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October 15, 2015

Skype Now Lets Anyone Join A Chat Even If They Don’t Have An Account

skype-3-way-image Skype is working to make is service more broadly accessible, Microsoft announced today, detailing a new feature that will allow users to invite anyone – even those who don’t have a Skype account – to use the service via the Skype for Web interface. Invitees won’t have to create an account or download an app, but can instead join a chat as a guest simply by clicking a link. Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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