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Our love of the cloud is making a green energy future impossible

Mark Mills
Contributor

Mark Mills is the author of the book, “Digital Cathedrals: The Information Infrastructure Era,” and is a senior fellow at the Manhattan Institute, a Faculty Fellow at Northwestern University’s McCormick School of Engineering, and a partner in Cottonwood Venture Partners, an energy-tech venture fund.

An epic number of citizens are video-conferencing to work in these lockdown times. But as they trade in a gas-burning commute for digital connectivity, their personal energy use for each two hours of video is greater than the share of fuel they would have consumed on a four-mile train ride. Add to this, millions of students ‘driving’ to class on the internet instead of walking.

Meanwhile in other corners of the digital universe, scientists furiously deploy algorithms to accelerate research. Yet, the pattern-learning phase for a single artificial intelligence application can consume more compute energy than 10,000 cars do in a day.

This grand ‘experiment’ in shifting societal energy use is visible, at least indirectly, in one high-level fact set. By the first week of April, U.S. gasoline use had collapsed by 30 percent, but overall electric demand was down less than seven percent. That dynamic is in fact indicative of an underlying trend for the future. While transportation fuel use will eventually rebound, real economic growth is tied to our electrically fueled digital future.

The COVID-19 crisis highlights just how much more sophisticated and robust the 2020 internet is from what existed as recently as 2008 when the economy last collapsed, an internet ‘century’ ago. If a national lockdown had occurred back then, most of the tens of millions who now telecommute would have joined the nearly 20 million who got laid off. Nor would it have been nearly as practical for universities and schools to have tens of millions of students learning from home.

Analysts have widely documented massive increases in internet traffic from all manner of stay-at-home activities. Digital traffic measures have spiked for everything from online groceries to video games and movie streaming. So far, the system has ably handled it all, and the cloud has been continuously available, minus the occasional hiccup.

There’s more to the cloud’s role during the COVID-19 crisis than one-click teleconferencing and video chatting. Telemedicine has finally been unleashed. And we’ve seen, for example, apps quickly emerge to help self-evaluate symptoms and AI tools put to work to enhance X-ray diagnoses and to help with contact tracing. The cloud has also allowed researchers to rapidly create “data lakes” of clinical information to fuel the astronomical capacities of today’s supercomputers deployed in pursuit of therapeutics and vaccines. 

The future of AI and the cloud will bring us a lot more of the above, along with practical home diagnostics and useful VR-based telemedicine, not to mention hyper-accelerated clinical trials for new therapies. And this says nothing about what the cloud will yet enable in the 80 percent of the economy that’s not part of healthcare.

For all of the excitement that these new capabilities offer us though, the bedrock behind all of that cloud computing will remain consistent — and consistently increasing — demand for energy. Far from saving energy, our AI-enabled workplace future uses more energy than ever before, a challenge the tech industry rapidly needs to assess and consider in the years ahead.

The new information infrastructure

The cloud is vital infrastructure. That will and should reshape many priorities. Only a couple of months ago, tech titans were elbowing each other aside to issue pledges about reducing energy usage and promoting ‘green’ energy for their operations. Doubtlessly, such issues will remain important. But reliability and resilience — in short, availability — will now move to the top priority.

As Fatih Birol, Executive Director of the International Energy Agency (IEA) last month reminded his constituency, in a diplomatic understatement, about the future of wind and solar: “Today, we’re witnessing a society that has an even greater reliance on digital technology” which “highlights the need for policy makers to carefully assess the potential availability of flexibility resources under extreme conditions.” In the economically stressed times that will follow the COVID-19 crisis, the price society must pay to ensure “availability” will matter far more.

It is still prohibitively expensive to provide high reliability electricity with solar and wind technologies. Those that claim solar/wind are at “grid parity” aren’t looking at reality. The data show that overall costs of grid kilowatt-hours are roughly 200 to 300 percent higher in Europe where the share of power from wind/solar is far greater than in the U.S. It bears noting that big industrial electricity users, including tech companies, generally enjoy deep discounts from the grid average, which leaves consumers burdened with higher costs.

Put in somewhat simplistic terms: this means that consumers are paying more to power their homes so that big tech companies can pay less for power to keep smartphones lit with data. (We will see how tolerant citizens are of this asymmetry in the post-crisis climate.)

Many such realities are, in effect, hidden by the fact that the cloud’s energy dynamic is the inverse of that for personal transportation. For the latter, consumers literally see where 90 percent of energy is spent when filling up their car’s gas tank. When it comes to a “connected” smartphone though, 99 percent of energy dependencies are remote and hidden in the cloud’s sprawling but largely invisible infrastructure. 

For the uninitiated, the voracious digital engines that power the cloud are located in the thousands of out-of-sight, nondescript warehouse-scale data centers where thousands of refrigerator-sized racks of silicon machines power our applications and where the exploding volumes of data are stored. Even many of the digital cognoscenti are surprised to learn that each such rack burns more electricity annually than 50 Teslas. On top of that, these data centers are connected to markets with even more power-burning hardware that propel bytes along roughly one billion miles of information highways comprised of glass cables and through 4 million cell towers forging an even vaster invisible virtual highway system.

