1010Computers | Computer Repair & IT Support

Magic Leap One’s first big game is another Angry Birds; here’s what it’s like

Magic Leap promised us a world of dreams, we’re getting Angry Birds.

After about a month in the public spotlight, the Magic Leap One is starting to get its first titles. Rovio and Resolution Games announced publicly today that they will be releasing Angry Birds FPS: First Person Slingshot this fall for the Magic Leap One.

It’s an actual game, not just a little tech demo. I had a chance to play with the soon-to-be-released title and it’s actually pretty refreshing and fun making the futuristic hardware feel a little less alien.

It wasn’t my first bout with Magic Leap’s new hardware, but it was the first time that I truly appreciated what improvements it boasts over headsets like Microsoft’s HoloLens.

You could probably beat the 20 levels of Angry Birds FPS in around an hour, but I started fumbling and having to seriously strategize after just a few of them, though like many others I can honestly say I haven’t played an Angry Birds title since I had an iPhone 3GS so it’s been a minute.

That said, the mechanics are pretty familiar in that you’re trying to knock over a little tower of blocks and the green pigs that inhabit their far reaches. What’s unique is that the tower is now stacked on your coffee table that you can approach from any angle and the Magic Leap controller is your slingshot that you can aim a lot more precisely as a result.

The Resolution Games team said that they had previously been experimenting with Microsoft’s headset but it was Magic Leap’s positionally tracked controller that really opened up the headset to develop something like a full gaming title.

It’s kind of interesting that Apple’s main ARKit 2 demo and Magic Leap’s first full title are slingshot games, but I guess you find what works and move from there.

The title isn’t ground-breaking by any means in terms of enabling some sort of futuristic AR use case, but perhaps the most unusual thing about it was how familiar it felt. Part of that is obviously the IP with Angry Birds but it’s also a game that doesn’t ask you to freestyle too much and doesn’t give you a world of options. It felt like a mobile game, if only one that allowed you to visualize the mobile content overlaid on the world in front of you.

You learn to deal with limitations like field-of-view and there does seem to be a lot developers can do to minimize that being the only thing you focus on. It’s kind of bizarre that Magic Leap didn’t actually ship the headset with more content like this because the short demos that came onboard the One Creator’s Edition really didn’t sell it too well. Fortunately, the device is definitely a developer’s edition and it seems that even by the company’s developer conference next month, more content seems to be on the way from partners like Resolution Games and Rovio who have been building this title since January as an early partner of Magic Leap.

Magic Leap One may not be the headset everyone wanted it to be — or what the company told us it would be — but judging by the first big title coming to it, it seems like it gets enough right that developers are going to have a fun time with it even if it is just a labor of love for them right now.

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IBM launches cloud tool to detect AI bias and explain automated decisions

IBM has launched a software service that scans AI systems as they work in order to detect bias and provide explanations for the automated decisions being made — a degree of transparency that may be necessary for compliance purposes not just a company’s own due diligence.

The new trust and transparency system runs on the IBM cloud and works with models built from what IBM bills as a wide variety of popular machine learning frameworks and AI-build environments — including its own Watson tech, as well as Tensorflow, SparkML, AWS SageMaker, and AzureML.

It says the service can be customized to specific organizational needs via programming to take account of the “unique decision factors of any business workflow”.

The fully automated SaaS explains decision-making and detects bias in AI models at runtime — so as decisions are being made — which means it’s capturing “potentially unfair outcomes as they occur”, as IBM puts it.

It will also automatically recommend data to add to the model to help mitigate any bias that has been detected.

Explanations of AI decisions include showing which factors weighted the decision in one direction vs another; the confidence in the recommendation; and the factors behind that confidence.

IBM also says the software keeps records of the AI model’s accuracy, performance and fairness, along with the lineage of the AI systems — meaning they can be “easily traced and recalled for customer service, regulatory or compliance reasons”.

For one example on the compliance front, the EU’s GDPR privacy framework references automated decision making, and includes a right for people to be given detailed explanations of how algorithms work in certain scenarios — meaning businesses may need to be able to audit their AIs.

The IBM AI scanner tool provides a breakdown of automated decisions via visual dashboards — an approach it bills as reducing dependency on “specialized AI skills”.

