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September 1, 2015

Agent Q Is A Virtual Assistant That’s Focused On Helping You Shop Online

agentq It seems like everyone wants to build a virtual assistant that you communicate with via text message. In the case of New York City startup Agent Q, it’s an assistant that helps you shop online. Co-founders said Rémi Cossart and Pramod Thammaiah pitch their service as a combination of Magic and Consumer Reports. Users should be able to text Agent Q with the details of what… Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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