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June 21, 2016

Never leave Slack with message button bots for using Kayak, Trello, and more

slack-approve-deny Now you can approve expenses, assign deadlines, check flights, and interact with other enterprise tools from inside Slack with its new Message Buttons. Slack is vying to become your always-open portal to work with the biggest update to its API since its December launch. For example, just type “/kayak flights from NYC to BOS on 6/23” and you’ll get shown flight options with… Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
Your selected time is your in-store appointment

Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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