However it is also intending its own professional services staff to work with businesses to use the new software service. So it will be both selling AI, ‘a fix’ for AI’s imperfections, and experts to help smooth any wrinkles when enterprises are trying to fix their AIs… Which suggests that while AI will indeed remove some jobs, automation will be busy creating other types of work.

Nor is IBM the first professional services firm to spot a business opportunity around AI bias. A few months ago Accenture outed a fairness tool for identifying and fixing unfair AIs.

So with a major push towards automation across multiple industries there also looks to be a pretty sizeable scramble to set up and sell services to patch any problems that arise as a result of increasing use of AI.

And, indeed, to encourage more businesses to feel confident about jumping in and automating more. (On that front IBM cites research it conducted which found that while 82% of enterprises are considering AI deployments, 60% fear liability issues and 63% lack the in-house talent to confidently manage the technology.)

In additional to launching its own (paid for) AI auditing tool, IBM says its research division will be open sourcing an AI bias detection and mitigation toolkit — with the aim of encouraging “global collaboration around addressing bias in AI”.

“IBM led the industry in establishing trust and transparency principles for the development of new AI technologies. It’s time to translate principles into practice,” said David Kenny, SVP of cognitive solutions at IBM, commenting in a statement. “We are giving new transparency and control to the businesses who use AI and face the most potential risk from any flawed decision making.”

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Sony announces the PlayStation Classic, its own mini retro console

If you’re the kind of person who has two beers and regularly launches into the same 20 minute-long ode to the original PlayStation for playing a seminal role in the maturation of gaming as an art form, well, do we have some news for you. Sony just announced its intentions to give the PlayStation the (winning) Nintendo Classic treatment with a tiny to-scale version of the PS1 called the PlayStation Classic. The teeniest new console is scheduled to hit shelves on December 3, retailing for $99.99.

Like Nintendo’s wildly popular SNES and NES Classics that paved the way, Sony’s PlayStation Classic will come pre-loaded with a cache of well-loved games. The PlayStation Classic’s lineup will feature 20 classic games, including Final Fantasy VII [editor’s note: hell yeah], Jumping Flash, Ridge Racer Type 4, Tekken 3, and Wild Arms. 

“Almost 25 years ago, the original PlayStation was introduced to the world. Developed by Sony Computer Entertainment, it was the first home console in video game history to ship 100 million units worldwide, offering consumers a chance to play games with real-time 3D rendered graphics in their homes for the first time,” Sony said, waxing nostalgic in a blog post announcing the console. We’re here for it.

“Long-time fans will appreciate the nostalgia that comes with rediscovering the games they know and love, while gamers who might be new to the platform can enjoy the groundbreaking PlayStation console experience that started it all.”

According to Sony, the new mini PlayStation will be 45% smaller than a real PlayStation, complete with smaller controllers that also mimic their forebears. Each unit will ship with an HDMI and USB cable and two controllers for couch multiplayer. The consoles will be available to pre-order at some retailers in Canada and the U.S and more details (including the 15 other games) so keep an eye out — Sony will be sharing more details in the next month or two. All games “will be playable in their original format” so expect them to look and feel just like they did in the dark ages, when things were simple and good.

Most of us can agree that this particular nostalgia baiting tactic is awesome, take our money, but have you seen this thing? It’s extra cute. Maybe it’s because the PS1 had those iconic circular buttons that echoed its game discs and round things are cute like Kirby is cute (Toad, on the other hand, is over).

If you spent significant time marveling over the PS1 when it made waves in 1995, you too likely retain a proprioceptive kind of intimacy with its then cutting-edge form. Do you remember precisely how much give the buttons had when you depressed them, how the disc hood yawned open gracefully, almost suspensefully? Of course you do.

Sure we gave five years of our actual lives to this thing — what’s a few months more?

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Google’s Work Insights helps businesses better understand how they work

At an event in Tokyo, Google today announced the launch of Work Insights, a new tool that gives businesses more insights into how their employees use the company’s G Suite productivity tools and how teams collaborate using those tools.

In addition, Google is also launching its investigation tool for helping business better secure their data in G Suite into general availability.