Thus the global information infrastructure — counting all its constituent features from networks and data centers to the astonishingly energy-intensive fabrication processes — has grown from a non-existent system several decades ago to one that now uses roughly 2,000 terawatt-hours of electricity a year. That’s over 100 times more electricity than all the world’s five million electric cars use each year.

Put in individual terms: this means the pro rata, average electricity used by each smartphone is greater than the annual energy used by a typical home refrigerator. And all such estimates are based on the state of affairs of a few years ago.

A more digital future will inevitable use more energy

Some analysts now claim that even as digital traffic has soared in recent years, efficiency gains have now muted or even flattened growth in data-centric energy use. Such claims face recent countervailing factual trends. Since 2016, there’s been a dramatic acceleration in data center spending on hardware and buildings along with a huge jump in the power density of that hardware.

Regardless of whether digital energy demand growth may or may not have slowed in recent years, a far faster expansion of the cloud is coming. Whether cloud energy demand grows commensurately will depend in large measure in just how fast data use rises, and in particular what the cloud is used for. Any significant increases in energy demand will make far more difficult the engineering and economic challenges of meeting the cloud’s central operational metric: always available.

More square feet of data centers have been built in the past five years than during the entire prior decade. There is even a new category of “hyperscale” data centers: silicon-filled buildings each of which covers over one million square feet. Think of these in real-estate terms as the equivalent to the dawn of skyscrapers a century ago. But while there are fewer than 50 hyper-tall buildings the size of the Empire State Building in the world today, there are already some 500 hyperscale data centers across the planet. And the latter have a collective energy appetite greater than 6,000 skyscrapers.

We don’t have to guess what’s propelling growth in cloud traffic. The big drivers at the top of the list are AI, more video and especially data-intense virtual reality, as well as the expansion of micro data centers on the “edge” of networks.

Until recently, most news about AI has focused on its potential as a job-killer. The truth is that AI is the latest in a long line of productivity-driving tools that will replicate what productivity growth has always done over the course of history: create net growth in employment and more wealth for more people. We will need a lot more of both for the COVID-19 recovery. But that’s a story for another time. For now, it’s already clear that AI has a role to play in everything from personal health analysis and drug delivery to medical research and job hunting. The odds are that AI will ultimately be seen as a net “good.”

In energy terms though, AI is the most data hungry and power intensive use of silicon yet created — and the world wants to use billions of such AI chips. In general, the compute power devoted to machine learning has been doubling every several months, a kind of hyper version of Moore’s Law. Last year, Facebook, for example, pointed to AI as a key reason for its data center power use doubling annually.

In our near future we should also expect that, after weeks of lockdowns experiencing the deficiencies of video conferencing on small planar screens, consumers are ready for the age of VR-based video. VR entails as much as a 1000x increase in image density and will drive data traffic up roughly 20-fold. Despite fits and starts, the technology is ready, and the coming wave of high-speed 5G networks have the capacity to handle all those extra pixels. It requires repeating though: since all bits are electrons, this means more virtual reality leads to more power demands than are in today’s forecasts.

Add to all this the recent trend of building micro-data centers closer to customers on “the edge.” Light speed is too slow to deliver AI-driven intelligence from remote data centers to real-time applications such as VR for conferences and games, autonomous vehicles, automated manufacturing, or “smart” physical infrastructures, including smart hospitals and diagnostic systems. (The digital and energy intensity of healthcare is itself already high and rising: a square foot of a hospital already uses some five-fold more energy than a square foot in other commercial buildings.)

Edge data centers are now forecast to add 100,000 MW of power demand before a decade is out. For perspective, that’s far more than the power capacity of the entire California electric grid. Again, none of this was on any energy forecaster’s roadmap in recent years.

Will digital energy priorities shift?

Which brings us to a related question: Will cloud companies in the post-coronavirus era continue to focus spending on energy indulgences or on availability? By indulgences, I mean those corporate investments made in wind/solar generation somewhere else (including overseas) other than to directly power one’s own facility. Those remote investments are ‘credited’ to a local facility to claim it is green powered, even though it doesn’t actually power the facility.

Nothing prevents any green-seeking firm from physically disconnecting from the conventional grid and building their own local wind/solar generation – except that to do so and ensure 24/7 availability would result in a roughly 400 percent increase in that facility’s electricity costs.

As it stands today regarding the prospects for purchased indulgences, it’s useful to know that the global information infrastructure already consumes more electricity than is produced by all of the world’s solar and wind farms combined. Thus there isn’t enough wind/solar power on the planet for tech companies — much less anyone else — to buy as ‘credits’ to offset all digital energy use.

The handful of researchers who are studying digital energy trends expect that cloud fuel use could rise at least 300 percent in the coming decade, and that was before our global pandemic. Meanwhile, the International Energy Agency forecasts a ‘mere’ doubling in global renewable electricity over that timeframe. That forecast was also made in the pre-coronavirus economy. The IEA now worries that the recession will drain fiscal enthusiasm for expensive green plans.

Regardless of the issues and debates around the technologies used to make electricity, the priority for operators of the information infrastructure will increasingly, and necessarily, shift to its availability. That’s because the cloud is rapidly becoming even more inextricably linked to our economic health, as well as our mental and physical health.

