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Brooke Hammerling launches The New New Thing, a strategic communications advisory

Brooke Hammerling, the strategic communications veteran who brought us Brew PR, announced her new project today.

Dubbed The New New Thing, Hammerling’s new communications advisory wants to help startups bring more authenticity to brand messaging and comms through high-level partnerships with CEOs, founders and executive leadership teams.

There are a few critical pieces to The New New Thing:

First, Hammerling will not focus on the usual six-month press release strategy that drives communications at most tech startups. The New New Thing isn’t focused as much on an individual product or funding round announcement as much as the high-level strategy of storytelling across the entire brand, including the company and the founder. In fact, the only pre-launch clients Hammerling will be taking on must be female-led and mission-driven.

Second, she’ll be working directly with startup leadership teams to craft those narratives paying special attention to the stories in between the stories.

And finally, The New New Thing will have a huge focus on authenticity as a driver of relationships between its clients and the media.

One catalyst for the new project, according to Hammerling, was the evolution of the comms landscape as a whole. Not only is the media’s bullshit detector hyper-sensitive, but so is the end-reader. It’s no longer enough to send out the same robotic press release announcing funding.

“I’m bored of seeing the same picture of two male founders announcing their funding for some fintech product that’s going to change the world,” said Hammerling. “There needs to be a fostering of the relationships between CEOs and the people telling their story. Being authentic is really hard for larger organizations, or really any organization. And now, in 2020, there is no option but to be.”

Hammerling explained that getting into the weeds with founders and tackling a storytelling challenge is what she loves doing most. She admits that managing a large team and dealing with the nitty gritty of comms (writing up press releases, pitching speakers for tech conferences, etc.) aren’t her strong suits.

As you might imagine, the launch of The New New Thing means that Hammerling has officially left Brew PR, the firm she founded and sold to Freuds for $15 million.

The New New Thing is part of a newly expanded collective of service providers called Plan A, led by co-CEOs MT Carney and Andrew Essex. Plan A combines expert service providers from the fields of communications, branding, advertising, creative and social, among others.

Hammerling will be focusing on early and growth-stage startups in the tech industry, with a current client list that includes Lemonade, LiveNation, Framebridge, Splice and Eko.

One example of how The New New Thing works is made clear with Splice. The company is represented by a PR firm that manages the day-to-day news cycle and announcement schedule, while Hammerling works directly with founder and CEO Steve Martocci on the overall narrative that runs through all of that.

When asked about the greatest challenge moving forward, Hammerling’s answer offered a taste of the authenticity and relatability she’s trying to bring out of her clients.

“Can I do this? Do I have the right instincts and guidance for my clients?” said Hammerling. “I think I do and I’ve been successful at that, but how do I maintain that and communicate that to others?”

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Revolut partners with Flagstone to offer savings vaults in the UK

Fintech startup Revolut lets you earn interest on your savings thanks to a new feature called savings vaults. That feature is currently only available to users living in the U.K. and paying taxes in the U.K.

The company has partnered with Flagstone for that feature. For now, the feature is limited to Revolut customers with a Metal subscription (£12.99 per month or £116 per year). But Revolut says that it will be available to Revolut Premium and Standard customers in the near future.

Savings vaults work pretty much like normal vaults. You can create sub-accounts in the Revolut app to put some money aside. And Revolut offers you multiple ways to save. You can round up all your card transactions to the nearest pound and save spare change in a vault.

You also can set up weekly or monthly transactions from your main account to a vault. And, of course, you can transfer money manually whenever you want.

Metal customers in the U.K. can now turn normal vaults into savings vaults. The only difference is that you’re going to earn interest — Revolut pays that interest daily. You can take money from your savings vault whenever you want.

Revolut promises 1.35% AER interest rate up to a certain limit. If you put a huge sum of money in your savings vault, you’ll get a lower interest rate above the limit. Your money is protected by the FSCS up to a value of £85,000 for eligible customers.

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Crisp, the demand forecast platform for the food industry, goes live

The food industry may be the biggest industry in the world, but it’s also one of the least efficient. BCG says 1.6 billions tons of food, worth $1.2 trillion, is wasted in food every year, and those numbers are only expected to go up.

A number of players have stepped up to try to solve their own portion of the problem, and one such solution is Crisp. The company, which received $14 million in Series A funding last year led by FirstMark Capital, is today going live with its platform (which has been in beta).

