1107 McDonough Place, McDonough, GA 30253 Mon–Fri 10 AM–5 PM
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December 14, 2016

Apple’s standalone support app hits the U.S. App Store

apple-support-app Apple’s recently launched standalone support application is now hitting the U.S. App Store. The app, which had quietly debuted last month outside the U.S., lets you access product documentation, schedule appointments, as well as chat, email or schedule calls with an Apple Support technician, among other things. While the ability to look for nearby stores and schedule appointments at… Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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