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October 11, 2016

Microsoft announces GA of Dynamics 365 with AI features

A Microsoft logo sits on a flag flying in the grounds of the Nokia Oyj mobile handset factory, operated by Microsoft Corp., in Komarom, Hungary, on Monday, July 21, 2014. Microsoft said it will eliminate as many as 18,000 jobs, the largest round of cuts in its history, as Chief Executive Officer Satya Nadella integrates Nokia Oyj's handset unit and slims down the software maker. Photographer: Akos Stiller/Bloomberg via Getty Images We’ve been hearing all artificial intelligence, all the time from the Customer Relationship Management (CRM) industry over the last several weeks. Microsoft is the latest to trumpet its AI capabilities for sales people with the general availability of Dynamics 365 coming on November 1st.
Microsoft announced last summer that it was going to be combining its ERP and CRM into a unified… Read More

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