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September 1, 2016

Secret ‘bursts into flames’ feature may be behind Samsung’s Note 7 delays

Samsung Galaxy Note 7 The Galaxy Note 7 seems like a pretty decent phone if you like phones literally the size of the galaxy (Brian does) — but be aware that Samsung’s curvy-screened flagship device may be prone to, well, exploding. Fear not, however: Samsung is looking into it. Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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