1010Computers | Computer Repair & IT Support

&Open helps businesses distribute gifts to reward customer loyalty

&Open is a startup with an unusual name, and one that fills an unusual niche in the business world. It has built a gift-giving platform, so that businesses can reward loyalty with a small token of appreciation. The gift depends on the business and the circumstances, but it could be something like a book or a tea towel and a recipe.

Co-founder and CEO Jonathan Legge says the Dublin-based startup fits most easily in the corporate gift-giving category, but he sees the company handling much more than that. “We are more about gifting for loyalty and customer retention. We grew out of a B2C operation in which we got visibility on this market, and then quickly evolved &Open to fulfill this market,” Legge explained.

In fact, the company developed out of a business Legge had prior to launching &Open, producing high-end gifts. As part of that business, he was finding that he would get requests from CMOs of big companies like Google, Airbnb and Jameson’s to develop gifts for their events. From that, Legge saw the potential for a full-fledged business based on that idea and he launched &Open.

He sees a world in which transactions increasingly take place in the digital realm, yet consumers still crave physical interactions with businesses beyond an email or a text thanking them. That’s where &Open can help.

“We’re filling the space of helping businesses connect with their customers and showing they care, and not by kind of devaluing their own product and putting on sales. It’s more working with the customer support team, the loyalty team or the marketing team to watch the life cycle of the customer and make sure they’re being gifted at key moments in the life cycle and within their journey with a brand,” he said.

He says this definitely is not swag like you would get a conference, but something more personal that shows the brand cares about the customer. Nor is it a set of generic gifts that every &Open customer can select from. Instead it’s a catalog it creates with each one to reflect that brand’s values.

&Open welcome screen

Image: &Open

“We will design a catalog of gifts for our clients, and then they will be grouped into subsets of situations based on price. For Airbnb, the gift set could depend on whether it’s for a host or guest, and there’s different gifts within those situations. So for a host, it will be more stuff for the home such as a recipe book, a tea towel with a recipe or a guest book,” Legge said.

The company has been around since 2017 and is already in 52 countries. To make this all work, it has developed a three-part system. In addition to building a custom catalog for each brand, it has a logistics component to distribute the gift and make sure it has been delivered, and finally a technology platform that brings these different systems together.

The way it works for most customers is that the customer service team or the social media team will see situations where they think a gift is warranted, and they will log into the &Open system and choose a gift based on whatever the circumstances are — such as an apology for bad service or a reward for loyalty.

Today, the company has 25 employees, most of whom are in Dublin. The company is self-funded so far and has not sought outside investment.

Powered by WPeMatico

In the Accelerator over the Sea

In our oceans the scale of disasters is measured in millions, billions, and trillions, while solutions amount to single digits: individuals or institutions working to impact a chosen issue with approaches often both brilliant and quixotic. Putting such individuals in close contact with both whales and billionaires is the strange alchemy being attempted by the Sustainable Ocean Alliance’s Accelerator at Sea.

I and a few other reporters were invited to observe said program, a five-day excursion in Alaska that put recent college graduates, aspiring entrepreneurs, legends of the sea, and soft-spoken financial titans on the same footing: spotting whales from Zodiacs in the morning, learning from one another in the afternoon, and drinking whiskey good and bad under the Northern lights in the pre-dawn dark.

The boat — no, not that big one, or that other big one… yes, that one.

In that time I got to know the dozen or so companies in the accelerator, the second batch from the SOA but the first to experience this oddly effective enterprise. And I also gathered from conversations among the group the many challenges facing conservation-focused startups.

(By way of disclosure, I should say that I was among four press offered a spot on the chartered boat; Those invited, from penniless students to deep-pocketed investors, could join provided they got themselves to Juneau for embarkation.)

The picture painted by just about everyone was one of impending doom from a multiplicity of interlinked trends, and as many different approaches to averting or mitigating that doom as people discussing it.

What’s the problem?

In Silicon Valley one grows so used to seeing enormous sums of money expended on things barely categorizable as irritations, let alone serious problems, that it is a bit bewildering to be presented with the opposite: existential problems being addressed on shoestring budgets by founders actually passionate about their domain.

Throughout the trip, the discussions had at almost every occasion, be it looking for bear prints in a tidal flat or visiting a local salmon hatchery, were about the imminent collapse of natural ecosystems and the far-reaching consequences thereof.

Overfishing, rising water temperatures, deforestation, pollution, strip mining, microplastics — everywhere we looked is a man-made threat that has been allowed to go too far. Not a single industry or species is unaffected.

It’s enough to make you want to throw your hands up and go home, which is in fact what some have advised. But the people on this boat are not them. They were selected for their dedication to conservation and ingenuity in pursuing solutions.