“Work Insights is a tool built specifically to help businesses measure and understand the impact of digital transformation within their organizations, driven by G Suite,” Reena Nadkarni, a group product manager for G Suite, explains in today’s announcement. Data is aggregated at the team level (where a team needs to have 10 people or more) to help businesses understand how their employees are adapting G Suite apps.

As enterprises bet on one vendor or the other, there’s always a bit of a transition period and not everybody makes the move quite as quickly as others. Most of these tools, though, only really work when the whole company adopts them. That’s especially true for communication tools like Slack, Hangouts Chat/Meet or Microsoft Teams, but also for productivity tools like G Suite.

The other use cases here, though, is actually far more interesting. Work Insights will also give companies a view of how users on different teams interact with each other (think the marketing and sales teams). If they are working on documents together, then they are probably working well together, too (or just leaving acerbic comments on marketing presentations, but you get the general idea here).

“This insight can help executives identify opportunities to strengthen collaboration and reduce siloes,” Nadkarni writes. Since few executives ever say that they want less collaboration and more siloes, chances are we’ll see quite a few companies adopt these tools.

 

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Committed to privacy, Snips founder wants to take on Alexa and Google, with blockchain

Earlier this year we saw the headlines of how the users of popular voice assistants like Alexa and Siri and continue to face issues when their private data is compromised, or even sent to random people. In May it was reported that Amazon’s Alexa recorded a private conversation and sent it to a random contact. Amazon insists its Echo devices aren’t always recording, but it did confirm the audio was sent.

The story could be a harbinger of things to come when voice becomes more and more ubiquitous. After all, Amazon announced the launch of Alexa for Hospitality, its Alexa system for hotels, in June. News stories like this simply reinforce the idea that voice control is seeping into our daily lives.

The French startup Snips thinks it might have an answer to the issue of security and data privacy. Its built its software to run 100% on-device, independently from the cloud. As a result, user data is processed on the device itself, acting as a potentially stronger guarantor of privacy. Unlike centralized assistants like Alexa and Google, Snips knows nothing about its users.

Its approach is convincing investors. To date, Snips has raised €22 million in funding from investors like Korelya Capital, MAIF Avenir, BPI France and Eniac Ventures. Created in 2013 by 3 PhDs, and now employing more than 60 people in Paris and New York, Snips offers its voice assistant technology as a white-labelled solution for enterprise device manufacturers.

It’s tested its theories about voice by releasing the result of a consumer poll. The survey of 410 people found that 66% of respondents said they would be apprehensive of using a voice assistant in a hotel room, because of concerns over privacy, 90% said they would like to control the ways corporations use their data, even if it meant sacrificing convenience.

“Сonsumers are increasingly aware of the privacy concerns with voice assistants that rely on cloud storage — and that these concerns will actually impact their usage,” says Dr Rand Hindi, co-founder and CEO at Snips. “However, emerging technologies like blockchain are helping us to create safer and fairer alternatives for voice assistants.”

Indeed, blockchain is very much part of Snip’s future. As Hindi told TechCrunch in May, the company will release a new set of consumer devices independent of its enterprise business. The idea is to create a consumer business that will prompt further enterprise development. At the same time, they will issue a cryptographic token via an ICO to incentivize developers to improve the Snips platform, as an alternative to using data from consumers. The theory goes that this will put it at odds with the approach used by Google and Amazon, who are constantly criticised for invading our private lives merely to improve their platforms.

As a result Hindi believes that as voice-controlled devices become an increasingly common sight in public spaces, there could be a significant shift in public opinion about how their privacy is being protected.

In an interview conducted last month with TechCrunch, Hindi told me the company’s plans for its new consumer product are well advanced, and will be designed from the beginning to be improved over time using a combination of decentralized machine learning and cryptography.

By using blockchain technology to share data, they will be able to train the network “without ever anybody sending unencrypted data anywhere,” he told me.

And ‘training the network” is where it gets interesting. By issuing a cryptographic token for developers to use, Hindi says they will incentivize devs to work on their platform and process data in a decentralized fashion. They are starting from a good place. He claims they already have 14,000 developers on the platform who will be further incentivized by a token economy.

