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February 7, 2018

Google Drive now lets you easily comment on Microsoft Office files, PDFs and images

 Google is launching an update to Google Drive today that will make it easier for teams and agencies to use a mix of G Suite and Microsoft Office while working with their colleagues and customers.
With this update, Google Drive users can now easily comment on Office files, PDFs and images in the Drive preview pane without having to use (and potentially pay for) tools like Microsoft Office or… Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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