amazon Prime members today, ad-free viewing will no longer be included as a part of Twitch Prime for new members, beginning on September 14. However, members with existing annual subscriptions will be able to continue to enjoy ad-free viewing until their subscription comes up for renewal.

Those with monthly subscriptions will have access to ad-free viewing until October 15.

Twitch’s email offered a simple explanation as to why ad-free viewing was no longer going to be a part of the benefit program, saying that: “advertising is an important source of support for the creators who make Twitch possible.”

The company also stressed that this change would “strengthen and expand that advertising opportunity for creators so they can get more support from their viewers for doing what they love.”

In an accompanying blog post, Twitch further explained that the change will allow Twitch to remain a place where “anyone can enjoy one-of-a-kind interactive entertainment” and where creators can “build communities around the things they love and make money doing it.”

In other words, creators need to make more money, and so does Twitch — especially if it ever wants to challenge YouTube.

As you may expect, Twitch user reaction has been swift and negative. In the comments of Twitch’s post, users are threatening to ditch Twitch Prime altogether saying that its other features — like in-game loot, monthly channel subscriptions, exclusive badges and the like — were not the main reasons they were interested in this perks program.

Twitch Prime was launched in September 2016 as a benefit for Amazon Prime members — one of the now many perks that accompany a Prime subscription, in addition to Amazon’s Prime two-day shipping. Amazon had acquired Twitch in 2014, and this was the first big move it made to integrate the two properties beyond airing some TV pilots on the service.

Since Twitch Prime’s launch, Amazon has been adding features to the program — most recently, free games every month, for example. Twitch says this year it’s given away more than $1,000 worth of games and loot to members, and promises “more and better free games” and loot in the future.

Although ad-free viewing across Twitch won’t be included in Twitch Prime in the future, the company did note that there will still be a way to turn off ads.

If Twitch users have an Amazon Prime membership (meaning they’ll still have Twitch Prime, too), they can use their monthly subscription token on a channel that offers ad-free viewing to subscribers.

In addition, users can opt for Twitch Turbo, a separate monthly subscription program that offers ad-free viewing across all of Twitch, plus other features like additional emoticons, chat badges, priority support and more.

Users, of course, are outraged that a benefit that used to come free with a Prime subscription will now cost an additional $8.99 per month.

Twitch’s decision to remove ad-free viewing could be a part of its bigger plan to woo creators to its service.

The company has been in the news as of late for having YouTube-esque ambitions. According to a report from Bloomberg, the company wants to turn the game-streaming site into a broader video service and has been pursuing live-streaming deals with dozens of popular creators and media companies that have large YouTube fan bases. The company has been offering minimum guarantees as high as a few million dollars a year, plus a share of future advertising sales and subscription revenues, the report said.

Titan launches its mobile ‘not a hedge fund’

Published August 20, 2018

What Robinhood did to democratize buying individual stocks, Titan wants to do for investing in a managed portfolio. Instead of being restricted to rich accredited investors willing to pour $5,000 or even $500,000 into a traditional hedge fund that charges 2 percent fees and 20 percent of profits, Titan lets anyone invest as little as $1,000 for just a 1 percent fee on assets while keeping all the profits. Titan picks the top 20 stocks based on data mined from the most prestigious hedge funds, then invests your money directly in those with personalized shorts based on your risk profile.

Titan has more $10 million under management after quietly spinning up five months ago, and this week the startup graduates from Y Combinator. Now Titan is ready to give upscale millennials a more sophisticated way to play the markets.

This startup is hot. It refused to disclose its funding, likely in hopes of not tipping off competitors and incumbents to the opportunity it’s chasing. But it’s the buzz of YC, with several partners already investing their own money through Titan. When you consider Stanford-educated free stock-trading app Robinhood’s stunning $5.6 billion valuation thanks to its disruption of E*Trade, it’s easy to imagine why investors are eager to back Titan’s attack on other financial vehicles.

