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March 29, 2016

Google Fiber’s latest innovation is a landline

fiber Google Fiber may be the holy grail of Internet service for many, but many people still rely on landlines for everyday communication purposes or emergency use. In order to allow its subscribers to sever connections with the old local ISPs and telecoms completely, Google will soon offer home phone service for Fiber subscribers. Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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