Crisp aims to solve the global food waste problem via demand forecasts. Founder and CEO Are Traasdahl, a serial founder, believes that a lack of communication and data flow between the many players in the supply chain is a main cause for all this waste, a great deal of which happens long before the food reaches the consumer.

Right now, forecasting demand is nowhere close to a perfect science for many of these players. From food brands to distributors to grocery stores, the problem is usually solved by looking at a spreadsheet from last year’s sales to try to determine the signals that played into this or that SKU’s sales performance.

And then there was Crisp.

Integrated with almost any ERP software a company might have, Crisp ingests historical data from these food brands and combines that data with signals around other demand drivers, such as seasonality, holidays, price sensitivity and other pricing information, marketing campaigns, competitive landscape, weather that might affect the sale or shipment of certain produce or other ingredients.

Using these data points, and historical sales data, Crisp believes it can give a much more accurate picture of demand over the next day, week, month or year.

But Crisp isn’t just for food brands, such as Nounós Creamery, a Crisp customer that says its reduced scrapped inventory by 80% since switching to the platform. Crisp serves almost every player in the food supply chain, from retailers to distributors to brands to brokers.

And the more customers it gets, the better it is at predicting demand on a very specific level. For instance, the demand forecasting Crisp offers for a particular grocery store, based on external data, will obviously get much better once that grocery store is a customer on the platform.

Traasdahl was initially concerned that his customers would be reluctant to hand over this type of sensitive sales data, and also that players within the industry might be anxious to hand over such data to a platform that’s aggregating everyone’s data, including their competitors’. Turns out, the food industry has more of a “better together” mentality.

“Other industries are not as dependent on each other,” said Traasdahl. “If I am a creamery and need to buy blueberries for my yogurt, I may have five different vendors for those blueberries. And if they don’t get delivered on the right day, Costco will yell at me for being late with the yogurt. Everyone in the supply chain is somewhat dependent on each other.”

For that reason, it’s been easier than expected to attract clients to the platform. The prospect of a collaborative demand forecast platform, which is pulling signals from across the entire industry, is going to be more accurate than siloed demand forecasts produced by a single vendor or brand.

During the beta program, which launched in October, Crisp brought on more than 30 companies to the platform, including Gilbert’s Craft Sausages, SunFed Perfect Produce, Nounós Creamery, Hofseth, REMA and Superior Farms.

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Proxyclick raises $15M Series B for its visitor management platform

If you’ve ever entered a company’s office as a visitor or contractor, you probably know the routine: check in with a receptionist, figure out who invited you, print out a badge and get on your merry way. Brussels, Belgium and New York-based Proxyclick aims to streamline this process, while also helping businesses keep their people and assets secure. As the company announced today, it has raised a $15 million Series B round led by Five Elms Capital, together with previous investor Join Capital.

In total, Proxyclick says its systems have now been used to register more than 30 million visitors in 7,000 locations around the world. In the U.K. alone, more than 1,000 locations use the company’s tools. Current customers include L’Oréal, Vodafone, Revolut, PepsiCo and Airbnb, as well as a number of other Fortune 500 firms.

Gregory Blondeau, founder and CEO of Proxyclick, stresses that the company believes that paper logbooks, which are still in use in many companies, are simply not an acceptable solution anymore, not in the least because that record is often permanent and visible to other visitors.

Proxyclick’s founding team.

“We all agree it is not acceptable to have those paper logbooks at the entrance where everyone can see previous visitors,” he said. “It is also not normal for companies to store visitors’ digital data indefinitely. We already propose automatic data deletion in order to respect visitor privacy. In a few weeks, we’ll enable companies to delete sensitive data such as visitor photos sooner than other data. Security should not be an excuse to exploit or hold visitor data longer than required.”

What also makes Proxyclick stand out from similar solutions is that it integrates with a lot of existing systems for access control (including C-Cure and Lenel systems). With that, users can ensure that a visitor only has access to specific parts of a building, too.

In addition, though, it also supports existing meeting rooms, calendaring and parking systems, and integrates with Wi-Fi credentialing tools so your visitors don’t have to keep asking for the password to get online.

Like similar systems, Proxyclick provides businesses with a tablet-based sign-in service that also allows them to get consent and NDA signatures right during the sign-in process. If necessary, the system also can compare the photos it takes to print out badges with those on a government-issued ID to ensure your visitors are who they say they are.

Blondeau noted that the whole industry is changing, too. “Visitor management is becoming mainstream, it is transitioning from a local, office-related subject handled by facility managers to a global, security and privacy-driven priority handled by chief information security officers. Scope, decision drivers and key people involved are not the same as in the early days,” he said.

