

Forget the office ping pong table, Cherry, a startup in Y Combinator’s latest batch, wants to let employees take company perks into their own hands.
Cherry co-founders (and sisters) Gillian and Emily O’Brien say their Slackbot marketplace will let employees completely personalize the lifestyle benefits they get from their company, allowing them to set up a Spotify Premium account or buy a subscription to Classpass instead of just taking what perks their company dishes out at face value.
Companies will pay huge amounts of money to deliver sweeping employee memberships or build a company gym even if there are only a few people interested in using them. Cherry could potentially eliminate a lot of wasted efforts while still managing to potential recruits. The available subscriptions run the gamut from things like Classpass, Netflix, Spotify, Peloton, Postmates and other services that allow employees to feel like they’re getting.
A sampling of Cherry’s 40+ available services.
“There’s money that [companies] are wasting that they could save by just giving everyone this budget and letting them choose for themselves,” CEO Gillian O’Brien told TechCrunch. “We also feel [our service] really stands out on an offer — it could be a big differentiator in terms of hiring or just having that on a company’s careers page.”
Users set up their own subscription accounts; Cherry handles paying for employee perks via gift codes and lets them make changes to their cyber-benefits whenever they’d like.
Cherry is charging startups $149 per month to manage the first 10 employees with $15 per person. You can designate as little as $15 per month per employee, but given that it costs that much per employee to even use the service, it’s more likely that customers will be throwing down a bit more.
For now, all of this takes place in Slack via a Cherry chatbot, you can pick from available options by tapping buttons; it’s all pretty lightweight and simple.
The service seems like something that would be especially attractive to remote teams, giving employees who aren’t able to stop in for a free lunch or get a monthly massage the ability to treat themselves on company dime. This also enables smaller startups to just throw money at an attractive employee perks solution without having to add more responsibilities to someone’s job.
Cherry’s platform is live now, you can sign-up and check things out on their website.
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Facebook has changed its story after initially trying to downplay how it targeted teens with its Research program that a TechCrunch investigation revealed was paying them gift cards to monitor all their mobile app usage and browser traffic. “Less than 5 percent of the people who chose to participate in this market research program were teens” a Facebook spokesperson told TechCrunch and many other news outlets in a damage control effort 7 hours after we published our report on January 29th. At the time, Facebook claimed that it had removed its Research app from iOS. The next morning we learned that wasn’t true, as Apple had already forcibly blocked the Facebook Research app for violating its Enterprise Certificate program that supposed to reserved for companies distributing internal apps to employees.
It turns out that wasn’t the only time Facebook deceived the public in its response regarding the Research VPN scandal. TechCrunch has obtained Facebook’s unpublished February 21st response to questions about the Research program in a letter from Senator Mark Warner, who wrote to CEO Mark Zuckerberg that “Facebook’s apparent lack of full transparency with users – particularly in the context of ‘research’ efforts – has been a source of frustration for me.”
In the response from Facebook’s VP of US public policy Kevin Martin, the company admits that (emphasis ours) “At the time we ended the Facebook Research App on Apple’s iOS platform, less than 5 percent of the people sharing data with us through this program were teens. Analysis shows that number is about 18 percent when you look at the complete lifetime of the program, and also add people who had become inactive and uninstalled the app.” So 18 percent of research testers were teens. It was only less than 5 percent when Facebook got caught. Given users age 13 to 35 were eligible for Facebook’s Research program, 13 to 18 year olds made of 22 percent of the age range. That means Facebook clearly wasn’t trying to minimize teen involvement, nor were they just a tiny fraction of users.
WASHINGTON, DC – APRIL 10: Facebook co-founder, Chairman and CEO Mark Zuckerberg testifies before a combined Senate Judiciary and Commerce committee hearing in the Hart Senate Office Building on Capitol Hill April 10, 2018 in Washington, DC. (Photo by Chip Somodevilla/Getty Images)
Warner asked Facebook “Do you think any use reasonable understood Facebook was using this data for commercial purposes includingto track competitors?” Facebook response indicates it never told Research users anything about tracking “competitors”, and instead dances around the question. Facebook says the registration process told users the data would help the company “understand how people use mobile apps,” “improve . . . services,” and “introduce new features for millions of people around the world.”