All this should make us optimistic about what comes on the other side of the recovery from the pandemic and unprecedented shutdown of our economy. Credit Microsoft, in its pre-COVID 19 energy manifesto, for observing that “advances in human prosperity … are inextricably tied to the use of energy.” Our cloud-centric 21st century infrastructure will be no different. And that will turn out to be a good thing.

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If we let the US Postal Service die, we’ll be killing small businesses with it

Laura Behrens Wu
Contributor

Laura Behrens Wu is the co-founder and CEO of Shippo, which is building a shipping platform for 21st century e-commerce.

Since moving to the United States, I’ve come to appreciate and admire the United States Postal Service as a symbol of American ingenuity and resilience.

Like electricity, telephones and the freeway system, it’s part of our greater story and what binds the United States together. But it’s also something that’s easy to take for granted. USPS delivers 181.9 million pieces of First Class mail each day without charging an arm and a leg to do so. If you have an address, you are being served by the USPS — and no one’s asking you for cash up front.

As CEO of Shippo, an e-commerce technology platform that helps businesses optimize their shipping, I have a unique vantage point into the USPS and its impact on e-commerce. The USPS has been a key partner since the early days of Shippo in making shipping more accessible for growing businesses. As a result of our work with the USPS, along with several other emerging technologies (like site builders, e-commerce platforms and payment processing), e-commerce is more accessible than ever for small businesses.

And while my opinion on the importance of the USPS is not based on my company’s business relationship with the Postal Service, I want to be upfront about the fact that Shippo generates part of its revenue from the purchase of shipping labels through our platform from the USPS along with several other carriers. If the USPS were to stop operations, it would have an impact on Shippo’s revenue. That said, the negative impact would be far greater for many thousands of small businesses.

I know this because at Shippo, we see firsthand how over 35,000 online businesses operate and how they reach their customers. We see and support everything from what options merchants show their customers at checkout through how they handle returns — and everything in between. And while each and every business is unique with different products, customers operations and strategies, they all need to ship.

In the United States, the majority of this shipping is facilitated by the USPS, especially for small and medium businesses. For context, the USPS handles almost half of the world’s total mail and delivers more than the top private carriers do in aggregate, annually, in just 16 days. And, it does all of this without tax dollars, while offering healthcare and pension benefits to its employees.

As has been the case for many organizations, COVID-19 has significantly impacted the USPS. While e-commerce package shipments continue to rise (+30% since early March based on Shippo data), it has not been enough to overcome the drastic drop in letter mail. With this, I’ve heard opinions of supposed “inefficiency,” calls for privatization, pushes for significant pricing and structural changes, and even indifference to the possibility of the USPS shutting down.

Amid this crisis, we all need the USPS and its vital services now more than ever. In a world with a diminished or dismantled USPS, it won’t be Amazon, other major enterprises, or even Shippo that suffer. If we let the USPS die, we’ll be killing small businesses along with it.

Quite often, opinions on the efficiency (or lack thereof) of the USPS are very narrow in scope. Yes, the USPS could pivot to improve its balance sheet and turn operating losses into profits by axing cumbersome routes, increasing prices and being more selective in who they serve.

However, this omits the bigger picture and the true value of the USPS. What some have dubbed inefficient operations are actually key catalysts to small business growth in the United States. The USPS gives businesses across the country, regardless of size, location or financial resources, the ability to reach their customers.

We shouldn’t evaluate the USPS strictly on balance sheet efficiency, or even as a “public good” in the abstract. We should look at how many thousands of small businesses have been able to get started thanks to the USPS, how hundreds of billions of dollars of commerce is made possible by the USPS annually and how many millions of customers, who otherwise may not have access to goods, have been served by the USPS.

In the U.S., e-commerce accounts for over half a trillion dollars in sales annually, and is growing at double-digit rates each year. When I hear people talk about the growth of e-commerce, Amazon is often the first thing that comes up. What doesn’t shine through as often is the massive growth of small business — which is essential to the health of commerce in general (no one needs a monopoly!). In fact, the SMB segment has been growing steadily alongside Amazon. And with the challenges that traditional businesses face with COVID-19, more small businesses than ever are moving online.

USPS Priority Mail gets packages almost anywhere in the U.S. in two to three days (average transit time is 2.5 days based on Shippo data) and starts at around $7 per shipment, with full service: tracking, insurance, free pickups and even free packaging that they will bring to you.

In a time when we as consumers have become accustomed to free and fast shipping on all of our online purchases, the USPS is essential for small businesses to keep up. As consumers we rarely see behind the curtain, so to speak, when we interact with e-commerce businesses. We don’t see the small business owner fulfilling orders out of their home or out of a small storefront, we just see an e-commerce website. Without the USPS’ support, it would be even harder, in some cases near impossible, for small business owners to live up to these sky-high expectations. For context, 89% of U.S.-based SMBs (under $10,000 in monthly volume) on the Shippo platform rely on the USPS.