“We’re all 28 to 30 years old,” says co-founder Clayton Gardner about his team. “We want to actively invest and participate in the market but most of us who don’t have experience have no idea what we’re doing.” Most younger investors end up turning to family, friends or Reddit for unreliable advice. But Titan lets them instantly buy the most reputable stocks without having to stay glued to market tickers, while using an app to cut out the costs of pricey brokers and Wall Street offices.

Titan co-founders (from left): Max Bernardy, Joe Percoco, Clayton Gardner

“We all came from the world of having worked at hedge funds and private equity firms like Goldman Sachs. We spent five years doing that and ultimately were very frustrated that the experiences and products we were building for wealthy people were completely inaccessible to people who weren’t rich or didn’t have a fancy suit,” Gardner recalls. “Instead of charging high fees, we can use software to bring the products directly to consumers.”

How Titan works

Titan wants to build BlackRock for a new generation, but its origin is much more traditional. Gardner and his co-founder Joe Percoco met on their first day of business school at UPenn’s Wharton (of course). Meanwhile, Titan’s third co-founder, Max Bernardy, was studying computer science at Stanford before earning a patent in hedge fund software and doing engineering at a few startups. The unfortunate fact is the world of finance is dominated by alumni from these schools. Titan will enjoy the classic privilege of industry connections as it tries to carve out a client base for a fresh product.

“We were frustrated that millennials only have two options for investing: buying and selling stocks themselves or investing in a market-weighted index,” says Gardner. “We’re building the third.”

Titan’s first product isn’t technically a hedge fund, but it’s built like one. It piggybacks off the big hedgies that have to report their holdings. Titan uses its software to determine which are the top 20 stocks across these funds based on turnover, concentration and more. All users download the Titan iOS or Android app, fund their account and are automatically invested into fractional shares of the same 20 stocks.

Titan earns a 1 percent annual fee on what you invest. There is a minimum $1,000 investment, so some younger adults may be below the bar. “We’re targeting a more premium millennial for start. A lot of our early users are in the tech field and are already investing,” says Gardner.

For downside protection, Titan collects information about its users to assess their risk tolerance and hedge their investment by shorting the market index 0 to 20 percent so they’ll earn some if everything crashes. Rather than Titan controlling the assets itself, an industry favorite custodian called Apex keeps them secure. The app uses 256-bit encryption and SSL for data transfers, and funds are insured up to $500,000.

How have its bets and traction been doing? “We’ve been pleasantly surprised so far,” Gardner beams, noting Titan’s thousands of clients. It claims it’s up 10 percent year-to-date and up 33 percent in one year compared to the S&P 500’s 2 percent year-to-date and 22 percent in one year. Since users can pull out their funds in three to four business days, Titan is incentivized to properly manage the portfolio or clients will bail.

But beyond the demographic and business model, it’s the educational elements that set Titan apart. Users don’t have to hunt online for investment research. Titan compiles it into deep dives into top stocks like Amazon or Comcast, laying out investment theses for why you should want your money in “the everything store” or “a toll road for the Internet.” Through in-app videos, push notifications and reports, Titan tries to make its users smarter, not just richer.

With time and funding, “Eventually we hope to launch other financial products, including crypto, bonds, international equities, etc.,” Percoco tells me. That could put Titan on a collision course with Wealthfront, Coinbase and the recently crypto-equipped Robinhood, as well as direct competitors like asset managers BlackRock and JP Morgan.

“If we fast-forward 10 to 20 years in the future, millennials will have inherited $10 trillion, and at this rate they’re not equipped to handle that money,” says Gardner. “Financial management isn’t something taught in school.”

Worryingly, when I ask what they see as the top threats to Titan, the co-founders exhibited some Ivy League hubris, with Gardner telling me, “Nothing that jumps out…” Back in reality, building software that reliably prints money is no easy feat. A security failure or big drop could crater the app’s brand. And if its education materials are too frothy, they could instill blind confidence in younger investors without the cash to sustain sizable losses. Competitors like Robinhood could try to swoop in an offer managed portfolios.

