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June 27, 2017

Uber now lets you request a ride for someone else

 Uber is adding a new feature that lets you specify someone else in your phone’s contact book as the rider for the trip. It was always possible to hail a ride and specify another pickup point if you wanted to, but the new feature really streamlines the process, allows both rider and driver to contact one another directly and still makes sure the requester is the one who foots the bill.… Read More

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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