It’s no surprise then that the company plans to use the new funding to accelerate its roadmap. Specifically, it’s looking to integrate its solution with more third-party systems with a focus on physical security features and facial recognition, as well as additional new enterprise features.

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Memphis Meats raised $161 million from SoftBank Group, Norwest and Temasek

Memphis Meats, a developer of technologies to manufacture meat, seafood and poultry from animal cells, has raised $161 million in financing from investors, including Softbank Group, Norwest and Temasek, the investment fund backed by the government of Singapore.

The investment brings the company’s total financing to $180 million. Previous investors include individual and institutional investors like Richard Branson, Bill Gates, Threshold Ventures, Cargill, Tyson Foods, Finistere, Future Ventures, Kimbal Musk, Fifty Years and CPT Capital.

Other companies, including Future Meat Technologies, Aleph Farms, Higher Steaks, Mosa Meat and Meatable, are pursuing meat grown from cell cultures as a replacement for animal husbandry, whose environmental impact is a large contributor to deforestation and climate change around the world.

Innovations in computational biology, bio-engineering and materials science are creating new opportunities for companies to develop and commercialize technologies that could replace traditional farming with new ways to produce foods that have a much lower carbon footprint and bring about an age of superabundance, according to investors.

The race is on to see who will be the first to market with a product.

“For the entire industry, an investment of this size strengthens confidence that this technology is here today rather than some far-off future endeavor. Once there is a “proof of concept” for cultivated meat — a commercially available product at a reasonable price point — this should accelerate interest and investment in the industry,” said Bruce Friedrich, the executive director of the Good Food Institute, in an email. “This is still an industry that has sprung up almost overnight and it’s important to keep a sense of perspective here. While the idea of cultivated meat has been percolating for close to a century, the very first prototype was only produced six years ago.”

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Here are the six startups in Betaworks’ new Audiocamp

Back in September, Betaworks put out a call for startups to participate in its latest “camp,” this one focused on audio.

Danika Laszuk, the head of Betaworks Camp, told me at the time that the startup studio was looking for companies that are trying to build “audio-first” experiences for smart speakers and wireless headphones, or pursuing other audio-related opportunities like synthetic audio or social audio.

Now Betaworks is unveiling the six startups that it has selected to participate in the program, covering everything from game assistants to AI music production. Each startup receives a pre-seed investment from Betaworks, and will be working out of the firm’s New York City offices for the next three months.

Here are the companies:

  • Storm is working on a live audio platform that it says will allow your friends to ask you anything.
  • Midgame is building voice-enabled gaming assistants, starting with a bot that answers questions to improve your gameplay in Stardew Valley.
  • Scout FM is developing hands-free listening experiences such as podcast radio stations and voice assistants for Amazon Alexa, Apple CarPlay and Android Auto.
  • Never Before Heard Sounds is an AI-powered music production company, working to create new sounds and new musical data sets.
  • SyncFloor is a marketplace of commercial music that can be used in movies, TV shows, ads, video games and elsewhere.
  • The Next Big Idea Club offers a subscription for curated nonfiction books — you can buy the books themselves, but also read, watch or listen to condensed summaries.

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Unito raises $10.5M to help workplace collaboration tools speak to each other

Startup productivity tools have never been better, but that’s led to employees being more passionate than ever about the tools they want to use themselves. PMs don’t want to use Jira, engineers don’t want to mess with Trello and keeping everyone happy can mean replicating processes again and again.

Montreal-based Unito is building software that helps these platforms communicate with each other so teams can keep their favorite tools without bringing the company to a crawl. The startup has just closed a $10.5 million Series A round led by Bessemer Venture Partners with participation from existing investors Mistral Venture Partners, Real Ventures and Tom Williams.

Unito’s tool works by collaborating among most of the major workplace productivity software suites’ APIs and automatically translating an action in one piece of software to the others. Updates, comments and due dates can then sync across each of the apps, allowing employees to only interact with the software that’s best for their job.

For Unito, the challenge is convincing startups that are paying for more subscription tools than ever that they need another tool to make sense of what they already have. Unito CEO Marc Boscher tells TechCrunch that company leaders are already having to deal with impassioned pleas for adopting or abandoning certain tools, something that his product can alleviate.

“Every company’s got a debate about which tools to use to get their work done and track their work, and it’s never the same, so someone has to lose out eventually,” Boscher says. “People are becoming really passionate about their tools whether they love them or hate them.”

