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September 2, 2016

Samsung spills the details of its Note 7 exchange program in US

Samsung Galaxy Note 7 If you’ve got a Galaxy Note 7, you’ve probably already heard about the recall. But the specifics differ for each region, and Samsung just now released the details for what your options are here in the land of the free. Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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