Of course, there’s no “solution” to the million of tons of plastic and oil in the oceans poisoning fish and creating enormous dead zones. There’s no “solution” to climate change. No one expects or promises a miracle cure for nature’s centuries of abuse at human hands.

But there are mitigations, choices we can make and technologies we can opt for where a small change can propagate meaningfully and, if not undo the damage we’ve done, reduce it going forward and make people aware of the difference they can make.

Small fish in a big, scary pond

The trip came right at the beginning of the accelerator, a choice that meant they were only getting started in the program and in fact had never met one another. It also meant in many cases their pitches and business models were less than polished. This is for the most part an early-stage program, and early in the program at that.

That said, the companies may be young but the ideas and technologies are sound. I expect to follow up with many as they perfect their hardware, raise money, and complete pilot projects, but I think it’s important to highlight each one of them, if only briefly. The accelerator’s demo day is actually today, and I wish I could attend to see how the companies and founders have evolved.

Some accelerators are so big and so general-purpose that it was refreshing to have a manageable number of companies all clustered around interlinked issues and united by a common concern. If young entrepreneurs trying to change the world isn’t TechCrunch business, I don’t know what is.

The problems may be multifarious, but I managed to group the startups under two general umbrellas: waste reduction and aquatic intelligence.

But before that I want to mention one that doesn’t fit into either category and for other reasons deserves a shout out.

coral vita

Coral Vita grows corals at many times their normal rate and implants them in dying reefs.

Coral Vita is working on a special method of fast-tracking coral growth and simultaneously selecting for organisms resistant to bleaching and other threats. The founder, Gator Halpern, impressed the importance of the coral systems on us over the trip, as did filmmaker Jeff Orlowski, who directed the harrowing documentaries Chasing Ice and Chasing Coral. (He gave a workshop on storytelling — important when you’re pitching a film or a startup.)

Gator is using a special method to grow corals at 50 times normal rates and hopefully resuscitate reefs around the world, which is awesome, but I wanted to put Coral Vita first because of a horribly apropos coincidence: Hurricane Dorian, the latest in a historically long unbroken line of storms, struck his home and lab in the Bahamas while we were at sea.

It was literally battering the islands while he was supposed to pitch investors, and he used his time instead to ask us to help the victims of the storm. That’s heart. And it serves as a reminder that these are not armchair solutions to invented problems.

If you can spare a buck, you can support Coral Vita and victims of Dorian in the Bahamas here.

Waste reduction

The other companies were addressing problems equally as destructive, if not quite so immediately so.

Humans produce a lot of waste, and a lot of that waste ends up in the ocean, either as whole plastic bags scooping up fish, microplastics poisoning them, or heavier trash cluttering the sea floor. These startups focused on reducing humanity’s deleterious effects on ocean ecosystems.

Cruz Foam is looking to replace one of my least favorite substances, Styrofoam, which I see broken up and mixed in with beach soil and sand all the time. The company has created a process that uses an incredibly abundant and strong material called chitin to create a lightweight, biodegradable packing foam. Chitin is what a lot of invertebrates use to form their shells and exoskeletons, and there’s tons of it out there — but the company has been careful to find ethical sourcing for the volume it need.

Cruz Foam’s chitin-based product, left, and Biocellection’s plastic reduction process.

Biocellection is coming from the other direction, having created a process to break down polyethylenes (i.e. plastics) into smaller molecules that are useful in existing chemical processes. It’s actually upcycling waste plastic rather than repurposing it as a lower grade product.

Loliware was in SOA’s first batch, and creates single-use straws out of kelp material — a timely endeavor, as evidenced by the $6M round A they just pulled in, and backlog of millions of units ordered. Their challenge now is not finding a market but supplying it.

Dispatch Goods and Muuse are taking complementary approaches to reducing single-use items for take-out. Dispatch follows a model in use elsewhere in the world where durable containers are used rather than disposable ones for delivery items, then picked up, washed, and reused. Kind of obvious when you think about it, which is it’s common in other places.

Muuse (formerly Revolv) takes a more tech-centric approach, partnering with coffee shops to issue reusable cups rather than disposable ones. You can keep the cup if you want, or drop it off at a smart collection point and get a refund; RFID tags keep track of the items. Founder Forrest Carroll talked about early successes with this model on semi-closed environments like airports and college campuses.

repurpose screen

Repurpose is aiming to create a way to go “plastic neutral” the way people try to go “carbon neutral.” Companies and individuals can sponsor individual landfills where their plastics go, subsidizing the direct removal and handling costs of a given quantity of trash.

