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November 16, 2016

Google Docs, Sheets, Slides and Forms now let you create custom templates

submitatemplate-2 Here is a small but very useful (and long overdue) update to Google’s G Suite apps: Docs, Sheets, Slides and Forms are getting support for creating custom, reusable templates that you can share with your co-workers.
While you may not use templates much in your day-to-day G Suite life, this is a necessary feature for businesses. You don’t want to have to recreate your report or… Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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