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October 14, 2014

Gruveo Brings Anonymous Video Calls To The iPhone And iPad

ipad_clear_1 Gruveo, a service that launched last year to allow for fast, anonymous video calling via the web, is now coming to mobile, starting with today’s debut of an iOS application. On the iPhone and iPad, the new app is less focused on anonymity, and more on being able to quickly call another person without having to go through a sign-up process or adding people to your contacts. Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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