Finless Foods hopes to indirectly reduce the huge amount of cost and waste created by fishing (“sustainable” really isn’t) by creating lab-grown tuna tissue that’s indistinguishable from the real thing. It’s a work in progress, but they’ve got a ton of money so you can probably count on it.

Intelligence and automation

The technology used in the maritime and fishing industries tends toward the “sturdy legacy” type rather than “cutting edge.” That’s changing as costs drop and the benefits of things like autonomous vehicles and IoT become evident.

Ellipsis represents perhaps the most advanced, yet direct, application of the latest tech. The company uses camera-equipped drones using computer vision to inspect rivers and bodies of water for plastics, helping cleanup and response crews characterize and prioritize them. This kind of low-level data is largely missing from cleanup efforts, which gave rise to the name, which refers to both the peripatetic founder Ellie and the symbol indicating missing or omitted information

ellipsis gif

Ellipsis uses computer vision to find plastic waste in water systems.

For larger-scale inspection, autonomous boats like Saildrone are an increasingly valuable tool — but they cost hundreds of thousands of dollars and have their own limitations.

EcoDrone is a lower-cost, smaller, customizable autonomous sailboat that costs more like $2,500. Plenty of missions would prefer to deploy a fleet of smaller, cheaper boats than put all their hopes into one vessel.

seaproven

Sea Proven is going the other direction, with a much larger autonomous ship: 20 meters long with a full ton of payload space. That opens up entirely new mission profiles that use sophisticated, large-scale equipment and require long-term presence at sea. The company has two ships now embarking on a mission to track whales in the Mediterranean.

Nets and traps are notoriously dumb, producing a huge amount of “bycatch,” animals caught up in them that aren’t what the fishing vessel was aiming (or licensed) to collect. Smart Catch equips these huge nets with a camera that tracks and characterizes the fish that enter, allowing the owner to watch and monitor them remotely and respond if necessary.

smartcatch

Meanwhile “dumb” traps can still be smarter in other ways. Stationary traps in stormy seas are often lost, dragged along the sea bed to an unknown location, there to sit attracting hapless crab and fish until they fall apart centuries from now. Blue Ocean Gear makes GPS-equipped buoys that can be tracked easily, reducing the risk of losing expensive fishing kit and line, and preventing “ghost fishing.”

Connectivity at sea can be problematic, with satellite often the only real option. Sure, Starlink and others are on their way, but why wait? A system of interconnected floating hubs from ONet could serve as hotspots for ships carrying valuable and voluminous data that would otherwise need to be processed at sea or uploaded at great cost.

screen dashboard cable 1

And integrating all that data with other datasets like those provided by universities, ports, municipalities, NGOs… good luck getting it all in one place. But that’s the goal of SINAY, which is assembling a huge ocean-centric meta-database where users can cross-reference without having to sort or process it locally. Clouds come from oceans, right? So why shouldn’t the ocean be in the cloud?

Accelerator at Sea

The idea of commencing this accelerator program with a trip to southeast Alaska is a fanciful one, no doubt. But an influx of support for the accelerator’s parent organization, the Sustainable Ocean Alliance, made it possible. The SOA raised millions from the mysterious Pine and not-so-mysterious Benioffs, but it also made a deep impression on the founder of Lindblad Expeditions, Sven Lindblad, who offered not just to host the event but to attend and speak at it.

He joined several other experts and interesting people in doing so: Former head of Google X Tom Chi, Value Act’s Jeff Ubben, Gigi Brisson and her Ocean Elders, including Captain (ret.) Don Walsh, the first man to reach the bottom of the Challenger Depths in the Marianas Trench. He’s hilarious, by the way.

I met SOA founder Daniela Fernandez at a TechCrunch event a few years ago when all this was just one of many twinkles in her twinkly eyes, and it’s been rewarding to watch her grow a community around these issues, which have passionate supporters around the globe if you’re willing to look for them and validate their purpose. It’s not a surprise to me at all that she has collected such an impressive group.

The boat, departing from Juneau, made a number of stops at local places of interest, where we would meet locals in the fishing industry, whale researchers, and others, or hear about the local economy ecology from one of the boat’s designated naturalists. In between these expeditions we did team-building exercises, honed pitches, and heard talks from the people mentioned above on hiring practices, investment trends, history.

These people weren’t just plucked from from the void — they are all part of the extended community that the SOA and Fernandez have built over the last few years. The organization was built with the idea of putting young, motivated people together with older, more experienced ones, and that’s just what was happening.

gator jeff workshop

In a way it was what you might expect out of an accelerator program: Connecting startups with industry veterans and investors (of which there were several present) and getting them the advice and exposure they need. There was a pitch competition — the “Otter Sanctuary” (you had to be there).

