Facebook will now allow businesses to deliver automated customer support, e-commerce guidance, content and interactive experiences through chatbots. By providing utility through its huge developer and business ecosystem, Facebook could boost loyalty with Messenger, one-up SMS and keep up with chat competitors like Kik, Line and Telegram that have their own bot platforms.
This confirms… Read More
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Zuora has always been a bit ahead of the curve when it comes to the subscription economy. Company founder Tien Tzuo recognized something in 2008 when he left a comfortable job at Salesforce to launch a new company. The world was about to change dramatically with a huge influx of cloud services, and it needed a platform for tracking the new way companies recognized revenue. Until the advent… Read More
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Chatbots, Live video, and VR technology are all on the docket for Facebook’s F8 developer conference, and you can watch the livestream here at 9:30am PST with Mark Zuckerberg’s keynote starting at 10am. There’ll also be more streamed sessions all day today and tomorrow.
Here’s the full schedule for the stream:
Day 1 (April 12)
10AM PT: Keynote
12PM PT: Messenger… Read More
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Starbucks this morning announced the overall of its mobile application, now used by 17 million people, in an effort to create a more personalized experience for its customers. The changes rolled out alongside an overhaul of the company’s popular customer loyalty program, Starbucks Rewards, which is now doling out stars based on dollars spent in stores, rather than how often… Read More
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A Tel Aviv startup that wants to help farmers produce more food with fewer resources, CropX, has attracted sensor manufacturers Robert Bosch and Flextronics International as strategic backers. Specifically, Robert Bosch Venture Capital GmbH and accelerator Flex Lab IX added $1 million in venture funding to the Series A round for CropX, which now totals $10 million. CropX makes soil sensors… Read More
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Fresh out of development from the company labs in Taiwan, the HTC 10 is not only a new flagship smartphone: it’s a near-complete overhaul. First impressions last and so far they’ve been good. Oh, and they dropped the “M.” I’m one to enthuse over specifications, so let’s get to them right away.
The HTC 10 uses a 64-bit Qualcomm Snapdragon 820 quad-core… Read More
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For several years, Box CEO Aaron Levie has been trying to get people to understand his company is not in the storage business. To drive that point home Box announced Box Zones today, a product that lets customers choose a storage component from another vendor, enabling customers to store files in-country when their privacy laws require it. Box is actually announcing the product today,… Read More
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Later today at its f8 developer conference Facebook is expected to unveil a big push into bots on its Messenger platform. So little surprise that rival messaging platform Telegram has taken the opportunity to remind people it launched its own bot platform back in June 2015 — by announcing a 2.0 update to said platform today, the biggest update since launch it says. Read More
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When DataStax acquired Aurelius, a graph database startup last year, it was clear it wanted to add graph database functionality to its DataStax Enterprise product, and today it achieved that goal when it announced the release of DataStax Enterprise Graph. The new enterprise graph product has been fully integrated into the DataStax Enterprise product set, giving customers an integrated… Read More
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I published my first book, The End of Software, in 2004. At the time, I was president of Oracle On Demand, which served as a starting point for Oracle’s billion-dollar cloud business. In the book I discussed the fundamental economic reasons software should be delivered as a service. It’s 12 years later. Some have said that enterprise software is a mature business; CEM, ERP, HR… Read More
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