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July 6, 2016

Microsoft gives Salesforce a shove with new Dynamics 365 integrated cloud platform

Boys in kitchen throwing flour at each other. Microsoft announced its intention today to combine the Dynamics CRM and ERP products into an integrated platform on top of which it is hoping third parties will build applications. It’s a complex announcement with many pieces, but Dynamics 365 shares more than its name with Office 365, it also has deep connections with the cloud office suite, as well as to Cortana voice intelligence… Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

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