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1010Computers
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October 29, 2014

“Google My Business” App Now Lets Business Owners Respond To Customer Reviews From Their Smartphone

Screen Shot 2014-10-29 at 2.02.55 PM Google is rolling out an update to its “Google My Business” mobile application designed to make it easier for business owners to view and respond to customer reviews … and, of course, complaints. Where previously the app was a way for businesses to quickly update their information, post to Google+ and track how visible their business is across Google sites, with these new… Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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