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June 9, 2017

Apple unveils Business Chat, which brings customer service and shopping into iMessage

 Apple just unveiled Business Chat, its bid to turn iMessage into a communication platform that can compete with Facebook Messenger – and perhaps, make iMessage one of the main ways you interact with businesses. The company quietly announced the service earlier this week with an update to its developer site, but few details were available at the time. Today was the real introduction, with… Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

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