Facebook had also told reporters on January 29th regarding teens’ participation, “All of them with signed parental consent forms.” Yet in its response to Senator Warner, Facebook admitted that “Potential participants were required to confirm that they were over 18 or provide other evidence of parental consent, though the vendors did not require a signed parental consent form for teen users.” In some cases, underage users merely had to check a box to claim they had parental consent, and there was no verification of users’ ages or that their parents actually approved.
So to quickly recap:
Facebook targeted teens with ads on Instagram and Snapchat to join the Research program without revealing its involvement
The contradictions between Facebook’s initial response to reporters and what it told Warner, who has the power to pursue regulation of the the tech giant, shows Facebook willingness to move fast and play loose with the truth when it’s less accountable. It’s no wonder the company never shared the response with TechCrunch or posted a blog post or press release about it.
Facebook’s attempt to minimize the issue in the wake of backlash exemplifies the trend of of the social network’s “reactionary” PR strategy that employees described to BuzzFeed’s Ryan Mac. The company often views its scandals as communications errors rather than actual product screwups or as signals of deep-seeded problems with Facebook’s respect for privacy. Facebook needs to learn to take its lumps, change course, and do better rather than constantly trying to challenge details of negative press about it, especially before it has all the necessary information. Until then, the never-ending news cycle of Facebook’s self-made disasters will continue.
Below is Facebook’s full response to Senator Warner’s inquiry, and following that is Warner’s original letter to Mark Zuckerberg.
Additional reporting by Krystal Hu
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The people who volunteer their time modifying and updating old games are among the most generous of developers. So when drama erupts there’s not just irritation and testy emails but a sense of a community being betrayed or taken advantage of. A recent conflict over work on the perennially renewed classic Skyrim may seem small, but for those involved, it’s a huge upset.
I don’t mean to make a bigger deal out of this niche issue than it is; I feel though that sometimes it’s important to elevate things not because they are highly important in and of themselves, but because they represent a class of small injustices or conflicts that are rife on the modern web.
The example today comes from the Skyrim modding community, which creates all kinds of improvements for the classic fantasy adventure, from new items and better maps to complete overhauls. It’s one of the most active out there, as Bethesda not only is highly tolerant of modders but tends to ship games, if we’re honest, in pretty poor shape. Modders have taken to filling in the gaps left by Bethesda and making the original game far better than how it shipped.
One of the more useful of these mods, for developers but indirectly for players, is the Skyrim Script Extender, or SKSE. It basically allows for more complex behaviors for objects, locations and NPCs. How do you have a character seek shelter from the rain if there’s no weather-based behaviors in their original AI? That sort of thing (though that’s an invented example). SKSE goes back a long way and the creators provide much of the code for others to use under a free license, while declining donations themselves.
Another project is Skyrim Together (ST), a small team that since 2013 has (among others) been working on adding multiplayer functionality to the game — their Patreon account, in contrast, is pulling in more than $30,000 a month. The main dev there allegedly independently distributed a modified version of SKSE several years ago against the terms of the license, and was henceforth specifically banned from using SKSE code in the future.
Guess what SKSE’s lead found in a bit of code inspection the other day?
Yes, unfortunately, it seems that SKSE code is in the ST app, not only in violation of the license as far as not giving credit, but in that the dev himself has been barred from using it, and furthermore that — although there is some debate here — the ST team is essentially charging for access to a “closed beta.” Some say that it’s just a donation they ask for, but requiring a donation is really indistinguishable from charging for something.
A response from the devs downplayed the issue; they say it’s just a bit of old junk in the codebase:
There might be some leftover code from them in there that was overlooked when we removed it, it isn’t as simple as just deleting a folder, mainly our fault because we rushed some parts of the code. Anyway we are going to make sure to remove what might have slipped through the cracks for the next patch.
Instead of SKSE, one developer said, they had substituted other code, for instance from the project libSkyrim. But as others quickly pointed out, libSkyrim is based on SKSE and there’s no way they could be ignorant of that fact. So the assertion that they weren’t using the forbidden code doesn’t really hold water. Not only that, but ST doesn’t even credit libSkyrim at all, a standard practice when you reuse code.