But there was something very different about doing it this way — on a boat, I mean. In Alaska. With bears, whales, and the northern lights present at every turn.

“For the first time ever, we brought together a community of ocean entrepreneurs from all around the world and allowed them to become fully immersed in the environment that they have been working so hard to protect,” said Craig Dudenhoffer, who runs the accelerator program. “It was amazing to see the entrepreneurs establishing lifelong relationships with each other and with members of the SOA community. It might seem counter-intuitive for a technology entrepreneur, but sometimes you have to disconnect from technology in order to reconnect with your mission.”

In a normal startup accelerator, and in fact for the remainder of this one, aspiring entrepreneurs are living on their own somewhere, coming into a shared office space, attending office hours, meeting VCs in their offices or at demo days. That’s just fine, and indeed what many a startup needs — a peer group, a focal point in space and time, goals and advice.

On the boat, however, these things were present, but secondary to the experience of, say, standing next to someone under the aurora. I’m aware of how that sounds — “it was an experience, man!” — but there’s something fundamentally different about it.

In an office in the Bay Area, there is an established power structure and hierarchy. Schedules are adjusted around meetings, priorities are split, time and attention are devoted in formal 15-minute increments. On the boat there was no hierarchy, or rather the artificial one to which we would cleave in the city was flattened by the scale of what we were learning and experiencing.

You’d be in a zodiac or pressed against the railing with your binoculars, talking about whales and the threat of microplastics with whoever’s next to you in a normal fashion, only to find out they’re a billionaire who you’d never be able to meet directly with at all, let alone on equal terms.

Sitting at breakfast one day the guy next to me started talking about hydrogen-powered trucking — I figured I’d indulge this harmless idealist. In fact it was Jeff Ubben and Value Act was investing millions in an ecosystem they fully expect to take over the west coast. This sort of encounter was happening constantly as people engaged naturally, acting outside the established hierarchies and power structures.

Part of that was the gravity of the issues the startups were facing, and which we were reminded of repeatedly by the impending hurricane, the hatchery warning of salmon apocalypse, the visibly collapsing ecosystems, and perhaps most poignantly by the changes seen personally by Don and Sven, who were been on the seas professionally long before I was even born.

“It’s like salmon eggs”

On the last night of the trip, I shared a glass of wine with Sven to talk about why he was supporting this endeavor, which was undoubtedly expensive and certainly unusual.

“From a business perspective, I depend on the ocean — but there’s a personal connection as well. I’m constantly looking for ways to protect what we depend on,” he began. “We have a fund that generates a couple million dollars a year, and we find different people that we believe in — that have an idea, a passion, intelligence. You meet someone like Daniela, you want to go to bat for them.”

Kristin Hettermann ALASKA SOA 39

“When you’re 21 or whatever, you have all these idealistic thoughts about making a difference in the world. They need support in a variety of ways — advice, finance, mentorship, all these things are part of the puzzle,” he said. “What SOA has done is recognize people that have a good idea. Left to their own devices most of them would probably fail. But we can provide some support, and it’s like with salmon eggs – maybe instead of one in a million surviving, maybe two, or five survive, you know?”

“Tech is a valuable tool, but it has to serve to support an idea. It isn’t the idea. Eliminating plastics and bycatch, making data more useful, putting sonar sensors on robotic boats, all very interesting. We need solutions, actions, ideas, as fast as we can, to accelerate the change in behavior as fast as we can.”

His earnest replies soon became emotional, however, as his core concern for the ocean and planet in general took over.

“We’re fucked,” he said simply. “We are literally destroying the next generation’s future. I’ve been with colleagues and we’ve wept over glasses of wine over what we’re doing.”

“I have two personalities,” he explained. “And most of my friends, associates, scientists have these dual personalities, too. One is when they look in the mirror and talk to themselves — that tends to be more pessimistic. But the other is the external personality, where being pessimistic is not helpful.”

“Something like this really activates that optimism,” he said. “At the end of the day young people have to grab their future, because we sure haven’t done a great job of it. They have to get out there, they have to vote, they have to take control. Because if the system really starts to collapse… I don’t think anyone even begins to understand the magnitude of it. It’s unfathomable.”

The Accelerator at Sea program was a fascinating experience and I’m glad to have taken part. I feel sure it was valuable for the startups as well, and not just because of the $25,000 they were each spontaneously awarded from the investors on board, who in closing remarks emphasized how important it is that startups like these and the people behind them are supported by gatekeepers like venture firms and press.

