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June 30, 2016

Aircall launches mobile apps for its cloud phone system for teams

aircall 1 Aircall just launched its mobile apps on iOS and Android out of beta. The company announced the first beta of its mobile app at TechCrunch Disrupt in San Francisco. The startup is bringing all the core features of the service to its mobile app. Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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