I’ve seen a lot of talk about the USPS’s partnership with Amazon, how it is to blame for the current situation, and how under a private model, things would improve. While we have our own strong opinions on Amazon and its impact on the e-commerce market, Amazon is not the driver of USPS’s challenges. In fact, Amazon is a major contributor in the continued growth of the USPS’s most profitable revenue stream: package delivery.

While I don’t know the exact economics of the deal between the USPS and Amazon, significant discounting for volume and efficiency is common in e-commerce shipping. Part of Amazon’s pricing is a result of it actually being cheaper and easier for the USPS to fulfill Amazon orders, compared to the average shipper. For this process, Amazon delivers shipments to USPS distribution centers in bulk, which significantly cuts costs and logistical challenges for the USPS.

Without the USPS, Amazon would be able to negotiate similar processes and efficiencies with private carriers — small businesses would not. Given the drastic differences in daily operations and infrastructure between the USPS and private carriers, small businesses would see shipping costs increase significantly, in some cases by more than double. On top of this, small businesses would see a new operational burden when it comes to getting their packages into the carriers’ systems in the absence of daily routes by the USPS.

Overall, I would expect to see the level of entrepreneurship in e-commerce slow in the United States without the USPS or with a private version of the USPS that operates with a profit-first mindset. The barriers to entry would be higher, with greater costs and larger infrastructure investments required up-front for new businesses. For Shippo, I’d expect to see a much greater diversity of carriers used by our customers. Our technology that allows businesses to optimize across several carriers would become even more critical for businesses. Though, even with optimization, small businesses would still be the group that suffers the most.

Today, most SMB e-commerce brands, based on Shippo data, spend between 10-15% of their revenue on shipping, which is already a large expense. This could rise well north of 20%, especially when you take into account surcharges and pick-up fees, creating an additional burden for businesses in an already challenging space.

I urge our lawmakers and leaders to see the full picture: that the USPS is a critical service that enables small businesses to survive and thrive in tough times, and gives citizens access to essential services, no matter where they reside.

This also means providing government support — both financially and in spirit — as we all navigate the COVID-19 crisis. This will allow the USPS to continue to serve both small businesses and citizens while protecting and keeping their employees safe — which includes ensuring that they are equipped to handle their front-line duties with proper safety and protective gear.

In the end, if we continue to view the USPS as simply a balance sheet and optimize for profitability in a vacuum, we ultimately stand to lose far more than we gain.

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Precursor Ventures’ Charles Hudson on ‘the conversation no one has during an upmarket’

For pre-seed startups, precarious times are baseline until they secure their first customer, first hire and first check. But no matter how built-in turbulence might be for a pre-seed founder, we’re entering a period where stresses are amplified and outlooks are unpredictable.

In light of the new market conditions, a harder fundraising market and slower expected growth, Charles Hudson (founder and general partner of Precursor Ventures) is urging his portfolio companies to reassess their futures with a refreshingly human question: “Are you excited and prepared to run this company for the next two years?

If not, you might want to do something else. Why? Because if a super early-stage company manages to survive the COVID-19 era, making it out the other end, it’s not clear that they’ll be venture-ready when markets recover. As Hudson put it, “there’s never been a better time to maybe fold.” That’s because, he explained, startups that merely survive won’t be judged merely against their peers that also survived; they will also compete with brand-new startups for capital and companies that didn’t need to hunker down during lean times.

It’s possible to make it through, but it won’t be an easy path.

TechCrunch spoke with Hudson earlier this week as part of our ongoing Extra Crunch Live series that brings leading founders and investors to our (virtual) stage. Between our editors and journalists and the best questions from the audience, we’re working with guests to understand the new world that we find ourselves in. That we’re hosting these events virtually instead of in-person is testament to our changed reality.

But the chat was far from all gloom; Hudson is bullish on a number of things. Niche publications with subscription economics? Yes. Social services targeting particular audiences? Yep! Precursor is still cutting checks into net-new deals, and while it’s wrapping up its second main fund and first opportunity fund, the firm is also raising a new, larger capital pool.

The conversation ran the full hour we had set aside for it, meaning we had to condense some later discussions about fintech and the new trade-off between growth and profit, but we did get to diversity in venture and startups in the future, and what impact a recession might have on both (it’s a bigger possible impact than you’re considering).

Hit the jump for the best Hudson takeaways and the full audio recording from the session. Head here if you need Extra Crunch access; there are some trials for just a few bucks, so everyone can access the chat. Let’s go!

Raising a fund in the COVID-19 era

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Matt Ocko saw COVID-19 coming: Here’s what his venture firm is doing about it

Matt Ocko, co-founder of venture firm Data Collective (DCVC), was among a small group of VCs viewed as alarmists when they began tweeting about the coronavirus’s imminent appearance in the U.S. back in January.

In retrospect, those individuals were prescient, so we spoke with Ocko last week about why he was so certain the U.S. was about to get walloped by COVID-19, and asked how some of the startups in DCVC’s portfolio — which has long had a strong biotech focus — are trying to get us back to a state of normalcy.

This conversation has been edited for length.

TechCrunch: You were tweeting about COVID-19 back in January; I almost canceled a flight out of San Francisco because of your [expressed concern about a flight bound for SFO from Wuhan, China]. What did you see that the rest of us missed?