This wouldn’t really be as big of a problem if ST was not only making quite a bit of scratch off their project via donations, but required donations for access to the code. That arguably makes it a commercial project, putting it even further outside the bounds of code reuse.
Now, taking the hard work of open and semi-open source developers and using it in other projects is encouraged — in fact, it’s kind of the point. But it’s meant to be a collaboration, and the rules are there to make sure credit goes where it’s due.
I don’t think the ST people are villains; they’re working on something many players are interested in using — and paying for, if the Patreon is any indication. That’s great, and it’s what the mod community is all about. But as in any group of developers, respectful and mutual acknowledgement is expected and valued.
Honesty is important here because it’s not always possible to audit someone else’s code. And honesty is also important because users want to be able to trust developers for a variety of reasons — not least of which that they are donating to a project working in good faith. That trust was shaken here.
As I said at the beginning, I don’t mean to make this a huge deal. No one is getting rich (though even split 10 ways, $33,000 a month is nothing to sniff at), and no one is getting hurt. But I imagine there’s hardly an open-source project out there that hasn’t had to police others’ use of their code or live in fear of someone cashing in on something they’ve donated their time to for years.
Here’s hoping this particular tempest in a teapot resolves happily; but don’t forget, there are a lot more teapots where this one came from.
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Women’s health has long been devoid of technological innovation, but when it comes to fertility options, that’s starting to change. Startups in the space are securing hundreds of millions in venture capital investment, a significant increase to the dearth of funding collected in previous years.
Fertility entrepreneurs are focused on a growing market: couples are choosing to reproduce later in life, an increasing number of female breadwinners are able to make their own decisions about when and how to reproduce, and overall, around 10% of women in the US today have trouble conceiving, according to the Centers for Disease Control and Prevention.
Startups, as a result, are working to improve various pain points in a women’s fertility journey, whether that be with new-age brick-and-mortar clinics, information platforms, mobile applications, wearables, direct-to-consumer medical tests or otherwise.
Although the investment numbers are still relatively small (compared to, say, scooters), the trend is up — here’s the latest from founders and investors in the space.
Clue, a period and ovulation-tracking app, co-founder and CEO Ida Tin talks at TechCrunch Disrupt Berlin 2017 (Photo by Noam Galai/Getty Images for TechCrunch)
This fall, TechCrunch received a tip that SoftBank, a prolific venture capital firm known for its nearly $100 billion Vision Fund, was investing in Glow, a period-tracking app meant to help women get pregnant. Max Levchin, Glow’s co-founder and a well-known member of the PayPal mafia, succinctly responded to a TechCrunch inquiry regarding the deal via e-mail: “Fairly sure you got this particular story wrong,” he wrote. Glow co-founder and chief executive officer Mike Huang did not respond to multiple requests for comment at the time.
Needless to say, some semblance of a SoftBank fertility deal got this reporter interested in a space that seldom populates tech blogs.
Femtech, a term coined by Ida Tin, the founder of another period and ovulation-tracking app Clue, is defined as any software, diagnostics, products and services that leverage technology to improve women’s health. Femtech, and more specifically the businesses in the fertility and contraception lanes, hasn’t made headlines as often as AI or blockchain technology has, for example. Probably because companies in the sector haven’t closed as many notable venture deals. That’s changing.
The global fertility services market is expected to exceed $21 billion by 2020, according to Technavio. Meanwhile, private investment in the femtech space surpassed $400 million in 2018 after reaching a high of $354 million the previous year, per data collected from PitchBook and Crunchbase. This year already several companies have inked venture deals, including men’s fertility business Dadi and Extend Fertility, which helps women freeze their eggs.
“In the last three to six months, it feels like investor interest has gone through the roof,” Jake Anderson-Bialis, co-founder of FertilityIQ and a former investor at Sequoia Capital, told TechCrunch. “It’s three to four emails a day; people are coming out of the woodwork. It feels like somebody shook the snow globe here and it just hasn’t stopped for months now.”
Dadi, Extend Fertility and FertilityIQ are among a growing list of startups in the fertility space to crop up in recent years. FertilityIQ, for its part, provides a digital platform for fertility patients to research and review doctors and clinics. The company also collects data and issues reports, like this one, which ranked businesses by fertility benefits. Anderson-Bialis launched the platform with his wife, co-founder Deborah Anderson-Bialis, in 2016 after the pair overcame their own set of infertility issues.
