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Practical computer-repair, security, maintenance, and small-business IT information from 1010Computers.

Authentic view of the 1010Computers McDonough repair-center workbench

July 29, 2020

Where is voice tech going?

Mark Persaud Contributor Share on Twitter Mark Persaud is digital product manager and practice lead at Moonshot by Pactera, a digital innovation company that leads global clients through…

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In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
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Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

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Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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