Hopefully if finance democratization tools like Titan and Robinhood succeed in helping the next generations gather wealth, a new crop of families will be able to afford the pricey tuitions that reared these startups’ teams. While automation might subsume labor’s wages and roll that capital up to corporate oligarchs, software like Titan could boost financial inclusion. To the already savvy, 1 percent might seem like a steep fee, but it buys the convenience to make the stock market more accessible.

What happens when hackers steal your SIM? You learn to keep your crypto offline

Published August 20, 2018

A year ago I felt a panic that still reverberates in me today. Hackers swapped my T-Mobile SIM card without my approval and methodically shut down access to most of my accounts and began reaching out to my Facebook friends asking to borrow crypto. Their social engineering tactics, to be clear, were laughable but they could have been catastrophic if my friends were less savvy.

Flash forward a year and the same thing happened to me again – my LTE coverage winked out at about 9pm and it appeared that my phone was disconnected from the network. Panicked, I rushed to my computer to try to salvage everything I could before more damage occurred. It was a false alarm but my pulse went up and I broke out in a cold sweat. I had dealt with this once before and didn’t want to deal with it again.

Sadly, I probably will. And you will, too. The SIM card swap hack is still alive and well and points to one and only one solution: keeping your crypto (and almost your entire life) offline.

Trust No Carrier

Stories about massive SIM-based hacks are all over. Most recently a crypto PR rep and investor, Michael Terpin, lost $24 million to hackers who swapped his AT&T SIM. Terpin is suing the carrier for $224 million. This move, which could set a frightening precedent for carriers, accuses AT&T of “fraud and gross negligence.”

From Krebs:

Terpin alleges that on January 7, 2018, someone requested an unauthorized SIM swap on his AT&T account, causing his phone to go dead and sending all incoming texts and phone calls to a device the attackers controlled. Armed with that access, the intruders were able to reset credentials tied to his cryptocurrency accounts and siphon nearly $24 million worth of digital currencies.

While we can wonder in disbelief at a crypto investor who keeps his cash in an online wallet secured by text message, how many other services do we use that depend on emails or text messages, two vectors easily hackable by SIM spoofing attacks? How many of us would be resistant to the techniques that nabbed Terpin?

Another crypto owner, Namek Zu’bi, lost access to his Coinbase account after hackers swapped his SIM, logged into his account, and changed his email while attempting direct debits to his bank account.

“When the hackers took over my account they attempted direct debits into the account. But because I blocked my bank accounts before they could it seems there are bank chargebacks on that account. So Coinbase is essentially telling me sorry you can’t recover your account and we can’t help you but if you do want to use the account you owe $3K in bank chargebacks,” he said.

Now Zu’bi is facing a different issue: Coinbase is accusing him of being $3,000 in arrears and will not give him access to his account because he cannot reply from the hacker’s email.

“I tried to work with coinbase hotline who is supposed to help with this but they were clueless even after I told them that the hackerchanged email address on my original account and then created a new account with my email address. Since then I’ve been waiting for a ‘specialist’ to email me (was supposed to be 4 business days it’s been 8 days) and I’m still locked out of my account because Coinbase support can’t verify me,” he said.

It has been a frustrating ride.

“As an avid supporter and investor in crypto it baffles me how one of the market leaders who just supposedly launched institutional grade custody solutions can barely deal with a basic account take-over fraud,” Zu’bi said.

How do you protect yourself?

I’ve been using Trezor hardware wallets for a while, storing them in safe places outside of my home and maintaining a separate record of the seeds in another location. I have very little crypto but even for a fraction of a few BTC it just makes sense to practice safe storage. Ultimately, if you own crypto you are now your own bank. That you would trust anyone – including a fiat bank – to keep your digital currency safe is deeply delusional. Heck, I barely trust Trezor and they seem like the only solution for safe storage right now.