The combination of good times in nature, stimulating experts and talks, and a group of highly motivated young entrepreneurs was a powerful mixture, and unfortunately one that is difficult to describe even in 3,000 words. But I’m glad it exists and I look forward to following the progress of these companies and the people behind them. You can keep up with the SOA at its website.

Powered by WPeMatico

This brilliant app waits on hold for you

DoNotPay helps you get out of parking tickets and cancel forgotten subscriptions, and now it can call you when it’s your turn in a customer service phone queue. The app today is launching “Skip Waiting On Hold.” Just type in the company you need to talk to, and DoNotPay calls for you using tricks to get a human on the line quickly. Then it calls you back and connects you to the agent so you never have to listen to that annoying hold music.

And in case the company tries to jerk you around or screw you over, the DoNotPay app lets you instantly share to social media a legal recording of the call to shame them.

How To Get Off hold

Skip Waiting On Hold comes as part of the $3 per month DoNotPay suite of services designed to save people time and money by battling bureaucracy on their behalf. It can handle DMV paperwork for you, write legal letters to scare businesses out of overcharging you and it provides a credit card that automatically cancels subscriptions when your free trial ends.

“I think the world would be a lot fairer place if people had someone fighting for them” says DoNotPay’s 22-year-old founder Joshua Browder. Indeed; $3 per month gets the iOS app‘s 10,000 customers unlimited access to all the features with no extra fees or commissions on money saved. “If DoNotPay takes a commission then we have an incentive to perpetuate the problems we are fighting against.”

Browder comes from a family of activists. His father Bill Browder got the Magnitsky Act passed, which lets the U.S. government freeze the foreign assets and visas of human rights abusers. It’s named after Bill’s Russian lawyer who was murdered in Moscow after uncovering a $230 million government corruption scheme linked to President Putin’s underlings.

DoNotPay app

“These big companies [and governments] are getting away with a lot,” Browder tells me. He hit a breaking point when frustrated with the process of appealing parking tickets. He built DoNotPay to cut through hassles designed to separate us from our money. In April it raised a $3.5 million seed round led by Felicis to develop an Android version after picking up early funding from Andreessen Horowitz. Surprisingly, the startup has never been sued.

For Skip Waiting On Hold, DoNotPay built out a database of priority and VIP customer service numbers for tons of companies. For legality, if you opt in to recording the exchanges, the app automatically plays a message informing both parties they’ll be recorded. A human voice detection system hears when a real agent picks up the phone, and then rings your phone. It’s like having customer service call you.

Not only can DoNotPay help you get in touch about cancelling subscriptions, scoring refunds or retrieving information, it’s like “a body camera for customer service calls,” Browder says. “Before they make a decision that rips off the customer, they’ll think ‘this could be made public and go viral and hurt our business.’ ” For example, an airline that jacks up prices for rescheduled flights surrounding hurricanes could be shamed for profiting off of natural disasters.

Record and share customer service calls

The full list of DoNotPay services includes:

  1. Customer service disputes where it contacts companies about refunds for Comcast bills, delayed flights, etc.
  2. The free trial credit card that auto-cancels subscriptions before you’re actually charged
  3. Traffic and parking appeals where it generates a letter for you based on answers to questions, like if signs were too hard to read or there was a mistake on the ticket
  4. Hidden money discovery that finds refunds in your bank fees, identifies forgotten subscriptions, gets you free stuff on your birthday and more
  5. Government paperwork assistance that can help you get DMV appointments and fill out forms
  6. Skip Waiting On Hold

Browder hopes that with time, companies and governments will make all these chores easier for everyone. To avoid putting itself out of a job, DoNotPay is constantly looking for new annoyances to eliminate. “I’m from the U.K. America seems to be a pay-to-play society. The more money you have, the more rights you have,” Browder concludes. But those rights could be restored for all by building a robot lawyer that’s affordable to everyone.

Powered by WPeMatico

Autify raises $2.5M seed round for its no-code software testing platform

Autify, a platform that makes testing web application as easy as clicking a few buttons, has raised a $2.5 million seed round from Global Brain, Salesforce Ventures, Archetype Ventures and several angels. The company, which recently graduated from the Alchemist accelerator program for enterprise startups, splits its base between the U.S., where it keeps an office, and Japan, where co-founders Ryo Chikazawa (CEO) and Sam Yamashita got their start as software engineers.

The main idea here is that Autify, which was founded in 2016, allows teams to write tests by simply recording their interactions with the app with the help of a Chrome extension, then having Autify run these tests automatically on a variety of other browsers and mobile devices. Typically, these kinds of tests are very brittle and quickly start to fail whenever a developer makes changes to the design of the application.

