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December 16, 2015

Box-Salesforce Partnership Demonstrates Power Of Cloud Connectivity

Two people parachuting together in the clouds. Salesforce and Box announced a partnership today in which Salesforce customers can access Box content or content management services directly in Salesforce without switching applications or creating elaborate workarounds. The partnership involves two pieces. First of all, there is Salesforce Files Connect for Box, a plug-in that allows for a smooth integration of Box content directly inside… Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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