When I was first hacked I posted recommendations by crypto exchange Kraken. They are still applicable today:

Call your telco and:

Set a passcode/PIN on your account
- Make sure it applies to ALL account changes
- Make sure it applies to all numbers on the account
- Ask them what happens if you forget the passcode
  - Ask them what happens if you lose that too
Institute a port freeze
Institute a SIM lock
Add a high-risk flag
Close your online web-based management account
Block future registration to online management system
Hack yo’ self
- See what information they will leak
- See what account changes you can make

They also recommend changing your telco email to something wildly inappropriate and using a burner phone or Google Voice number that is completely disconnected from your regular accounts as a sort of blind for your two factor texts and alerts.

Sadly, doing all of these things is quite difficult. Further, carriers don’t make it easy. In May a 27-year-old man named Paul Rosenzweig fell victim to a SIM-swapping hack even though he had SIM lock installed on his account. A rogue T-Mobile employee bypassed the security, resulting in the loss of a unique three character Twitter and Snapchat account.

Ultimately nothing is secure. The bottom line is simple: if you’re in crypto expect to be hacked and expect it to be painful and frustrating. What you do now – setting up real two-factory security, offloading your crypto onto physical hardware, making diligent backups, and protecting your keys – will make things far better for you in the long run. Ultimately, you don’t want to wake up one morning with your phone off and all of your crypto siphoned off into the pocket of a college kid like Joel Ortiz, a hacker who is now facing jail time for “13 counts of identity theft, 13 counts of hacking, and two counts of grand theft.” Sadly, none of the crypto he stole has surfaced after his arrest.

Watch Nvidia unveil the RTX 2080 live right here

Published August 20, 2018

Nvidia is taking advantage of the Gamescom in Germany to hold a press conference about its future graphics processing units. The conference will start at 6 PM in Germany, 12 PM in New York, 9 AM in San Francisco.

Just a week after the company unveiled its new Turing architecture, Nvidia could share more details about the configurations and prices of its upcoming products — the RTX 2080, RTX 2080 Ti, etc.

The name of the conference #BeForeTheGame suggests that Nvidia is going to focus on consumer products and in particular GPUs for gamers. While the GeForce GTX 1080 is still doing fine when it comes to playing demanding games, the company is always working on new generations to push the graphical boundaries of your computer.

According to Next INpact, you can expect two different products this afternoon. The GeForce RTX 2080 is going to feature 2,944 CUDA cores with 8GB of GDDR6. The GeForce RTX 2080 Ti could feature as many as 4,352 CUDA cores with 11GB of GDDR6.

Nvidia already unveiled Quadro RTX models for professional workstations last week. The company is expecting significant performance improvements with this new generation as those GPUs are optimized for ray tracing — the “RT” in RTX stands for ray tracing.

While ray tracing isn’t new, it’s hard to process images using this method with current hardware. The RTX GPUs will have dedicated hardware units for this task in particular.

And maybe it’s going to become easier to buy GPUs now that the cryptocurrency mining craze is slowly fading away.

Distributed teams are rewriting the rules of office(less) politics

Published August 18, 2018

When we think about designing our dream home, we don’t think of having a thousand roommates in the same room with no doors or walls. Yet in today’s workplace where we spend most of our day, the purveyors of corporate office design insist that tearing down walls and bringing more people closer together in the same physical space will help foster better collaboration while dissolving the friction of traditional hierarchy and office politics.

But what happens when there is no office at all?

This is the reality for Jason Fried, Founder and CEO of Basecamp, and Matt Mullenweg, Founder and CEO of Automattic (makers of WordPress), who both run teams that are 100% distributed across six continents and many time zones. Fried and Mullenweg are the founding fathers of a movement that has inspired at least a dozen other companies to follow suit, including Zapier, Github, and Buffer. Both have either written a book, or have had a book written about them on the topic.

For all of the discussions about how to hire, fire, coordinate, motivate, and retain remote teams though, what is strangely missing is a discussion about how office politics changes when there is no office at all. To that end, I wanted to seek out the experience of these companies and ask: does remote work propagate, mitigate, or change the experience of office politics? What tactics are startups using to combat office politics, and are any of them effective?

“Can we take a step back here?”