Autify gets around this by using some machine learning smarts that give it the ability to know that a given button or form is still the same, no matter where it is on the page. Users can currently test their applications using IE, Edge, Chrome and Firefox on macOS and Windows, as well as a range of iOS and Android devices.

Scenario Editor

Chikazawa tells me that the main idea of Autify is based on his own experience as a developer. He also noted that many enterprises are struggling to hire automation engineers who can write tests for them, using Selenium and similar frameworks. With Autify, any developer (and even non-developer) can create a test without having to know the specifics of the underlying testing framework. “You don’t really need technical knowledge,” explained Chikazawa. “You can just out of the box use Autify.”

There are obviously some other startups that are also tackling this space, including SpotQA, for example. Chikazawa, however, argues that Autify is different, given its focus on enterprises. “The audience is really different. We have competitors that are targeting engineers, but because we are saying that no coding [is required], we are selling to the companies that have been struggling with hiring automating engineers,” he told me. He also stressed that Autify is able to do cross-browser testing, something that’s also not a given among its competitors.

The company introduced its closed beta version in March and is currently testing the service with about a hundred companies. It integrates with development platforms like TestRail, Jenkins and CircleCI, as well as Slack.

Screen Shot 2019 10 01 at 2.04.24 AM

Powered by WPeMatico

The Analogue Pocket might be the perfect portable video game system

Very few modern tech companies have executed on their mission as consistently, and at such a high level of quality, as Analogue. Analogue’s obsessively engineered modern consoles for old-school physical cartridge video games are museum-quality hardware design, housing specially tuned processors that offer pitch- and pixel-perfect play of all NES, Sega Genesis, SNES and other retro console games on modern HD TVs — and their new $199 Analogue Pocket aims to provide the best way to play classic portable console titles in similar high fidelity.

The Analogue Pocket is a portable gaming console that can play the entire library of Game Boy, Game Boy Color and Game Boy Advance games out of the box — natively, without emulation, so that the gaming experience is exactly as you remember it (or as it was intended, if this is your first experience with these classic titles). That’s not all, though: Using cartridge adapters, the Analogue Pocket can support Game Gear, Neo Geo Pocket Color, Atari Lynx and other games, too.

4 Analogue Pocket All

It uses two FPGAs (Field Programmable Gate Arrays), which are processors that have been programmed specifically to play these games back as they were originally intended, mimicking the operation of the original silicon found in the consoles that these games were designed for with the faithfulness of true restoration hardware. The result is a great gaming experience that will feel like the original — but played on the Analogue Pocket’s much more impressive hardware, which offers a 3.5-inch, 1600×1440 LCD display that provides a very high-resolution 615 ppi. For those keeping track, that’s 10 times the resolution of the original Game Boy display. And it’s color tuned for amazing color rendering and brightness — it could actually be the best display on a dedicated gaming device, period, let alone for a retro console.

The Analogue Pocket also works with an accessory called the Analogue Dock (sold separately, pricing TBD), which adds HDMI out and Bluetooth/wired controller support, to turn the Pocket into a home console for your big screen TV, too. The dock offers two standard USB ports for wired controllers, and its Bluetooth support works with any of 8Bitdo’s excellent gamepads. It’s basically a Switch, but for all your favorite Game Boy series games, and with what looks like much better-quality hardware.

6 Analogue Dock

That would be plenty to offer in a portable console, but the Analogue Pocket is designed to do more. It has a built-in synthesizer and sequencer for making digital music, and the second FPGA it’s packing is designed to be used specifically for development. It allows the development community to bring their own cores to the platform, which means it could potentially support a whole host of classic and ported games in the future.

Analogue Pocket is set to release some time in 2020, with a more specific date to be announced later. It’s a natural next step for the company that delivered excellent gaming experiences via the Nt Mini, the Super Nt and the Mega Sg, but it’s still a nice, exciting surprise to find out they’re tackling the rich history of mobile gaming next.

Powered by WPeMatico

Canva, now valued at $3.2 billion, launches an enterprise product

Canva, the Australian-based design tool maker, has today announced that it has raised an additional $85 million to bring its valuation to $3.2 billion, up from $2.5 billion in May.

Investors in the company include Mary Meeker’s Bond, General Catalyst, Bessemer Venture Partners, Blackbird and Sequoia China.

Alongside the new funding and valuation, Canva is also making its foray into enterprise with the launch of Canva for Enterprise.

Thus far, Canva has offered users a lightweight tool set for creating marketing and sales decks, social media materials and other design products mostly unrelated to product design. The idea here is that, outside of product designers, the rest of the organization is often left behind with regards to keeping brand parity in the materials they use.