“Otherwise people have no incentive to process that data in a decentralized fashion, right?” he says.

“We got into blockchain because we’re trying to find a way to get people to participate in decentralized machine learning. We’ve been wanting to get into consumer [devices] for a couple of years but didn’t really figure out the end goal because we had always had this missing element which was: how do you keep making it better over time.”

“This is the main argument for Google and Amazon to pretend that you need to send your data to them, to make the service better. If we can fix this [by using blockchain] then we can offer a real alternative to Alexa that guarantees Privacy by Design,” he says.

“We now have over 14000 developers building for us and that’s really completely organic growth, zero marketing, purely word of mouth, which is really nice because it shows that there’s a very big demand for decentralized voice assistance, effectively.”

It could be a high-risk strategy. Launching a voice-controlled device is one thing. Layering it with applications produced by developed supposedly incentivized by tokens, especially when crypto prices have crashed, is quite another.

It does definitely feel like a moonshot idea, however, and we’ll really only know if Snips can live up to such lofty ideals after the launch.

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The Punkt MP02 inches closer to what a minimalist phone ought to be

There’s an empty space in my heart for a minimalist phone with only the most basic functions. Bad for my heart, but good for a handful of companies putting out devices aiming to fill it. Punkt’s latest, the MP02, goes a little ways to making the device I desire, but it isn’t quite there yet.

Punkt’s first device included just texting and calling, which would likely have worked as intended if not for the inconvenient choice to have it connect only to 2G networks. These networks are being shut down and replaced all over the world, so you would have ended up with a phone that was even more limited than you expected.

The MP02 is the sequel, and it adds a couple useful features. It runs on 4G LTE networks, which should keep it connected for years to come, and it has gained both threaded texting (rather than a single inbox and outbox — remember those?) and Blackberry encryption for those sensitive communications.

It has nice physical buttons you can press multiple times to select a letter in ye olde T9 fashion, and also lets you take notes, consult a calendar, and calculate things. The battery has 12 days of standby, and with its tiny monochrome display and limited data options, it’ll probably stay alive for nearly that even with regular use.

Its most immediate competition is probably the Light Phone, which also has a second iteration underway that, if I’m honest, looks considerably more practical.

Now, I like the MP02. I like its chunky design (though it is perhaps a mite too thick), I like its round buttons and layout, I like its deliberate limitations. But it and other would-be minimal phones, in my opinion, are too slavish in their imitations of devices from years past. What we want is minimalism, not (just) nostalgia. We want the most basic useful features of a phone without all the junk that comes with them.

The Light Phone 2 and its nice e-ink screen.

For me, that means including a couple things that these devices tend to eschew.

One is modern messaging. SMS is bad for a lot of reasons. Why not include a thin client to pass text to a messaging service like WhatsApp or Messenger? Of course iMessage is off limits — thanks, Apple — but we could at least get a couple of the cross-platform apps on board. It doesn’t hurt the minimalist nature of the phone, in my opinion, if it connects to a modern messaging infrastructure. No need for images or gifs or anything — just text is fine.

Two is maps. We sure as hell didn’t have maps on our featurephones back in the day, but you better believe we wanted them. Basic mapping is one of the things we rely on our phones for every day. Whatever’s on this minimal phone doesn’t have to be a full-stack affair with recommendations, live traffic, and so on — just location and streets, and maybe an address or lat/long lookup, like you’d see on an old monochrome GPS unit. I don’t need my phone to tell me where to eat — just keep me from getting lost.

Three, and this is just me, I’d like some kind of synchronizing note app or the ability to put articles from Pocket or whatever on there. The e-ink screen on the Light Phone is a great opportunity for this very specific type of consumption. Neither of the companies here seems likely to add this feature, but that doesn’t change the fact that it’s one of the few things I regularly use my phone for.

Light Phone 2 is possibly getting music, weather, and voice commands, none of which really screams “minimal” to me, nor do they seem trivial to add. Ride-share stuff is a maybe, but it’d probably be a pain.