Matt Ocko: My family has been working with the Chinese government at a reasonably high level since the late 1970s, starting with my dad, and I kind of grew up in that environment. And at a relatively young age, as a professional [in the 1990s], I started pro bono helping my dad, who’s a Chinese legal expert, on things like constructing the laws around China’s Nasdaq equivalent, its stock markets, the joint dollar-renminbi investment legislation, advice on technology development and venture capital development.

I’m not an anti-China hawk by any means. But I do have an understanding of some of the idiosyncrasies of Chinese culture reflected in its government, the same way every country has its idiosyncrasies.

[In China’s case], it’s a focus on face and reputation and extreme sensitivity to negative perception or shame or humiliation at every level of government and culture. And so there’s [an] unfortunate trend — and not a universal one — for people to manage upwards, especially in the government, and tell their higher-ups what they want to hear to avoid shame, to avoid the loss of reputation and to kick the can down the road or hope that circumstances on the ground change favorably in the face of denial or equivocation.

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Manufacturing startup Divergent 3D reduces staff by one-third

Divergent, the Los Angeles-based startup aiming to revolutionize vehicle manufacturing, has cut about one-third of its staff amid the COVID-19 pandemic that has upended startups and major corporations alike.

The company, which employed about 160 people, laid off 57 workers, according to documents filed with the California Employment Development Department. Founder and CEO Kevin Czinger didn’t provide specific numbers. However, he did confirm to TechCrunch that he had to reduce staff due to the COVID-19 pandemic. A core team remains, he said.

“Whenever you’re doing something that’s affecting people’s jobs  — and especially in a company where I basically recruited everyone and knew everyone by face and name — it’s obviously super painful to do that under any circumstance,” Czinger said in an interview this week.

The company’s No. 1 priority was to ensure long-term financial stability and secure the core team, technology development and customer programs no matter what the scenario, Czinger said, adding that there is still enormous uncertainty surrounding the real impact and duration of the COVID-19 pandemic.

“This was about making the company as totally weatherproof as possible,” Czinger said.

Divergent 3D is essentially a Tier 1 supplier for the automotive and aerospace industry. But it can hardly be considered a traditional supplier. After resigning as CEO of the now-defunct EV startup Coda Automotive in 2010, Czinger began to focus on how the vehicle manufacturing process could become more efficient and less wasteful.

Divergent 3D was born out of that initial exploration. The company developed an additive manufacturing platform designed to make it easier and faster to design and build new cars at a fraction of the cost — all while reducing the environmental impact that traditional factories have.

The platform is an end-to-end digital production system that uses high-speed 3D printers to make complex parts out of metal alloys. This system produces the structures of vehicles, such as the full frame, subframes and suspension structures that are part of the crash-performance structure of the vehicle.

In its early years as a company, Divergent 3D was perhaps best known for Blade, the first automobile to use 3D printing to form the body and chassis. Divergent 3D made Blade — which was on the auto show circuit in 2016 — to demonstrate the technology platform.

It was enough to get the attention of investors and at least two global OEMs as customers. Divergent can’t name the customers because of non-disclosure agreements.

The company has raised about $150 million from investors that include venture capital fund Horizons Ventures, automotive and aerospace engineering services company Altran Technologies and Chinese backers O Luxe Holdings, an investment conglomerate backed by the Hong Kong-based real estate investment magnate Li Ka-shing and Shanghai Alliance Investment Limited, an investment arm of the Shanghai Municipal Government.

The latest example of Divergent’s technology is the 21C, a hypercar unveiled in March that was built using the additive manufacturing platform. The high-performance 3D-printed vehicle was produced by Czinger Vehicles. Divergent 3D and Czinger Vehicles are wholly owned subsidiaries under Divergent Technologies.

21C Czinger- vehicles

Image Credits: Czinger Vehicles

Czinger said the company is poised to navigate the pandemic and ultimately survive. Divergent 3D has two global OEMs as customers. Structures such as chassis components and subframes, for which Divergent has supply contracts, are going through various testing and validation stages, depending on the program. Those programs, which are for serial production vehicles, are moving forward, Czinger said.

There will be delays as automakers have slowed or stopped operations. Czinger is hopeful that by 2021 the company will be able to announce that its 3D-printed structures will be production vehicles.

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My experience with the CARES Act was frustrating, confusing and unfair

Suzanne Borders
Contributor

Suzanne is the CEO and co-founder of BadVR. She thrives at the intersection of data, art, technology and poetry.

As a small business owner, I was excited to learn about the $2.2 trillion Coronavirus Aid, Relief, and Economic Security Act that offers low-interest loans to firms impacted by the COVID-19 pandemic. However, as I read through the details and began to apply, it became clear that this legislation — while well-intentioned — may not be enough to help many SMBs and startups.

Here’s a quick recap of my experience.

Emergency Economic Injury Grants and Economic Injury Disaster Loans

First and foremost: You need to act swiftly. Emergency Economic Injury Grant and Economic Injury Disaster Loan programs included in the CARES Act function on a first-come, first-served basis, and are funded from a limited pool of resources.