Venture capitalists have been increasingly pouring money into SaaS products built for specific workflows. For employees that have long had to deal with software built for someone else’s role, the proliferation of more team-specific software has been welcome — but the ease of use comes with the danger that data or updates can get siloed.

Bessemer partner Jeremy Levine led this deal, saying that the firm was attracted to Unito after seeing how the product allowed teams to choose their own tools, something that was becoming more critical amid the proliferation of vertical-specific SaaS products. Levine’s other early-stage bets include Shopify, Yelp and LinkedIn.

Unito’s current integrations include tools like Jira, Asana, Trello, GitHub, Basecamp, Wrike, ZenDesk, Bitbucket, GitLab and HubSpot.

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Bear Robotics, a company making robot waiters, just raised a $32 million round led by SoftBank

Back in August, we flagged a filing for you that we found interesting, one for a now 2.5-year-old, 40-person Redwood City, Calif.,-based startup called Bear Robotics that’s been developing robots to deliver food to restaurant customers. The filing listed a $35.8 million target; Bear Robotics founder and CEO John Ha now tells us the final close, being announced today, was $32 million in Series A funding.

The round was led by SoftBank Group, whose other recent robotics bets include the currently beleaguered food truck company Zume and, as we reported yesterday, Berkshire Grey, a seven-year-old, Lexington, Mass.-based company that makes pick, pack and sorting robots for fulfillment centers and that just raised a whopping $263 million in Series B funding led by SoftBank.

Because we know you’re interested in much more than Bear Robotics’ funding picture, we asked Ha — a former Intel research scientist turned technical lead at Google who in recent years opened and closed his own restaurant — to share more about the company and its robot servers.

TC: You were an engineer at Google. Why then start your own restaurant?

JH: It’s not like I had a dream of having a restaurant; it was more of an investment. It sounded fun, but it didn’t turn out to be fun. What I was really shocked by was how much hard work is involved and how low [employees’] income is. I felt [as I was forced to close it] that this was going to be my life’s work — to transform the restaurant industry with the skills I have. I wanted to remove the hard work and the repetitive tasks so that humans can focus on the truly human side, the hospitality. At restaurants, you’re selling food and service, but most of your time is spent dealing with hiring people and people not showing up, and I suspect our product will change [the equation].

TC: How did you come up with the first idea or iteration of the robot you’ve created, that you’re calling Penny?

JH: First, me and my restaurant staff constantly discussed, ‘If we have this robot, what would it look like and what capacity and features would it need?’ I knew it couldn’t be too big; robots have to be able to move well in narrow spaces. We also focused on the right capacity. And we didn’t want to make a robotic restaurant. I wanted to build a robot that no one really cares about; it’s just in the background, sort of like R2-D2 to Luke Skywalker. It’s a sidekick — a bland robot with a weak personality to get things done for your master.

TC Let’s talk parts. How are these things built?

JH: It’s self-driving tech that’s been adopted for indoor space, so it can safely navigate from Point A to Point B. A server puts the food on Penny, and it finds a way to get to the table. It has a two-wheel differential drive, plus casters. It’s pretty safe. A lot of similar-looking robots have blind spots, but ours doesn’t. It can detect baby hands on the floor — even something as thin as a wallet that’s fallen from someone’s table.

We’re not using robot arms because it’s very difficult to make it 100% safe when you have arms in a crowded space. The material — it’s going to be plastic — is safe and easy to clean and able to work with the sanitizers and detergents used in restaurants. We’ve also had to make sure the wheels won’t accumulate food waste, because that would cause issues with the health department.

TC: So this isn’t out in the world yet.

JH: We haven’t entered the mass-manufacturing phase yet.

TC: Where will these be built, and how will you charge for them?

JH: They’ll be made somewhere in Asia — maybe China or some other country. And we haven’t figured out pricing yet but restaurants will be leasing these, not buying them, and there will be a monthly subscription fee that they are paying for a white-glove service, so they don’t have to worry about maintenance or support.

TC: How customizable are these Penny robots going to be? Are there different tiers of service?

JH: Penny can be configured into several modes. The default is [for it to hold] three trays, so it can carry food to a table or a server can use it for busing help.

TC: Will it address the customers?

JH: Penny can speak and play sound, but it’s not conversational yet. It can say, ‘Please take your food,’ or play music while it’s moving. That’s where customers may want to personalize the robot for their own purposes.