I have no problem with my phone doing just what a pocketable device needs to do and leaving the more sophisticated stuff to another device. But that pocketable device can’t be that dumb. Fortunately I do believe we’re moving closer to days when there will be meaningfully different choices available to weird people like myself. We’re not there yet, but I can wait.

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Kayak’s new AR feature will tell you if your carry-on bag fits the overhead bin

Popular travel app Kayak has put augmented reality to clever use with a new feature that lets you measure the size of your carry-on bag using just your smartphone. Its updated iOS app now takes advantage of Apple’s ARKit technology to introduce a new Bag Measurement tool that will help you calculate your bag’s size so you can find out if it fits in the overhead bin – you know, before your trip.

The tool is handy because the dimensions of permitted carry-on luggage can differ from airline to airline, Kayak explains, so it’s not as simple these days to figure out if your bag will fit.

In the new Kayak iOS app, you can access the measurement tool through the Flight Search feature.

The app will first prompt you to scan the floor in order to calibrate the measurements. You then move your phone around the bag to capture its size. Kayak’s app will do the math and return the bag’s size, in terms of length, width, and height.

And it will tell you if the bag “looks good” or not to meet the carry-on size requirements.

Plus, the company says it compares all the airlines’ baggage size requirements in one place, so you’ll know for sure if it will be allowed by the airline you’re flying.

Augmented reality applications, so far, have been a mixed bag. (Sorry).

Some applications can be fairly useful  – like visualizing furniture placed in a room or trying on new makeup colors. (Yes, really. I’m serious). But others are more questionable – like some AR gaming apps, perhaps. (For example, how long would you play that AR slingshot game?)

But one area where AR has held up better is in helping you measure stuff with your phone – so much so that even Apple threw in its own AR measuring tape with iOS 12.

Kayak’s tool, also timed with the release of iOS 12, is among those more practical applications.

The company says the AR feature is currently only live on updated iOS devices.

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Microsoft is putting HoloLens to work with new Dynamics 365 applications

Microsoft HoloLens mixed reality glasses have always been interesting technology, but it’s never been clear how the company would move from novelty device to actual viable business use cases. Today, it made a move toward the latter, announcing a couple of applications designed to put the HoloLens to work in Dynamics 365, giving it a real business purpose.

Dynamics 365 is Microsoft’s one-stop shop for CRM and ERP, where a company can work on some of its key business software functions including field service in an integrated fashion. The company has been looking at for HoloLens to bring computing power to a group of field workers like repair technicians for whom even a tablet would be awkward because they have to work with both hands free.

For these people, having a fully functioning Windows 10 computer you can wear on your face could be a big advantage and that’s what Microsoft is hoping to provide with HoloLens. The problem was finding use cases where this would make sense. One idea is providing remote assistance for people out in the field to get help from subject experts back at the office, and today the company announced Dynamics 365 Remote Assist.

In this scenario, the worker is wearing a HoloLens either to understand the repair scenario before they go to the site or to get remote help from a subject expert while they are at the site. The expert  can virtually see what the technician is seeing through the HoloLens, and walk them through the repair without leaving the office, even circling parts and providing other annotations in real time.

Microsoft Remote Assist in action with expert walking the technician through the task. Photo: Microsoft

Microsoft is not the first company to create such a solution. ScopeAR announced RemoteAR 4 months ago, a similar product, but Microsoft has the advantage of building it natively into Windows 10 and all that entails including data integration to update the various repositories with information after the repair is complete.

The other business scenario the company is announcing today is called Dynamics 365 Layout. A designer can create a 3D representation of something like a store or factory layout in CAD software, view the design in 3D in HoloLens, and adjust it in real time before the design goes live. As Microsoft’s Lorraine Bardeen, who has the cool title of General Manager for Microsoft Mixed Reality says, instead of creating cardboard mockups and adjusting your 3D CAD drawing on your computer as you find issues in your design, you can put on your HoloLens and make adjustments in a virtual representation of the layout and it adjusts the CAD drawing for you as you make changes.

Laying out the pieces on a factory floor using Dynamics 365 Layout. Photo: Microsoft

Bardeen says the company has worked with customers to find real-world use cases that would save time, effort and money using mixed reality with HoloLens.  They cite companies like Chevron, Ford and ThyssenKrupp Elevators as organizations actively embracing this kind of technology, but it still not clear if HoloLens and mixed reality will become a central component of business in the future. These two solutions GA on October 1st and we will begin the process of finding out.