I began my company’s application process by submitting our EIDL and EEIG applications through the SBA website. This was easy, if tedious. It took about two hours to complete the necessary online forms and about two seconds to click the EEIG checkbox. Submission was seamless, but I haven’t received any further communication from the SBA since completing my application, which is a bit confusing — EEIG funds are supposed to be dispersed within 3-5 days of the submission date.

However, I know there’s been a huge volume of submissions recently and this must be exceptionally difficult to handle. I look forward to any email correspondence or updates from the SBA that might give me — and other applicants — an updated estimate of the expected dispersal timeline.

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Replacing plastic with plant pulp for sustainable packaging attracts a billionaire backer

In a small suburb of Melbourne, two entrepreneurs are developing a technology that could mean big changes for the packaging industry.

Stuart Gordon and Mark Appleford are the co-founders of Varden, a company that has developed a process to take the waste material from sugarcane and convert it into a paper-like packaging product with the functional attributes of plastic. 

Their technology managed to grab the attention of — and $2.2 million in funding from — Horizons Ventures, the venture capital fund managing the money of Li Ka-shing, one of the world’s wealthiest men.

It’s an opportune time to launch a novel packaging technology, as the European Union has already instituted a ban on single-use plastic items, which will go into effect in 2021. Taking their lead, companies like Nestlé  and Walmart have pledged to use only sustainable packaging for products beginning in 2025.

The environmental toll that packaging takes on the earth’s habitats is already a concern for many, and the urgency to find a solution is only mounting with consumers and businesses actually producing more waste in the rush to change consumer behavior and socially distance as a result of the COVID-19 global pandemic.

“I like technologies that focus on carbon reductions,” said Chris Liu, Horizons Ventures’ representative in Australia.

A longtime tech and product executive who had stints at Intel and Fjord, a digital design studio, Liu relocated to Australia recently and has actually taken himself off the grid.

Living in Western Australia, the climate emergency was brought directly to the top of Liu’s mind when the wildfires, which raged through the country, came within two kilometers of his new home. 

For Mark Appleford, it wasn’t so much the fires as it was the garbage that kept washing up on the shores of his beloved beaches.

Over beers at a barbecue he began talking to his eventual co-founder, Stuart Gordon, about the environmental problem they’d solve if they had the ability to change things. They settled on plastics.  

Working in Appleford’s laundry room they started developing the technology that would become Varden. That early laundry room-work in 2015 led to a small seed round and the company’s long slog to get an initial product in the hands of test customers.

Finagling some time with the New Zealand manufacturer Fisher and Paykel, the two co-founders put together an early prototype of their coffee pods made from sugarcane bagasse, a waste byproduct of the sugar feedstock.

“We worked backwards through customers to supply chain, which led us to material selection, which was something that would allow us to create a product that people understood,” said Gordon.

The production process has evolved to fit inside a 40-foot container that holds the firm’s machine, which takes agricultural waste and converts that waste into packaging.

Instead of using rollers like a paper mill, Varden’s technology uses a thermoform to mold the plant waste into a product that has the same properties as plastic.

It removes a complicated step that’s been essential to the current crop of bioplastics, which use bacteria to convert plant waste into plastic substitutes that are then sold to the industry.

“It looks like paper… you can tear it in half and it sounds like paper when you rip it, and you can throw it in the bin,” said Appleford. 

Gordon said that the company’s containers are outperforming commodity based plastics. And the first target for replacement, the founders said, is coffee capsules.

“We went for coffee because it’s the hardest,” said Appleford.

It’s also a huge market, according to the company. Varden estimates there are more than 20 billion coffee pods consumed every year.

With the new money, Varden will begin manufacturing at scale to meet initial demand from pilot customers and is hoping to expand its product line to include medical blister packs in addition to the coffee pods.

“A pilot plant on the products we’re looking at is a pilot plant that can generate 20 million units a year,” said Gordon.

Both men are hoping that their product — and others like it — can usher in a generation of new sustainable packaging materials that are better for the environment at every stage of their life cycle.

“The next generation of packaging will be better… there are plant-based flexibles for your salads, for your potato chips… [But] the next generation of molded packaging is us… bioplastic will ultimately go.”

 

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Facebook to launch ‘virtual dating’ over Messenger for Facebook Dating users

Facebook will soon allow users to go on “virtual dates,” the company announced today. The social network is planning to introduce a new video calling feature that will allow users of its Facebook Dating service to connect and video call over Messenger, as an alternative to going on a real-world date. This sort of feature is much in demand amid the coronavirus pandemic, which has forced people to stay home and practice social distancing.

But for online dating apps, which aim to connect people in the real world, it’s a significant challenge for their business.

For the time being, government lockdowns have limited the places where online daters could meet up for their first date. Restaurants, malls, bars and other retail establishments are closed across regions impacted by the coronavirus outbreak. But even when those restrictions lift, many online dating app users will be wary of meeting up with strangers for those first-time, getting-to-know-you dates. Video chat offers a safer option to explore potential connections with their matches.

When the new Facebook Dating feature goes live, online daters will be able to invite a match to a virtual date. The recipient can either choose to accept or decline the offer via a pop-up that appears.

