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February 28, 2018

Hangouts Chat, Google’s Slack competitor, comes out of beta

 Hangouts Chat, Google’s take on modern workplace communication, is now generally available and is becoming a core part of G Suite. Hangouts Chat was first announced at Google Cloud Next 2017, together with Hangouts Meet. While Meet went right into public availability, though, Chat went into an invite-only preview. Now, Google is rolling Chat out to all G Suite users. Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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