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Microsoft launches new AI applications for customer service and sales

Like virtually every other major tech company, Microsoft is currently on a mission to bring machine learning to all of its applications. It’s no surprise then that it’s also bringing ‘AI’ to its highly profitable Dynamics 365 CRM products. A year ago, the company introduced its first Dynamics 365 AI solutions and today it’s expanding this portfolio with the launch of three new products: Dynamics 365 AI for Sales, Customer Service and Market Insights.

“Many people, when they talk about CRM, or ERP of old, they referred to them as systems of oppression, they captured data,” said Alysa Taylor, Microsoft corporate VP for business applications and industry. “But they didn’t provide any value back to the end user — and what that end user really needs is a system of empowerment, not oppression.”

It’s no secret that few people love their CRM systems (except for maybe a handful of Dreamforce attendees), but ‘system of oppression’ is far from the ideal choice of words here. Yet Taylor is right that early systems often kept data siloed. Unsurprisingly, Microsoft argues that Dynamics 365 does not do that, allowing it to now use all of this data to build machine learning-driven experiences for specific tasks.

Dynamics 365 AI for Sales, unsurprisingly, is meant to help sales teams get deeper insights into their prospects using sentiment analysis. That’s obviously among the most basic of machine learning applications these days, but AI for Sales also helps these salespeople understand what actions they should take next and which prospects to prioritize. It’ll also help managers coach their individual sellers on the actions they should take.

Similarly, the Customer Service app focuses on using natural language understanding to understand and predict customer service problems and leverage virtual agents to lower costs. Taylor used this part of the announcement to throw some shade at Microsoft’s competitor Salesforce. “Many, many vendors offer this, but they offer it in a way that is very cumbersome for organizations to adopt,” she said. “Again, it requires a large services engagement, Salesforce partners with IBM Watson to be able to deliver on this. We are now out of the box.”

Finally, Dynamics 365 AI for Market Insights does just what the name implies: it provides teams with data about social sentiment, but this, too, goes a bit deeper. “This allows organizations to harness the vast amounts of social sentiment, be able to analyze it, and then take action on how to use these insights to increase brand loyalty, as well as understand what newsworthy events will help provide different brand affinities across an organization,” Taylor said. So the next time you see a company try to gin up some news, maybe it did so based on recommendations from Dynamics 365 AI for Market Insights.

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Nintendo is offering an exclusive Fortnite bundle with the Switch

Fortnite has taken the world by storm. In fact, the game is so popular that Epic has released versions for PC, Xbox, PS4, iOS, Android and the Nintendo Switch, making the game about as accessible as possible.

The popularity of the game stems from the general popularity of the Battle Royale genre and popular streamers like Ninja, who have made the game so much fun to watch. But it also comes from the fun, and often fleeting, skins, dances and pick axes the game offers in its Item Shop.

On October 5th, folks interested in the Switch can pick up some extra Fortnite swag.

It’s a bundle royale! A #NintendoSwitch #Fortnite bundle including special in-game items and 1,000 V-Bucks will make the jump into stores on 10/05. https://t.co/5049PRWbjr pic.twitter.com/qoraUQA5DO

— Nintendo of America (@NintendoAmerica) September 18, 2018

Nintendo is releasing a bundle that will include an exclusive Fortnite skin, glider and pick-axe, as well as an extra 1,000 V-Bucks. To be clear, 1,000 V-bucks is the equivalent of $10 and won’t get you much from the Item Shop.

Plus, as pointed out by the Verge, Nintendo has offered several different bundles which would allow customers to pick up a Switch for $329 alongside one of a few games. In most cases, those games cost money, whereas Fortnite is a free to play game.

But the Nintendo Switch bundle is the only way to get your hands on the Switch gear that comes with it.

This isn’t the first time that Epic has given out exclusive gear to players using different hardware or services. There is an exclusive Twitch Prime skin, a Sony PS4 skin, and even a skin for Galaxy Note 9 owners.

The Bundle is available for $329 on October 5.

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