Anderson-Bialis said he has recently fielded requests from seed, Series A and growth-stage investors interested in exploring the growing fertility market. His company, however, has yet to raise any outside capital. Why? He doesn’t see FertilityIQ as a venture-scale business, but rather a passion project, and he’s skeptical of the true market opportunity for other businesses in the space.
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Customer experience management platform Medallia has filed to raise up to $70 million in Series F funding, according to regulatory documents obtained by the Prime Unicorn Index. The new shares were priced at $15 apiece, valuing the nearly two-decades-old business at $2.4 billion.
Medallia confirmed the funding. A previous version of this report pinpointed Medallia’s valuation at $1.7 billion.
Medallia is expected to finally transition to the public markets in 2019, a year chock-full of high-profile unicorn IPOs. The downsized round, which is less than half of its Series E funding, will likely be Medallia’s final infusion of private investment.
San Mateo-headquartered Medallia, led by newly appointed chief executive officer Leslie Stretch, operates a platform meant to help businesses better provide for their customers. Its core product, the Medallia Experience Cloud, provides employees real-time data on customers collected from online review sites and social media. The service leverages that data to provide insights and tools to improve customer experiences.
Leslie Stretch, president and CEO of Medallia (PRNewsfoto/Medallia)
According to PitchBook, Medallia boasts a particularly clean cap table, especially for a roughly 18-year-old business. It’s backed by four venture capital firms: Sequoia Capital, Saints Capital, TriplePoint Venture Growth and Grotmol Solutions, the latter which invested a small amount of capital in 2010. Medallia has raised a total of $268 million in equity funding, including a $150 million round in 2015 that valued the company at $1.25 billion.
Prior to hiring Stretch to lead the company to IPO, Medallia co-founder Borge Hald ran the company as CEO since its 2001 launch. Hald is now executive chairman and chief strategy officer.
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Founders. This is your shot. TechCrunch is officially in the hunt for the most disruptive startups for this year’s Startup Battlefield at TechCrunch Disrupt San Francisco 2019. Startups can apply here to compete on our world-famous stage for a $100,000 equity-free prize and the coveted Disrupt Cup. With more than 10,000 attendees, hundreds of press outlets and top investors from around the world, your company will launch to the most influential players in tech.
The application. Simple. Fill out your app here. There is no cost to apply or participate. TechCrunch does not take any fees or equity. Early-stage startups from any country and any vertical are eligible. TechCrunch’s editors will review the applications and select the most promising startups to pitch the world’s top VCs on the main stage at Disrupt SF (October 2-4) — set to be the biggest event in TechCrunch’s history.
The training. The Startup Battlefield team will work intensively over many weeks with the Startup Battlefield contestants to hone pitches, sharpen business models and perfect demos.
The conference. At TechCrunch Disrupt SF, Startup Battlefield contestants are welcome at VIP events, backstage and more. The Battlefield startups receive complimentary exhibition space on the show floor for all three days, as well as access to CrunchMatch, TechCrunch’s investor-founder matching system. Battlefield startups also receive complimentary tickets to all future TechCrunch events, access to alumni events and free subscriptions to Extra Crunch.
The competition. The Startup Battlefield contestants, approximately 20 in number, pitch for six minutes each, including a live demo, followed by a six-minute Q&A with our elite judges — investors like Roelof Botha, Jeff Clavier, Cyan Banister, Kirsten Green and Aileen Lee. After the initial round, 4-6 companies will be selected to pitch again on the final day of the conference in front of a new panel of judges. They will choose the winner, who will receive the Disrupt Cup, a check for $100,000 and a post in TechCrunch, as well as the attention of media and investors around the world. All Startup Battlefield sessions are streamed live on TechCrunch to a global audience in the millions.
The Startup Battlefield Alumni Community. Join the ranks of alumni like Vurb, Dropbox, Get Around, Cloudflare, Mint.com and more. Don’t just take our word for it! Our Startup Battlefield Alumni metrics speak for themselves — 857 contestants have raised about $8.8 billion and produced 108 successful exits (IPOs or acquisitions).