Canva is available for free for individual users, but the company has addressed the growing need within professional organizations to keep brand parity through Canva Pro, a premium version of the product available for $12.95/month.

The company is now extending service to organizations with the launch of Canva for Enterprise. The new product will not only offer a brand kit (Canva’s parlance for Design System), but will also offer marketing and sales templates, locked approval-based workflows and even hide Canva’s massive design library within the organization so employees only have access to their approved brand assets, fonts, colors, etc.

Canva for Enterprise also adds another layer of organization, allowing collaboration across comments, a dashboard to manage teams and assign roles, and team folders.

“We’re in a fortunate place because the market has been disaggregated,” said Canva CEO and founder Melanie Perkins. “The way we think about the pain point consumers have is that people are being inconsistent with the brand, and there are huge inefficiencies within the organization, which is why people have been literally asking us to build this exact product.”

More than 20 million users sign in to Canva each month across 190 countries, with 85% of Fortune 500 companies using the product, according to the company.

Perkins says the ultimate goal is to have every person in the world with access to the internet and a design need to be on the platform.

Powered by WPeMatico

Live Caption, Google’s automatic captioning technology, is now available on Pixel 4

Live Caption, Google’s automatic captioning system first introduced at its I/O developer conference this May, is now officially available, alongside the launch of the new Pixel 4. But unlike some of the other technologies highlighted at the company’s Pixel hardware event yesterday, Live Caption won’t be limited to Google’s new smartphone alone. After the initial debut on Pixel 4, the automatic captioning technology will roll out to Pixel 3, Pixel 3 XL, Pixel 3a and Pixel 3a XL before year-end, says Google, and will become more broadly available in 2020.

The company has offered automatic captions on YouTube for a decade, but that same sort of experience isn’t available across the wider web and mobile devices. For example, Google explains, you can’t read captions for things like the audio messages sent by your friends, on trending videos published elsewhere on social media and on the content you record yourself.

There’s a significant accessibility issue with the lack of captions in all these places, but there’s a convenience issue, as well.

If you’re in a loud environment, like a commuter train, or trying to watch content privately and forgot your headphones, you may need to just use the captions. Or maybe you don’t want to blare the audio, which disturbs others around you. Or perhaps, you want to see the words appear because you’re having trouble understanding the audio, or just want to be sure to catch every word.

With the launch of the Pixel 4, Live Caption is also available for the first time to the general public.

The technology will capture and automatically caption videos and spoken audio on your device, except for phone and video calls. This captioning all happens in real time and on your device — not in the cloud. That means it works even if your device lacks a cell signal or access to Wi-Fi. The captions also stay private and don’t leave your phone.

Google Live Caption UIDemo720 16MB

This is similar to how the Pixel 4’s new Recorder app functions. It, too, will do its speech-to-text processing all on your device, in order to give you real-time transcriptions of your meetings, interviews, lectures or anything else you want to record, without compromising your privacy.

You can launch the Live Captions feature with a tap from the volume slider that appears, then reposition the caption box anywhere on your screen so it doesn’t get in the way of what you’re viewing.

Currently, the feature supports English only. But Google says it’s working to add more languages in the future.

After today’s launch on Pixel 4 and the rollout to the rest of the modern Pixel line of smartphones this year, it will start to show up in other new Android phones. Google says it’s working with other manufacturers to make the technology available to more people as soon as next year.

 

Powered by WPeMatico

Databricks brings its Delta Lake project to the Linux Foundation

Databricks, the big data analytics service founded by the original developers of Apache Spark, today announced that it is bringing its Delta Lake open-source project for building data lakes to the Linux Foundation under an open governance model. The company announced the launch of Delta Lake earlier this year, and, even though it’s still a relatively new project, it has already been adopted by many organizations and has found backing from companies like Intel, Alibaba and Booz Allen Hamilton.

“In 2013, we had a small project where we added SQL to Spark at Databricks […] and donated it to the Apache Foundation,” Databricks CEO and co-founder Ali Ghodsi told me. “Over the years, slowly people have changed how they actually leverage Spark and only in the last year or so it really started to dawn upon us that there’s a new pattern that’s emerging and Spark is being used in a completely different way than maybe we had planned initially.”

This pattern, he said, is that companies are taking all of their data and putting it into data lakes and then doing a couple of things with this data, machine learning and data science being the obvious ones. But they are also doing things that are more traditionally associated with data warehouses, like business intelligence and reporting. The term Ghodsi uses for this kind of usage is “Lake House.” More and more, Databricks is seeing that Spark is being used for this purpose and not just to replace Hadoop and doing ETL (extract, transform, load). “This kind of Lake House patterns we’ve seen emerge more and more and we wanted to double down on it.”

