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July 14, 2015

PlayStation Network Is Down — Time To Read A Bloody BOOK?

4141069138_abc677a70f_b Yes, it’s that part of the day where we get to check in on fun things that are broken while you’re doing actual work. Today’s fun thing that’s broken is PlayStation Network (PSN). Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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