TC: Ultimately, the idea is for this to be sold where — just restaurants?

JH: Wherever food is served, so it’s being tested right now in some restaurants, casinos, some homes. [I’m sure we’ll add] nursing homes, too.

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Unearth the future of agriculture at TC Sessions: Robotics+AI with the CEOs of Traptic, FarmWise and Pyka

Farming is one of the oldest professions, but today those amber waves of grain (and soy) are a test bed for sophisticated robotic solutions to problems farmers have had for millennia. Learn about the cutting edge (sometimes literally) of agricultural robots at TC Sessions: Robotics+AI on March 3 with the founders of Traptic, Pyka and FarmWise.

Traptic, and its co-founder and CEO Lewis Anderson, you may remember from Disrupt SF 2019, where it was a finalist in the Startup Battlefield. The company has developed a robotic berry picker that identifies ripe strawberries and plucks them off the plants with a gentle grip. It could be the beginning of a new automated era for the fruit industry, which is decades behind grains and other crops when it comes to machine-based harvesting.

FarmWise has a job that’s equally delicate yet involves rough treatment of the plants — weeding. Its towering machine trundles along rows of crops, using computer vision to locate and remove invasive plants, working 24/7, 365 days a year. CEO Sebastian Boyer will speak to the difficulty of this task and how he plans to evolve the machines to become “doctors” for crops, monitoring health and spontaneously removing pests like aphids.

Pyka’s robot is considerably less earthbound than those: an autonomous, all-electric crop-spraying aircraft — with wings! This is a much different challenge from the more stable farming and spraying drones like those of DroneSeed and SkyX, but the choice gives the craft more power and range, hugely important for today’s vast fields. Co-founder Michael Norcia can speak to that scale and his company’s methods of meeting it.

These three companies and founders are at the very frontier of what’s possible at the intersection of agriculture and technology, so expect a fruitful conversation.

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Substack builds multi-author support into its hybrid publishing, newsletter service

Substack announced today that it has built support for multiple authors into its service. The company provides a publishing tool that blends blogs and email newsletters into a single entity, with a focus on subscription monetization.

The day’s updates also include a number of publisher-friendly tools, like shared access and homepage features closer to those of traditional websites than the linear timeline style that Substack has focused on so far.

The additions, which also include nice-to-haves like author pages for multi-person publications, mark a new level of maturity for Substack, a service that quickly attracted both authors and an audience after it launched. That early traction helped the company land an outsized — when compared to the size of its team — Series A that put $15.6 million into the business.

For users of the service, news of the funding was welcome. As was Substack’s disclosure at the time that the publications on its platform had attracted 50,000 paying subscribers. That figure was exciting, indicating that the company’s product might help writers of all sorts build a monetized audience, a holy grail for written creatives.

In light of today’s updates, TechCrunch asked Substack about the progress of its monetization, specifically curious about how many paid subscribers Substack publications had accreted. The company declined to share new numbers, with its co-founder and COO Hamish McKenzie instead saying that his team is “very happy with the growth [it has] seen over the past few months.”

In a company blog post accompanying today’s news, the firm noted “tens of thousands of paying subscribers,” implying that Substack has not yet doubled its former 50,000 person subscriber base. (Doing so would give Substack six-figures worth of subscribers. However, as it reached the 50,000 paid subscriber mark less than a year ago, it might be aggressive to expect such a rapid doubling.)

Newsletter, blog, website

Part of Substack’s initial success came from its intelligent blending of blogs and newsletters. Anyone who wanted to build one or the other got both, in a format that worked for each; bloggers could send email, and the email-focused also got a home on the internet. That the product came stapled to monetization tools made it all the more attractive.

Today’s updates help add a new form to the Substack mix: Websites. Here’s what a new Substack website can look like:

The ability to pin posts to the top of publications, the addition of photo bylines, and other tools mean that users can now do much more with the Substack publications. The company will now have to tread the line between the power of simplicity, and simply empowering its power users.

The company’s model appears to be working. Traffic to the larger Substack service has risen in recent months, according to analytics service Alexa. Substack was ranked among the 13,000th most visited global site in October of last year, according to the platform. It’s now in the 11,000s. With media companies like The Dispatch hatching on Substack, and with today’s updates, expect that number to continue to fall.

Substack is a bet that readers will pay for the written work that they care about. It’s a good wager. And better tools will tilt the odds more in its favor.

Now we can simply count down until Substack announces 100,000 paid subscribers.

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