Office politics is best described by a simple example. There is a project, with its goals, metrics, and timeline, and then there’s who gets to decide how it’s run, who gets to work on it, and who gets credit for it. The process for deciding this is a messy human one. While we all want to believe that these decisions are merit-based, data-driven, and objective, we all know the reality is very different. As a flood of research shows, they come with the baggage of human bias in perceptions, heuristics, and privilege.

Office politics is the internal maneuvering and positioning to shape these biases and perceptions to achieve a goal or influence a decision. When incentives are aligned, these goals point in same direction as the company. When they don’t, dysfunction ensues.

Perhaps this sounds too Darwinian, but it is a natural and inevitable outcome of being part of any organization where humans make the decisions. There is your work, and then there’s the management of your coworker’s and boss’s perception of your work.

There is no section in your employee handbook that will tell you how to navigate office politics. These are the tacit, unofficial rules that aren’t documented. This could include reworking your wardrobe to match your boss’s style (if you don’t believe me, ask how many people at Facebook own a pair of Nike Frees). Or making time to go to weekly happy hour not because you want to, but because it’s what you were told you needed to do to get ahead.

One of my favorite memes about workplace culture is Sarah Cooper’s “10 Tricks to Appear Smart in Meetings,” which includes…

Encouraging everyone to “take a step back” and ask “what problem are we really trying to solve”
Nodding continuously while appearing to take notes
Stepping out to take an “important phone call”
Jumping out of your seat to draw a Venn diagram on the whiteboard

Sarah Cooper, The Cooper Review

These cues and signals used in physical workplaces to shape and influence perceptions do not map onto the remote workplace, which gives us a unique opportunity to study how office politics can be different through the lens of the officeless.

Friends without benefits

For employees, the analogy that coworkers are like family is true in one sense — they are the roommates that we never got to choose. Learning to work together is difficult enough, but the physical office layers on the additional challenge of learning to live together. Contrast this with remote workplaces, which Mullenweg of Automattic believes helps alleviate the “cohabitation annoyances” that come with sharing the same space, allowing employees to focus on how to best work with each other, versus how their neighbor “talks too loud on the phone, listens to bad music, or eats smelly food.”

Additionally, remote workplaces free us of the tyranny of the tacit expectations and norms that might not have anything to do with work itself. At an investment bank, everyone knows that analysts come in before the managing director does, and leave after they do. This signals that you’re working hard.

Basecamp’s Fried calls this the “presence prison,” the need to be constantly aware of where your coworkers are and what they are doing at all times, both physically and virtually. And he’s waging a crusade against it, even to the point of removing the green dot on Basecamp’s product. “As a general rule, nobody at Basecamp really knows where anyone else is at any given moment. Are they working? Dunno. Are they taking a break? Dunno. Are they at lunch? Dunno. Are they picking up their kid from school? Dunno. Don’t care.”

There is credible basis for this practice. A study of factory workers by Harvard Business School showed that workers were 10% to 15% more productive when managers weren’t watching. This increase was attributed to giving workers the space and freedom to experiment with different approaches before explaining to managers, versus the control group which tended to follow prescribed instructions under the leery watch of their managers.

Remote workplaces experience a similar phenomenon, but by coincidence. “Working hard” can’t be observed physically so it has to be explained, documented, measured, and shared across the company. Cultural norms are not left to chance, or steered by fear or pressure, which should give individuals the autonomy to focus on the work itself, versus how their work is perceived.

Lastly, while physical workplaces can be the source of meaningful friendships and community, recent research by the Wharton School of Business is just beginning to unravel the complexities behind workplace friendships, which can be fraught with tensions from obligations, reciprocity and allegiances. When conflicts arise, you need to choose between what’s best for the company, and what’s best for your relationship with that person or group. You’re not going to help Bob because your best friend Sally used to date him and he was a dick. Or you’re willing to do anything for Jim because he coaches your kid’s soccer team, and vouched for you to get that promotion.

