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1010Computers
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1010Tech Talk archive

Published Articles

Practical computer-repair, security, maintenance, and small-business IT information from 1010Computers.

Authentic view of the 1010Computers McDonough repair-center workbench

August 27, 2016

Growing up in the intelligence era

 IT is shifting from the SaaS workflow applications that characterized the cloud computing era to those that help customers make decisions: the intelligence era. The source of competitive…

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Choose the right service path

In-store visits can be scheduled now. Mobile and remote service begin as requests that require supervisor review before any service appointment is confirmed.

In-Store RepairChoose an available repair-center time. Completing the RepairShopr form creates a valid in-store visit appointment without waiting for staff confirmation.
Your selected time is your in-store appointment

Complete the RepairShopr booking form after choosing a time. The appointment and contact details are saved as a RepairShopr Lead so the team can find the visit when you arrive and begin customer-account and ticket entry faster.

Choose an In-Store Appointment Time

Current limitation: the hosted booking form records the selected time and contact information, but it does not currently ask for device or issue details. Please have that information ready at check-in.

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