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October 19, 2015

Facebook M Assistant’s Top Requests Include Restaurant Suggestions And Shopping Help

cyborg head How can Facebook Messenger’s AI/human hybrid assistant M lend you a hand? Early data from Facebook’s testing shows people want help booking reservations, finding local businesses that could solve their problems, and buying stuff. Facebook characterizes M activity saying, “So far, most people are using M to pass off less than thrilling chores, get out of a bind, or just… Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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