If they accept, the Facebook Dating users will be connected in a video chat powered by Facebook Messenger in order to get to know one another.

As the feature is still being developed, Facebook declined to share more specific details about how it will work, in terms of privacy and security features.

Facebook is not the first online dating service to pivot to video as a result of the pandemic. But many rival dating apps were adopting video features well before the coronavirus struck, as well.

Bumble, for example, has offered voice and video calling in its app for roughly a year. The feature there works like a normal phone call or Apple’s FaceTime. However, users don’t have to share their phone number or other private information, like an email address, which makes it safer.

The company says use of the feature has spiked over the last two months as users embrace virtual dating.

Meanwhile, Match Group has more recently rolled out video across a number of the dating apps it operates.

This month, the Match app added video chat that allows users who have already matched to connect over video calls. Match-owned Hinge also rolled out a “Dating from Home” prompt and is preparing its own live video date feature, as well, Match says. Plenty of Fish (PoF), another Match property, launched live-streaming in March, giving singles a new way to hang out with friends and potential matches.

Match Group’s flagship app Tinder has not yet embraced live video dates, but still offers a way for users to add video to their profiles. The company couldn’t comment on whether or not video dating was in the works for Tinder, but in the post-COVID era, it would be almost bizarre to not offer such feature.

Other dating apps have also launched video dating, including eHarmony and a number of lesser-known dating apps hoping to now gain traction for their video dating concepts.

Facebook says the feature will roll out in the months ahead and will be available everywhere Facebook Dating is available.

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Facebook launches drop-in video chat Rooms to rival Houseparty

Facebook is co-opting some of the top video chat innovations like Zoom’s gallery view for large groups and Houseparty’s spontaneous hangouts for a new feature called Rooms. It could usher in a new era of unplanned togetherness via video.

Launching today on mobile and desktop in English speaking countries, you can start a video chat Room that friends can discover via a new section above the News Feed or notifications Facebook will automatically send to your closest pals. You can also just invite specific friends, or share a link anyone can use to join your Room.

For now, up to 8 people can join, but that limit will rise to 50 within weeks, making it a more legitimate alternative to Zoom for big happy hours and such. And more importantly, users will soon be able to create and discover Rooms through Instagram, WhatsApp, and Portal, plus join them from the web without an account, making this Facebook’s first truly interoperable product.

“People just want to spend more time together” Facebook’s head of Messenger Stan Chudnovsky tells me. One-on-one and group video calling was already growing, but “Now in the time of COVID, the whole thing is exploding. We already had a plan to do a bunch of stuff here [so people could] hang out on video any time they want, but we accelerated our plans.” There’s no plans for ads or other direct monetization of Rooms, but the feature could keep Facebook’s products central to people’s lives.

Choosing to create a separate and extremely prominent space for discovering Room above the News Feed reveals how seriously Facebook is taking this product. It could have marooned Rooms in a standalone app or made them just another News Feed post that’s timeliness would get lost in the algorithm. Instead, it was willing to push the feed almost entirely off the start screen beneath the composer, Rooms, and Stories. Clearly Facebook sees sharing, ephemeral content, and synchronous connection as more key to its future than static status updates.

Facebook Goes All-In On Video

The launch of Rooms comes alongside a slew other video-related updates designed to shore up Facebook’s deficiency in many-to-many communication. Messenger and WhatsApp now see 700 million people using audio and video calls each day, while Facebook and Instagram Live videos now reach 800 million people per day. Facebook already owns the many-to-one feeds and has emerged as a leader in one-to-many livestreaming, but “the middle piece needed way more investment” Chudnovsky says.

Here’s a rundown of the other announcements and what they mean:

  • Virtual And 360 Backgrounds with mood lighting – Facebook will soon launch the ability to choose a virtual background to cover up what’s behind you on a video call, including 360 backgrounds that look different as you move around, plus mood lighting to make you look better on camera

  • WhatsApp expands group calls from four to eight max participants – Encompassing larger families and friend groups makes WhatsApp a more viable competitor to Zoom

  • Facebook Live With returns – It’s tough to be the center of attention for long periods, so being able to bring a guest on screen during Live calls keeps them interesting and low pressure
  • Donate button on live videos – This makes it much easier for musicians, activists, and normal people to raise money for causes during the coronavirus crisis
  • Live via audio only – With more musicians bringing their tours to Facebook Live, now you can listen while still going about your day when you can’t watch too or want to conserve data, and you can use a toll-free number to dial in to some Pages’ videos
  • Instagram Live on web – You can now watch Live videos and comment from desktop so you can multi-task during longer streams

  • Live on IGTV – Long live videos won’t have to disappear since they can now be saved to IGTV, encouraging higher quality Instagram Lives meant to last
  • Portal Live – You’ll now be able to go Live to Pages and Groups from Portal devices so you can move around while streaming

  • Facebook Dating Video Chat – Rather than going on a date where you have no chemistry, you’ll be able to video chat with matches on Facebook Dating to get a feel for someone first.

How To Use Facebook Rooms

Facebook strived to make Rooms launchable and discoverable across all its apps in hopes of blitzing into the space. You can launch a Room from the News Feed composer, Groups, Events, the Messenger inbox, and soon Instagram Direct’s video chat button, WhatsApp, and Portal. You’ll be able to choose a start time, add a description, and choose who can join in three ways.

