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1010Computers
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1010Tech Talk archive

Category: <span>Startups</span>

Practical computer-repair, security, maintenance, and small-business IT information from 1010Computers.

Authentic view of the 1010Computers McDonough repair-center workbench

February 4, 2017

Kill them with candor

 After failing to secure another round of funding and shutting down my startup, Katch, I’ve been thinking about candor. While failure isn’t a unique story in our industry,…

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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