In remote workplaces, you don’t share the same neighborhood, your kids don’t go to the same school, and you don’t have to worry about which coworkers to invite to dinner parties. Your physical/personal and work communities don’t overlap, which means you (and your company) unintentionally avoid many of the hazards of toxic workplace relationships.

On the other hand, these same relationships can be important to overall employee engagement and well-being. This is evidenced by one of the findings in Buffer’s 2018 State of Remote Work Report, which surveyed over 1900 remote workers around the world. It found that next to collaborating and communicating, loneliness was the biggest struggle for remote workers.

Graph by Buffer (State of Remote Work 2018)

So while you may be able to feel like your own boss and avoid playing office politics in your home office, ultimately being alone may be more challenging than putting on a pair of pants and going to work.

Feature, not a bug?

Physical offices can have workers butting heads with each other. Image by UpperCut Images via Getty Images.

For organizations, the single biggest difference between remote and physical teams is the greater dependence on writing to establish the permanence and portability of organizational culture, norms and habits. Writing is different than speaking because it forces concision, deliberation, and structure, and this impacts how politics plays out in remote teams.

Writing changes the politics of meetings. Every Friday, Zapier employees send out a bulletin with: (1) things I said I’d do this week and their results, (2) other issues that came up, (3) things I’m doing next week. Everyone spends the first 10 minutes of the meeting in silence reading everyone’s updates.

Remote teams practice this context setting out of necessity, but it also provides positive auxiliary benefits of “hearing” from everyone around the table, and not letting meetings default to the loudest or most senior in the room. This practice can be adopted by companies with physical workplaces as well (in fact, Zapier CEO Wade Foster borrowed this from Amazon), but it takes discipline and leadership to change behavior, particularly when it is much easier for everyone to just show up like they’re used to.

Writing changes the politics of information sharing and transparency. At Basecamp, there are no all-hands or town hall meetings. All updates, decisions, and subsequent discussions are posted publicly to the entire company. For companies, this is pretty bold. It’s like having a Facebook wall with all your friends chiming in on your questionable decisions of the distant past that you can’t erase. But the beauty is that there is now a body of written decisions and discussions that serves as a rich and permanent artifact of institutional knowledge, accessible to anyone in the company. Documenting major decisions in writing depoliticizes access to information.

Remote workplaces are not without their challenges. Even though communication can be asynchronous through writing, leadership is not. Maintaining an apolitical culture (or any culture) requires a real-time feedback loop of not only what is said, but what is done, and how it’s done. Leaders lead by example in how they speak, act, and make decisions. This is much harder in a remote setting.

A designer from WordPress notes the interpersonal challenges of leading a remote team. “I can’t always see my teammates’ faces when I deliver instructions, feedback, or design criticism. I can’t always tell how they feel. It’s difficult to know if someone is having a bad day or a bad week.”

Zapier’s Foster is also well aware of these challenges in interpersonal dynamics. In fact, he has written a 200-page manifesto on how to run remote teams, where he has an entire section devoted to coaching teammates on how to meet each other for the first time. “Because we’re wired to look for threats in any new situation… try to limit phone or video calls to 15 minutes.” Or “listen without interrupting or sharing your own stories.” And to “ask short, open ended questions.” For anyone looking for a grade school refresher on how to make new friends, Wade Foster is the Dale Carnegie of the remote workforce.

To office, or not to office

What we learn from companies like Basecamp, Automattic, and Zapier is that closer proximity is not the antidote for office politics, and certainly not the quick fix for a healthy, productive culture.

Maintaining a healthy culture takes work, with deliberate processes and planning. Remote teams have to work harder to design and maintain these processes because they don’t have the luxury of assuming shared context through a physical workspace.

The result is a wealth of new ideas for a healthier, less political culture — being thoughtful about when to bring people together, and when to give people their time apart (ending the presence prison), or when to speak, and when to read and write (to democratize meetings). It seems that remote teams have largely succeeded in turning a bug into a feature. For any company still considering tearing down those office walls and doors, it’s time to pay attention to the lessons of the officeless.