So what are you waiting for? Apply now.
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In an app update released yesterday, all users will need to verify their age, and the under 13-year-olds will then be directed to a separate, more restricted in-app experience that protects their personal information and prevents them from publishing videos to TikTok .
And if you’re confused about Musical.ly versus TikTok: The Federal Trade Commission had begun looking into TikTok back when it was known as Musical.ly, and the ruling itself is a settlement with Musical.ly.
2. How Disney built Star Wars, in real life
Over the course of the past five years, Walt Disney Imagineering has been hard at work making the world of Star Wars a reality on Earth. Matthew Panzarino has all the details, with plenty of tantalizing images.
3. Amazon Prime members can choose a weekly delivery date with launch of ‘Amazon Day’
The option lets shoppers pick a day of the week to take delivery of their recent orders. The boxes will then arrive together on the selected Amazon Day, in fewer boxes.
4. Zūm, a ridesharing service for kids, raises $40M
Zūm is a mobile app that enables parents to schedule rides for their kids from fully vetted drivers. It also partners with school districts to support their transportation needs.
5. Dow Jones’ watchlist of 2.4 million high-risk individuals has leaked
The data, since secured, is the financial giant’s Watchlist database, which companies use as part of their risk and compliance efforts.
6. SoftBank’s Vision Fund invests $1.5B in Chinese second-hand car startup Chehaoduo
The Beijing-based company operates two main sites — peer-to-peer online marketplace Guazi for used vehicles, and Maodou, which retails new sedans through direct sales and financial leasing.
7. Netflix may be losing $192M per month from piracy, cord cutting study claims
As many as one in five people today are mooching off of someone else’s account when streaming video from Netflix, Hulu or Amazon Video, according to a new study from CordCutting.com. Of these, Netflix tends to be pirated for the longest period.
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Announced at last year’s WWDC, Apple’s been firing up Siri Shortcuts at a fairly steady clip. The company says there are now “thousands” of apps integrating the iOS 12 feature, which bring all sorts of third-party functionality to the smart assistant.
There are five new Shortcuts available starting today. Most notable (depending on where you get your airline miles, I suppose) is probably the one from American Airlines. Saying, “Hey Siri, flight update” will provide you with information on your upcoming travel plans. The response uses location information to determine what to share, including flight status, travel time and the gate from which it will depart.
Caviar has a new Shortcut as well. It lets users check on food status or reorder frequent items, like, say, “order my usual pizza,” for those of us who are perfectly fine with the food related ruts we’ve dug ourselves into. Merriam-Webster, meanwhile, is adding a “word of the day” Shortcut, while Dexcom is bringing glucose monitoring to the smart assistant.
In the next couple of months, Apple will add Shortcuts from Airbnb, Drop, ReSound and coffee-maker Smarter. Those all join recent additions from Waze and Nike Run Club. Apple clearly sees the features as a way to build out Siri’s functionality following increased competition from the likes of Google and Amazon.
The addition of these sorts of features can make for a much richer voice ecosystem, all while leaving third-party developers to do a lot of the heavy lifting.
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The future of healthcare isn’t entirely digital. For encounters as intimate as the client-therapist dynamic, a face-to-face relationship is still key.
For those able to afford tech-enabled therapy services, Two Chairs, a San Francisco-headquartered mental healthcare business, may be of interest. The startup believes in the power of in-person therapy, as opposed to the new variety of affordable digital tools meant to replace or coexist with therapy services. Today, the company is announcing a $7 million Maveron-led Series A financing to open additional brick-and-mortar clinics and build out its client-therapist matching app, which leverages technology to pair its customers with a therapist best-tailored to their needs.
The company currently operates four clinics in the Bay Area, where patients can access individual or group therapy. Each of those clinics was built with modern, young professionals in mind using “thoughtful design” to create “non-judgmental spaces.”
A Two Chairs clinic, which emphasizes “non-judgmental” design
The app and clinic interior design are the key differences between Two Chairs and a neighborhood private practice, it says. As far as pricing, at $180 an hour, a session doesn’t differ terribly from a typical session at a Bay Area private practice. The startup currently employs 30 therapists, who also are available over video chat should a client be sick or traveling, with a customer base of “several thousand.”