You can restrict your Room just to people you invite, such as for a family catch-up. You can make it open to all your friends, who’ll be able to see it in the new Rooms discovery tray above the News Feed or inbox and eventually similar surfaces in the other apps. In this case, Facebook may notify some close friends to make sure they’ll see it. Or you can share a link to your Room wherever you want, effectively making it public.

Facebook apparently watched the PR disaster that emerged from Zoombombing, and purposefully built security into Rooms. The host can lock the room to block people from joining via URL, and if they boot someone from a Room, it automatically locks until they unlock it. That ensures that if trolls find your link, they can’t just keep joining from the web.

Naturally, Chudnovsky tried to downplay the influence of Zoom and Houseparty on Rooms. “We’re glad there are many other apps people can use when they want to see each other and stay close to each other. I don’t think we necessarily learned anything that actually became part of this product” he insisted. It’s also convenient that Rooms is essentially a non-exclusive video version of Clubhouse, the voice chat app that’s the talk of Silicon Valley right now

The Uncopyable Copier

Facebook has been quietly working on Rooms since at least 2017, exploring how to make group chats discoverable. It tried a standalone app for group video chat discovery called Bonfire that year. In fact, Facebook launched a standalone app called Rooms back in 2014 for anonymous forums.

The genius of this launch is how it combines three of Facebook’s biggest strengths to build a product that copies others but is hard to copy itself.

  • The ubiquity of its messaging apps and web compatibility make Rooms highly accessible, without the friction of having to download a new app.
  • The frequency of visits to its feeds and inboxes where Rooms can be found by the family of apps’ 2.5 billion users plus Facebook’s willingness to bet big by sticking Rooms atop our screen like it did with Stories could unlock a new era of spontaneous, serendipitous socializing.
  • The social graph we’ve developed with great breadth across Facebook’s apps plus the depth of its understanding about who we care about most allow it to reach enough concurrent users to make Rooms fun by intelligently ranking which we see and who gets notifications to join rather than spamming your whole phone book.

No other app has all of these qualities. Zoom doesn’t know who you care about. Houseparty is growing but is far from ubiquitous. Messaging competitors don’t have the same discovery surfaces.

Facebook knows the real engagement on mobile comes from messaging. It just needed a way to make us message more than our one-on-one threads and asynchronous group chats demanded. Rooms makes video calls something you can passively discover and join rather having to actively initiate or be explicitly pulled into by a friend. That could significantly increase how often and long we use Facebook without the deleterious impacts of zombie-like asocial feed scrolling.

For more of this author Josh Constine’s thoughts on tech, join his newsletter Moving Product

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Daily Crunch: AT&T CEO steps down

AT&T is getting a new boss, the first piece of Apple and Google’s COVID-19 contact tracing program should be available soon and Snap is looking to raise more debt.

Here’s your Daily Crunch for April 24, 2020.

1. Randall Stephenson to step down as AT&T chief, succeeded by COO John Stankey

A big changing of the guard is underway at one of the world’s biggest names in telecoms and media. The change is effective on June 1, and while Stephenson is retiring, he will stay on as executive chairman of AT&T until January 2021.

Stankey has held other roles at AT&T, including CEO of WarnerMedia and CEO of the AT&T Entertainment Group. His promotion suggests a continuing emphasis on the media side of the business.

2. First version of Apple and Google’s contact tracing API should be available to developers next week

The first version of Apple and Google’s jointly developed, cross-platform contact tracing API should be available to developers as of next week, according to a conversation between Apple CEO Tim Cook and European Commissioner for internal market Thierry Breton.

3. Snap looks to load up on cash in sizable debt offering

Snap’s Q1 earnings impressed investors but the company is still losing plenty of cash and it’s clear that the full impact of the digital ad market’s downturn won’t be seen until the company’s Q2 earnings. The company is now looking to raise looking to raise $750 million.

4. Google ditched tipping feature for donating money to sites

Leaked images obtained by TechCrunch reveal that Google considered and designed a feature that would let people donate money to websites to help support news publishers, bloggers and musicians. But the company ultimately scrapped the idea.

5. Seven VCs look into the future of fintech

Although it looks like the COVID-19 pandemic has clipped the tails of many unicorns, this era won’t last forever. Investors expect the domestic and global economy to recover, perhaps as soon as late 2020 or early 2021. (Extra Crunch membership required.)

6. House passes COVID-19 relief package to replenish PPP loan funding

The interim legislation will allocate $310 billion to replenish the SBA’s Paycheck Protection Program (PPP), $75 billion for hospitals and $25 billion for COVID-19 testing. President Trump previously expressed his approval of the bill, as well as his intention to sign it and make the funds available as quickly as possible.

7. After 160,000 accounts are compromised, Nintendo shuts down NNID logins

Nintendo confirmed earlier reports of account breaches dating back over the past few weeks. The gaming giant issued an update (via Nintendo Japan) noting that around 160,000 Nintendo Accounts were impacted, with accounts being used to purchase digital items without the owner’s consent.

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here.

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