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April 21, 2016

Sony finally says it’s adding 2FA to PlayStation Network

Sony PlayStation It looks like Sony is finally gearing up to add two-factor authentication to the PlayStation Network — some five years after a massive data breach compromised the details of millions of users, including potentially exposing users’ credit card data. Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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