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March 21, 2017

Adobe unifies its digital businesses on a single cloud platform

Adobe Systems world headquarters in downtown San Jose, California Adobe opened its Digital Marketing Summit in Las Vegas this week with a big splash, announcing a new “Experience Cloud,” which brings all of its digital cloud businesses together onto a single platform. While there is an element of pure marketing at play here, it also makes sense for Adobe to pull its various digital clouds — Creative, Document, Marketing, Analytics and… Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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