Two Chairs was founded in 2017 by former Palantir employee Alex Katz (pictured). In a conversation with TechCrunch, Katz admitted procuring real estate for Two Chairs’ brick-and-mortar clinics has been an expensive and difficult endeavor. It’s no wonder venture capitalists tend to favor IT startups devoid of the overhead costs associated with firms in the real estate business. Katz is hoping the latest investment, which brings Two Chairs’ total raised to $8 million, will help the business quickly sign additional leases outside of the most expensive city in the U.S.
The cash will also be used to advance Two Chairs’ matching app. The app surveys potential clients on their history, preferences and goals, then uses a library of data to match the client with the most suitable therapist in its roster and to create a customized treatment plan. Katz says they’ve provided clients with an accurate match 95 percent of the time.
“We know that the client-therapist relationship is the best predictor of an outcome with care and while it sounds intuitive, matching is not a concept that has existed in the mental health field historically,” Katz told TechCrunch.
Two Chairs is one of several mental health startups to capture the attention of venture capitalists lately. Basis, which helps people cope with anxiety and depression through guided conversations via chat and video, emerged from stealth in 2018 with a $3.75 million investment led by Bedrock. Wisdo, a community-focused app that connects people seeking help with those who can offer help, brought in an $11 million investment in December and emotional well-being app Aura raised $2.7 million from Cowboy Ventures in October.
Those three businesses have one thing in common: they are digital-first endeavors looking to innovate on top of a broken mental healthcare model. Two Chairs’ plan to build additional therapy clinics, however, doesn’t feel particularly inventive. Opening a chain of therapy offices, rather, sounds like a hard-to-scale, expensive business idea.
As for the uptick in capital for mental health tech, Katz is satisfied Silicon Valley has finally acknowledged the problem: “I think Silicon Valley venture has had a preference for models that don’t involve brick-and-mortar and minimize the use of people; they prefer software businesses,” he said. “The reason we are taking this approach is we know from the research that really well-matched in-person therapy is really effective. Still, at a high level, it’s exciting. There are a lot of people thinking in innovative ways of how we can provide improved mental healthcare.”
Goldcrest Capital also participated in Two Chairs’ Series A.
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Ceros allows marketers to create animated, interactive content — but don’t call it a content marketing company.
“We think content is just a dry, bland, over-leveraged, oversaturated space,” said founder and CEO Simon Berg. “The goal is not to hack the system, the goal is to make a great experience for your customers.”
That’s why he describes Ceros as a platform for creating experiences. The company is focused on powering beautiful, well-designed graphics and web pages, instead of blog posts or white papers that mostly exist to snare search traffic.
Ceros is announcing today that it has raised $14 million in Series C funding.
Ceros previously raised $19.5 million in funding, according to Crunchbase. The new round was led by Greenspring Associates, with participation from Grotech Ventures, CNF Investments, Sigma Prime Ventures, StarVest Partners, Greycroft and Silicon Valley Bank.
“Ceros is well known for empowering marketers to think creatively, but we have also come to know Ceros as a highly capital efficient business, which is a refreshing change in the burn-rate happy world of digital,” said Greenspring’s John Avirett, general partner, in a statement. “We’re confident that this investment will catalyze Ceros’ continued growth while enabling their team to opportunistically pursue acquisitions that enhance the core product and further penetration of key markets.”
For examples of the difference between Ceros “experiences” and run-of-the-mill content marketing, check out Ceros/Inspire, where some of the most-viewed projects include a comic book-style blockchain explainer from Ozy and a “friend versus pro” created to promote H&R Block.
“What we’ve continued to work on over the last seven years is to comply with laws of physics that are laws of internet, whilst giving as much creative freedom as possible,” Berg said. “We want to put the creative and the design piece first.”
The company says it’s now working with more than 400 customers, including well-known brands like United Airlines and Red Bull, as well as publishers including Condé Nast and Vice, plus sports teams like the Baltimore Ravens and Detroit Lions.
“Both in terms of the revenues that we’ve reached and the clients that we’ve worked with … you never really ‘arrive,’ but I feel like we’ve reached a critical milestone,” Berg said.
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