1107 McDonough Place, McDonough, GA 30253 Mon–Fri 10 AM–5 PM
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September 8, 2015

Capriza Update Helps Surface Important Information

Signs -- complex and simple -- pointing in different directions By now, we all probably know the cloud and mobile have simplified many of the applications that have been used inside of companies for years. Yet as revolutionary as the cloud and mobile have been in the enterprise, they didn’t solve the problem of the sheer amount of functionality, even a cloud app like Salesforce.com offers users. As applications grow, over time they layer on more… Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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