November 2, 2016

Resolver plans to use AI to make your customer complaint stick

Resolver Whenever I receive bad service from a brand, I typically fire off an angry tweet and hope the company or organisation I’m complaining about notices the blue tick next to my name and takes action accordingly. It’s ungracious, makes me look like a bit of a dick, and similar to trying to shift a caffeine-induced headache by consuming more caffeine, it may feel good momentarily but… Read More

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