Spark 3.0, which is launching today soon, enables more of these use cases and speeds them up significantly, in addition to the launch of a new feature that enables you to add a pluggable data catalog to Spark.

Delta Lake, Ghodsi said, is essentially the data layer of the Lake House pattern. It brings support for ACID transactions to data lakes, scalable metadata handling and data versioning, for example. All the data is stored in the Apache Parquet format and users can enforce schemas (and change them with relative ease if necessary).

It’s interesting to see Databricks choose the Linux Foundation for this project, given that its roots are in the Apache Foundation. “We’re super excited to partner with them,” Ghodsi said about why the company chose the Linux Foundation. “They run the biggest projects on the planet, including the Linux project but also a lot of cloud projects. The cloud-native stuff is all in the Linux Foundation.”

“Bringing Delta Lake under the neutral home of the Linux Foundation will help the open-source community dependent on the project develop the technology addressing how big data is stored and processed, both on-prem and in the cloud,” said Michael Dolan, VP of Strategic Programs at the Linux Foundation. “The Linux Foundation helps open-source communities leverage an open governance model to enable broad industry contribution and consensus building, which will improve the state of the art for data storage and reliability.”

Powered by WPeMatico

Brazilian unicorn Ebanx will hit $2 billion in payments processed by the end of the year

Ebanx, the newly minted Brazilian financial services unicorn, expects to process $2 billion in payments by the end of the year and is looking to expand its offerings into domestic payments as it grows.

Since its launch in 2012, Ebanx has primarily focused on helping international merchants sell locally in Brazil. The Brazilian business accounts for nearly 90% of the company’s revenue, but as it expands into other markets the company is also broadening its suite of services.

The company moved into local payment processing in Brazil in April of this year, and recently closed on a new financing round from previous investors FTV and Endeavor Catalyst that values the company north of $1 billion, according to chief executive Alphonse Voigt. 

The money will be used to continue an aggressive hiring push in new markets and the launch of the company’s local payment services in other geographies, beginning with Colombia in the new year.

As credit cards penetrate the Latin American market, approval rates for local companies are increasing, which represents an attractive new source of revenue, Voigt says.

In addition to the local payment processing, Ebanx recently announced that it became a payment partner for the Uber Pay ecosystem in Latin America and would start processing cash voucher and bank transfer payments for Uber in Brazil and across Latin America. The company also inked deals with Coursera, Scribd, Trip.com and Shopify throughout Latin America. Finally, the company partnered with Mastercard on an initiative to increase electronic payments in the Brazilian state of Parana.

Powered by WPeMatico

Flowhub raises $23 million for its retail management software for cannabis dispensaries

As cannabis dispensaries flourish across the country alongside the push to legalize medicinal and recreational marijuana use, demand for tools to manage the specificities of the weed retail business continues to increase.

Looking to address that need, Flowhub, a cannabis retail management software vendor, has raised $23 million from a consortium of investors including e.ventures, Evolv Ventures (the Kraft Heinz-backed venture capital fund) and Poseidon. 

The legal cannabis market is expected to top $66 billion over the next five years, according to estimates from Grand View Research, and entrepreneurs looking to get into the highly regulated industry are flocking to Flowhub’s suite of dispensary management services.

Not only does the company’s software address compliance concerns, according to chief executive officer Kyle Sherman, but it also integrates with companies like Dutchie for online ordering to facilitate in-store purchases and adds integrations with LeafBuyer and Leafly to provide more information to potential retailers.

The company also updated its software to include the “Stash” app, a mobile inventory management system, and a cashier app that integrates with iPads or other tablets to improve point-of-sale capabilities.

“What we are experiencing right now is an end to cannabis prohibition and Flowhub is on the front lines of this movement,” said Sherman, in a statement. “Every legal transaction completed with the Flowhub retail platform is a positive step forward, and we are committed to helping our customers build thriving cannabis businesses. With this investment, we will continue to automate the cannabis supply chain, retail and reporting processes and bring to market technology solutions that are not only shaping the cannabis retail business, but also driving forward the future of legalization and de-stigmatization.”

For investors like Emily Paxhia, a managing director at Poseidon, the opportunity to back a company helping to automate compliance in the regulated marijuana industry was too tempting to pass up.

“The compliance and regulation aspects make this a unique industry and Flowhub is one of the leading cannabis tech companies that is taking a meticulous and strategic approach,” Paxhia said in a statement. “We saw the potential for Flowhub’s technology and mission early on and we’re thrilled to continue to support them in delivering the cannabis retail experience of the future.”

Powered by WPeMatico